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Gogobot (later rebranded
Trip.com Trip.com is an international online travel agency. The website is owned by Trip.com Group (formerly Ctrip.com International, Ltd. in China), one of the world's largest online travel agencies with over 400 million users worldwide, and also the par ...
) was an online travel business headquartered in
Palo Alto, California Palo Alto (; Spanish for "tall stick") is a charter city in the northwestern corner of Santa Clara County, California, United States, in the San Francisco Bay Area, named after a coastal redwood tree known as El Palo Alto. The city was es ...
. The company was rebranded
Trip.com Trip.com is an international online travel agency. The website is owned by Trip.com Group (formerly Ctrip.com International, Ltd. in China), one of the world's largest online travel agencies with over 400 million users worldwide, and also the par ...
in November 2016 and acquired by the Ctrip Group in 2017. Founded in 2010, by
Travis Katz Travis Katz (born 1971) is an American technology entrepreneur and investor.  He is currently the President and CEO of electric vehicle maker BrightDrop. Katz co-founded Fox Interactive Media, led international expansion for social networking si ...
and Ori Zaltzman, by 2014 the company was the fifth most visited travel-planning site in the
United States The United States of America (U.S.A. or USA), commonly known as the United States (U.S. or US) or America, is a country Continental United States, primarily located in North America. It consists of 50 U.S. state, states, a Washington, D.C., ...
. The platform employed artificial intelligence to allow users to research and book destinations and places to go, including hotels, restaurants, bars and attractions in more than 60,000 destinations, and its community of users could share reviews and pictures from their own travel experiences. ''Forbes'' referred to the company as a "social network for travelers." In 2019, following the acquisition by CTrip, CTrip subsidiary
Skyscanner Skyscanner is a metasearch engine and travel agency based in Edinburgh, Scotland. The site is available in over 30 languages and is used by 100 million people per month. The company lets people research and book travel options for their trips, ...
merged the company's content and technology into its platform, branding it the “Explore” section of the Skyscanner application.


Description

Gogobot was a travel-planning and local discovery service that is available both on the web, and via iOS and Android applications. It allowed users to research and book hotels, restaurants, and activities at destinations around the world, reading reviews from its community of travelers and browsing photos. The company was an early pioneer in applying artificial intelligence to travel, leveraging data from a user's location, preselected interests, local weather, past behavior and more to predict places a user may be interested in visiting. In addition to social data, Gogobot allowed users to self identify with more than 19 "Tribes" (e.g. Foodies, Family Travelers, Nightlife lovers) allowing users to "cut through the noise" to see reviews and opinions from people with similar tastes and interests. As part of the planning aspect of the application, users could plan out itineraries, organizing them day by day and syncing them to multiple devices. In September 2014, the platform debuted a feature called "Gogo This Week" which showcases handpicked events happening that week in large destination cities including
Silicon Valley Silicon Valley is a region in Northern California that serves as a global center for high technology and innovation. Located in the southern part of the San Francisco Bay Area, it corresponds roughly to the geographical areas San Mateo Cou ...
,
San Francisco San Francisco (; Spanish for " Saint Francis"), officially the City and County of San Francisco, is the commercial, financial, and cultural center of Northern California. The city proper is the fourth most populous in California and 17t ...
,
Los Angeles Los Angeles ( ; es, Los Ángeles, link=no , ), often referred to by its initials L.A., is the largest city in the state of California and the second most populous city in the United States after New York City, as well as one of the world ...
,
San Diego San Diego ( , ; ) is a city on the Pacific Ocean coast of Southern California located immediately adjacent to the Mexico–United States border. With a 2020 population of 1,386,932, it is the eighth most populous city in the United States ...
,
New York City New York, often called New York City or NYC, is the List of United States cities by population, most populous city in the United States. With a 2020 population of 8,804,190 distributed over , New York City is also the L ...
, and
London London is the capital and List of urban areas in the United Kingdom, largest city of England and the United Kingdom, with a population of just under 9 million. It stands on the River Thames in south-east England at the head of a estuary dow ...
. The application was available online as well as on
iOS iOS (formerly iPhone OS) is a mobile operating system created and developed by Apple Inc. exclusively for its hardware. It is the operating system that powers many of the company's mobile devices, including the iPhone; the term also include ...
and Android devices.


Company history

Gogobot was founded in 2010 by Travis Katz and Ori Zaltzman. Travis Katz had previously served as the senior vice president and GM, International for social media site MySpace, and Ori Zaltzman was the lead architect for Yahoo! Search BOSS and lead technologist at
Yahoo! Answers Yahoo! Answers was a community-driven question-and-answer (Q&A) website or knowledge market owned by Yahoo! where users would ask questions and answer those submitted by others, and upvote them to increase their visibility. Questions were org ...
. Katz came up with the idea for an online planning tool while working at MySpace, citing personal frustration with how long it took to make travel plans online, while noting that the larger online trip planning sites lacked "personal relevance." The company secured $4 million in its first round of venture funding from Battery Ventures in July 2010. The website launched in November 2010. The same year that the website was launched, it was awarded a
Crunchie Crunchie is a brand of chocolate bar with a honeycomb toffee (or known as "sponge toffee" in Canada and "honeycomb" or "cinder toffee" in the UK as well as "hokey pokey" in New Zealand) sugar centre. It is made by Cadbury and was originally lau ...
award for best design by
TechCrunch TechCrunch is an American online newspaper An online newspaper (or electronic news or electronic news publication) is the online version of a newspaper, either as a stand-alone publication or as the online version of a printed periodical. Goi ...
, beating AirBnB and About.me. The
iOS iOS (formerly iPhone OS) is a mobile operating system created and developed by Apple Inc. exclusively for its hardware. It is the operating system that powers many of the company's mobile devices, including the iPhone; the term also include ...
application was released in October 2011. In 2011, the platform announced several integrations with companies including
Flipboard Flipboard is a news aggregator and social network aggregation company based in Palo Alto, California, with offices in New York, Vancouver, and Bejiing. Its software, also known as Flipboard, was first released in July 2010. It aggregates conten ...
,
Facebook Facebook is an online social media and social networking service owned by American company Meta Platforms. Founded in 2004 by Mark Zuckerberg with fellow Harvard College students and roommates Eduardo Saverin, Andrew McCollum, Dust ...
, and Foursquare that would allow users to connect to their friends and other users through aspects of other social media platforms. In 2011, the platform was included in a list of 50 Best Websites by ''
Time Time is the continued sequence of existence and event (philosophy), events that occurs in an apparently irreversible process, irreversible succession from the past, through the present, into the future. It is a component quantity of various me ...
'' magazine. In October, 2011, the company raised an additional $15 million in venture capital in a series B round of funding led by
Redpoint Ventures Redpoint Ventures is an American venture capital firm focused on investments in seed, early and growth-stage companies. History The firm was founded in 1999 and is headquartered in Menlo Park, California, with offices in San Francisco, Los Ange ...
. By 2012, the company's base of active users had grown to over two million members. After identifying that almost 44 percent of the site's users were coming from Europe, the company established a European headquarters in
London London is the capital and List of urban areas in the United Kingdom, largest city of England and the United Kingdom, with a population of just under 9 million. It stands on the River Thames in south-east England at the head of a estuary dow ...
in April 2012. The Android application was released in January 2013. Later that year, the company announced a partnership with
HomeAway HomeAway was a vacation rental marketplace. It operated through 50 websites in 23 languages through which it offered rentals of cabins, condos, castles, villas, barns, and farmhouses. Founded in February 2005 and headquartered in Austin, Texas ...
, a vacation rental company. The partnership led to the launch of "Insider Guides," on the HomeAway website and mobile apps allowing HomeAway's property managers and hosts to create personalized guides for their guests, highlighting the best things to see or do near their property. The content and reviews these hosts created would live on both Gogobot and HomeAway sites (including HomeAway and VRBO). The company became the fastest growing travel website in 2013 achieving 3.7 million users. In 2014, the site had more than 720,000 original reviews of hotels, attractions and restaurants, and 4 million photos. The company launched a redesigned mobile app in 2014 in response to users increasingly using the service for local discovery, rather than simply travel planning. The new site design also included a revamped company logo and a new “Tribes” feature that helps users filter places based on what is popular among people with similar interests such as
foodie A foodie is a person who has an ardent or refined interest in food, and who eats food not only out of hunger but also as a hobby. The related terms " gastronome" and "gourmet" define roughly the same thing, i.e. a person who enjoys food for plea ...
s or adventure-seekers. In November 2014, the company secured $20 million in
venture capital Venture capital (often abbreviated as VC) is a form of private equity financing that is provided by venture capital firms or funds to startups, early-stage, and emerging companies that have been deemed to have high growth potential or which h ...
financing, led by HomeAway with participation from
Redpoint Ventures Redpoint Ventures is an American venture capital firm focused on investments in seed, early and growth-stage companies. History The firm was founded in 1999 and is headquartered in Menlo Park, California, with offices in San Francisco, Los Ange ...
and
Battery Ventures Battery Ventures is an American technology-focused investment firm. Founded in 1983, the firm makes venture-capital and private-equity investments in markets across the globe from offices in Boston, Silicon Valley, San Francisco, Israel and Lon ...
. In 2016, the company acquired the Trip.com brand from Expedia and the business was rebranded from Gogobot to Trip.com. The same year, the company launched a partnership with Hostelworld to give Hostelworld's customers access, in-app, to Gogobot's City Guides. In 2017, the company was acquired by Ctrip Group. At the time of the acquisition, CTrip indicated the company had 60 million users. The price of the acquisition was not disclosed.
Trip.com Trip.com is an international online travel agency. The website is owned by Trip.com Group (formerly Ctrip.com International, Ltd. in China), one of the world's largest online travel agencies with over 400 million users worldwide, and also the par ...
, became the flagship brand for CTrip, which renamed the holding company the Trip.com Group. In 2019, the platform was merged into
Skyscanner Skyscanner is a metasearch engine and travel agency based in Edinburgh, Scotland. The site is available in over 30 languages and is used by 100 million people per month. The company lets people research and book travel options for their trips, ...
.


References


External links

* {{Travel ticket search engines Trip.com Group Travel ticket search engines American companies established in 2010 Transport companies established in 2010 Internet properties established in 2010 2017 mergers and acquisitions Companies based in Menlo Park, California Companies based in Palo Alto, California