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Gary Lewis Crittenden (born 1953) is an American financial manager. He is currently an executive director of
HGGC HGGC is an American middle-market private equity firm based in Palo Alto, California, with over $6.8 billion of cumulative capital commitments.II. With the closing of Fund IV, HGGC now has more than $6.8 billion of cumulative capital commitments ...
, where he also previously served as CEO and chairman. He is also the former chairman of Citi Holdings. He has served as chairman of the boards of Citadel, Power Holdings, and iQor; as lead independent director of Pluralsight; and has served on the boards of Extra Space Storage,
Staples Inc. Staples Inc. is an American retail company headquartered in Framingham, Massachusetts, that offers products and services designed to support working and learning. The company opened its first store in Brighton, Massachusetts on May 1, 1986. By ...
, Ryerson, Inc.,
TJX Companies The TJX Companies, Inc. (abbreviated TJX) is an American multinational off-price department store corporation, headquartered in Framingham, Massachusetts. It was formed as a subsidiary of Zayre Corp. in 1987, and became the legal successor to ...
, and Utah Capital Investment Corp. From 2000 to 2007, Crittenden was
Executive Vice President A vice president, also director in British English, is an officer in government or business who is below the president (chief executive officer) in rank. It can also refer to executive vice presidents, signifying that the vice president is on t ...
and Chief Financial Officer (CFO) of American Express, and from March 2007 to March 2009, he was the
chief financial officer The chief financial officer (CFO) is an officer of a company or organization that is assigned the primary responsibility for managing the company's finances, including financial planning, management of financial risks, record-keeping, and financi ...
of Citigroup.


Early life and education

Crittenden was raised in
Ogden, Utah Ogden is a city in and the county seat of Weber County, Utah, United States, approximately east of the Great Salt Lake and north of Salt Lake City. The population was 87,321 in 2020, according to the US Census Bureau, making it Utah's eighth ...
. He was the student body president at Ogden High School in 1971. He served a two-year
mission Mission (from Latin ''missio'' "the act of sending out") may refer to: Organised activities Religion *Christian mission, an organized effort to spread Christianity *Mission (LDS Church), an administrative area of The Church of Jesus Christ of ...
for
the Church of Jesus Christ of Latter-day Saints The Church of Jesus Christ of Latter-day Saints, informally known as the LDS Church or Mormon Church, is a nontrinitarian Christian church that considers itself to be the restoration of the original church founded by Jesus Christ. The ch ...
(LDS Church) in Germany, and graduated from BYU's
Marriott School of Management The Marriott School of Business is the business school of Brigham Young University (BYU), a private university owned by the Church of Jesus Christ of Latter-day Saints (LDS Church) and located in Provo, Utah. It was founded in 1891 and renamed i ...
with a Bachelor of Science degree in
management Management (or managing) is the administration of an organization, whether it is a business, a nonprofit organization, or a government body. It is the art and science of managing resources of the business. Management includes the activities ...
in 1976. He went on to earn an
MBA A Master of Business Administration (MBA; also Master's in Business Administration) is a postgraduate degree focused on business administration. The core courses in an MBA program cover various areas of business administration such as accounti ...
from
Harvard Business School Harvard Business School (HBS) is the graduate business school of Harvard University, a private research university in Boston, Massachusetts. It is consistently ranked among the top business schools in the world and offers a large full-time MBA p ...
in 1979.


Career

Crittenden began his career as a consultant at Bain and Company where he worked on various strategic projects in the
United States The United States of America (U.S.A. or USA), commonly known as the United States (U.S. or US) or America, is a country primarily located in North America. It consists of 50 states, a federal district, five major unincorporated territo ...
and Germany. Crittenden served as CFO and executive Vice President at Melville Corp. While at Melville, he was the architect of the breakup of the company that led a significant increase in share price as the company was split into three firms. He was the
CFO The chief financial officer (CFO) is an officer of a company or organization that is assigned the primary responsibility for managing the company's finances, including financial planning, management of financial risks, record-keeping, and financi ...
of Sears Roebuck and Company from 1997 to 1998. He then served as the CFO of
Monsanto Company The Monsanto Company () was an American agrochemical and agricultural biotechnology corporation founded in 1901 and headquartered in Creve Coeur, Missouri. Monsanto's best known product is Roundup, a glyphosate-based herbicide, developed in the ...
from 1998 to 2000. At Monsanto, Crittenden led the efforts to acquire seed companies
DeKalb Genetics Corporation DeKalb Genetics Corporation (often stylized DEKALB; formerly DeKalb Agricultural Association and DEKALB AgResearch) was a diversified company headquartered in DeKalb, Illinois that marketed agricultural seeds and other products. The company was ...
, and the Delta and Pine Land Company. He also played a key role in the eventual sale of
Monsanto The Monsanto Company () was an American agrochemical and agricultural biotechnology corporation founded in 1901 and headquartered in Creve Coeur, Missouri. Monsanto's best known product is Roundup, a glyphosate-based herbicide, developed in the ...
to
Pharmacia & Upjohn Pharmacia & Upjohn was a global pharmaceutical company formed by the merger of Sweden-based Pharmacia AB and the American company Upjohn in 1995. Today the remainder of the company is owned by Pfizer. In 1997, Pharmacia & Upjohn sold several bran ...
. Prior to joining
Citigroup Citigroup Inc. or Citi ( stylized as citi) is an American multinational investment bank and financial services corporation headquartered in New York City. The company was formed by the merger of banking giant Citicorp and financial conglomera ...
, Crittenden was
Executive Vice President A vice president, also director in British English, is an officer in government or business who is below the president (chief executive officer) in rank. It can also refer to executive vice presidents, signifying that the vice president is on t ...
and Chief Financial Officer (CFO) of American Express, as well as the head of the company's Global Network Services division. In 2007, Crittenden joined Citigroup as CFO. When the global financial markets tumbled into the Great Recession, Crittenden guided Citigroup's financial management and recovery, cutting 75,000 jobs and reduced assets by around $500 billion. In 2010 Crittenden and the company settled claims of disclosure errors brought by the SEC, without admitting wrongdoing on the part of Crittenden, in connection with Citigroup's exposure to subprime mortgage assets. In April 2012, Crittenden was named CEO of Huntsman Gay Global Capital. In his first year at HGGC, Crittenden oversaw the sale of the utilities services holding company Power Holdings to Kelso & Co. for $380 million. Prior to Crittenden's arrival, Huntsman Gay Global Capital created Power Holdings by acquiring several utilities services throughout the United States. In just over two years, Power Holdings grew from approximately 90 utility crews to more than 200 crews. Crittenden and HGGC completed the sale via the $1.1 billion Huntsman Gay Capital Partners Fund I LP. In 2013, Crittenden became the chairman of Huntsman Gay Global Capital (HGGC) after co-founder Richard Lawson took over as chief executive. As chairman of HGCC, Crittenden oversaw the establishment of the firm's second vehicle, Fund II. Fund II will generally adhere to HGGC investment criteria such as revenues of $100 million or more, enterprise values of $100–500 million, and EBITDA of at least $15 million. In December 2013, Crittenden oversaw the acquisition of Lucent Polymers by the HGGC company Citadel Plastics Holdings, a top global thermoplastics and thermoset resins compounder. The acquisition gave Citadel Plastics access to a portfolio of over 1,400 formulations and enhanced its position in the engineered resins sector. Crittenden heralded the acquisition as a prime example of growth via strategic acquisition and integration of successful, complementary businesses. According to Crittenden, Citadel Plastics will benefit greatly from the financial strength and blue-chip customer base of Lucent, as well as its numerous development initiatives. The Lucent acquisition was Citadel's seventh since 2007 and the 31st overall acquisition for HGGC. Crittenden currently serves as the chairman of iQor, a global business process outsourcing services provider based in New York City. In January 2014, iQor acquired the aftermarket services business of Jabil Circuit, Inc. for $725 million. Headquartered in St. Petersburg, Florida, Jabil Aftermarket Services stands as the top aftermarket services provider in industries such as consumer devices, mobility, telecommunications, medical devices, and computing. The transaction boosts iQor revenues to over $1.5 billion and increases its employee count to more than 31,000 individuals across 16 countries. According to Crittenden, the acquisition helps iQor's customers benefit from a "considerably larger global footprint and additional financial resources." Crittenden has served on a number of corporate boards in his professional life, including
Filene's Basement Filene's Basement, also called The Basement, was a Massachusetts-based chain of department stores which was owned by Retail Ventures, Inc. until April 2009 when it was sold to Syms. The oldest off-price retailer in the United States, Filene's ...
, where he was CFO early in his career, Wilson's Leather, Sears of Mexico and
Sears Canada Sears Canada Inc. was a publicly-traded Canadian company affiliated with the American-based Sears department store chain. In operation from 1952 until January 14, 2018, and headquartered in Toronto, Ontario, the company began as Simpsons-Sears ...
(where he was CFO of the parent company, Sears Roebuck and Company), Ryerson, Inc., TJX Companies (parent company to
TJMaxx TJ Maxx (stylized as T•J•maxx) is an American department store chain, selling at prices generally lower than other major similar stores. It has more than 1,000 stores in the United States, making it one of the largest clothing retailers in ...
and Marshall's), Staples, and
Primerica Primerica, Inc. (NYSE: PRI) is a company that provides insurance, investment and financial services to middle income families in the United States and Canada. Primerica is the parent company of National Benefit Life Insurance Company, Prime ...
. Additionally, he is chairman of the board of the HGGC portfolio companies: Power Holdings,
iQor iQor is a business process outsourcing company which provides customer service, third-party collections and accounts receivable management. Although its headquarters are located in St. Petersburg, Florida, the company operates about 40 call cen ...
, and Citadel.


Personal life

Crittenden is married to the former Catherine Jean Cox and they have three children. He is a member of
the Church of Jesus Christ of Latter-day Saints The Church of Jesus Christ of Latter-day Saints, informally known as the LDS Church or Mormon Church, is a nontrinitarian Christian church that considers itself to be the restoration of the original church founded by Jesus Christ. The ch ...
(LDS Church) and served a two-year
mission Mission (from Latin ''missio'' "the act of sending out") may refer to: Organised activities Religion *Christian mission, an organized effort to spread Christianity *Mission (LDS Church), an administrative area of The Church of Jesus Christ of ...
in Germany as a youth. He has served in several leadership positions in the church including
bishop A bishop is an ordained clergy member who is entrusted with a position of authority and oversight in a religious institution. In Christianity, bishops are normally responsible for the governance of dioceses. The role or office of bishop is ca ...
,
stake president A stake is an administrative unit composed of multiple congregations in certain denominations of the Latter Day Saint movement. The name "stake" derives from the Book of Isaiah: "enlarge the place of thy tent; stretch forth the curtains of thine ha ...
(of the Yorktown New York Stake), and
area seventy Seventy is a priesthood office in the Melchizedek priesthood of the Church of Jesus Christ of Latter-day Saints (LDS Church). Traditionally, a church member holding this priesthood office is a "traveling minister" and an "especial witness" of Jes ...
. In 2017, Crittenden became managing director of the LDS Church's Missionary Department.


Awards and honors

* Honorary doctorate from Weber State University in 2003 * Named one of Institutional Investor's Best CFOs in America in 2004 and 2006


References

{{DEFAULTSORT:Crittenden, Gary 1953 births 20th-century Mormon missionaries American bankers American financial businesspeople American Express American Mormon missionaries in Germany Area seventies (LDS Church) Marriott School of Management alumni Citigroup people Harvard Business School alumni Living people Bain & Company employees American chief executives of financial services companies American leaders of the Church of Jesus Christ of Latter-day Saints American chief financial officers Latter Day Saints from New York (state) Latter Day Saints from Utah