"Google's Ideological Echo Chamber", commonly referred to as the Google memo, is an internal
memo, dated July 2017, by US-based
Google engineer James Damore () about Google's culture and
diversity policies.
The memo and Google's subsequent dismissal of Damore in August 2017 became a subject of interest for the media. Damore's arguments received both praise and criticism from media outlets, scientists, academics and others.
The company fired Damore for violation of the company's
code of conduct.
Damore filed a complaint with the
National Labor Relations Board, but later withdrew this complaint. A lawyer with the NLRB wrote that his firing was proper.
After withdrawing this complaint, Damore filed a
class action lawsuit, retaining the services of attorney
Harmeet Dhillon,
alleging that Google was discriminating against conservatives, whites, Asians, and men.
Damore withdrew his claims in the lawsuit to pursue arbitration against Google.
Course of events
James Damore was spurred to write the memo when a Google diversity program he attended solicited feedback.
The memo was written on a flight to
China
China, officially the People's Republic of China (PRC), is a country in East Asia. It is the world's most populous country, with a population exceeding 1.4 billion, slightly ahead of India. China spans the equivalent of five time zones and ...
.
Calling the culture at Google an "ideological
echo chamber", the memo states that, whereas discrimination exists, it is extreme to ascribe all disparities to oppression, and it is authoritarian to try to correct disparities through
reverse discrimination. Instead, the memo argues that male to female disparities can be partly explained by biological differences.
Alluding to the work of
Simon Baron-Cohen, Damore said that those differences include women generally having a stronger interest in
people rather than things, and tending to be more social, artistic, and prone to
neuroticism
In the study of psychology, neuroticism has been considered a fundamental personality trait. For example, in the Big Five approach to personality trait theory, individuals with high scores for neuroticism are more likely than average to be moody ...
(a higher-order
personality trait). Damore's memorandum also suggests ways to adapt the tech workplace to those differences to increase women's representation and comfort, without resorting to discrimination.
The memo is dated July 2017 and was originally shared on an internal
mailing list
A mailing list is a collection of names and addresses used by an individual or an organization to send material to multiple recipients. The term is often extended to include the people subscribed to such a list, so the group of subscribers is re ...
.
It was later updated with a preface affirming the author's opposition to workplace sexism and stereotyping. On August 5, a version of the memo (omitting sources and graphs) was published by
Gizmodo
''Gizmodo'' ( ) is a design, technology, science and science fiction website. It was originally launched as part of the Gawker Media network run by Nick Denton, and runs on the Kinja platform. ''Gizmodo'' also includes the subsite ''io9'', whic ...
. The memo's publication resulted in controversy across social media, and in public criticism of the memo and its author from some Google employees.
According to ''
Wired'', Google's internal forums showed some support for Damore, who said he received private thanks from employees who were afraid to come forward.
Damore was fired remotely by Google on August 7, 2017.
The same day, prior to being fired, Damore filed a complaint with the
National Labor Relations Board (case no. 32-CA-203891). The complaint is marked as "8(a)(1) Coercive Statements (Threats, Promises of Benefits, etc.)". A subsequent statement from Google asserted that its executives were unaware of the complaint when they fired Damore; it is illegal to fire an employee in retaliation for an NLRB complaint.
Following his firing, Damore announced he would pursue legal action against Google.
Google's VP of Diversity, Danielle Brown, responded to the memo on August 8: "Part of building an open, inclusive environment means fostering a culture in which those with alternative views, including different political views, feel safe sharing their opinions. But that discourse needs to work alongside the principles of equal employment found in our Code of Conduct, policies, and anti-discrimination laws".
Google's CEO
Sundar Pichai wrote a note to Google employees, supporting Brown's formal response, and adding that much of the document was fair to debate. His explanation read "to suggest a group of our colleagues have traits that make them less biologically suited to that work is offensive and not OK ... At the same time, there are co-workers who are questioning whether they can safely express their views in the workplace (especially those with a minority viewpoint). They too feel under threat, and that is also not OK." Unauthorized ads criticizing Pichai and Google for the firing were put up shortly after. Damore characterized the response by Google executives as having "shamed" him for his views.
CNN described the fallout as "perhaps the biggest setback to what has been a foundational premise for
oogleemployees: the freedom to speak up about anything and everything".
Damore gave interviews to ''
Bloomberg Technology'' and to the
YouTube channels of Canadian professor
Jordan Peterson and podcaster
Stefan Molyneux.
Damore stated that he wanted his first interviews to be with media who were not hostile.
He wrote an op-ed in ''
The Wall Street Journal'', detailing the history of the memo and Google's reaction, followed by interviews with ''
Reason'',
Reddit's "IAmA" section,
CNN,
CNBC, ''
Business Insider'',
Joe Rogan,
Dave Rubin,
Milo Yiannopoulos
Milo Yiannopoulos (; born Milo Hanrahan, 18 October 1984), who has also published as Milo Andreas Wagner and the mononym Milo, is a British alt-right political commentator. His speeches and writings often ridicule Islam, feminism, social justi ...
, and
Ben Shapiro.
In response to the memo, Google's CEO planned an internal "town hall" meeting, fielding questions from employees on inclusivity. The meeting was cancelled a short time before it was due to start, over safety concerns as "our Dory questions appeared externally this afternoon, and on some websites, Googlers are now being named personally". Outlets found to be posting these names, with pictures, included 4chan
4chan is an anonymous English-language imageboard website. Launched by Christopher "moot" Poole in October 2003, the site hosts boards dedicated to a wide variety of topics, from anime and manga to video games, cooking, weapons, television, ...
, '' Breitbart News'', and Milo Yiannopoulos
Milo Yiannopoulos (; born Milo Hanrahan, 18 October 1984), who has also published as Milo Andreas Wagner and the mononym Milo, is a British alt-right political commentator. His speeches and writings often ridicule Islam, feminism, social justi ...
' blog. Danielle Brown, Google's VP for diversity, was harassed online, and temporarily disabled her Twitter account.
Damore withdrew his complaint with the National Labor Relations Board before the board released any official findings. However, shortly before the withdrawal, an internal NLRB memo found that his firing was legal. The memo, which was not released publicly until February 2018, said that, whereas the law shielded him from being fired solely for criticizing Google, it did not protect discriminatory statements, that his memo's "statements regarding biological differences between the sexes were so harmful, discriminatory, and disruptive as to be unprotected", and that these "discriminatory statements", not his criticisms of Google, were the reason for his firing.
After withdrawing his complaint with the National Labor Relations Board, Damore and another ex-Google employee instead shifted focus to a class action lawsuit accusing Google of various forms of discrimination against conservatives, white people, and men. In October 2018, Damore and the other former Google employee dismissed their claims in the lawsuit, in order to pursue private arbitration against Google.[ Another engineer, Tim Chevalier, later filed a lawsuit against Google claiming that he was terminated in part for criticizing Damore's memo on Google's internal message boards.]
Reactions
On the science
Responses from scientists who study gender and psychology reflected the controversial nature of the science Damore cited.
Some commentators in the academic community said Damore had understood the science correctly, such as Debra W. Soh
Debra W. Soh is a Canadian columnist, author, and former academic sex researcher.
Education and research
Soh holds a Ph.D. degree in neuroscience from York University in Toronto. Her dissertation was titled ''Functional and Structural Neuroi ...
, a columnist and psychologist; Jordan Peterson, professor of psychology at the University of Toronto; Lee Jussim
Lee J. Jussim (born December 2, 1955) is an American social psychologist. He leads the Social Perception Laboratory at Rutgers University.
Early life and education
When Jussim was 5 years old, his family moved into a Brooklyn-area public housing ...
, a professor of social psychology at Rutgers University; and Geoffrey Miller, an evolutionary psychology professor at University of New Mexico.
Others said that he had got the science wrong and relied on data that was suspect, outdated, irrelevant, or otherwise flawed; these included Gina Rippon
Gina Rippon (born 1950) is a British neurobiologist and feminist. She is a professor emeritus of cognitive neuroimaging at the Aston Brain Centre, Aston University, Birmingham. Rippon has also sat on the editorial board of the '' International ...
, chair of cognitive brain imaging at Aston University; evolutionary biologist Suzanne Sadedin; and Rosalind Barnett, a psychologist at Brandeis University.
David P. Schmitt, former professor of psychology at Bradley University, said that while some sex differences are "small to moderate" in size and not relevant to occupational performance at Google, "culturally universal sex differences in personal values and certain cognitive abilities are a bit larger in size, and sex differences in occupational interests are quite large. It seems likely these culturally universal and biologically-linked sex differences play some role in the gendered hiring patterns of Google employees."
British journalist Angela Saini said that Damore failed to understand the research he cited, while American journalist John Horgan criticized the track record of evolutionary psychology and behavioral genetics. Columnist for '' The Guardian'' Owen Jones said that the memo was "guff dressed up with pseudo-scientific jargon" and cited a former Google employee saying that it failed to show the desired qualities of an engineer.
Alice H. Eagly, professor of psychology at Northwestern University, wrote "As a social scientist who’s been conducting psychological research about sex and gender for almost 50 years, I agree that biological differences between the sexes likely are part of the reason we see fewer women than men in the ranks of Silicon Valley’s tech workers. But the road between biology and employment is long and bumpy, and any causal connection does not rule out the relevance of nonbiological causes."
Impact on Google
Prior to his interview with Damore, Steve Kovach interviewed a female Google employee for '' Business Insider'' who said she objected to the memo, saying it lumped all women together, and that it came across as a personal attack. '' Business Insider'' also reported that several women were preparing to leave Google by interviewing for other jobs. Within Google, the memo sparked discussions among staff, some of whom believe they were disciplined or fired for their comments supporting diversity or for criticizing Damore's beliefs.
Concerns about sexism
In addition to Sheryl Sandberg, who linked to scientific counterarguments, a number of other women in technology condemned the memorandum, including Megan Smith, a former Google vice president. Susan Wojcicki, CEO of YouTube, wrote an editorial in which she described feeling devastated about the potential effect of the memo on young women. Laurie Leshin, president of the Worcester Polytechnic Institute, said that she was heartened by the backlash against the memo, which gave her hope that things were changing. Kara Swisher
Kara Anne Swisher ( ) is an American journalist. She has covered the business of the internet since 1994. As of 2022, Swisher was a contributing editor at ''New York'', the host of the podcast ''Sway'', and the co-host of the podcast ''Pivot.''
...
of ''Recode
''Recode'' (formerly ''Re/code'') is a technology news website that focused on the business of Silicon Valley. Walt Mossberg and Kara Swisher founded it in January 2014, after they left Dow Jones and the similar website they had previously c ...
'' criticized the memo as sexist; Cynthia B. Lee
Cynthia Bailey Lee is a lecturer in Computer Science at Stanford University from Palo Alto, California. Her research interests are in computer science pedagogy and the flipped classroom approach. She has advocated for the greater inclusion of wo ...
, a computer science lecturer at Stanford University
Stanford University, officially Leland Stanford Junior University, is a private research university in Stanford, California. The campus occupies , among the largest in the United States, and enrolls over 17,000 students. Stanford is consider ...
stated that there is ample evidence for bias in tech and that correcting this was more important than whether biological differences might account for a proportion of the numerical imbalances in Google and in technology.
Cathy Young in '' USA Today'' said that while the memo had legitimate points, it mischaracterized some sex differences as being universal, while Google's reaction to the memo was harmful since it fed into arguments that men are oppressed in modern workplaces. Libertarian author Megan McArdle
Megan McArdle (born January 29, 1973) is an American journalist, columnist, and blogger based in Washington, D.C. She writes for ''The Washington Post'', mostly about economics, finance, and government policy.
She began her writing career with a ...
, writing for '' Bloomberg View'', said that Damore's claims about differing levels of interest between the sexes reflected her own experiences.
Christina Cauterucci of ''Slate
Slate is a fine-grained, foliated, homogeneous metamorphic rock derived from an original shale-type sedimentary rock composed of clay or volcanic ash through low-grade regional metamorphism. It is the finest grained foliated metamorphic rock. ...
'' drew parallels between arguments from Damore's memo and those of men's rights activists.
UC Hastings legal scholar Joan C. Williams
Joan C. Williams (born 1952) is an American feminist legal scholar whose work focuses on issues faced by women in the workplace. She currently serves as the Founding Director at the Center for WorkLife Law. Williams is also a Distinguished Profes ...
expressed concerns about the prescriptive language used by some diversity training programs and recommended that diversity initiatives be phrased in problem-solving terms.
Employment law and free speech concerns
Yuki Noguchi, a reporter for NPR (National Public Radio), said that Damore's firing has raised questions regarding the limits of free speech in the workplace. First Amendment free speech protections usually do not extend into the workplace, as the First Amendment restricts government action but not the actions of private employers, and employers have a duty to protect their employees against a hostile work environment
In United States labor law, a hostile work environment exists when one's behavior within a workplace creates an environment that is difficult or uncomfortable for another person to work in, due to illegal discrimination. Common complaints in sexua ...
.
Several employment law experts interviewed by CNBC said that while Damore could challenge his firing in court, his potential case would be weak and Google would arguably have several defensible reasons for firing him; had Google not made a substantive response to his memo, that could have been cited as evidence of a "hostile work environment" in lawsuits against Google. Additionally, they argued that the memo could indicate that Damore would be unable to fairly assess or supervise the work of female colleagues.
Cultural commentary
Google's reaction to the memo and its firing of Damore were criticized by several cultural commentators, including Margaret Wente of ''The Globe and Mail
''The Globe and Mail'' is a Canadian newspaper printed in five cities in western and central Canada. With a weekly readership of approximately 2 million in 2015, it is Canada's most widely read newspaper on weekdays and Saturdays, although it ...
'', Erick Erickson, a conservative writer for '' RedState'', David Brooks of '' The New York Times'', Clive Crook
Clive Crook (born 1955 in Yorkshire, England) is a former columnist for the ''Financial Times'' and the ''National Journal''; a former senior editor at ''The Atlantic Monthly'', and now writes a column and editorials for Bloomberg News. For twenty ...
of ''Bloomberg View'', and moral philosopher Peter Singer, writing in New York ''Daily News''.
Others objected to the intensity of the broader response to the memo in the media and across the internet, such as CNN's Kirsten Powers
Kirsten Anne Powers (born December 14, 1967) is an American author, liberal columnist, and political analyst. She currently writes for ''USA Today'', and is an on-air political analyst at CNN, where she appears regularly on ''Anderson Cooper 360 ...
, Conor Friedersdorf of '' The Atlantic'', and Jesse Singal, writing in '' The Boston Globe''.
See also
* Biological determinism
* Call-out culture
Cancel culture, or rarely also known as call-out culture, is a phrase contemporary to the late 2010s and early 2020s used to refer to a form of ostracism in which someone is thrust out of social or professional circles—whether it be online, on ...
* Criticism of Google
* Gender disparity in computing
* Resistance to diversity efforts in organizations
* Neuroscience of sex differences
* Sex differences in psychology
* Sexism in the technology industry
* Women in computing
* Women in STEM fields
References
Further reading
*
*
*
*
External links
* The mem
as PDF
also hoste
here
Fired for Truth
- James Damore's official website
Google Video on Unconscious Bias - Making the Unconscious Conscious
by Life at Google (YouTube, 4 minutes)
{{Google LLC, state=expanded
2017 controversies in the United States
2017 documents
Ideological Echo Chamber
Diversity in computing
Manifestos
Sexism in the United States
Women in computing
Ideological Echo Chamber
Computing-related controversies and disputes
fr:Google's Ideological Echo Chamber