Godfreys (department Store)
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Godfreys was an Australian retailer in the domestic and commercial floorcare and cleaning industry, headquartered in
Melbourne Melbourne ( ; Boonwurrung/Woiwurrung: ''Narrm'' or ''Naarm'') is the capital and most populous city of the Australian state of Victoria, and the second-most populous city in both Australia and Oceania. Its name generally refers to a met ...
. Founded by Godfrey Cohen in 1931, at its peak it had more than 220 company and franchise-owned stores combined across Australia and New Zealand.


History

Godfrey Cohen started the business in 1931 after buying 30 vacuum cleaners from auctions in the newspaper and putting them up for sale in his family's furniture store at a time when vacuum cleaners were typically only sold by door-to-door salesmen. It wasn't long before businessman John Johnston came across Godfrey Cohen's business, and the two quickly became business partners over a simple handshake, opening the first Godfreys store at the
Prahran Market Prahran Market is a food market in South Yarra, Victoria, South Yarra, an inner suburb of Melbourne, Victoria (Australia), Victoria, Australia. Located on Commercial Road near Chapel Street, Melbourne, Chapel Street, it was established in neighb ...
in Melbourne and forming a partnership that lasted for over 70 years. Over this period, the business rapidly expanded within Australia as demand from customers increased after
World War II World War II or the Second World War, often abbreviated as WWII or WW2, was a world war that lasted from 1939 to 1945. It involved the vast majority of the world's countries—including all of the great powers—forming two opposin ...
, and the product range grew from solely bagged vacuum cleaners to include
steam mop A steam mop is a mop that uses steam to clean floors and carpets. Unlike a regular mop, which requires cleaning agents such as bleach or detergent, a steam mop uses heat from steam to disinfect the floors. A microfibre pad is often placed right u ...
s, carpet shampooers, robotic vacuums, handstick vacuums, wet & dry vacuums, handheld vacuums, hard floor cleaners, garment steamers, backpack vacuums, floor polishers, carpet blowers, bagless vacuums, cleaning consumables and more including a range of anti-allergy,
asthma Asthma is a long-term inflammatory disease of the airways of the lungs. It is characterized by variable and recurring symptoms, reversible airflow obstruction, and easily triggered bronchospasms. Symptoms include episodes of wheezing, cou ...
and
pet hair Fur is a thick growth of hair that covers the skin of mammals. It consists of a combination of oily guard hair on top and thick underfur beneath. The guard hair keeps moisture from reaching the skin; the underfur acts as an insulating blanket ...
vacuum cleaners recognised by the National Asthma Council Australia as Sensitive Choice approved. Godfrey Cohen died in 2004, and Godfreys was sold to private equity companies
Pacific Equity Partners Pacific Equity Partners (PEP) is a private equity investment firm focusing on transactions in Australia and New Zealand. PEP invests across a range of industries and sectors and in turnaround and growth capital transactions. The firm is based i ...
and CCMP Capital Asia for $350 million in 2006. The company was relisted on the
Australian Securities Exchange Australian Securities Exchange Ltd or ASX, is an Australian public company that operates Australia's primary securities exchange, the Australian Securities Exchange (sometimes referred to outside of Australia as, or confused within Australia as ...
(ASX) in 2014, but it was subsequently delisted from the ASX in July 2018 after Cohen's original business partner John Johnston, whose family remained involved with the business by owning 28% of the shares in the company, proposed a private takeover. Johnston died soon after the successful takeover; he was 100 years old.


Closure

On 30 January 2024 Godfreys was placed into
voluntary administration As a legal concept, administration is a procedure under the insolvency laws of a number of common law jurisdictions, similar to bankruptcy in the United States. It functions as a rescue mechanism for insolvent entities and allows them to carry o ...
, appointing
PwC PricewaterhouseCoopers is an international professional services brand of firms, operating as partnerships under the PwC brand. It is the second-largest professional services network in the world and is considered one of the Big Four accounting ...
as administrators after being "hit by conditions beyond our control, including the weakness in discretionary spending by consumers, which has had an ongoing and significant impact on sales". Godfreys Group announced on 20 March 2024 that it will commence "a progressive wind-down of operations" in Australia and New Zealand after administrators were unable to find a new buyer. In a statement, administrators said that "after conducting a comprehensive process to identify a purchaser for the business" there were "no viable offers to take the business forward". Stores were be progressively closed until 31 May, and franchised stores were able to operate until 31 March. Surviving franchised stores began changing their name soon after.


Company overview

Before being placed into voluntary administration, in January 2024 Godfreys consisted of a combination of 141 company and franchise stores in Australia and New Zealand. Together with their retail stores, Godfreys also operates multiple service and repair centres across the two countries. The administrators went on to initially close half of all stores in an attempt to resurrect the company, followed by all owned stores after also dismantling the franchise.


Brands

Godfreys held the licence to distribute Hoover-branded vacuum cleaners in Australia and New Zealand. In addition to the Hoover brand, Godfreys also owns the exclusive distribution rights to Wertheim, Vorwerk floorcare range, Pullman, and Sauber cleaning products. Godfreys also supplied
Nilfisk Nilfisk is a supplier of professional cleaning equipment in both industrial, commercial and consumer markets. The company is headquartered in Brøndby, Denmark, with sales entities in 45 countries and dealers in more than 100 countries. Nilf ...
,
Vax VAX (an acronym for Virtual Address eXtension) is a series of computers featuring a 32-bit instruction set architecture (ISA) and virtual memory that was developed and sold by Digital Equipment Corporation (DEC) in the late 20th century. The VA ...
, Miele, Electrolux, Bissell, Black & Decker, Numatic and more cleaning machines for the domestic and commercial cleaning market.


Financing partnerships

Godfreys provided customers, both online and in store, with alternative payment options from Humm (since April 2019),
Afterpay Afterpay Limited (abbreviated as Afterpay) is an Australian financial technology company best known for its buy now, pay later (BNPL) service. It operates in Australia, the United Kingdom, Canada, the United States, and New Zealand. Afterpay wa ...
and
Openpay Openpay Group, commonly referred to by its trading name Openpay, is an Australian fintech company that operates in the " Buy now, pay later" field and provides online financial services and post purchase payments. Their core service is designed t ...
to bring more affordability to customers in the floorcare market.


Advertising

Godfreys obtained greater
brand awareness Brand awareness is the extent to which customers are able to recall or recognize a brand under different conditions. Brand awareness is one of two dimensions from brand knowledge, an associative network memory model. Brand awareness is a key consi ...
in Australia and New Zealand during the 1990s through many years of similar television advertisements featuring then-chief executive John Hardy, one which famously saw Hardy demonstrate the suction power of a vacuum by picking up a bowling ball.


Awards

The company has won the following awards: * Power Retail's Top 100 Online Retailers of 2020, at rank 65.https://powerretail.com.au/product/the-2020-e-commerce-leaders-playbook/


References


External links

* {{Official website, http://www.godfreys.com.au *
Australian Securities Exchange Australian Securities Exchange Ltd or ASX, is an Australian public company that operates Australia's primary securities exchange, the Australian Securities Exchange (sometimes referred to outside of Australia as, or confused within Australia as ...
br> Godfreys Group Limited (GFY) stock quote
Retail companies of Australia Australian companies established in 1931 Retail companies established in 1931 Companies based in Melbourne Companies formerly listed on the Australian Securities Exchange Home appliance manufacturers of Australia Vacuum cleaner manufacturers Australian companies disestablished in 2024