The GP Patient Survey is an annual survey of patient experience of British

general practice General practice is the name given in various nations, such as the United Kingdom, India, Australia, New Zealand and South Africa to the services provided by general practitioners. In some nations, such as the US, similar services may be describe ...

. It is one of the largest ever survey programmes of patients registered to receive primary health care. It is now sent out to over two million people across England. A similar survey is conducted in Wales. In Scotland, the Health & Care Experience Survey asks about people's experiences not only of accessing and using their GP practice and Out of Hours services, but also aspects of care and support provided by local authorities and other organisations and caring responsibilities and related support. It has been run every two years since 2009. In Northern Ireland, the GP patient survey ran from 2008/09 to 2010/11. The results of the survey are published by

Ipsos Ipsos Group S.A. () (an acronym of ) is a multinational market research and consulting firm with headquarters in Paris, France. The company was founded in 1975 by Didier Truchot, Chairman of the company, and has been publicly traded on the Pa ...

on behalf of

NHS England NHS England, officially the NHS Commissioning Board, is an executive non-departmental public body of the Department of Health and Social Care. It oversees the budget, planning, delivery and day-to-day operation of the commissioning side of the ...

on the GP Patient Survey publication website. Results are available for individual practices and their results are compared to the national average and the local

Clinical Commissioning Group Clinical commissioning groups (CCGs) were NHS organisations set up by the Health and Social Care Act 2012 to organise the delivery of NHS services in each of their local areas in England. On 1 July 2022 they were abolished and replaced by Integra ...

. The first survey was in 1998. The questionnaire has been repeatedly altered. From 2007 the survey has been conducted by a direct postal approach to a sample of patients. Earlier surveys were administered by practices. The 2009 survey was sent to approximately 5,500,000 registered adult patients. In 2021, invitations were sent by letter to a sample of people from each of more than 6800 practices. The survey has shown that the health of unpaid carers is significantly poorer than that of their non-carer peers. 720,000 responses were received for the 2022 survey. The national response rate was 29.1%. The numbers reporting a good experience had fallen from 83% in 2021 to 72%. 55% of respondents had used an online service - an increase from 44% in 2021. Results are available at national,

Integrated Care System In England, an integrated care system (ICS) is a statutory partnership of organisations who plan, buy, and provide health and care services in their geographical area. The organisations involved include the NHS, local authorities, voluntary and cha ...

Primary Care Network A Primary care network is a structure which brings general practitioners together on an area basis, possibly with other clinicians, to address chronic disease management and prevention. In 2022 the term is used in England, Singapore and Alberta. ...

or practice level. The GP Patient Survey website has more detailed information for patients and survey results going back to 2007.

References

{{Reflist Surveys (human research) Health care quality General practice National Health Service