Four Seasons Health Care
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Four Seasons Health Care is a British provider of health and social care services. It also owns
The Huntercombe Group The Huntercombe Group is a specialist health provider in the United Kingdom specialising in the Child and Adolescent Mental Health Services (CAMHS), Adult Mental Health, Brain Injury Rehabilitation and Neurological Care Centre, Adult Learning Di ...
, a provider of inpatient mental healthcare and brain injury rehabilitation as well as care home operator, brighterkind. Four Seasons, as it is today, was created both organically and by the buying out of smaller chains of care homes and rebranding them, as evidenced by the takeovers of Tamaris (formerly Quality Care Homes) and Bettercare and it was the second largest care home operator in the UK.


Expansion

Founded in 1988 by Robert Kilgour, it opened its very first care home, Station Court in Kirkcaldy in Fife in Scotland in May 1989 and Four Seasons Health Care remained a small operator building up to just seven care homes in Fife by 1997. The size and fortunes of the business were then dramatically changed with the appointment by Chief Executive Robert Kilgour of Hamilton Anstead as Joint Chief Executive, (Robert subsequently left the company in early 2000 - when with 101 homes it was the 5th largest UK care home operator - and he made his final financial exit from the company in 2004). There followed a rapid expansion programme for the business, which transformed it within seven years into the largest care home operator in the UK (it was subsequently overtaken). The business was attractive to many suitors, and as a result it was sold for £775 million in 2004. Anstead ceased to be
CEO A chief executive officer (CEO), also known as a central executive officer (CEO), chief administrator officer (CAO) or just chief executive (CE), is one of a number of corporate executives charged with the management of an organization especially ...
in 2005. The company was acquired for circa £1.5bn in 2006 by Three Delta LLP, the
investment fund An investment fund is a way of investing money alongside other investors in order to benefit from the inherent advantages of working as part of a group such as reducing the risks of the investment by a significant percentage. These advantages inc ...
backed by the state of
Qatar Qatar (, ; ar, قطر, Qaṭar ; local vernacular pronunciation: ), officially the State of Qatar,) is a country in Western Asia. It occupies the Qatar Peninsula on the northeastern coast of the Arabian Peninsula in the Middle East; it sh ...
, and further expanded. The acquisition was funded by debt which was readily available in a market where investors saw rising property prices and continuing demand for care for the elderly, much of it paid for by the
public sector The public sector, also called the state sector, is the part of the economy composed of both public services and public enterprises. Public sectors include the public goods and governmental services such as the military, law enforcement, infra ...
. However, the company was unable to pay its debts and with a downturn in the property markets was unable to refinance, and the owners walked away, losing their investment. Peter Calveley was appointed
CEO A chief executive officer (CEO), also known as a central executive officer (CEO), chief administrator officer (CAO) or just chief executive (CE), is one of a number of corporate executives charged with the management of an organization especially ...
in 2007 and his senior management team were left to resolve
debt Debt is an obligation that requires one party, the debtor, to pay money or other agreed-upon value to another party, the creditor. Debt is a deferred payment, or series of payments, which differentiates it from an immediate purchase. The ...
s of circa £1.5 billion as a result of borrowings by its owners to buy the homes. The Group completed a financial restructuring in December 2009, with lenders – banks and other financial institutions – agreeing to swap about £780 million of debt for equity in the business, so becoming its new
shareholder A shareholder (in the United States often referred to as stockholder) of a corporation is an individual or legal entity (such as another corporation, a body politic, a trust or partnership) that is registered by the corporation as the legal own ...
s. Maturity of the remaining debt was extended to September 2012. Four Seasons was then trading profitably with an EBITDA of over £100m pa. Under Calveley’s leadership, the quality of care performance changed from below sector average, to having 89% of its homes rated as good or excellent by the
Care Quality Commission The Care Quality Commission (CQC) is an executive non-departmental public body of the Department of Health and Social Care of the United Kingdom. It was established in 2009 to regulate and inspect health and social care services in England. I ...
.


Specialist care

This turnaround in quality helped to drive up occupancy to levels of circa 88%. Another factor in the Group’s performance was Calveley’s strategy of anticipating market changes in order to provide specialist care. Four Seasons has 80% nursing or high dependency beds and 20% residential, in contrast to the sector average of 55% residential. It developed services for people who are physically frail or suffering from the onset of
dementia Dementia is a disorder which manifests as a set of related symptoms, which usually surfaces when the brain is damaged by injury or disease. The symptoms involve progressive impairments in memory, thinking, and behavior, which negatively affe ...
, chronic neurological conditions,
respite care __NOTOC__ Respite care is planned or emergency temporary care provided to caregivers of a child or adult. Respite programs provide planned short-term and time-limited breaks for families and other unpaid caregivers of children with a developmenta ...
, intermediate care and rehabilitation,
terminal care End-of-life care (EoLC) refers to health care provided in the time leading up to a person's death. End-of-life care can be provided in the hours, days, or months before a person dies and encompasses care and support for a person's mental and emotio ...
. Because there are few readily available alternatives for high dependency care – such as care provision at home – the market for higher dependency care is more resilient than the market for
residential care Residential care refers to long-term care given to adults or children who stay in a residential setting rather than in their own home or family home. There are various residential care options available, depending on the needs of the individual. P ...
.


Acquisitions

the Group had achieved substantial expansion without new borrowings, by acquiring the operations of Care Principles with 17 hospitals and homes – nearly doubling the size of FSHC’s specialist care business and 1,000 additional care home places (c. 6% growth) through acquisitions over the preceding year from Craegmoor and Eton Square Healthcare. the group was expected to acquire over 100 care homes from the collapsed provider
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, which would make it the largest provider in the UK. In 2012 the company was bought by
Terra Firma Capital Partners Terra Firma Capital Partners Ltd. (TFCP) is a UK-based private equity firm. Financier Guy Hands founded the firm in 2002 through the spin-off of Nomura Principal Finance Group. The firm, which traces its roots to the formation of its predecess ...
for £825 million. It has three divisions: brighterkind with 70 private pay-focused care homes; Four Seasons which has around 300 homes; and The Huntercombe Group with around 35 specialist mental health facilities and around 25,000 staff. The underlying bond debt was bought by
H/2 Capital Partners H/2 Capital Partners is a privately owned hedge fund based in Stamford, Connecticut founded in 1999 run by the American financier Spencer Haber. It was a major creditor of Four Seasons Health Care Four Seasons Health Care is a British provider ...
which has investments in senior living or similar nursing homes in the United States. Terra Firma has offered to give the company to them.


Liquidity problems

In November 2015 the company planned to sell 14 care homes as going concerns, and "a portfolio of homes currently run by third party operators" to assist its liquidity problems, hoping to raise £60 million. It has £565 million worth of debt, with annual interest and rent obligations of about £110 million. It later announced plans to close seven homes in Northern Ireland: Victoria Park and Stormont in Belfast; Antrim; Garvagh; Donaghcloney near Banbridge; Oakridge in
Ballynahinch, County Down Ballynahinch () is a town in County Down, Northern Ireland. It had a population of 5,703 people in the 2011 Census. Ballynahinch was traditionally a market town, although the market still takes place in the square every Thursday. The town lie ...
; Hamilton Court in
Armagh Armagh ( ; ga, Ard Mhacha, , "Macha's height") is the county town of County Armagh and a city in Northern Ireland, as well as a civil parish. It is the ecclesiastical capital of Ireland – the seat of the Archbishops of Armagh, the Pri ...
. In December 2015 it was reported that the company had sold £20 million worth of properties to Monarch Alternative Capital, a US investment fund which claims to specialise in swooping on “distressed and bankrupt” companies. In April 2016 it reported a 39% drop in profits which was blamed on the cuts in the local government social care budget and the introduction of the UK
living wage A living wage is defined as the minimum income necessary for a worker to meet their basic needs. This is not the same as a subsistence wage, which refers to a biological minimum, or a solidarity wage, which refers to a minimum wage tracking labor ...
, although its average weekly care fees rose by 3.4 per cent. The company has net debt of £565 million, because Terra Firma borrowed heavily to fund the purchase in 2012. The business has to find annual interest payments of about £50 million. Earnings before interest, tax, debt and amortisation fell from £64.1 million in 2014 to £38.7 million in 2015. Its property portfolio has been revalued down by £224 million to £505 million and its credit rating has plummeted. In September 2017 the Daily Telegraph reported that a legal mistake meant that bondholders had inadvertently already been given ownership of 71 private patients care homes and hence could not use them as security to raise extra money. A High court hearing led by the a major bondholder -the US hedge fund
H/2 Capital Partners H/2 Capital Partners is a privately owned hedge fund based in Stamford, Connecticut founded in 1999 run by the American financier Spencer Haber. It was a major creditor of Four Seasons Health Care Four Seasons Health Care is a British provider ...
-was scheduled for April or June 2018 but the firm was unlikely to be able to restructure before then. The following month the company warned it couldn't meet a £26m payment due in December without restructuring and if this was delayed the bondholders could potentially seize its assets of 360 nursing homes. This would probably lead to an intervention by the Care Quality Commission (CQC). A restructuring was planned for November and Four Seasons' owners would add 24 care homes in exchange for reduced and delayed repayments of 175m of bonds maturing in 2020. In December the company narrowly avoided collapse after the principle bondholder agreed to wait until February 2018 for a restructuring proposal. According to the Telegraph the cause of the Four Season's problem is a 90% reduction in the number of EU nurses and a cut in state funding. In October 2018
H/2 Capital Partners H/2 Capital Partners is a privately owned hedge fund based in Stamford, Connecticut founded in 1999 run by the American financier Spencer Haber. It was a major creditor of Four Seasons Health Care Four Seasons Health Care is a British provider ...
replaced the management and put the business up for sale. In April 2019 the holding companies Elli Finance (UK) and Elli Investments were put into administration. The company handed over 44 care homes to rivals Roseberry, Harbour Healthcare, Belsize Healthcare and Barchester Healthcare in December 2019. Administrators from
Mazars Mazars is a global audit, accounting and consulting group employing more than 42,000 professionals in more than 90 countries through member firms. With head offices in France, Mazars has a network of correspondent partners and joint ventures in ...
arranged the sale of 11 care homes to Barchester Healthcare. in April 2020. They plan to sell more 33 care homes as going concerns. In June 2022 it appointed
Christie's Christie's is a British auction house founded in 1766 by James Christie (auctioneer), James Christie. Its main premises are on King Street, St James's in London, at Rockefeller Center in New York City and at Alexandra House in Hong Kong. It is ...
to oversee an auction of its core portfolio, not including the business in Northern Ireland, which consists of 111 sites across the UK. There are around 6000 residents and 10,000 staff. Its 29 homes in Northern Ireland, with 1415 beds, were sold to Beaumont Care Homes in August 2022. The last 111 Four Seasons facilities in England, Scotland, and Jersey were then up for sale.


References

* * *{{cite web , url=http://www.networked.bt.com/displayC.php?id=YzZjZGMxOGI5ZjY5OWU3NTJjMTcwMTM2MWQxYWY3Yzc , title=BT Case Study , accessdate=2008-01-13 , format=


External links


Four Seasons Health Care

The Huntercombe Group
Health care companies of the United Kingdom Nursing homes in the United Kingdom Social care in the United Kingdom