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{{Unreferenced, date=October 2008 Full service (also known as hometown radio) is a type of
radio format A radio format or programming format (not to be confused with broadcast programming) describes the overall content broadcast on a radio station. The radio format emerged mainly in the United States in the 1950s, at a time when Radio broadcasting, ...
; the format is characterized by a mix of music programming (usually drawing from formats such as
adult contemporary Adult contemporary music (AC) is a form of radio-played popular music, ranging from 1960s vocal and 1970s soft rock music to predominantly ballad-heavy music of the present day, with varying degrees of easy listening, pop, soul, R&B, quie ...
,
country A country is a distinct part of the world, such as a state, nation, or other political entity. It may be a sovereign state or make up one part of a larger state. For example, the country of Japan is an independent, sovereign state, while the ...
, or
oldies Oldies is a term for musical genres such as pop music, rock and roll, doo-wop, surf music (broadly characterized as classic rock and pop rock) from the second half of the 20th century, specifically from around the mid-1950s to the 1980s, as we ...
) and a large amount of locally-produced and
hyperlocal Hyperlocal is information oriented around a well-defined community with its primary focus directed toward the concerns of the population in that community. The term can be used as a noun in isolation or as a modifier of some other term (e.g. new ...
programming, such as news and discussion focusing on local issues, sports coverage, and other forms of paid religious and brokered content. It is found mainly on small-market
AM radio AM broadcasting is radio broadcasting using amplitude modulation (AM) transmissions. It was the first method developed for making audio radio transmissions, and is still used worldwide, primarily for medium wave (also known as "AM band") transmis ...
stations in the United States and Canada, particularly on locally-owned stations in rural areas, although it was once the norm even in larger cities prior to about the 1970s and could be found in some large markets as late as the 1980s. The format differs from
community radio Community radio is a radio service offering a third model of radio broadcasting in addition to commercial and public broadcasting. Community stations serve geographic communities and communities of interest. They broadcast content that is popula ...
in that full-service radio is almost always a commercial enterprise and is not as often ideologically-driven (especially
liberal Liberal or liberalism may refer to: Politics * a supporter of liberalism ** Liberalism by country * an adherent of a Liberal Party * Liberalism (international relations) * Sexually liberal feminism * Social liberalism Arts, entertainment and m ...
) as some of the more prominent community radio operators are. Nonprofit community radio stations often run formats comparable to those on commercial full-service radio, albeit usually with less mainstream music.


Programming

Programming generally heard on full service stations can include: * Local and national (or top-of-the-hour) news, sometimes including agriculture reports. * At least one local talk show (often under a generic name such as ''Viewpoint'', ''Dialogue'', or ''Hotline''), occasionally along with syndicated talk programming. These are usually politically neutral and offer local organizations and businesses time to talk about upcoming events in an unscripted format. Other programs may have an "open line" format reflecting a
conservative Conservatism is a cultural, social, and political philosophy that seeks to promote and to preserve traditional institutions, practices, and values. The central tenets of conservatism may vary in relation to the culture and civilization i ...
orientation, often reflecting a community's political predilections (and thus not following the orthodoxy of national
conservative talk radio Conservative talk radio is a talk radio format in the United States and other countries devoted to expressing conservative viewpoints of issues, as opposed to progressive talk radio. The definition of conservative talk is generally broad enough ...
), rather than those of national broadcasters such as the traditional radio networks; likewise, if such stations are in more left-leaning communities, the shows may carry a progressive lean. * Music, frequently drawing from a number of popular formats. Common ones include middle-of-the-road,
adult contemporary Adult contemporary music (AC) is a form of radio-played popular music, ranging from 1960s vocal and 1970s soft rock music to predominantly ballad-heavy music of the present day, with varying degrees of easy listening, pop, soul, R&B, quie ...
,
country A country is a distinct part of the world, such as a state, nation, or other political entity. It may be a sovereign state or make up one part of a larger state. For example, the country of Japan is an independent, sovereign state, while the ...
, and
oldies Oldies is a term for musical genres such as pop music, rock and roll, doo-wop, surf music (broadly characterized as classic rock and pop rock) from the second half of the 20th century, specifically from around the mid-1950s to the 1980s, as we ...
/
classic hits Classic hits is a radio format which generally includes songs from the top 40 music charts from the late 1960s to the early 2000s, with music from the 1980s serving as the core of the format. Music that was popularized by MTV in the early 1980s ...
. These usually appeal to listeners outside of the "
key demographic The key demographic or target demographic is a term in commercial broadcasting that refers to the most desirable demographic group to a given advertiser. Key demographics vary by outlet, time of day, and programming type, but they are generally co ...
;" that is, people over 50 years of age. Other listeners usually prefer narrower formats, where a particular music is played, or news and talk are broadcast, by a station 24 hours per day, seven days per week. * Automated programming in overnight time slots, or, depending on
Federal Communications Commission The Federal Communications Commission (FCC) is an independent agency of the United States federal government that regulates communications by radio, television, wire, satellite, and cable across the United States. The FCC maintains jurisdiction ...
designations, even a sign-off (many daytime-only stations run full-service formats). *
Tradio Tradio is a type of talk radio show format, though now considered archaic, where listeners call in to buy or sell items. The concept is analogous to classified ads in local newspapers and most prevalent in the south and midwest. "Tradio" is a p ...
, a free advertising service for individual listeners (not businesses) to offer items for sale. This may be known under various names, such as "Swap Shop" or "Trading Post." *
High school football High school football (french: football au lycée) is gridiron football played by high school teams in the United States and Canada. It ranks among the most popular interscholastic sports in both countries, but its popularity is declining, part ...
,
basketball Basketball is a team sport in which two teams, most commonly of five players each, opposing one another on a rectangular Basketball court, court, compete with the primary objective of #Shooting, shooting a basketball (ball), basketball (appr ...
and other local sports. Frequently, there will be an
NCAA Division I NCAA Division I (D-I) is the highest level of College athletics, intercollegiate athletics sanctioned by the National Collegiate Athletic Association (NCAA) in the United States, which accepts players globally. D-I schools include the major ...
university broadcasting football and basketball games (or, in the
Northern United States The Northern United States, commonly referred to as the American North, the Northern States, or simply the North, is a geographical or historical region of the United States. History Early history Before the 19th century westward expansion, the "N ...
,
ice hockey Ice hockey (or simply hockey) is a team sport played on ice skates, usually on an ice skating rink with lines and markings specific to the sport. It belongs to a family of sports called hockey. In ice hockey, two opposing teams use ice hock ...
), and often a smaller college in the market – especially if the college does not have its own station – will also have its games carried on the station; a full-service station may also affiliate with a major professional sports league team's radio network (this is especially true of the NFL, which plays most of its games during the daytime on Sundays, when all AM stations are able to operate). * Locally-based contests or prize giveaways, such as the "cash call", where a dollar amount is read by the announcer and a caller who has submitted an entry to the contest is called to tell the host what the amount is to win a check in that amount, usually a sum between $20-$75; if guessed wrong, the amount is increased and the jackpot rolls over. (This is similar to a typical interstitial feature during movies shown on local television, '' Dialing For Dollars,'' which was common from the 1950s through the 1970s.) * Sunday morning church services, often from several local congregations. Sometimes, a station will also have a daily
sermonette Sermonette (i.e., a small sermon) is a generic term for short, locally produced religious messages that were aired by many U.S. television stations during their sign-on and sign-off periods. Sermonettes were generally about three to five minutes i ...
at some point during the day, from possibly a rotating pool of clergy giving a brief but inspirational message, Bible reading, or "thought for the day." Unlike most specialty religious-formatted stations, "preach and teach" programs from national ministries may or may not be featured, depending on local custom. Conversely, major-market stations that are corporately owned are apt to carry local church services less frequently or not at all, preferring instead to carry automated, syndicated or
brokered programming Brokered programming (also known as time-buy and blocktime) is a form of broadcast content in which the show's producer pays a radio or television station for air time, rather than exchanging programming for pay or the opportunity to play spot comm ...
, or use syndicated features, such as the daily commentary of Focus on the Family, in place of local-based religious broadcasts. * Limited brokered programming, usually during off-peak hours. * Significant local advertising. Similar to community newspapers, small full-service stations have an advantage of being an attractive advertising option for smaller businesses that only need to reach a small footprint and thus would not advertise on larger corporate-run stations, due to their higher ratings and, in turn, higher rates. Thus full-service stations tend to work best in small towns that have large numbers of small businesses that can advertise on the station due to its affordability. Depending on the ethnic composition of the station's coverage area and/or ownership and management, at least a portion of a full-service station's weekend programming is often set aside for ethnic or specialty music programming such as polka,
Italian music The term ''Italian music'' is ambiguous and may refer to several topics: *The music of Italy *The folk, popular, classical (especially opera) musics of Italy and the Italian people , flag = , flag_caption = The national ...
,
native American music Indigenous music of North America, which includes American Indian music or Native American music, is the music that is used, created or performed by Indigenous peoples of North America, including Native Americans in the United States and Abori ...
,
Celtic music Celtic music is a broad grouping of music genres that evolved out of the folk music traditions of the Celtic people of Northwestern Europe. It refers to both orally-transmitted traditional music and recorded music and the styles vary considerab ...
or other widely varying ethnic programming, almost always by a local host. Many stations also set aside a block of programming for golden oldies, or music from the 1920s through early 1960s, with genres ranging from early
rock and roll Rock and roll (often written as rock & roll, rock 'n' roll, or rock 'n roll) is a Genre (music), genre of popular music that evolved in the United States during the late 1940s and early 1950s. It Origins of rock and roll, originated from Africa ...
and pre-1965
country music Country (also called country and western) is a genre of popular music that originated in the Southern and Southwestern United States in the early 1920s. It primarily derives from blues, church music such as Southern gospel and spirituals, ...
to pop standards, swing, jazz, big band and – sometimes – existing recordings predating the 1920s. Again, this music overwhelmingly appeals to older listeners who remember the genres from their youth and have no interest in following current-day trends in popular music typically favored by their children and grandchildren.


Background

Full-service radio was the predominant form of radio broadcasting during the network radio era, before the debut of
contemporary hit radio Contemporary hit radio (also known as CHR, contemporary hits, hit list, current hits, hit music, top 40, or pop radio) is a radio format that is common in many countries that focuses on playing current and recurrent popular music as determined by ...
(top 40) in the 1950s. Top 40 and other narrowly-defined formats were adopted in large measure to replace network programming that was fast disappearing in favor of those networks' television operations, which were gaining high popularity at the time. In the
old-time radio The Golden Age of Radio, also known as the old-time radio (OTR) era, was an era of radio in the United States where it was the dominant electronic home entertainment medium. It began with the birth of commercial radio broadcasting in the early ...
era, most stations would mix local programs (of a wide variety) with the networks' offerings. The name of the format implies that the station serves a broad spectrum of listeners and demographics with small portions of various types of programming. Since the full-service format is traditionally confined to AM and rural listeners,
oldies Oldies is a term for musical genres such as pop music, rock and roll, doo-wop, surf music (broadly characterized as classic rock and pop rock) from the second half of the 20th century, specifically from around the mid-1950s to the 1980s, as we ...
/
classic hits Classic hits is a radio format which generally includes songs from the top 40 music charts from the late 1960s to the early 2000s, with music from the 1980s serving as the core of the format. Music that was popularized by MTV in the early 1980s ...
, adult standards and
classic country Classic country is a music radio format that specializes in playing mainstream country and western music hits from past decades. Repertoire The radio format specializes in hits from the 1950s through the early 1980s, and focus primarily on innov ...
tend to form the basis of most music rotations on these stations. Full-service stations tend to have somewhat more of a freeform playlist, allowing disc jockeys to play favorite tunes, and as such, album cuts, B-sides, "forgotten 45s," local bands and lesser-known performers and songs can see more air time on a full-service station than on most other commercial formats. The freeform playlist also enables jockeys to fit in caller requests more frequently, whereas larger stations owned by corporations may only take requests at designated times if at all (and then have restrictions on top of that, such as only current hits plus recurrents within a certain time frame). Also, large-market stations almost always play music determined by a consulting service, and their announcers usually have little to no say over their playlists. Full service is not one of the formats defined by Nielsen; in most cases, full-service stations are usually listed under the blanket category of "
variety Variety may refer to: Arts and entertainment Entertainment formats * Variety (radio) * Variety show, in theater and television Films * ''Variety'' (1925 film), a German silent film directed by Ewald Andre Dupont * ''Variety'' (1935 film), ...
." Smaller full-service stations rarely show up in the Nielsen Ratings in part due to their general refusal to pay for the company's services; lack of participation in Nielsen also allows such stations to set their own advertising rates in response to what the market supports, rather than having Nielsen prescribe a suggested level. In the
United Kingdom The United Kingdom of Great Britain and Northern Ireland, commonly known as the United Kingdom (UK) or Britain, is a country in Europe, off the north-western coast of the continental mainland. It comprises England, Scotland, Wales and North ...
, the term "full service" is sometimes used to refer to the
Independent Local Radio Independent Local Radio is the collective name given to commercial radio stations in the United Kingdom. As a result of the buyouts and mergers permitted by the Broadcasting Act 1990, and deregulation resulting from the Communications Act 2003, ...
stations of the 1970s and 1980s, which were contractually obliged to feature a broad range of output (specialist music, speech, sports commentary, minority programs) as opposed to the tightly targeted all-
pop music Pop music is a genre of popular music that originated in its modern form during the mid-1950s in the United States and the United Kingdom. The terms ''popular music'' and ''pop music'' are often used interchangeably, although the former describe ...
stations of the 1990s and 21st Century. In
New Zealand New Zealand ( mi, Aotearoa ) is an island country in the southwestern Pacific Ocean. It consists of two main landmasses—the North Island () and the South Island ()—and over 700 smaller islands. It is the sixth-largest island count ...
, the format was known as
community radio Community radio is a radio service offering a third model of radio broadcasting in addition to commercial and public broadcasting. Community stations serve geographic communities and communities of interest. They broadcast content that is popula ...
and was widespread amongst the smaller centers until the late 1990s, when these stations were replaced with network programming. Radio formats