Frank Winfield Woolworth (April 13, 1852 – April 8, 1919) was an American entrepreneur, the founder of
F. W. Woolworth Company
The F. W. Woolworth Company (often referred to as Woolworth's or simply Woolworth) was a retail company and one of the pioneers of the five-and-dime store. It was among the most successful American and international five-and-dime businesses, se ...
, and the operator of
variety store
A variety store (also five and dime (historic), pound shop, or dollar store) is a retail store that sells general merchandise, such as apparel, automotive parts, dry goods, toys, hardware, home furnishings, and a selection of groceries. It u ...
s known as "Five-and-Dimes" (5- and 10-cent stores or dime stores) which featured a selection of low-priced merchandise. He pioneered the now-common practices of buying merchandise directly from manufacturers and fixing the selling prices on items, rather than
haggling
In the social sciences, bargaining or haggling is a type of negotiation in which the buyer and seller of a good or service debate the price or nature of a transaction. If the bargaining produces agreement on terms, the transaction takes plac ...
. He was also the first to use self-service
display case
A display case (also called showcase, display cabinet, shadow box, or vitrine) is a cabinet with one or often more transparent tempered glass (or plastic, normally acrylic for strength) surfaces, used to display objects for viewing. A display c ...
s, so that customers could examine what they wanted to buy without the help of a sales clerk.
Early life
Woolworth was born in
Rodman, New York
Rodman is a town in Jefferson County, New York, United States. The population was 1,176 at the 2010 census. The name is derived from a public official, Daniel Rodman.
The town is in the southeastern part of the county and is south of Watertown.
...
to John (1821–1907) and Fanny (née McBrier; 1832–1878) Woolworth; his brother was entrepreneur
Charles Sumner Woolworth
Charles Sumner Woolworth (August 1, 1856 – January 7, 1947), was an American entrepreneur who went by the nickname of "Sum", opened and managed the world's first five-and-dime store in Scranton, Pennsylvania, and was founder of the "C. S. Wool ...
(1856–1947).
[ His parents were devout Methodists and sympathetic to the Northern side during the ]Civil War
A civil war or intrastate war is a war between organized groups within the same state (or country).
The aim of one side may be to take control of the country or a region, to achieve independence for a region, or to change government policies ...
, and they raised their sons in those beliefs.[Plunkett-Powell, Karen. ''Remembering Woolworth's: a nostalgic history of the world's most famous five-and-dime''. New York: St. Martin's Press, 1999. 23.]
At age four, Woolworth told his parents that he would become a peddler like those who sometimes came calling. He and Charles would play "store", and Frank would set up merchandise to sell to his brother. Woolworth finished his schooling at age 16, yet he was unfit to begin working in any legitimate store with only basic knowledge and no experience. He applied to many shops in the area, every time being rejected He attended a business college for two terms in Watertown, New York
Watertown is a city in, and the county seat of, Jefferson County, New York, United States. It is approximately south of the Thousand Islands, along the Black River about east of where it flows into Lake Ontario. The city is bordered by the ...
, with a loan from his mother.
Career
In 1873, Woolworth worked as a stock boy in a general store called Augsbury & Moore's Drygoods in Watertown, and his experiences there served as the starting point to his own business venture and innovations. He was considered to be an inept salesman[Fenske, Gail. ''The skyscraper and the city: the Woolworth Building and the making of modern New York''. Chicago: University of Chicago Press, 2008. 13.] and was given jobs such as washing the windows, where he found a creative niche arranging the store's front display; his work was so impressive that his boss assigned him that role. Woolworth learned the difficulty with the typical business practice, in which few items were labeled with price tickets and a clerk was responsible for obtaining an item for the customer and making the transaction. It was from these early experiences that Woolworth developed the notion that goods should sell themselves, something which became increasingly prominent in his retail career.
Under the employment of Moore & Smith, Woolworth had an opportunity to sell a large surplus of goods. He organized a store in Great Bend that opened on February 10, 1878, but sales were disappointing; the store failed in May. Accounts differ on the conception of the five-and-dime. Gail Fenske suggests that Woolworth had heard of a "five-cent counter craze" while questioning his own sales ability at his first job. Jean Maddern Pitrone suggests that the idea was conceived after a travelling salesman told Woolworth of stores in Michigan with the five-cent counter concept. Plunkett-Powell suggests that Woolworth overheard the concept during a discussion between William Moore and a young man who had opened his own cut-rate goods store.
Woolworth borrowed $300 and opened a five-cent store in Utica, New York
Utica () is a Administrative divisions of New York, city in the Mohawk Valley and the county seat of Oneida County, New York, United States. The List of cities in New York, tenth-most-populous city in New York State, its population was 65,283 ...
, on February 22, 1879. It failed within weeks. He opened his second store in April 1879 in Lancaster, Pennsylvania
Lancaster, ( ; pdc, Lengeschder) is a city in and the county seat of Lancaster County, Pennsylvania. It is one of the oldest inland cities in the United States. With a population at the 2020 census of 58,039, it ranks 11th in population amon ...
, where he expanded the concept to include merchandise priced at ten cents. By 1889, Woolworth had twelve thriving stores and in ten years, from 1879 to 1889, his sales had increased by 240%. By 1900, Woolworth's chain had grown to fifty-nine stores, with sales of over $5 million. Woolworth's desire for control stretched further than just the bounds of his company. Wanting to implement his ideas on a much larger scale, F.W. adopted a policy of acquiring smaller chains of his competitors. This policy, combined with “the development of the five and ten cent idea, the exploitation of the idea through a chain, ndthe squeezing out of his middleman competitors for the purpose of controlling goods manufacturing and distribution…” resulted in the dominance of the low-priced segment of the American retailing industry.
In 1911, the F.W. Woolworth Company
The F. W. Woolworth Company (often referred to as Woolworth's or simply Woolworth) was a retail company and one of the pioneers of the five-and-dime store. It was among the most successful American and international five-and-dime businesses, se ...
was incorporated with 586 stores. In 1913, Woolworth built the Woolworth Building
The Woolworth Building is an early skyscraper, early American skyscraper designed by architect Cass Gilbert located at 233 Broadway (Manhattan), Broadway in the Tribeca neighborhood of Manhattan in New York City. It was the tallest building in ...
in New York City
New York, often called New York City or NYC, is the List of United States cities by population, most populous city in the United States. With a 2020 population of 8,804,190 distributed over , New York City is also the L ...
at a cost of $13.5 million in cash. At the time, it was the tallest building in the world at 792 feet.
Woolworth often made unannounced visits to his stores, where he would shoplift items to test the staff's attentiveness. Managers or clerks who caught him doing so were sometimes rewarded with promotions.
Personal life
On June 11, 1876, Woolworth married Jennie Creighton (1853–1924). Their children were Helena Maud Woolworth McCann (1878–1938), Jessie May Woolworth Donahue (1886–1971), and Edna Woolworth (1883–1917), who died from suffocation due to mastoiditis
Mastoiditis is the result of an infection that extends to the air cells of the skull behind the ear. Specifically, it is an inflammation of the mucosal lining of the mastoid antrum and mastoid air cell system inside the mastoid process. The ma ...
. Rumors have persisted that she died by suicide. She was the mother of Barbara Hutton
Barbara Woolworth Hutton (November 14, 1912 – May 11, 1979) was an American debutante, socialite, heiress, and philanthropist. She was dubbed the "Poor Little Rich Girl"—first when she was given a lavish and expensive debutante ball in 1930 a ...
.
Death
Woolworth died on April 8, 1919, five days before his 67th birthday. At the time of his death, Woolworth was worth approximately $76.5 million or the equivalent of th of the US GNP
The gross national income (GNI), previously known as gross national product (GNP), is the total domestic and foreign output claimed by residents of a country, consisting of gross domestic product (GDP), plus factor incomes earned by foreign ...
. His company owned more than 1,000 stores in the United States and other countries and was a $65 million ($ in 2009 dollars) corporation. He died without signing his newest will, so his mentally handicapped wife received the entire estate under the provision of his older 1889 will.
Woolworth is interred in the Woodlawn Cemetery in the Bronx, New York City.
Legacy
* Bronze busts honoring Woolworth and seven other industry magnates stand outside between the Chicago River
The Chicago River is a system of rivers and canals with a combined length of that runs through the city of Chicago, including its center (the Chicago Loop). Though not especially long, the river is notable because it is one of the reasons for ...
and the Merchandise Mart
The Merchandise Mart (or the Merch Mart, or the Mart) is a commercial building located in downtown Chicago, Illinois. When it was opened in 1930, it was the largest building in the world, with of floor space. The Art Deco structure is locate ...
in downtown Chicago
(''City in a Garden''); I Will
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, Illinois
Illinois ( ) is a U.S. state, state in the Midwestern United States, Midwestern United States. Its largest metropolitan areas include the Chicago metropolitan area, and the Metro East section, of Greater St. Louis. Other smaller metropolita ...
.
* Woolworth was inducted into the Junior Achievement
JA (Junior Achievement) Worldwide is a global non-profit youth organization founded in 1919 by Horace A. Moses, Theodore Vail, and Winthrop M. Crane. JA works with local businesses, schools, and organizations to deliver experiential learning ...
(US) Business Hall of Fame in 1995.
* A cemetery east of Watertown, New York, where he started his first store, is named for him.
Woolworth Company
In the 1960s, after Woolworth's death, the company began expanding into various individual specialty store concepts, including sportswear, which led to the development of the Foot Locker sporting goods store in 1974. For a while there was a chain of discount stores
A discount store or discounter offers a retail format in which products are sold at prices that are in principle lower than an actual or supposed "full retail price". Discounters rely on bulk purchasing and efficient distribution to keep down cost ...
called Woolco
Woolco was an American-based discount retail chain. It was founded in 1962 in Columbus, Ohio, by the F. W. Woolworth Company. It was a full-line discount department store unlike the five-and-dime Woolworth stores which operated at the time. At its ...
. By 1997, the original chain he founded had been reduced to 400 stores, and other divisions of the company began to be more profitable than the original chain. The original chain went out of business on July 17, 1997, as the firm changed its name, initially to Venator, but in 2001 adopted its sporting goods brand, Foot Locker, Inc. In 2012, they celebrated Woolworth's 100th anniversary on the New York Stock Exchange. The UK stores (under separate ownership since 1982) continued operating under the Woolworth name after the US operation ceased, and by the 2000s traded as Woolworths Group
Woolworth, Woolworth's, or Woolworths may refer to:
Businesses
* F. W. Woolworth Company, the original US-based chain of "five and dime" (5¢ and 10¢) stores
* Woolworths Group (United Kingdom), former operator of the Woolworths chain of shops ...
. The final UK stores ceased trading January 6, 2009. The UK Woolworths brand was bought by Shop Direct Group
The Very Group is a multi-brand online retailer and financial services provider in the United Kingdom and Ireland. Its head offices are based in the Speke area of the city of Liverpool, England. The brand was established in November 2005 as a re ...
in the UK and operated online only but it ceased being operated as Woolworths in 2015. Woolworth stores continue to operate in Germany. Although both the Australian
Australian(s) may refer to:
Australia
* Australia, a country
* Australians, citizens of the Commonwealth of Australia
** European Australians
** Anglo-Celtic Australians, Australians descended principally from British colonists
** Aboriginal Au ...
and the South African companies took their names from Woolworth's US and UK stores, they have no connection to the F.W. Woolworth Company.
See also
* List of Woolworth buildings
This is a list of buildings related to Foot Locker, Inc., its predecessors, or the Woolworth family.
File:Manhattan-woolworth-building-top.jpg, Woolworth Building
The Woolworth Building is an early American skyscraper designed by archit ...
* Mr Selfridge
''Mr Selfridge'' is a British period drama television series about Harry Gordon Selfridge and his department store, Selfridge & Co, in London, set from 1908 to 1928. It was co-produced by ITV Studios and Masterpiece/ WGBH for broadcast on IT ...
(Episode 8)
References
External links
Pictures of F. W. Woolworth's Long Island Mansion 'Winfield Hall'
A virtual tour of downtown Hamilton – F. W. Woolworth Co. Ltd.
{{DEFAULTSORT:Woolworth, Frank
1852 births
1919 deaths
American businesspeople in retailing
People from Watertown, New York
Frank
Frank or Franks may refer to:
People
* Frank (given name)
* Frank (surname)
* Franks (surname)
* Franks, a medieval Germanic people
* Frank, a term in the Muslim world for all western Europeans, particularly during the Crusades - see Farang
Curr ...
Burials at Woodlawn Cemetery (Bronx, New York)
People from Glen Cove, New York
New York (state) Republicans
19th-century American businesspeople