Focus Services LLC is a privately owned

call center A call centre ( Commonwealth spelling) or call center (American spelling; see spelling differences) is a managed capability that can be centralised or remote that is used for receiving or transmitting a large volume of enquiries by telephone. ...

service provider, specializing in multi-product telesales and customer relationship management founded in 1995. It has locations in the

United States The United States of America (U.S.A. or USA), commonly known as the United States (U.S. or US) or America, is a country primarily located in North America. It consists of 50 states, a federal district, five major unincorporated territorie ...

El Salvador El Salvador (; , meaning " The Saviour"), officially the Republic of El Salvador ( es, República de El Salvador), is a country in Central America. It is bordered on the northeast by Honduras, on the northwest by Guatemala, and on the south b ...

Nicaragua Nicaragua (; ), officially the Republic of Nicaragua (), is the largest country in Central America, bordered by Honduras to the north, the Caribbean to the east, Costa Rica to the south, and the Pacific Ocean to the west. Managua is the cou ...

, and the

Philippines The Philippines (; fil, Pilipinas, links=no), officially the Republic of the Philippines ( fil, Republika ng Pilipinas, links=no), * bik, Republika kan Filipinas * ceb, Republika sa Pilipinas * cbk, República de Filipinas * hil, Republ ...

. It offers product direct sales support services, including television ads, radio spots, Internet promotions, and direct mailers; customer service support; and technical support services. It also offers third party quality assurance/monitoring, sales order processing verification, and customer experience survey services to companies, including outsource vendors. Focus has over 3,000 employees working in 12 Focus facilities, both domestically and internationally. It operates as ''Focus Direct Inc.'' (or Focus Direct Inc. - Bacolod) in the PhilippinesBacolod City BPO/ICT first in Region 6 to adopt Voluntary Code of Good Practices--Baldoz – ''Department of Labor and Employment''.
/ref> and as ''Focus El Salvador'' in El Salvador, both

subsidiaries A subsidiary, subsidiary company or daughter company is a company owned or controlled by another company, which is called the parent company or holding company. Two or more subsidiaries that either belong to the same parent company or having a sa ...

of Focus Services.

Locations

;United States *

Roy, Utah Roy is a city in Weber County, Utah, United States, located on the west side of Interstate 15. The population estimate in 2019 was 39,613, an increase of 5.8% from 36,884 at the 2010 Census. It is part of the Ogden− Clearfield, Utah Metropo ...

Headquarters Headquarters (commonly referred to as HQ) denotes the location where most, if not all, of the important functions of an organization are coordinated. In the United States, the corporate headquarters represents the entity at the center or the to ...

Greenville, North Carolina Greenville is the county seat of and the most populous city in Pitt County, North Carolina, Pitt County, North Carolina, United States; the principal city of the Greenville, North Carolina metropolitan area, Greenville metropolitan area; and th ...

Tarboro, North Carolina Tarboro is a town located in Edgecombe County, North Carolina, United States. It is part of the Rocky Mount Metropolitan Statistical Area. As of the 2020 census, the town had a population of 10,721. It is the county seat of Edgecombe County. The ...

Clinton, Iowa Clinton is a city in and the county seat of Clinton County, Iowa, United States. The population was 24,469 as of 2020. Clinton, along with DeWitt (also located in Clinton County), was named in honor of the sixth governor of New York, DeWitt Cl ...

Dubuque, Iowa Dubuque (, ) is the county seat of Dubuque County, Iowa, United States, located along the Mississippi River. At the time of the 2020 United States Census, 2020 census, the population of Dubuque was 59,667. The city lies at the junction of Iowa, Il ...

Jacksonville, Florida Jacksonville is a city located on the Atlantic coast of northeast Florida, the most populous city proper in the state and is the largest city by area in the contiguous United States as of 2020. It is the seat of Duval County, with which the ...

Beaumont, Texas Beaumont is a coastal city in the U.S. state of Texas. It is the county seat, seat of government of Jefferson County, Texas, Jefferson County, within the Beaumont–Port Arthur, Texas, Port Arthur Beaumont–Port Arthur metropolitan area, metropo ...

;El Salvador *

San Salvador San Salvador (; ) is the capital and the largest city of El Salvador and its eponymous department. It is the country's political, cultural, educational and financial center. The Metropolitan Area of San Salvador, which comprises the capital i ...

;Nicaragua *

Managua ) , settlement_type = Capital city , motto = , image_map = , mapsize = , map_caption = , pushpin_map = Nicara ...

;Philippines *

Bacolod Bacolod, officially the City of Bacolod (; hil, Dakbanwa/Syudad sang Bacolod; fil, Lungsod ng Bacolod), is a 1st class highly urbanized city in the region of Western Visayas, Philippines. It is the capital of the province of Negros Occidenta ...

References

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External links

Official website
Outsourcing companies

Locations

See also

References

External links