A floorwalker is a senior employee in a large store (usually a
department store
A department store is a retail establishment offering a wide range of consumer goods in different areas of the store, each area ("department") specializing in a product category. In modern major cities, the department store made a dramatic app ...
) who supervises sales staff, in addition to directing and assisting customers and resolving complaints and returns. Until the early 20th century, when formal training came into vogue, the floorwalker would often be responsible for training new sales staff.
Cultural depiction
*
Charles Chaplin
Sir Charles Spencer Chaplin Jr. (16 April 188925 December 1977) was an English comic actor, filmmaker, and composer who rose to fame in the era of silent film. He became a worldwide icon through his screen persona, the Tramp, and is consider ...
had his
Tramp
A tramp is a long-term homeless person who travels from place to place as a vagrant, traditionally walking all year round.
Etymology
Tramp is derived from a Middle English verb meaning to "walk with heavy footsteps" (''cf.'' modern English ''t ...
impersonate one in ''
The Floorwalker
''The Floorwalker'' is a 1916 American silent comedy film, Charlie Chaplin's first Mutual Film Corporation film. The film stars Chaplin, in his traditional Tramp persona, as a customer who creates chaos in a department store and becomes inadve ...
''.
*
"Captain" Stephen Peacock is a regular character with that position in the British television
situation comedy
A sitcom, a portmanteau of situation comedy, or situational comedy, is a genre of comedy centered on a fixed set of characters who mostly carry over from episode to episode. Sitcoms can be contrasted with sketch comedy, where a troupe may use ne ...
, ''
Are You Being Served?
''Are You Being Served?'' is a British sitcom created and written by executive producer David Croft (Croft also directed some episodes) and Jeremy Lloyd, with contributions from Michael Knowles and John Chapman, for the BBC. Set in London, t ...
''.
References
Sales occupations
{{Management-stub