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First Data Corporation was a financial services company headquartered in
Atlanta Atlanta ( ) is the List of capitals in the United States, capital and List of municipalities in Georgia (U.S. state), most populous city in the U.S. state of Georgia (U.S. state), Georgia. It is the county seat, seat of Fulton County, Georg ...
,
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, United States. The company's STAR Network provides nationwide domestic debit acceptance at more than 2 million retail POS, ATM, and at online outlets for nearly a third of all U.S. debit cards. First Data has six million merchants, the largest in the payments industry. The company handles 45% of all US
credit Credit (from Latin verb ''credit'', meaning "one believes") is the trust which allows one party to provide money or resources to another party wherein the second party does not reimburse the first party immediately (thereby generating a debt) ...
and
debit Debits and credits in double-entry bookkeeping are entries made in account ledgers to record changes in value resulting from business transactions. A debit entry in an account represents a transfer of value ''to'' that account, and a cred ...
transactions, including handling prepaid
gift card A gift card, also known as a gift certificate in North America, or gift voucher or gift token in the UK, is a prepaid stored-value card, stored-value money card, usually issued by a retailer or bank, to be used as an alternative to cash for pu ...
processing for many US brands such as
Starbucks Starbucks Corporation is an American multinational List of coffeehouse chains, chain of coffeehouses and Starbucks Reserve, roastery reserves headquartered in Seattle, Washington. It was founded in 1971 by Jerry Baldwin, Zev Siegl, and Gor ...
. It processes around 2,800 transactions per second and $2.2 trillion in card transactions annually, with an 80%
market share Market share is the percentage of the total revenue or sales in a Market (economics), market that a company's business makes up. For example, if there are 50,000 units sold per year in a given industry, a company whose sales were 5,000 of those ...
in gas and groceries in 2014. First Data's SpendTrend Report is frequently used by national news networks such as '' WSJ, USA Today'', ''
ESPN ESPN (an initialism of their original name, which was the Entertainment and Sports Programming Network) is an American international basic cable sports channel owned by the Walt Disney Company (80% and operational control) and Hearst Commu ...
'', ''
The New York Times ''The New York Times'' (''NYT'') is an American daily newspaper based in New York City. ''The New York Times'' covers domestic, national, and international news, and publishes opinion pieces, investigative reports, and reviews. As one of ...
'',
Vox Media Vox Media, Inc. is an American mass media company founded in Washington, D.C. with operational headquarters in Lower Manhattan, New York City. The company was established in November 2011 by CEO Jim Bankoff and Trei Brundrett to encompass ''S ...
, and ''
Bloomberg Bloomberg may refer to: People * Daniel J. Bloomberg (1905–1984), audio engineer * Georgina Bloomberg (born 1983), professional equestrian * Michael Bloomberg (born 1942), American businessman and founder of Bloomberg L.P.; politician a ...
''. On January 16, 2019,
Fiserv Fiserv, Inc. ( ) is an American multinational corporation, multinational financial technology company headquartered in Milwaukee, Wisconsin. Fiserv provides financial technology and services to clients across the financial services sector, incl ...
announced a deal to acquire First Data in an all-stock deal with equity value of $22 billion. Fiserv completed the acquisition of First Data on Monday, July 29, 2019.


History

In 1969, the Mid-America Bankcard Association (MABA) was formed in
Omaha Omaha ( ) is the List of cities in Nebraska, most populous city in the U.S. state of Nebraska. It is located in the Midwestern United States along the Missouri River, about north of the mouth of the Platte River. The nation's List of United S ...
, Nebraska, as a non-profit bankcard processing cooperative. First Data Resources (FDR) was founded in Omaha, Nebraska in June 1971 by Perry "Bill" Esping, along with Mike Liddy and Jack Weekly. It started off by providing processing services to the Mid-America Bankcard Association (MABA). In 1976, First Data became the first processor of Visa and MasterCard bank-issued credit cards. In 1980,
American Express American Express Company or Amex is an American bank holding company and multinational financial services corporation that specializes in payment card industry, payment cards. It is headquartered at 200 Vesey Street, also known as American Expr ...
Information Services Corporation (ISC) bought 80% of First Data. The remaining 20% was purchased in 5% increments each subsequent year until June 1983. First Data Corporation was incorporated on April 7, 1989. In July 1991, First Data purchased Signet Ltd, the operator of the
Access Access may refer to: Companies and organizations * ACCESS (Australia), an Australian youth network * Access (credit card), a former credit card in the United Kingdom * Access Co., a Japanese software company * Access International Advisors, a hed ...
in United Kingdom from its owners NatWest, Midland Bank,
Lloyds Bank Lloyds Bank plc is a major British retail banking, retail and commercial bank with a significant presence across England and Wales. It has traditionally been regarded one of the "Big Four (banking)#England and Wales, Big Four" clearing house ...
and
Royal Bank of Scotland The Royal Bank of Scotland Public Limited Company () is a major retail banking, retail and commercial bank in Scotland. It is one of the retail banking subsidiaries of NatWest Group, together with NatWest and Ulster Bank. The Royal Bank of Sco ...
. First Data Corporation was spun off from
American Express American Express Company or Amex is an American bank holding company and multinational financial services corporation that specializes in payment card industry, payment cards. It is headquartered at 200 Vesey Street, also known as American Expr ...
and went public in 1992. In 1995, the company merged with First Financial Management Corp. (FFMC) and was then organized into three major business units serving card issuers, merchants, and consumers. Western Union became part of First Data as a result of the merger with FFMC.


Expansion

From 2001 through 2005, a period of expansion occurred as First Data acquired companies around the globe and in the US, including, in 2001, the acquisition of PaySys International and their VisionPLUS Payment Software System. VisionPLUS was followed by a $6.6 billion merger with Concord EFS, Inc. in 2004, which added the STAR Network and PIN-based debit acceptance at more than 1.9 million ATM and retail locations. Additional acquisitions and strategic relationships included GovOne, eONEGlobal, Paymap, Inc., and Taxware. Nevertheless, First Data eventually divested, closed down, or absorbed these businesses. On January 26, 2006, First Data announced its intention to spin off Western Union into an independent publicly traded company through a tax-free spin-off of 100% of Western Union to First Data
shareholder A shareholder (in the United States often referred to as stockholder) of corporate stock refers to an individual or legal entity (such as another corporation, a body politic, a trust or partnership) that is registered by the corporation as the ...
s. The spin off occurred as planned on September 29, 2006. On April 2, 2007, it was announced that KKR had entered an agreement to acquire First Data in one of the largest leveraged buy-outs in history, and on October 1, 2007, KKR officially took over the First Data Corporation. Ric Duques retired, and
Michael Capellas Michael David Capellas (born August 19, 1954) is an American executive in the computer and telecommunication industries. Capellas served as chairman and CEO of First Data Corporation, acting CEO of Serena Software, chairman and CEO of Compaq Comp ...
, previously the CEO of MCI Inc., the president of Hewlett-Packard Company, and also the chairman/CEO of the
Compaq Computer Corporation Compaq Computer Corporation was an American information technology, information technology company founded in 1982 that developed, sold, and supported computers and related products and services. Compaq produced some of the first IBM PC compati ...
was appointed CEO. As a privately owned company, First Data's stock was taken off the
New York Stock Exchange The New York Stock Exchange (NYSE, nicknamed "The Big Board") is an American stock exchange in the Financial District, Manhattan, Financial District of Lower Manhattan in New York City. It is the List of stock exchanges, largest stock excha ...
on September 24, 2007. However, the company's LBO was financed with $24 billion in debt, and it remains heavily leveraged. In June 2014, First Data raised a historic $3.5 billion private placement. $1.2 billion of the placement came from KKR; however, the majority, $2.3 billion, was from hedge funds, mutual funds, and institutions. With this action the company reduced total debt by $3.3 billion, improving net leverage by 1.3 turns and significantly reducing annual cash interest payments. The company continues to maintain investor relations pages on its web site and to publish quarterly financial results. Within two months of the KKR acquisition, the company laid off 1,700 employees across North America, Europe, and Australia, about 6% of its workforce. First Data provided Go-Tag ( contactless and mobile payment technology) stickers to delegates and media representatives at the
2008 Democratic National Convention The 2008 Democratic National Convention was a quadrennial United States presidential nominating convention, presidential nominating convention of the Democratic Party (United States), Democratic Party where it adopted its national platform an ...
in Denver, who used them to buy food and beverages. These stickers possessed NFC chips which were read by First Data scanners, which through its back-end system deducted the purchase sum from the Go-Tag ID's balance. First Data provided the trusted service manager that provisioned accounts to the new mobile Google Wallet system. First Data entered the Ireland market in a joint venture with Allied Irish Banks PLC named AIB Merchant Services on January 18, 2008. First Data also acquired ICICI Bank's merchant services business in 2009 for 4 billion Indian rupees (US$80 million). It also partnered with
Bank of America The Bank of America Corporation (Bank of America) (often abbreviated BofA or BoA) is an American multinational investment banking, investment bank and financial services holding company headquartered at the Bank of America Corporate Center in ...
in 2009 to form Bank of America Merchant Services. First Data and KKR vetted more than 60 startups before, in October 2013, announcing it had acquired POS startup
Clover Clovers, also called trefoils, are plants of the genus ''Trifolium'' (), consisting of about 300 species of flowering plants in the legume family Fabaceae originating in Europe. The genus has a cosmopolitan distribution with the highest diversit ...
, cardless mobile loyalty startup Perka, and Gyft in 2014. In March 2010, Joe Forehand took over as chairman and interim CEO. In September that same year, Jonathan Judge assumed those roles until his early retirement in January 2013, after which Edward Labry covered the interim post.


Under Frank Bisignano

In April 2013, First Data's Board of Directors announced that former
JPMorgan Chase JPMorgan Chase & Co. (stylized as JPMorganChase) is an American multinational financial services, finance corporation headquartered in New York City and incorporated in Delaware. It is List of largest banks in the United States, the largest ba ...
Co- COO Frank Bisignano had been named Chief Executive Officer of the company. In March 2014, Bisignano assumed the role of Chairman. Upon taking office, Bisignano launched an equity ownership plan for all 24,000 of First Data owner-associates. In 2014, Bisignano promoted notable additions to the company's staff, such as Sanjiv Das, Himanshu Patel, Guy Chiarello, Cindy Armine-Klein, Andrew Gelb, Adam Rosman, Carmen Menendez-Puerto, Joseph Plumeri, Christopher Augustin and Michael Manos. In early 2014, First Data's STAR ATM Network adopted the Visa and MasterCard common application IDs for
EMV EMV is a payment method based on a technical standard for smart card, smart payment cards and for payment terminals and automated teller machines which can accept them. EMV stands for "Europay International, Europay, Mastercard, and Visa Inc., ...
-compliant debit transactions. Since joining, Bisignano has tried to ''"transform First Data into a provider of new technology for small- and medium-sized businesses"''. In June 2014, First Data introduced the Insightics solution for small and medium size businesses. Insightics is a cloud-based software that enables small and medium size businesses to monitor key business metrics. First Data created Insightics with Palantir. In August 2014, First Data expanded its presence in Brazil with Bin, the company's acquiring solution developed specifically for the local market. In September 2014, First Data announced it would provide encryption technology for
Apple Pay Apple Pay is a mobile payment service by Apple Inc. that allows users to make payments in person, in iOS apps, and on the web. Supported on iPhone, Apple Watch, iPad, Mac, and Vision Pro, Apple Pay digitizes and can replace a credit or debi ...
. Apple Pay allows payment with a single touch. With its integration into First Data's STAR Network, the company became a token service provider, supporting safe POS transactions in Apple Pay. Such transactions are used in venues such as all
McDonald's McDonald's Corporation, doing business as McDonald's, is an American Multinational corporation, multinational fast food chain store, chain. As of 2024, it is the second largest by number of locations in the world, behind only the Chinese ch ...
restaurants in the US. In October 2014, First Data announced the Enhanced TransArmor Solution for small businesses. First Data's TransArmor Solution protects payment card data throughout the transaction process, incorporating several security and compliance products into one multi-layered solution. In late 2014, First Data announced its collaboration with
Capgemini Capgemini SE is a French Multinational corporation, multinational information technology (IT) services and consulting company, headquartered in Paris, France. History Capgemini was founded by Serge Kampf in 1967 as an enterprise management and d ...
to develop new solutions based on First Data's AccessPLUS and VisionPLUS products, planning to offer new technologies in the second quarter of 2015. The company also announced its partnership with
Verifone Verifone, Inc. is an American multinational corporation headquartered in New York City, New York. Verifone provides technology for electronic payment transactions and value-added services at the point of sale, point-of-sale. Verifone sells merc ...
, wherein merchants using integrated point-of-sale systems that process payments will have a security option when using terminals made by VeriFone Systems Inc. In 2015, Samsung announced its
Samsung Pay Samsung Pay (stylized as SΛMSUNG Pay) is a mobile payment and digital wallet service, operated by the South Korean company Samsung Electronics. It lets users make payments using compatible smartphones and other Samsung-produced devices, accesse ...
mobile system in conjunction with First Data. Samsung Pay uses NFC to make payments at POS systems that accept First Data's technology. In February 2015, First Data reported its first profitable quarter in 29 quarters since its 2007 privatization. In July 2015, First Data acquired Transaction Wireless, a provider of
gift card A gift card, also known as a gift certificate in North America, or gift voucher or gift token in the UK, is a prepaid stored-value card, stored-value money card, usually issued by a retailer or bank, to be used as an alternative to cash for pu ...
solutions. In September that year, First Data Corporation acquired Spree Commerce, an open source e-commerce platform. Details of the transaction were not disclosed. In the biggest U.S. IPO of 2015 according to Bloomberg, First Data planned to seek a minimum of $2.5 billion, even up to $3.2 billion (according to ''Bloomberg'') or $3.7 billion (according to the ''Wall Street Journal''). In October that year, First Data sold 160 million shares for $16 apiece, after offering them for $18 and $20. It raised $2.56 billion. According to ''Bloomberg'': "lowering First Data's debt level will be an important step for the company because it will free up money to invest in the business".


2016 and 2017

First Data and
Alipay Alipay () is a third-party mobile and online payment platform, established in Hangzhou, China in February 2004 by Alibaba Group and its founder Jack Ma. In 2015, Alipay moved its headquarters to Pudong, Shanghai, although its parent company ...
announced a partnership in October 2016 to bring Alipay's mobile payment processing to the United States. Later in 2017, First Data and Alipay announced the implementation of the "point-of-sale" technology, and that Clover would be the first point-of-sale to accept the mobile payment method. In 2017 First Data announced the launch of their Integrated Solutions Group (ISG), with Edward Jackson to lead the new business segment. Later that February, First Data announced its first ISG partner, ShopKeep, a technology company that allows an iPad to be used as a cash register. In March 2017 First Data announced the acquisition of Acculynk, an ecommerce technology company focused on debit payments. In May 2017 First Data announced their Global PFAC product, which provided payment facilitators with access to a single integration interface. On May 29, 2017, First Data announced its plans to acquire CardConnect, a provider of payment processing which processed approximately $26 billion of volume annually, for $750 million. In June 2017, First Data launched Fraud Detect, which uses artificial intelligence and
machine learning Machine learning (ML) is a field of study in artificial intelligence concerned with the development and study of Computational statistics, statistical algorithms that can learn from data and generalise to unseen data, and thus perform Task ( ...
, fraud scoring, cybersecurity intelligence, and information from the "Dark Web" to identify potentially fraudulent transactions. On October 20, 2017, First Data announced plans to acquire BluePay, a technology-enabled payment processor with about $19 billion in annual volume, for $760 Million.


Expansion in India

First Data has the tie up with ICICI Bank, India's largest
private bank Private banks are banks owned by either the individual or a general partner(s) with limited partner(s). Private banks are not incorporated. In any such case, creditors can look to both the "entirety of the bank's assets" as well as the entire ...
in the dealing of merchant services, ICICI Merchant Services is proving the domestic and international Merchant account to Indian registered companies having a bank account with ICICI Bank. ICICI Merchant Services with First Data is offering 3D Secure merchant services along with MOTO Machine to merchant and store to process payment by credit card.


Acquisition by Fiserv

On January 16, 2019, First Data announced it would be acquired by
Fiserv Fiserv, Inc. ( ) is an American multinational corporation, multinational financial technology company headquartered in Milwaukee, Wisconsin. Fiserv provides financial technology and services to clients across the financial services sector, incl ...
in an all stock transaction valued at $22 billion. The deal was scheduled to be finalized in the second half of 2019. Fiserv completed the acquisition of First Data on July 29, 2019.


Headquarters

First Data's original headquarters, where the company remained based until 1992, were in
Omaha Omaha ( ) is the List of cities in Nebraska, most populous city in the U.S. state of Nebraska. It is located in the Midwestern United States along the Missouri River, about north of the mouth of the Platte River. The nation's List of United S ...
, Nebraska. They later moved their headquarters to Greenwood Village, Colorado. In 2009 First Data announced that it was moving its headquarters from Greater Denver to Atlanta. While the official First Data headquarters are located in
Atlanta Atlanta ( ) is the List of capitals in the United States, capital and List of municipalities in Georgia (U.S. state), most populous city in the U.S. state of Georgia (U.S. state), Georgia. It is the county seat, seat of Fulton County, Georg ...
, Georgia, First Data's principal executive offices are in
New York City New York, often called New York City (NYC), is the most populous city in the United States, located at the southern tip of New York State on one of the world's largest natural harbors. The city comprises five boroughs, each coextensive w ...
.


Philanthropy

In October 2014, First Data launched First Data Salutes. First Data Salutes is the company-wide military engagement strategy aimed at helping the veteran-owned business community and service members and their families transitioning to civilian careers. In 2015, First Data made a seven-year, $7 million commitment to the Institute for Veterans and Military Families at
Syracuse University Syracuse University (informally 'Cuse or SU) is a Private university, private research university in Syracuse, New York, United States. It was established in 1870 with roots in the Methodist Episcopal Church but has been nonsectarian since 1920 ...
to fund education, research, training, and other opportunities for transitioning veterans entering the business community. The company was listed on DiversityInc's 25 Noteworthy Companies for 2015. In May 2017 First Data was recognized as the #1 company on the ''
Military Times Sightline Media Group, formerly Gannett Government Media and Army Times Publishing Company, is a United States company that publishes newspapers, magazines, websites, and other publications about the U.S. and other militaries. The company's '' ...
'' annual "Best for Vets: Employers 2017" list.Best for Vets: Employers 2017
''
Military Times Sightline Media Group, formerly Gannett Government Media and Army Times Publishing Company, is a United States company that publishes newspapers, magazines, websites, and other publications about the U.S. and other militaries. The company's '' ...
''


See also

* Payworld


References


External links

* * {{DEFAULTSORT:First Data Banking technology Financial services companies of the United States Financial services companies established in 1971 Companies formerly listed on the New York Stock Exchange Companies based in Atlanta American companies established in 1971 1971 establishments in Nebraska Payment systems Merchant services Online payments Financial technology companies 1992 initial public offerings 2007 mergers and acquisitions 2015 initial public offerings 2019 mergers and acquisitions Kohlberg Kravis Roberts companies