''First, Break All the Rules'', subtitled ''What the World's Greatest Managers Do Differently'' (1999), is a book authored by

Marcus Buckingham Marcus Wilfrid Buckingham (born 11 January 1966) is an English author, motivational speaker and business consultant based in California. Early life and education Buckingham was born in High Wycombe, Buckinghamshire and grew up in the village of ...

and

Curt Coffman Kurt is a male given name of Germanic or Turkish origin. ''Kurt'' or ''Curt'' originated as short forms of the Germanic Conrad, depending on geographical usage, with meanings including counselor or advisor. In Turkish, Kurt means "Wolf" and i ...

, who offer solutions to better employee satisfaction with the help of examples of how the best

managers Management (or managing) is the administration of an organization, whether it is a business, a nonprofit organization, or a government body. It is the art and science of managing resources of the business. Management includes the activities o ...

handle

employees Employment is a relationship between two parties regulating the provision of paid labour services. Usually based on a contract, one party, the employer, which might be a corporation, a not-for-profit organization, a co-operative, or any othe ...

. The book appeared on the ''

New York Times ''The New York Times'' (''the Times'', ''NYT'', or the Gray Lady) is a daily newspaper based in New York City with a worldwide readership reported in 2020 to comprise a declining 840,000 paid print subscribers, and a growing 6 million paid d ...

'' bestseller list for 93 weeks.''

Time Time is the continued sequence of existence and events that occurs in an apparently irreversible succession from the past, through the present, into the future. It is a component quantity of various measurements used to sequence events, to ...

'' magazine listed the book as one of "The 25 Most Influential Business Management Books".

Content outline

Buckingham and Coffman discuss the fallacies of standard

management Management (or managing) is the administration of an organization, whether it is a business, a nonprofit organization, or a government body. It is the art and science of managing resources of the business. Management includes the activities o ...

thinking and how good managers create and sustain

employee satisfaction Job satisfaction, employee satisfaction or work satisfaction is a measure of workers' contentedness with their job, whether they like the job or individual aspects or facets of jobs, such as nature of work or supervision. Job satisfaction can be ...

. The book is a result of observations based on 80,000

interviews An interview is a structured conversation where one participant asks questions, and the other provides answers.Merriam Webster DictionaryInterview Dictionary definition, Retrieved February 16, 2016 In common parlance, the word "interview" r ...

with managers as conducted by the

Gallup Organization Gallup, Inc. is an American analytics and advisory company based in Washington, D.C. Founded by George Gallup in 1935, the company became known for its public opinion polls conducted worldwide. Starting in the 1980s, Gallup transitioned its bu ...

in the last 25 years. The core of the matter lies in how these managers have debunked old

myths Myth is a folklore genre consisting of Narrative, narratives that play a fundamental role in a society, such as foundational tales or Origin myth, origin myths. Since "myth" is widely used to imply that a story is not Objectivity (philosophy), ...

about management and how they created new truths on obtaining and keeping talented people in their

organization An organization or organisation (Commonwealth English; see spelling differences), is an entity—such as a company, an institution, or an association—comprising one or more people and having a particular purpose. The word is derived from ...

. Some key ideas of the book include what the best managers do and don't do: they treat every employee as an individual; they don't try to fix weaknesses, but instead focus on strengths and talent; and they find ways to measure, count, and reward outcomes.

References

External links

More info about the book at Gallup Management site
Business books American non-fiction books 1999 non-fiction books Simon & Schuster books Collaborative non-fiction books {{business-book-stub

Content outline

See also

References

External links