''First, Break All the Rules'', subtitled ''What the World's Greatest Managers Do Differently'' (1999) is a
self-help
Self-help or self-improvement is "a focus on self-guided, in contrast to professionally guided, efforts to cope with life problems" —economically, physically, intellectually, or emotionally—often with a substantial psychological basis.
When ...
book authored by
Marcus Buckingham and Curt Coffman about improving employee satisfaction. The book appeared on the ''
New York Times
''The New York Times'' (''NYT'') is an American daily newspaper based in New York City. ''The New York Times'' covers domestic, national, and international news, and publishes opinion pieces, investigative reports, and reviews. As one of ...
'' bestseller list for 93 weeks.
''
Time
Time is the continuous progression of existence that occurs in an apparently irreversible process, irreversible succession from the past, through the present, and into the future. It is a component quantity of various measurements used to sequ ...
'' magazine listed the book as one of "The 25 Most Influential Business Management Books".
Content outline
Buckingham and Coffman discuss the fallacies of standard
management
Management (or managing) is the administration of organizations, whether businesses, nonprofit organizations, or a Government agency, government bodies through business administration, Nonprofit studies, nonprofit management, or the political s ...
thinking and how good managers create and sustain
employee satisfaction
Job satisfaction, employee satisfaction or work satisfaction is a measure of workers' contentment with their job, whether they like the job or individual aspects or facets of jobs, such as nature of work or supervision. Job satisfaction can be me ...
. The book is a result of observations based on 80,000
interviews
An interview is a structured conversation where one participant asks questions, and the other provides answers.Merriam Webster DictionaryInterview Dictionary definition, Retrieved February 16, 2016 In common parlance, the word "interview" re ...
with managers as conducted by the
Gallup Organization
Gallup, Inc. is an American multinational analytics and advisory company based in Washington, D.C. Founded by George Gallup in 1935, the company became known for its public opinion polls conducted worldwide. Gallup provides analytics and man ...
between 1975 and 2000. The book goes into detail on
debunking
A debunker is a person or organization that exposes or discredits claims believed to be false, exaggerated, or pretentious. "to expose or excoriate (a claim, assertion, sentiment, etc.) as being pretentious, false, or exaggerated: to debunk adv ...
old
myths
Myth is a genre of folklore consisting primarily of narratives that play a fundamental role in a society. For scholars, this is very different from the vernacular usage of the term "myth" that refers to a belief that is not true. Instead, the ...
about management, and gives advice to employers on how to obtain and keep talented people in their
organization
An organization or organisation (English in the Commonwealth of Nations, Commonwealth English; American and British English spelling differences#-ise, -ize (-isation, -ization), see spelling differences) is an legal entity, entity—such as ...
.
Key ideas from the book include:
*treating every employee as an individual.
* not trying to fix weaknesses, but instead focusing on strengths and talent.
* finding ways to measure, count, and reward outcomes
See also
*
Motivation
Motivation is an mental state, internal state that propels individuals to engage in goal-directed behavior. It is often understood as a force that explains why people or animals initiate, continue, or terminate a certain behavior at a particul ...
References
External links
More info about the book at Gallup Management site
1999 non-fiction books
American non-fiction books
Business books
Collaborative non-fiction books
Simon & Schuster books
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