The Federal Mediation and Conciliation Service (FMCS) is a
Canadian
Canadians (french: Canadiens) are people identified with the country of Canada. This connection may be residential, legal, historical or cultural. For most Canadians, many (or all) of these connections exist and are collectively the source of ...
government service
A public service is any service intended to address specific needs pertaining to the aggregate members of a community. Public services are available to people within a government jurisdiction as provided directly through public sector agencies ...
under the
Department of Human Resources and Skills Development Canada.
FMCS is responsible for providing
dispute resolution and dispute prevention assistance to
trade union
A trade union (labor union in American English), often simply referred to as a union, is an organization of workers intent on "maintaining or improving the conditions of their employment", ch. I such as attaining better wages and benefits ...
s and
employer
Employment is a relationship between two parties regulating the provision of paid labour services. Usually based on a contract, one party, the employer, which might be a corporation, a not-for-profit organization, a co-operative, or any othe ...
s under the federal jurisdiction of the
Canada Labour Code. FMCS provides
conciliation
Conciliation is an alternative dispute resolution (ADR) process whereby the parties to a dispute use a conciliator, who meets with the parties both separately and together in an attempt to resolve their differences. They do this by lowering te ...
and
mediation
Mediation is a structured, interactive process where an impartial third party neutral assists disputing parties in resolving conflict through the use of specialized communication and negotiation techniques. All participants in mediation are ...
assistance to parties engaged in
collective bargaining
Collective bargaining is a process of negotiation between employers and a group of employees aimed at agreements to regulate working salaries, working conditions, benefits, and other aspects of workers' compensation and rights for workers. The i ...
and offers an extensive range of preventive mediation and
grievance
A grievance () is a wrong or hardship suffered, real or supposed, which forms legitimate grounds of complaint
In legal terminology, a complaint is any formal legal document that sets out the facts and legal reasons (see: cause of actio ...
mediation services aimed at resolving differences and improving industrial relations during the closed period of a collective agreement.
External links
Federal Mediation and Conciliation Service website
Federal departments and agencies of Canada
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