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The Essjay controversy was an incident in which Ryan Jordan, a
Wikipedia Wikipedia is a multilingual free online encyclopedia written and maintained by a community of volunteers, known as Wikipedians, through open collaboration and using a wiki-based editing system. Wikipedia is the largest and most-read refer ...
editor who went by the username "Essjay", falsely presented himself as a university professor of religion from 2005 to 2007, during which time he was elected to top positions of trust by the community, including administrator and arbitrator. In July 2006, ''
The New Yorker ''The New Yorker'' is an American weekly magazine featuring journalism, commentary, criticism, essays, fiction, satire, cartoons, and poetry. Founded as a weekly in 1925, the magazine is published 47 times annually, with five of these issues ...
'' published an article about "Essjay", and mentioned that he was a university professor of religion. ''The New Yorker'' later acknowledged that they did not know his real name. The controversy came to involve Wikipedia co-founder Jimmy Wales who, after initially defending Jordan, eventually asked for his resignation in March 2007. Jordan was eventually shown to have lied about his credentials, which he occasionally used as an argument to gain an upper hand in some discussions. The incident led to a critique of anonymity on Wikipedia, and a distrust of self-professed, anonymous experts among the Wikipedia community.


Overview

On July 26, 2006, Wikipedia critic Daniel Brandt started a thread on the unaffiliated discussion site Wikipedia Review titled "Who is Essjay?" (later retitled "Who is Essjay?, Probably he's Ryan Jordan" after Jordan's self-disclosure). Essjay had stated on his Wikipedia user page that he taught graduate
theology Theology is the systematic study of the nature of the divine and, more broadly, of religious belief. It is taught as an academic discipline, typically in universities and seminaries. It occupies itself with the unique content of analyzing the ...
at a private university, and had doctorates in theology and
canon law Canon law (from grc, κανών, , a 'straight measuring rod, ruler') is a set of ordinances and regulations made by ecclesiastical authority (church leadership) for the government of a Christian organization or church and its members. It is th ...
. The ensuing discussion brought to light contradictions in Essjay's claims about his academic qualifications and professional experiences. Five days later, ''
The New Yorker ''The New Yorker'' is an American weekly magazine featuring journalism, commentary, criticism, essays, fiction, satire, cartoons, and poetry. Founded as a weekly in 1925, the magazine is published 47 times annually, with five of these issues ...
'' published an interview with Essjay which repeated some of the false claims on his user page.Schiff, Stacy
"Know it all: Can Wikipedia conquer expertise?"
, ''The New Yorker'', July 31, 2006.
In January 2007, Brandt contacted the author of the article in ''The New Yorker'' about the discrepancies in Jordan's biography and the exploitation of his supposed qualifications as leverage in internal disputes over Wikipedia content. The controversy that ensued focused on his falsification of a persona and qualifications, the impact of this deception on perceptions of Wikipedia (and its policies and credibility), and the quality of decisions made in his promotion, support, and employment.Ian King, Cohen, Noam

, ''The New York Times'', March 12, 2007.
Finkelstein, Seth

, ''
The Guardian ''The Guardian'' is a British daily newspaper. It was founded in 1821 as ''The Manchester Guardian'', and changed its name in 1959. Along with its sister papers ''The Observer'' and ''The Guardian Weekly'', ''The Guardian'' is part of the Gu ...
'', March 8, 2007.
Reactions to the disclosure were diverse, encompassing commentary and articles in electronic, print, and broadcast media. The
Wikipedia community The Wikipedia community, collectively known colloquially as Wikipedians, is an informal community that volunteers to create and maintain Wikipedia, an online encyclopedia. Since August 2012, the word "Wikipedian" has been an '' Oxford Diction ...
researched Essjay's article edits to check for errors, and debated proposals to improve the project's handling of personal identification. During this time, Jordan spent less time editing the content of articles and more time addressing vandalism and resolving editorial disputes. Wikipedia co-founder Jimmy Wales initially supported Essjay's use of a
persona A persona (plural personae or personas), depending on the context, is the public image of one's personality, the social role that one adopts, or simply a fictional character. The word derives from Latin, where it originally referred to a theatr ...
, saying, "I regard it as a pseudonym and I don't really have a problem with it."Ratcliffe, Mitch (March 5, 2007)
Wikipedia: Why does Essjay need to "protect himself"?
, Zdnet.com. Retrieved March 7, 2007.
Later, around March 5, 2007, Wales withdrew his support and asked for Essjay's resignation from his positions with Wikipedia and
Wikia Fandom (formerly known as Wikicities before 2007 and later Wikia before 2019) is a wiki hosting service that hosts wikis mainly on entertainment topics (i.e. video games, TV series, movies, entertainers, etc.). Its domain is operated by Fandom, ...
. Wales stated that he withdrew his support when he learned that "Essjay used his false credentials in content disputes" on Wikipedia.


''The New Yorker'' interview

Stacy Schiff, a Pulitzer Prize-winning journalist writing for ''The New Yorker'', interviewed Essjay as a source for an article about Wikipedia ("Know It All"; July 31, 2006) after he was recommended to her by a member of the
Wikimedia Foundation The Wikimedia Foundation, Inc., or Wikimedia for short and abbreviated as WMF, is an American 501(c)(3) nonprofit organization headquartered in San Francisco, California and registered as a charitable foundation under local laws. Best know ...
. According to ''The New Yorker'', Essjay "was willing to describe his work as a Wikipedia administrator but would not identify himself other than by confirming the biographical details that appeared on his user page." During the interview, Jordan told ''The New Yorker'' and had previously stated on his Wikipedia user page that he held
doctoral degrees A doctorate (from Latin ''docere'', "to teach"), doctor's degree (from Latin ''doctor'', "teacher"), or doctoral degree is an academic degree awarded by universities and some other educational institutions, derived from the ancient formalism ''l ...
in theology and
canon law Canon law (from grc, κανών, , a 'straight measuring rod, ruler') is a set of ordinances and regulations made by ecclesiastical authority (church leadership) for the government of a Christian organization or church and its members. It is th ...
and worked as a tenured professor at a private university.A public viewable version of this claim as dated 2006 is visible on the Internet Archive . It was later discovered that he was 24 years old, and had
dropped out Dropping out refers to leaving high school, college, university or another group for practical reasons, necessities, inability, apathy, or disillusionment with the system from which the individual in question leaves. Canada In Canada, most ind ...
of
community college A community college is a type of educational institution. The term can have different meanings in different countries: many community colleges have an "open enrollment" for students who have graduated from high school (also known as senior se ...
with no qualifications. ''The New Yorker'' published a correction in February 2007, which brought the issue to broader public attention. The article said that Essjay spent some 14 hours or more a day on Wikipedia but was careful to keep his online life a secret from his colleagues and friends. It portrayed Essjay as often taking his laptop to class so he could be available to other Wikipedians while giving a quiz. He asserted that he required anonymity to avoid
cyberstalking Cyberstalking is the use of the Internet or other electronic means to stalk or harass an individual, group, or organization. It may include false accusations, defamation, slander and libel. It may also include monitoring, identity theft, thre ...
. Jordan, as Essjay, claimed he sent an email to a college professor using his invented persona's credentials, vouching for Wikipedia's accuracy. In the message he wrote in part, "I am an administrator of the online encyclopedia project Wikipedia. I am also a tenured professor of theology; feel free to have a look at my Wikipedia user page (linked below) to gain an idea of my background and credentials."


Identity revealed

When Essjay was hired by Wikia in January 2007, he changed his Wikia profile and "came clean on who he really was", identifying himself as Ryan Jordan. Other Wikipedia editors questioned Essjay on his Wikipedia talk page about the apparent discrepancy between his new Wikia profile and his previously claimed credentials. Essjay posted a detailed explanation in response to the first inquiry, stating that: He later commented on his Wikipedia user page about having fooled Schiff by "... doing a good job playing the part." Wikipedia critic Daniel Brandt then wrote a letter reporting the identity discrepancy to Stacy Schiff and ''The New Yorker''. In late February 2007, the magazine updated its article with a correction indicating that "Essjay now says that his real name is Ryan Jordan, that he is twenty-four and holds no advanced degrees, and that he has never taught." On February 23, 2007, Jimmy Wales announced the appointment of Essjay to Wikipedia's Arbitration Committee. Wales later asserted that the appointment was "at the request of and unanimous support of" the Arbitration Committee. On March 3, 2007,
Andrew Lih Andrew Lih (; born 1968)Andrew Lih
"
University of Hong Kong The University of Hong Kong (HKU) (Chinese: 香港大學) is a public research university in Hong Kong. Founded in 1887 as the Hong Kong College of Medicine for Chinese, it is the oldest tertiary institution in Hong Kong. HKU was also the f ...
, said on his blog that a portion of Essjay's comments on the incident entered "the dangerous domain of defamation and libel" against Stacy Schiff. Lih stated that on Essjay's Wikipedia talk page, Essjay had written, "Further, she chiffmade several offers to compensate me for my time, and my response was that if she truly felt the need to do so, she should donate to the Foundation instead." Lih noted: Lih wrote that he contacted Schiff for comment about whether she had offered to pay Essjay for his time and quoted her return email. In it, Schiff stated that Essjay's assertion was "complete nonsense". On March 6, 2007, Jordan's hometown newspaper published an article casting doubts about his January 2007 claims on his Wikia userpage that he had worked for the
United States Trustee Program The United States Trustee Program is a component of the United States Department of Justice that is responsible for overseeing the administration of bankruptcy cases and private trustees. The applicable federal law is found at and , et seq. In ...
and had been a
Kentucky Kentucky ( , ), officially the Commonwealth of Kentucky, is a state in the Southeastern region of the United States and one of the states of the Upper South. It borders Illinois, Indiana, and Ohio to the north; West Virginia and Virginia ...
paralegal. On March 12, 2007, ''The New Yorker'' published a formal apology by Wales in its March 19 ''The Mail'' section.


Reaction


Wikipedia community

Speaking personally about Jordan, Wales said, "Mr. Ryan was a friend, and still is a friend. He is a young man, and he has offered me a heartfelt personal apology, which I have accepted. I hope the world will let him go in peace to build an honorable life and reputation." Essjay had responded at the time with a statement on his Wikipedia page, in part reading: Reaction from within the Wikipedia community to the Essjay/Jordan identity discrepancy was sharp, voluminous, and mixed. While most editors denounced at least some of his actions, responses ranged from offering complete support to accusing Jordan of fraud. As the controversy unfolded, the Wikipedia community began a review of Essjay's previous edits and some felt he had relied upon his fictional professorship to influence editorial consideration of edits he made. "People have gone through his edits and found places where he was basically cashing in on his fake credentials to bolster his arguments", said Michael Snow, a Wikipedia administrator and founder of the Wikipedia community newspaper, the ''Signpost''. "Those will get looked at again." For instance, Essjay had recommended sources such as '' Catholicism for Dummies'', a book granted the ''
nihil obstat ''Nihil obstat'' (Latin for "nothing hinders" or "nothing stands in the way") is a declaration of no objection that warrants censoring of a book, e.g., Catholic published books, to an initiative, or an appointment. Publishing The phrase ''ni ...
'' and ''
imprimatur An ''imprimatur'' (sometimes abbreviated as ''impr.'', from Latin, "let it be printed") is a declaration authorizing publication of a book. The term is also applied loosely to any mark of approval or endorsement. The imprimatur rule in the R ...
'' by the
Roman Catholic Church The Catholic Church, also known as the Roman Catholic Church, is the largest Christian church, with 1.3 billion baptized Catholics worldwide . It is among the world's oldest and largest international institutions, and has played a ...
. Essjay defended his use of the book by telling fellow Wikipedia editors in a disagreement over the editing of the article Imprimatur: "This is a text I often require for my students, and I would hang my own Ph.D. on credibility." In another case (a discussion of the liturgical use of the
psalms The Book of Psalms ( or ; he, תְּהִלִּים, , lit. "praises"), also known as the Psalms, or the Psalter, is the first book of the ("Writings"), the third section of the Tanakh, and a book of the Old Testament. The title is derived ...
), he cited personal experience from "the Abbey of Gethsemani, where I was a monk." Jimmy Wales proposed a credential verification system on Wikipedia following the Essjay controversy, but the proposal was rejected. Wales was "reported to be considering vetting all persons who adjudicate on factual disputes." "I don't think this incident exposes any inherent weakness in Wikipedia, but it does expose a weakness that we will be working to address", Wales added. He insisted that Wikipedia editors still would be able to remain anonymous if they wished. "We always prefer to give a positive incentive rather than absolute prohibition, so that people can contribute without a lot of hassle", Wales commented. However, he also warned that "It's always inappropriate to try to win an argument by flashing your credentials, and even more so if those credentials are inaccurate." However, Florence Devouard, chair of the Wikimedia Foundation, was not supportive of his credential proposal, saying, "I think what matters is the quality of the content, which we can improve by enforcing policies such as 'cite your source,' not the quality of credentials showed by an editor." A formal proposal that users claiming to have academic qualifications would need to provide evidence before citing them in content disputes was eventually rejected by the Wikipedia community, WP:CRED like all previous such proposals. As a follow-up to his initial comments to ''The New Yorker'', Wales wrote this apology to the magazine, which appeared in its March 19, 2007 issue: Wales acknowledged that the controversy hurt the site’s credibility, noting "people do need to be aware of how ikipediais created and edited so they can treat it with the appropriate caution." He expressed his regret that Essjay had "made a series of very bad judgments." He also commented that he hoped Wikipedia would improve as a result of the controversy.


Wikipedia commenters

Andrew Orlowski Andrew Orlowski (born 1966) is a British columnist, investigative journalist and former executive editor of the IT news and opinion website ''The Register''. In 2021, Orlowski became a business columnist for ''The Daily Telegraph''. Journalism ...
, a frequent Wikipedia critic and writer for ''
The Register ''The Register'' is a British technology news website co-founded in 1994 by Mike Magee, John Lettice and Ross Alderson. The online newspaper's masthead sublogo is "''Biting the hand that feeds IT''." Their primary focus is information te ...
''—a British technology news and opinion website—criticized Jimmy Wales for hiring Essjay at the venture-capital-funded Wikia and for appointing him to the
Wikipedia Arbitration Committee On Wikimedia Foundation projects, an Arbitration Committee (ArbCom) is a binding dispute resolution panel of editors. Each of Wikimedia's projects are editorially autonomous and independent, and some of them have established their own ArbComs w ...
after Essjay had apparently admitted his previously claimed academic and professional credentials were false. Orlowski added that Essjay's actions betrayed a dangerous community mindset within Wikipedia. Others to comment negatively included
ZDNet ZDNET is a business technology news website owned and operated by Red Ventures. The brand was founded on April 1, 1991, as a general interest technology portal from Ziff Davis and evolved into an enterprise IT-focused online publication. His ...
writer Mitch Ratcliffe, who asked "why lying about one's background qualifies a person to work for a company like Wikia, which proposes to help communities to record accurate information" and asked for additional details "such as when he fired Jordan and the reasons for the firing, as well as when he endorsed Jordan in public statements."
Larry Sanger Lawrence Mark Sanger (; born July 16, 1968) is an American Internet project developer and philosopher who co-founded the online encyclopedia Wikipedia along with Jimmy Wales. Sanger coined the name and wrote much of Wikipedia's original governin ...
, co-founder of Wikipedia who left the project in 2002, called Essjay's response "a defiant non-apology" and elsewhere characterized Essjay's actions as "identity fraud". Other comments: * ''
BusinessWeek ''Bloomberg Businessweek'', previously known as ''BusinessWeek'', is an American weekly business magazine published fifty times a year. Since 2009, the magazine is owned by New York City-based Bloomberg L.P. The magazine debuted in New York City ...
'' commented on proposals for credential verification: "Sadly, not everyone who posts to Wikipedia is concerned with the Ten Commandments. Some are concerned with revenge. Some with self-aggrandizement. Some just have nothing better to do. We live in an age of fake IDs, fake money, fake e-mails, fake URLs, fake IP addresses, and fake votes..." However, the article argued that Wikipedia could not become a "net police" of reliability on the Internet. * Steve Maich, a journalist at ''
Maclean's ''Maclean's'', founded in 1905, is a Canadian news magazine reporting on Canadian issues such as politics, pop culture, and current events. Its founder, publisher John Bayne Maclean, established the magazine to provide a uniquely Canadian persp ...
'', stated that the controversy could damage Wikipedia's future as a media business operation, observing that Wikipedia's model was supposedly built upon trust and credibility. * Cassandra Jardine, a '' Daily Telegraph'' contributor, opined that Essjay was "hooked on 'Wiki crack'—devotees' jargon for the thrill of seeing your efforts debated." She further observed that "Essjay has provided a reminder that any given entry could have been written by someone as ignorant as ourselves. On the other hand, no one has taken issue with his edits, only his assumed persona, so perhaps the real lesson of this democratic medium is that college drop-outs might be as authoritative as professors." *
Andrew Keen Andrew Keen (born c. 1960Saracevic, Alan T. (15 October 2006)Debate 2.0 / Weighing the merits of the new Webocracy.''San Francisco Chronicle'' ("Age: 46")) is a British-American entrepreneur and author. He is particularly known for his view tha ...
(author, '' Cult of the Amateur'') described the controversy as an example of ignoring expert guidance in favor of the "dictatorship of idiots." *
Alex Beam Alex Beam (born Jacob Alexander Beam in 1954)Staff report (July 2000) ''Stanford Magazine'' is an American writer and journalist. He retired as a columnist for ''The Boston Globe'' in 2012, but still contributes to the paper's op-ed page. He h ...
(columnist, ''
The Boston Globe ''The Boston Globe'' is an American daily newspaper founded and based in Boston, Massachusetts. The newspaper has won a total of 27 Pulitzer Prizes, and has a total circulation of close to 300,000 print and digital subscribers. ''The Boston Glob ...
'') criticized the Essjay affair as being part of what he characterizes as the problems of " crowdsourcing" and the "wisdom of crowds" stating also that the crowd accepts authority unquestioningly: "Who would you rather have write your encyclopedia entries?
Bertrand Russell Bertrand Arthur William Russell, 3rd Earl Russell, (18 May 1872 – 2 February 1970) was a British mathematician, philosopher, logician, and public intellectual. He had a considerable influence on mathematics, logic, set theory, linguistics, ...
, T.H. Huxley, and Benedetto Croce, who wrote for the Britannica? Or ... EssJay?"


Academics

Following the media coverage of the Essjay controversy, a number of academics noted the damage to the credibility of Wikipedia. On March2, 2007, a report in ''
The Chronicle of Higher Education ''The Chronicle of Higher Education'' is a newspaper and website that presents news, information, and jobs for college and university faculty and student affairs professionals (staff members and administrators). A subscription is required to re ...
'' commented "the incident is clearly damaging to Wikipedia's credibility—especially with professors who will now note that one of the site's most visible academics has turned out to be a fraud." Ross Brann, a professor of Judeo-Islamic studies at
Cornell University Cornell University is a private statutory land-grant research university based in Ithaca, New York. It is a member of the Ivy League. Founded in 1865 by Ezra Cornell and Andrew Dickson White, Cornell was founded with the intention to tea ...
in
Ithaca Ithaca most commonly refers to: *Homer's Ithaca, an island featured in Homer's ''Odyssey'' *Ithaca (island), an island in Greece, possibly Homer's Ithaca *Ithaca, New York, a city, and home of Cornell University and Ithaca College Ithaca, Ithaka ...
, stated that Wikipedia lacks a process of scholarly review, saying, "They could make up your life if they wanted to." Brann also said that Wikipedia "has no place in the University", and he believed the Essjay incident would do nothing to change the unfavorable opinion that academics generally hold about the online encyclopedia. Media scholar Axel Bruns stated that while what Essjay did was "clearly deceptive and unethical" the controversy "does not undermine the Wikipedia model." Nicola Pratt, a lecturer in international relations at the
University of East Anglia The University of East Anglia (UEA) is a public research university in Norwich, England. Established in 1963 on a campus west of the city centre, the university has four faculties and 26 schools of study. The annual income of the institution f ...
in England, stated, "The ethos of Wikipedia is that anyone can contribute, regardless of status... What's relevant is their knowledge as judged by other readers, not whether they are professors or not—and the fact the student ssjaywas exposed shows it works." In 2009, a lengthy article was published by the
National Council of Teachers of English The National Council of Teachers of English (NCTE) is a United States professional organization dedicated to "improving the teaching and learning of English and the language arts at all levels of education. Since 1911, NCTE has provided a forum ...
discussing the challenges of determining textual origins in college compositions, using a detailed history of the Essjay incident to set the context.


See also

*
Reliability of Wikipedia The reliability of Wikipedia concerns the validity, verifiability, and veracity of Wikipedia and its user-generated editing model, particularly its English-language edition. It is written and edited by volunteer editors who generate online ...
*
List of Wikipedia controversies Since the launch of Wikipedia in 2001, several controversies have occurred. Wikipedia's open-editing model, under which anyone can edit most articles, has led to concerns, such as the quality of writing, the amount of vandalism, and the accuracy ...
* On the Internet, nobody knows you're a dog


References

Notes Sources * *


External links

* * {{Good article History of Wikipedia Impostors Internet hoaxes 2006 scandals 2007 scandals People who fabricated academic degrees Wikipedia controversies