Exlservice Holdings, Inc. is a global analytics and digital solutions company serving industries including insurance, healthcare, banking and financial services, media, retail, and others. The company is headquartered in New York and has more than 54,000 professionals in locations throughout the United States, Europe, Asia, Latin America, Australia and South Africa. EXL was co-founded in 1999 by Vikram Talwar and Rohit Kapoor.

Leadership

After formation in 1999, Vikram Talwar served as chief executive officer (CEO) and

vice-chairman The chair, also chairman, chairwoman, or chairperson, is the presiding officer of an organized group such as a board, committee, or deliberative assembly. The person holding the office, who is typically elected or appointed by members of the gro ...

. Currently, Rohit Kapoor serves as the company's Chairman and CEO. Previously, Kapoor had held the position of vice chairman and

president President most commonly refers to: *President (corporate title) * President (education), a leader of a college or university *President (government title) President may also refer to: Arts and entertainment Film and television *'' Præsident ...

in the company.

Acquisitions

In August 2001, Conseco acquired EXL and operated it as a

wholly owned subsidiary A subsidiary, subsidiary company, or daughter company is a company completely or partially owned or controlled by another company, called the parent company or holding company, which has legal and financial control over the subsidiary company. Unl ...

. In 2002,

Oak Hill Capital Partners Oak Hill Capital Partners is a private equity firm headquartered in New York City, with more than $19 billion of committed capital from entrepreneurs, endowments, foundations, corporations, pension funds and global financial institutions. Ro ...

and FTVentures acquired the company from Conseco. The company's stock started trading on the

NASDAQ The Nasdaq Stock Market (; National Association of Securities Dealers Automated Quotations) is an American stock exchange based in New York City. It is the most active stock trading venue in the U.S. by volume, and ranked second on the list ...

exchange on October 20, 2006, under the symbol EXLS. Shortly before EXL's debut on NASDAQ, it started down the path of growth through acquisitions with the purchase of the peer company Inductis. This acquisition was aimed at diversifying the revenue stream for EXL; prior to acquisition, 90% of EXL's revenues were from business process outsourcing (BPO), while after, BPO accounted for 70% with the balance in research and analytics and advisory services. In 2011, EXL expanded their delivery footprint in Eastern Europe and South East Asia through acquisition of OPI. In 2013, in reaction to the establishment of the

Affordable Care Act The Affordable Care Act (ACA), formally known as the Patient Protection and Affordable Care Act (PPACA) and informally as Obamacare, is a landmark U.S. federal statute enacted by the 111th United States Congress and signed into law by Presid ...

and its mandate that all Americans acquire health insurance, EXL was reported to have planned a major run of acquisitions in the United States

healthcare industry The healthcare industry (also called the medical industry or health economy) is an aggregation and integration of sectors within the economic system that provides goods and services to treat patients with curative, preventive, rehabilitative, ...

. At the time of this report in 2013, EXL drew roughly 10% of its revenues from the healthcare industry. In 2014, EXL expanded into Latin America through a strategic joint venture with CT&S through which EXL's technology experience would be combined with CT&S's local knowledge and brand image. This joint venture also supported the growing customer base of EXL for Spanish-language services. In 2018, EXL acquired SCIOInspire Holdings, expanding its healthcare analytics capabilities. In 2021, EXL acquired Clairvoyant, adding scale in data, AI, and cloud engineering.

Fact sheet

Acquisition history

2021 EXL acquired Clairvoyant, a global data, AI, and cloud services firm, on December 20, 2021. Clairvoyant specializes in data engineering and cloud enablement, further supporting EXL's clients in insurance, healthcare, banking and financial services, and retail. 2018 EXL acquired SCIOInspire Holdings, a healthcare analytics company on July 2, 2018. The company, known as SCIO Health Analytics, specializes in healthcare data and analytics, with a focus on payment integrity and fraud, waste, and abuse.

2015

EXL acquired RPM Direct LLC and RPM Data Solutions, LLC (collectively, "RPM") on 23 March 2015. RPM specializes in analyzing large consumer-data sets to segment populations, predict response rates, forecast customer lifetime value, design and execute targeted, multi-channel marketing campaigns, especially in areas of healthcare and insurance. The purchase was made in $47 million cash plus contingent cash consideration of up to $23 million and about 122,131 shares of restricted stock.

2014

In July, EXL purchased the business process consultancy Blue Slate Solutions, which specialized in "optimizing business processes in the Healthcare industry". In August, EXL acquired a majority stake (51%) in the business process outsourcing unit of Carvajal Technologia y Servicios (CT&S), thereby establishing a joint-venture between the two companies which would directly provide services to clients in Latin America as well as oversee global delivery of EXL's Spanish-language services.

2012

In October, EXL acquired Landacorp, a provider of healthcare technology.

2011

In May, EXL had entered into a definitive agreement to acquire Outsource Partners International for US$90 million, one of the last standing

pure play A pure play company focuses solely on a particular product or activity. Investing in a pure play company can be considered as investing in a particular commodity or product of a company. Pure play firms either specialize in a specific niche, or ha ...

Finance & Accounting Outsourcing (FAO) service providers. Despite the reduction in pure play FAO service providers, at the time there were over 20 companies providing FAO services as part of their portfolio.

2010 and before

In July 2006, EXL acquired Inductis for $20 million. Inductis and EXL both had expertise and services in the same areas, were similarly structured, and were headquartered in the United States with services delivered primarily out of India.

Locations

EXL has offices US, UK (London), Dublin, Ireland, India, Philippines, Czech Republic, Romania, Bulgaria, Colombia, Australia, Ireland and South Africa.

Competition

Around 2006, EXL's primary competitors were Genpact,

IBM International Business Machines Corporation (using the trademark IBM), nicknamed Big Blue, is an American Multinational corporation, multinational technology company headquartered in Armonk, New York, and present in over 175 countries. It is ...

and

Accenture Accenture plc is a global multinational professional services company originating in the United States and headquartered in Dublin, Ireland, that specializes in information technology (IT) services and management consulting. It was founded in 1 ...

. , EXL was one of the three companies offering business process outsourcing services and listed on stock exchanges in the United States, the other two being Genpact and WNS Global Services. WNS started trading in the United States in July 2006, three months before EXL joined the NASDAQ exchange.

References

External links

{{DEFAULTSORT:Exl Technology companies established in 1999 Publicly traded companies based in New York City Analytics companies Companies listed on the Nasdaq 2006 initial public offerings 1999 establishments in New York (state) Companies in the S&P 400