Employment testing is the practice of administering written, oral, or other
tests
Test(s), testing, or TEST may refer to:
* Test (assessment), an educational assessment intended to measure the respondents' knowledge or other abilities
Arts and entertainment
* ''Test'' (2013 film), an American film
* ''Test'' (2014 film), ...
as a means of determining the suitability or desirability of a job applicant. The premise is that if scores on a test correlate with
job performance
Job performance assesses whether a person performs a job well. Job performance, studied academically as part of industrial and organizational psychology, also forms a part of human resources management. Performance is an important criterion for org ...
, then it is economically useful for the employer to select employees based on scores from that test.
Legal context (United States)
The
United States Supreme Court
The Supreme Court of the United States (SCOTUS) is the highest court in the federal judiciary of the United States. It has ultimate appellate jurisdiction over all U.S. federal court cases, and over state court cases that involve a point o ...
has decided several cases clarifying the place of employment testing in the context of discrimination law. In particular, these cases have addressed the discriminatory use of tests when promoting employees by requiring tests beyond the education required for the job. A central finding in
Griggs v. Duke Power Co.
''Griggs v. Duke Power Co.'', 401 U.S. 424 (1971), was a court case argued before the Supreme Court of the United States on December 14, 1970. It concerned employment discrimination and the disparate impact theory, and was decided on March 8, 1 ...
was that the employer must demonstrate (or be prepared to demonstrate) that its selection process is related to the job being filled.
Test types used
Different types of assessments may be used for employment testing, including personality tests, intelligence tests, work samples, and assessment centers. Some correlate better with job performance than with others; employers often use more than one to maximize predictive power.
Performance assessment tests
Performance-based assessment testing is a process to find out if applicants can do the job for which they are applying. It is done through tests, which are directly administered and judged by Hiring Managers who will be supervising the potential hire.
The tests are peer-to-peer and reflect real business tasks that candidates have to perform, should they be selected for the role. The tests are open ended, time bound, business related questions which applicants need to submit their responses for in order to prove their abilities.
Personality tests
Personality test
A personality test is a method of assessing human personality constructs. Most personality assessment instruments (despite being loosely referred to as "personality tests") are in fact introspective (i.e., subjective) self-report questionnaire ( ...
s may potentially be useful in personnel selection. Of the well-known
Big Five personality traits
The Big Five personality traits is a suggested taxonomy, or grouping, for personality traits, developed from the 1980s onward in psychological trait theory.
Starting in the 1990s, the theory identified five factors by labels, for the US English ...
, only conscientiousness correlates substantially with traditional measures of job performance, and that correlation is strong enough to be predictive. However, other factors of personality can correlate substantially with non-traditional aspects of job performance, such as leadership and effectiveness in a team environment. The
Myers-Briggs Type Indicator (MBTI) is also used.
The
Minnesota Multiphasic Personality Inventory
The Minnesota Multiphasic Personality Inventory (MMPI) is a standardized psychometric test of adult personality and psychopathology. Psychologists and other mental health professionals use various versions of the MMPI to help develop treatment ...
(MMPI) is a highly validated psychopathology test that is generally used in a clinical psychology setting and may reveal potential mental health disorders. However, this can be considered by the
Equal Employment Opportunity Commission
The U.S. Equal Employment Opportunity Commission (EEOC) is a federal agency that was established via the Civil Rights Act of 1964 to administer and enforce civil rights laws against workplace discrimination. The EEOC investigates discrimination ...
as the employer having knowledge of a medical condition prior to an offer of employment. This is an illegal basis for a hiring decision in the United States. Employers considering
personality tests
A personality test is a method of assessing human personality constructs. Most personality assessment instruments (despite being loosely referred to as "personality tests") are in fact introspective (i.e., subjective) self-report questionnaire ( ...
should focus on tests designed for job purposes and do not provide any information regarding an applicant's mental health or stability.
Notable situations in which the MMPI may be used are in final selection for police officers, fire fighters, and other security and emergency personnel, especially when the employees are required to carry weapons. An assessment of mental stability and fitness can be reasonably related and necessary in the performance of the job.
Employment integrity testing
The honesty or integrity of individuals can be tested via pre-employment screening from employers. Employers may administer personnel selection tests within the scope of background checks that are used to assess the likelihood that behavior. In ...
is used to determine an applicant's
honesty
Honesty or truthfulness is a facet of moral character that connotes positive and virtuous attributes such as integrity, truthfulness, straightforwardness, including straightforwardness of conduct, along with the absence of lying, cheating, theft, ...
and
integrity
Integrity is the practice of being honest and showing a consistent and uncompromising adherence to strong moral and ethical principles and values.
In ethics, integrity is regarded as the honesty and truthfulness or accuracy of one's actions. Inte ...
.
Cognitive ability tests
Tests of cognitive ability can assess
general intelligence
The ''g'' factor (also known as general intelligence, general mental ability or general intelligence factor) is a construct developed in psychometric investigations of cognitive abilities and human intelligence. It is a variable that summarizes ...
and correlate very highly with overall job performance. Individuals with higher levels of cognitive ability tend to perform better on their jobs. This is especially true for jobs that are particularly intellectually demanding.
Job-knowledge tests
Employers administer job-knowledge tests when applicants must already possess a body of knowledge before being hired. Job-knowledge tests are particularly useful when applicants must have specialized or technical knowledge that can only be acquired through extensive experience or training. Job-knowledge tests are commonly used in fields such as computer programming, law, financial management, and electrical or mechanical maintenance.
Licensing exams and certification programs are also types of job-knowledge tests. Passing such exams indicates competence in the exam's subject area. Tests must be representative of the tested field, otherwise, litigation can be brought against the test-giver.
Situational judgment tests
Situational judgment tests are commonly used as employee-selection and employee-screening tools and have been developed to predict employment success. These tests present realistic hypothetical scenarios in a multiple-choice format. Applicants are asked to state what they would do in a difficult job-related situation.
Situational judgment tests measure the suitability of job applicants by assessing attributes such as problem solving, service orientation, and striving for achievement.
[Whetzel, D. L., & McDaniel, M. A. (2009). Situational judgment tests: An overview of current research. ''Human Resource Management Review'', ''19'', 188-202.]
See also
*
Civil Rights Act of 1964
The Civil Rights Act of 1964 () is a landmark civil rights and United States labor law, labor law in the United States that outlaws discrimination based on Race (human categorization), race, Person of color, color, religion, sex, and nationa ...
*
Industrial and organizational psychology
Industrial and organizational psychology (I-O psychology), an applied discipline within psychology, is the science of human behavior in the workplace. Depending on the country or region of the world, I-O psychology is also known as occupational ...
*
Objective test
Objective tests are measures in which responses maximize Objectivity (science), objectivity, in the sense that response options are structured such that examinees have only a limited set of options (e.g. Likert scale, true or false). Structuring a ...
*
Projective test
In psychology, a projective test is a personality test designed to let a person respond to ambiguous stimuli, presumably revealing hidden emotions and internal conflicts projected by the person into the test. This is sometimes contrasted with a s ...
*
Psychological testing
Psychological testing is the administration of psychological tests. Psychological tests are administered by trained evaluators. A person's responses are evaluated according to carefully prescribed guidelines. Scores are thought to reflect individ ...
*
Situational judgement test
A situational judgement test (SJT), or situational stress test (SStT) or inventory (SSI) is a type of psychological test which presents the test-taker with realistic, hypothetical scenarios and ask them to identify the most appropriate response or ...
*
Watson v. Fort Worth Bank & Trust, 487 U.S. 977 (1988)
*
Wards Cove Packing Co. v. Atonio
''Wards Cove Packing Co. v. Atonio'', 490 U.S. 642 (1989), was a court case concerning employment discrimination, argued before the Supreme Court of the United States, United States Supreme Court on January 18, 1989, and decided on June 5, 1989.
...
, 490 U.S. 642, 657 (1989),
References
{{DEFAULTSORT:Employment Testing
Human resource management
Psychological testing
Labour law
Industrial and organizational psychology