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Diplopedia, billed as the Encyclopedia of the
United States Department of State The United States Department of State (DOS), or State Department, is an United States federal executive departments, executive department of the Federal government of the United States, U.S. federal government responsible for the country's fore ...
, is a
wiki A wiki ( ) is an online hypertext publication collaboratively edited and managed by its own audience, using a web browser. A typical wiki contains multiple pages for the subjects or scope of the project, and could be either open to the pu ...
running on a State internal Intranet, called "OpenNet". It houses a unique collection of information pertaining to
diplomacy Diplomacy comprises spoken or written communication by representatives of states (such as leaders and diplomats) intended to influence events in the international system.Ronald Peter Barston, ''Modern diplomacy'', Pearson Education, 2006, p. 1 ...
,
international relations International relations (IR), sometimes referred to as international studies and international affairs, is the Scientific method, scientific study of interactions between sovereign states. In a broader sense, it concerns all activities betwe ...
, and Department of State tradecraft. The wiki may be used by U.S. foreign affairs agencies domestic and abroad with State intranet access. It is also available to the
United States intelligence community United may refer to: Places * United, Pennsylvania, an unincorporated community * United, West Virginia, an unincorporated community Arts and entertainment Films * United (2003 film), ''United'' (2003 film), a Norwegian film * United (2011 film) ...
and other national-security related organizations using the Intelink-U network as a mirrored, read-only archive. Both sites are rated by the government as sensitive but unclassified. The wiki on either network is not open to the public. Diplopedia is a project of the Office of eDiplomacy (eDip), located in the Bureau of Information Resource Management within the Department of State. Diplopedia uses
MediaWiki MediaWiki is a Free and open-source software, free and open-source wiki software. It is used on Wikipedia and almost all other Wikimedia movement, Wikimedia Website, websites, including Wiktionary, Wikimedia Commons and Wikidata; these sit ...
, the same software used by the
Wikipedia Wikipedia is a multilingual free online encyclopedia written and maintained by a community of volunteers, known as Wikipedians, through open collaboration and using a wiki-based editing system. Wikipedia is the largest and most-read ref ...
free-content encyclopedia project.


Creation and usage

The project was launched in September 2006 after a presentation by State at Wikimania 2006. The program began as part of a larger effort created by former Secretary
Condoleezza Rice Condoleezza Rice ( ; born November 14, 1954) is an American diplomat and political scientist who is the current director of the Hoover Institution at Stanford University. A member of the Republican Party, she previously served as the 66th ...
within the concept of Transformational Diplomacy. Under that plan, personnel utilized Web 2.0 technologies such as wikis,
blog A blog (a truncation of "weblog") is a discussion or informational website published on the World Wide Web consisting of discrete, often informal diary-style text entries (posts). Posts are typically displayed in reverse chronological order ...
s, communities, and virtual work environments to provide diplomacy to areas that have been underrepresented. The program continued under Secretary
Hillary Clinton Hillary Diane Rodham Clinton ( Rodham; born October 26, 1947) is an American politician, diplomat, and former lawyer who served as the 67th United States Secretary of State for President Barack Obama from 2009 to 2013, as a United States senat ...
's vision of diplomatic
Smart Power In international relations, the term smart power refers to the combination of hard power and soft power strategies. It is defined by the Center for Strategic and International Studies as "an approach that underscores the necessity of a strong m ...
, which also relied heavily on
new media New media describes communication technologies that enable or enhance interaction between users as well as interaction between users and content. In the middle of the 1990s, the phrase "new media" became widely used as part of a sales pitch for ...
to include the web, blogs, and wikis, in concert with commercial online media distribution including
Twitter Twitter is an online social media and social networking service owned and operated by American company Twitter, Inc., on which users post and interact with 280-character-long messages known as "tweets". Registered users can post, like, and ...
,
Facebook Facebook is an online social media and social networking service owned by American company Meta Platforms. Founded in 2004 by Mark Zuckerberg with fellow Harvard College students and roommates Eduardo Saverin, Andrew McCollum, Dustin ...
, and
YouTube YouTube is a global online video sharing and social media platform headquartered in San Bruno, California. It was launched on February 14, 2005, by Steve Chen, Chad Hurley, and Jawed Karim. It is owned by Google, and is the second most ...
. At
Wikimania 2008 Wikimania is the Wikimedia movement's annual conference, organized by volunteers and hosted by the Wikimedia Foundation. Topics of presentations and discussions include Wikimedia projects such as Wikipedia, other wikis, open-source software, f ...
, eDiplomacy revealed the state of the wiki as of July 2008. In a presentation entitled "Diplopedia: Wiki Culture in the U.S. Department of State", the overall Diplopedia project hosted more than 4,400 substantive articles, is edited by 1,000 registered users, and has had 650,000 page views. In January 2009, Diplopedia was among 27 online technologies named as "The Best Government Tech of the Bush Years" by ''Wired''. By February 2010, the wiki had grown to 10,000 articles by over 2,000 contributors. As reported at Wikimania 2012, Diplopedia surpassed 5,000 editors and 16,300 articles.


Content

Examples of Diplopedia content include a comprehensive collection of information for desk officers, the
Foreign Service Officer A Foreign Service Officer (FSO) is a commissioned member of the United States Foreign Service. Foreign Service Officers formulate and implement the foreign policy of the United States. FSOs spend most of their careers overseas as members of U ...
s who act as the in-house experts and go-to officials on a particular country. Desk officers rotate out of their positions every two years and often have little lead time to learn the scope of their new job. Diplopedia provides a desk officer manual, advising them on everything from what to make of Department jargon, how to move a paper for decision, or how to navigate a new
Ambassador An ambassador is an official envoy, especially a high-ranking diplomat who represents a state and is usually accredited to another sovereign state or to an international organization as the resident representative of their own government or sov ...
through the complexities of Senate confirmation and assignment to his or her mission. Forty briefing portals help Department employees find and contribute information on specific programs, economic issues, and international politics. Recent additions are part of a working space for foreign policy experts to share and collate information that underpins the Department's efforts to address a major global issue which encompasses economic, political, human rights and population concerns.


Community practices

The wiki provides so much flexibility that several offices throughout the community are using it to maintain and transfer knowledge on daily operations and events. Anyone with access to read it has permission to create and edit articles after registering and acquiring an account with Diplopedia (there are no anonymous edits allowed). Since Diplopedia is intended to be a platform for expressing the various points of view of the Department, Diplopedia does not enforce a pure
neutral point of view Neutral point of view may refer to: * Objectivity (science), the concept of a position formed without incorporating one's own prejudice * Neutrality (philosophy), to maintain neutrality at all times {{Disambig ...
policy. Instead, viewpoints are attributed to the offices and individuals participating, with the hope that a consensus view will emerge. Positions or views in an article that do not fairly represent the consensus of the relevant community of interest are to be clearly marked with the author, office, or agency whose views they represent. Diplopedia has a unique categorization of abbreviations and
acronym An acronym is a word or name formed from the initial components of a longer name or phrase. Acronyms are usually formed from the initial letters of words, as in '' NATO'' (''North Atlantic Treaty Organization''), but sometimes use syllables, a ...
s (pervasive in government). Each is placed in Abbreviation and most point to articles on the topic the abbreviation represents. Information is also grouped by categories familiar to diplomats and lay people alike such as Missions Abroad, Offices, Information Technology, and Security. Diplopedia also contains non-encyclopedic content including notes and items of internal, administrative interest. Diplopedia uses two categorizations for frequent users: mythical creatures from Wikipedia and colored belts as used on Intellipedia.


Intellipedia

Congressional testimony from
Jimmy Wales Jimmy Donal Wales (born August 7, 1966), also known on Wikipedia by the pseudonym Jimbo, is an American-British Internet entrepreneur, webmaster, and former financial trader. He is a co-founder of the online non-profit encyclopedia Wikip ...
, the co-founder of Wikipedia,Wales Senate Testimony regarding "E-Government 2.0: Improving Innovation, Collaboration, and Access"
Page 3,5
notes the difference between vertical and horizontal information sharing and suggests that both could be successful e-government endeavors. Intellipedia is an excellent example of sharing information horizontally across agencies, and Diplopedia has found similar success in sharing information within the Department of State bureaucracy. Statements on both wikis encourage cross posting of relevant information as appropriate.


See also

* A-Space * Bureaupedia – FBI's online encyclopedia * Dipnote * DoDTechipedia *
GCTools GCTools is a suite of enterprise digital collaboration applications maintained by the Canadian Government. It consists of: * 'GCcollab'', the Government of Canada's first public-facing platform to enable collaboration and networking with experts, ...
* milSuite *
State Department Sounding Board US Secretary of State Hillary Clinton asked for the creation of an online forum for State Department employees to submit ideas directly to the Secretary. The Sounding Board was an intranet blog developed and launched in February 2009 by staff from ...
*
United States Foreign Service The United States Foreign Service is the primary personnel system used by the diplomatic service of the United States federal government, under the aegis of the United States Department of State. It consists of over 13,000 professionals carr ...


References

{{Reflist MediaWiki sites of the United States government United States Department of State 2006 establishments in the United States Enterprise wikis Internet properties established in 2006