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Dunzo is an Indian company that delivers groceries and essentials, fruits and vegetables, meat, pet supplies, food, and medicines in major cities. It also has a separate service to pick up and deliver packages within the same city. Dunzo currently provides its delivery services in eight Indian cities including
Bangalore Bangalore (), officially Bengaluru (), is the capital and largest city of the Indian state of Karnataka. It has a population of more than and a metropolitan population of around , making it the third most populous city and fifth most ...
,
Delhi Delhi, officially the National Capital Territory (NCT) of Delhi, is a city and a union territory of India containing New Delhi, the capital of India. Straddling the Yamuna river, primarily its western or right bank, Delhi shares borders w ...
,
Gurgaon Gurgaon (pronunciation: ¡ÊŠÉ½É¡Ã£Ëw, officially named Gurugram (pronunciation: ¡ÊŠÉ¾ÊŠÉ¡É¾aËm, is a city located in the northern Indian state of Haryana. It is situated near the Delhi–Haryana border, about southwest of the nationa ...
,
Pune Pune (; ; also known as Poona, (List of renamed Indian cities and states#Maharashtra, the official name from 1818 until 1978) is one of the most important industrial and educational hubs of India, with an estimated population of 7.4 million ...
,
Chennai Chennai (, ), formerly known as Madras ( the official name until 1996), is the capital city of Tamil Nadu, the southernmost Indian state. The largest city of the state in area and population, Chennai is located on the Coromandel Coast of th ...
,
Jaipur Jaipur (; Hindi Language, Hindi: ''Jayapura''), formerly Jeypore, is the List of state and union territory capitals in India, capital and largest city of the Indian States and union territories of India, state of Rajasthan. , the city had a pop ...
,
Mumbai Mumbai (, ; also known as Bombay — the official name until 1995) is the capital city of the Indian state of Maharashtra and the ''de facto'' financial centre of India. According to the United Nations, as of 2018, Mumbai is the second- ...
and
Hyderabad Hyderabad ( ; , ) is the capital and largest city of the Indian state of Telangana and the ''de jure'' capital of Andhra Pradesh. It occupies on the Deccan Plateau along the banks of the Musi River (India), Musi River, in the northern part ...
. The company also operates a bike taxi service in Gurgaon. Dunzo is headquartered in Bangalore and was founded in 2014 by Kabeer Biswas along with co-founders Ankur Agarwal, Dalvir Suri and Mukund Jha.


History

Dunzo was founded in July, 2014 by Kabeer Biswas, an alumnus of the
University of Mumbai The University of Mumbai is a collegiate university, collegiate, State university (India), state-owned, Public university, public research university in Mumbai. The University of Mumbai is one of the largest universities in the world. , the un ...
. Before Dunzo, Kabeer founded a company called Hoppr, which was acquired by Hike in 2014. Dunzo started out as a small
WhatsApp WhatsApp (also called WhatsApp Messenger) is an internationally available freeware, cross-platform, centralized instant messaging (IM) and voice-over-IP (VoIP) service owned by American company Meta Platforms (formerly Facebook). It allows us ...
group, and transformed into a hyperlocal, app-based service. Dunzo raised its first round of funding of US$650k in March 2016 from Blume Ventures, Aspada Ventures, accompanied by other investors including, Rajan Anandan, MD of Google India and Sandipan Chattopaday. In December 2017, Dunzo received US$12 million in a fresh round from Google, with existing investors, Blume Ventures and Aspada participating in the round. This was Google's first direct investment in a startup in India. On 29 August 2019, Dunzo raised ₹34.56
crore A crore (; abbreviated cr) denotes ten million (10,000,000 or 107 in scientific notation) and is equal to 100 lakh in the Indian numbering system. It is written as 1,00,00,000 with the local 2,2,3 style of digit group separators (one lakh is e ...
funding by issuing debentures as well as Series C1 preference shares to existing investor Alteria Capital. In 2021, following changes to
Google Play Google Play, also known as the Google Play Store and formerly the Android Market, is a digital distribution service operated and developed by Google. It serves as the official app store for certified devices running on the Android (operating sys ...
's terms that banned the sale of tobacco and liquor, Dunzo launched a parallel app called ''Dunzo Mo'' which can be downloaded as an APK file on the website. Tobacco and ''
paan Betel nut chewing, also called betel quid chewing or areca nut chewing, is a practice in which areca nuts (also called "betel nuts") are chewed together with slaked lime and betel leaves for their stimulant and narcotic effects. The practice ...
'' items were also no longer available on Dunzo's main app for Android users although they were available on the iOS version and on the website. In August 2021, Dunzo expanded into quick commerce by launching a new service, Dunzo Daily, to deliver essentials and household items in 19 minutes. In January 2022,
Reliance Retail Reliance Retail is an Indian retail company and a subsidiary of Reliance Industries. Founded in 2006, it is the largest retailer in India in terms of revenue. Its retail outlets offer foods, groceries, apparel, footwear, toys, home improvement ...
led a US$240 million funding round along with Dunzo's existing investors Lightbox, Lightrock, 3L Capital and Alteria Capital. Reliance Retail invested US$200 million for a 25.8% stake in Dunzo.


Partnerships

In May 2020, Dunzo partnered with FMCG major
PepsiCo PepsiCo, Inc. is an American multinational food, snack, and beverage corporation headquartered in Harrison, New York, in the hamlet of Purchase. PepsiCo's business encompasses all aspects of the food and beverage market. It oversees the manuf ...
to deliver its snacks brands such as Lay’s and
Kurkure Kurkure is a brand of spiced crunchy puffcorn snacks made up of rice, lentil and corn, owned by PepsiCo. The snack was originated in India and was launched in 1999 in the country. The snack is currently being manufactured and sold in India, Paki ...
to customers’ doorsteps in
Bengaluru Bangalore (), officially Bengaluru (), is the capital and largest city of the Indian state of Karnataka. It has a population of more than and a metropolitan population of around , making it the third most populous city and fifth most ...
amid the lockdown due to the
Covid-19 pandemic in India The COVID-19 pandemic in India is a part of the worldwide pandemic of coronavirus disease 2019 () caused by severe acute respiratory syndrome coronavirus 2 (). As of , according to Indian government figures, India has the second-highest n ...
in keeping with Pepsico's ‘Direct-to-Customer’ initiative. In the same month, it also partnered with digital payments app
Google Pay Google Pay may refer to: * Google Pay (mobile app), a mobile payments app introduced in 2020 * Google Pay (2018–2022), a digital wallet app introduced in 2018, now Google Wallet * Google Pay (payment method), a digital payments service introduced ...
to provide grocery and medicine delivery, bike pool, pickup-and-drop, among other services.


References

{{Online food ordering Online companies of India Transport companies of India Indian companies established in 2014 Transport companies established in 2014 Internet properties established in 2014 Online food ordering IOS software Android (operating system) software