Door-to-door Selling
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Door-to-door is a
canvassing Canvassing is the systematic initiation of direct contact with individuals, commonly used during political campaigns. Canvassing can be done for many reasons: political campaigning, grassroots fundraising, community awareness, membership driv ...
technique that is generally used for
sales Sales are activities related to selling or the number of goods sold in a given targeted time period. The delivery of a service for a cost is also considered a sale. The seller, or the provider of the goods or services, completes a sale in r ...
,
marketing Marketing is the process of exploring, creating, and delivering value to meet the needs of a target market in terms of goods and services; potentially including selection of a target audience; selection of certain attributes or themes to emph ...
,
advertising Advertising is the practice and techniques employed to bring attention to a product or service. Advertising aims to put a product or service in the spotlight in hopes of drawing it attention from consumers. It is typically used to promote a ...
,
evangelism In Christianity, evangelism (or witnessing) is the act of preaching the gospel with the intention of sharing the message and teachings of Jesus Christ. Christians who specialize in evangelism are often known as evangelists, whether they are i ...
or campaigning, in which the person or persons walk from the door of one house to the door of another, trying to sell or advertise a product or service to the general public or gather information. People who use this sales approach are often known as ''traveling salesmen'', or by the archaic name ''drummer'' (someone who "drums up" business), and the technique is also sometimes called ''
direct sales Direct selling consists of single-level marketing (in which a direct seller makes money by buying products from a parent organization and selling them directly to customers) and multi-level marketing (in which the direct seller may earn money f ...
''. A variant of this involves
cold calling Cold calling is the solicitation of business from potential customers who have had no prior contact with the salesperson conducting the call. It is an attempt to convince potential customers to purchase either the salesperson's product or service ...
first, when another sales representative attempts to gain agreement that a salesperson should visit. Historically, this was a major method of distributing goods outside large towns, with the salesmen, often
self-employed Self-employment is the state of working for oneself rather than an employer. Tax authorities will generally view a person as self-employed if the person chooses to be recognised as such or if the person is generating income for which a tax return n ...
known as pedlars or
peddler A peddler, in British English pedlar, also known as a chapman, packman, cheapjack, hawker, higler, huckster, (coster)monger, colporteur or solicitor, is a door-to-door and/or travelling vendor of goods. In England, the term was mostly used fo ...
s, also hawkers. With the huge growth of retail shops in the 19th century, it became less important, and the development of
mail order Mail order is the buying of goods or services by mail delivery. The buyer places an order for the desired products with the merchant through some remote methods such as: * Sending an order form in the mail * Placing a telephone call * Placing a ...
and finally sales via the
internet The Internet (or internet) is the global system of interconnected computer networks that uses the Internet protocol suite (TCP/IP) to communicate between networks and devices. It is a '' network of networks'' that consists of private, pub ...
gradually reduced its significance in advanced economies except in a few fields, such as repairs and improvements to homes.


Model

Products or services sold door-to-door are generally in one of seven industries: cable, telecommunications, solar, energy, security, landscaping and construction. There are also many
multi-level marketing Multi-level marketing (MLM), also called network marketing or pyramid selling, is a controversial marketing strategy for the sale of products or services in which the revenue of the MLM company is derived from a non-salaried workforce selling th ...
products sold door-to-door. The industries accounting for the largest share of direct-sales revenue include construction and telecommunications. The largest subset of these would be the home improvement products/services where items sold could be new or repaired roofs, siding, new replacement windows, and decorative stone. the
business model A business model describes how an organization creates, delivers, and captures value,''Business Model Generation'', Alexander Osterwalder, Yves Pigneur, Alan Smith, and 470 practitioners from 45 countries, self-published, 2010 in economic, social, ...
of many companies that participate in this type of
direct marketing Direct marketing is a form of communicating an offer, where organizations communicate directly to a pre-selected customer and supply a method for a direct response. Among practitioners, it is also known as ''direct response marketing''. B ...
has changed with the growth of the
Information Age The Information Age (also known as the Computer Age, Digital Age, Silicon Age, or New Media Age) is a historical period that began in the mid-20th century. It is characterized by a rapid shift from traditional industries, as established during ...
. Products sold door-to-door are now more likely to be more subtle in nature: such as sheets of
coupon In marketing, a coupon is a ticket or document that can be redeemed for a financial discount or rebate when purchasing a product. Customarily, coupons are issued by manufacturers of consumer packaged goods or by retailers, to be used in r ...
s to events or local businesses, season tickets to local professional sports teams (both of these are known in the industry as "Cert r certificateSales", or subscriptions to home television services or
broadband internet In telecommunications, broadband is wide bandwidth data transmission which transports multiple signals at a wide range of frequencies and Internet traffic types, that enables messages to be sent simultaneously, used in fast internet connections. ...
services.
Telecommunications Telecommunication is the transmission of information by various types of technologies over wire, radio, optical, or other electromagnetic systems. It has its origin in the desire of humans for communication over a distance greater than that fe ...
companies like
Verizon Communications Verizon Communications Inc., commonly known as Verizon, is an American multinational telecommunications conglomerate and a corporate component of the Dow Jones Industrial Average. The company is headquartered at 1095 Avenue of the Americas i ...
( Fios),
Comcast Comcast Corporation (formerly known as American Cable Systems and Comcast Holdings),Before the AT&T merger in 2001, the parent company was Comcast Holdings Corporation. Comcast Holdings Corporation now refers to a subsidiary of Comcast Corpora ...
(cable
television Television, sometimes shortened to TV, is a telecommunication medium for transmitting moving images and sound. The term can refer to a television set, or the medium of television transmission. Television is a mass medium for advertisin ...
and
internet The Internet (or internet) is the global system of interconnected computer networks that uses the Internet protocol suite (TCP/IP) to communicate between networks and devices. It is a '' network of networks'' that consists of private, pub ...
) and
AT&T AT&T Inc. is an American multinational telecommunications holding company headquartered at Whitacre Tower in Downtown Dallas, Texas. It is the world's largest telecommunications company by revenue and the third largest provider of mobile tel ...
(
U-verse TV U-verse TV is a DirecTV brand of IPTV service. Launched on June 26, 2006, U-verse included broadband Internet (now AT&T Internet or AT&T Fiber), VoIP, IP telephone (now AT&T Phone), and IPTV (U-verse TV) services in 48 states.
) all contract with various marketing companies for nationwide sales fulfillment at the residential level. While the practice of the salesman carrying a bag of goods on his shoulder to sell to the public declined with advances made in technology and internet selling, there has been a resurgence of door-to-door selling in recent years, especially in the energy and solar industries, such as
SolarCity SolarCity Corporation was a publicly traded company headquartered in Fremont, California that sold and installed solar energy generation systems as well as other related products and services to residential, commercial, and industrial customers ...
and
Vivint Solar Vivint Solar was an American provider of photovoltaic solar energy generation systems, primarily for residential customers. The company was established in 2011 as an offshoot of home automation and security company Vivint and was headquartered in ...
).


Banning and regulation

In the
United States The United States of America (U.S.A. or USA), commonly known as the United States (U.S. or US) or America, is a country primarily located in North America. It consists of 50 states, a federal district, five major unincorporated territorie ...
, some communities attempted to criminalize this form of selling by passing what is known as a
Green River Ordinance A Green River Ordinance is a common United States city ordinance prohibiting door-to-door solicitation. Under such an ordinance, it is illegal for any business to sell their items door-to-door without express prior permission from the household. ...
which bans all door-to-door sales. In 1933, the
United States Court of Appeals for the Tenth Circuit The United States Court of Appeals for the Tenth Circuit (in case citations, 10th Cir.) is a federal court with appellate jurisdiction over the district courts in the following districts: * District of Colorado * District of Kansas * Dist ...
upheld such a law valid but in 1976 the Supreme Court extended the
First Amendment First or 1st is the ordinal form of the number one (#1). First or 1st may also refer to: *World record, specifically the first instance of a particular achievement Arts and media Music * 1$T, American rapper, singer-songwriter, DJ, and rec ...
to commercial speech and in 1980 set forth a four-pronged test regarding the regulation of door-to-door selling: # The pitch itself must not regard things that are in themselves illegal and must be truthful to be protected by the First Amendment. # Assertive governmental interest is substantial. # The regulation directly advances point 2. # If the regulation is necessary to serve that interest (i.e. demonstrating “no solicitation” signs and already existing trespass laws are not sufficient). If a regulation meets these criteria, it is most likely legal.


Revival

In 2011, door-to-door sales was named one of the top 10 dead or dying career paths with an 18 percent decline in positions expected by 2018. Instead, between 2012-2013 door-to-door sales positions started growing 34% year-over-year. In 2017 the market is believed to be worth $36 billion, an increase of $7.7 billion since 2009 (or $4 billion if adjusted for inflation). As of 2017, the research shows that 20.5 million people in the
United States The United States of America (U.S.A. or USA), commonly known as the United States (U.S. or US) or America, is a country primarily located in North America. It consists of 50 states, a federal district, five major unincorporated territorie ...
have signed agreements with direct selling companies making them eligible to purchase discounted products and resell them that at a profit, and to sponsor others individuals who also can sell the products. New technologies have also changed door-to-door sales' efficacy and appeal for organizations. Expansive databases of American households pull together demographic information, consumer data, and past-canvassing profiles to allow precise targeting of potential buyers. Corporations no longer knock on all the doors in an area, instead they focus on people most likely to buy their products or services.


Law enforcement and detective work

Police detectives many times will go door-to-door at residences that exist nearby a crime scene, to see if the victim or suspect may have known (or may have been known by) any of the residents in the general vicinity, or to gather information from potential witnesses.


Religious work

The
Bible The Bible (from Koine Greek , , 'the books') is a collection of religious texts or scriptures that are held to be sacred in Christianity, Judaism, Samaritanism, and many other religions. The Bible is an anthologya compilation of texts of a ...
records that
Jesus Jesus, likely from he, יֵשׁוּעַ, translit=Yēšūaʿ, label=Hebrew/Aramaic ( AD 30 or 33), also referred to as Jesus Christ or Jesus of Nazareth (among other names and titles), was a first-century Jewish preacher and religious ...
sent out his disciples to evangelize by visiting peoples homes in pairs of two believers (cf. ). Accordingly, in
Christianity Christianity is an Abrahamic monotheistic religion based on the life and teachings of Jesus of Nazareth. It is the world's largest and most widespread religion with roughly 2.38 billion followers representing one-third of the global pop ...
,
Methodist Methodism, also called the Methodist movement, is a group of historically related denominations of Protestant Christianity whose origins, doctrine and practice derive from the life and teachings of John Wesley. George Whitefield and John's b ...
churches aligned with the
holiness movement The Holiness movement is a Christian movement that emerged chiefly within 19th-century Methodism, and to a lesser extent other traditions such as Quakerism, Anabaptism, and Restorationism. The movement is historically distinguished by its emph ...
engage in door-to-door
evangelism In Christianity, evangelism (or witnessing) is the act of preaching the gospel with the intention of sharing the message and teachings of Jesus Christ. Christians who specialize in evangelism are often known as evangelists, whether they are i ...
; in this tradition, it is frequently referred to as "calling".
Baptist Baptists form a major branch of Protestantism distinguished by baptizing professing Christian believers only (believer's baptism), and doing so by complete immersion. Baptist churches also generally subscribe to the doctrines of soul compete ...
congregations are known for door-to-door evangelism as well. In both the Holiness Methodist and Baptist Christian traditions, those visiting people's homes commonly distribute
gospel tracts A tract is a literary work and, in current usage, usually religious in nature. The notion of what constitutes a tract has changed over time. By the early part of the 21st century, a tract referred to a brief pamphlet used for religious and poli ...
to residents.
Restorationist Restorationism (or Restitutionism or Christian primitivism) is the belief that Christianity has been or should be restored along the lines of what is known about the apostolic early church, which restorationists see as the search for a purer a ...
groups, such as
Jehovah's Witnesses Jehovah's Witnesses is a millenarian restorationist Christian denomination with nontrinitarian beliefs distinct from mainstream Christianity. The group reports a worldwide membership of approximately 8.7 million adherents involved in ...
,
Seventh-Day Adventists The Seventh-day Adventist Church is an Adventism, Adventist Protestantism, Protestant Christian denomination which is distinguished by its observance of Saturday, the Names of the days of the week#Numbered days of the week, seventh day of the ...
and
the Church of Jesus Christ of Latter-day Saints The Church of Jesus Christ of Latter-day Saints, informally known as the LDS Church or Mormon Church, is a Nontrinitarianism, nontrinitarian Christianity, Christian church that considers itself to be the Restorationism, restoration of the ...
, are known for door-to-door evangelizing and
proselytizing Proselytism () is the policy of attempting to convert people's religious or political beliefs. Proselytism is illegal in some countries. Some draw distinctions between ''evangelism'' or '' Da‘wah'' and proselytism regarding proselytism as invol ...
.


See also

*
Canvassing Canvassing is the systematic initiation of direct contact with individuals, commonly used during political campaigns. Canvassing can be done for many reasons: political campaigning, grassroots fundraising, community awareness, membership driv ...
*
Solicitation Solicitation is the act of offering, or attempting to purchase, goods and/or services. Legal status may be specific to the time or place where it occurs. The crime of "solicitation to commit a crime" occurs when a person encourages, "solicits, r ...


References

{{Authority control Personal selling Non-store retailing