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"Don't be evil" is a phrase that was used in
Google Google LLC () is an American multinational technology company focusing on search engine technology, online advertising, cloud computing, computer software, quantum computing, e-commerce, artificial intelligence, and consumer electronics. ...
's corporate
code of conduct A code of conduct is a set of rules outlining the norms, rules, and responsibilities or proper practices of an individual party or an organization. Companies' codes of conduct A company code of conduct is a set of rules which is commonly writt ...
, which it also formerly preceded as a
motto A motto (derived from the Latin , 'mutter', by way of Italian , 'word' or 'sentence') is a sentence or phrase expressing a belief or purpose, or the general motivation or intention of an individual, family, social group, or organisation. Mot ...
. Following Google's corporate restructuring under the conglomerate
Alphabet Inc. Alphabet Inc. is an American multinational technology conglomerate holding company headquartered in Mountain View, California. It was created through a restructuring of Google on October 2, 2015, and became the parent company of Google and sev ...
in October 2015, Alphabet took "Do the right thing" as its motto, also forming the opening of its corporate code of conduct. The original motto was retained in Google's code of conduct, now a subsidiary of Alphabet. In April 2018, the motto was removed from the code of conduct's preface and retained in its last sentence.


History

The motto was first suggested either by Google employee
Paul Buchheit Paul T. Buchheit is an American computer engineer and entrepreneur who created Gmail. He developed the original prototype of Google AdSense as part of his work on Gmail. He also suggested Google's former company motto ''Don't be evil'' in a 2000 ...
at a meeting about corporate values that took place in early 2000 (quoting from:
Jessica Livingston Jessica Livingston, born 1971, is an American author and a founding partner of the seed stage venture firm Y Combinator. She also organized Startup School. Previously, she was the VP of marketing at Adams Harkness Financial Group. She has a B. ...
, ''
Founders at Work ''Founders at Work: Stories of Startups' Early Days'' (2007) is a book written by Jessica Livingston composed of interviews she did with the founders of famous technology companies concerning what happened in their early years. Interviews # Max L ...
'', )
or in 2001 or, according to another account, by Google engineer Amit Patel in 1999. Buchheit, the creator of
Gmail Gmail is a free email service provided by Google. As of 2019, it had 1.5 billion active users worldwide. A user typically accesses Gmail in a web browser or the official mobile app. Google also supports the use of email clients via the POP an ...
, said he "wanted something that, once you put it in there, would be hard to take out", adding that the slogan was "also a bit of a jab at a lot of the other companies, especially our competitors, who at the time, in our opinion, were kind of exploiting the users to some extent". While the official corporate philosophy of Google does not contain the words "Don't be evil", they were included in the prospectus (on
Form S-1 Form S-1 is an SEC filing used by companies planning on going public to register their securities with the U.S. Securities and Exchange Commission (SEC) as the "registration statement by the Securities Act of 1933". The S-1 contains the basic ...
) of Google's 2004
IPO An initial public offering (IPO) or stock launch is a public offering in which shares of a company are sold to institutional investors and usually also to retail (individual) investors. An IPO is typically underwritten by one or more investment ...
(a letter from Google's founders, later called the "'Don't Be Evil' manifesto"): "Don't be evil. We believe strongly that in the long term, we will be better served—as shareholders and in all other ways—by a company that does good things for the world even if we forgo some short term gains." The motto is sometimes incorrectly stated as ''Do no evil''. By early 2018, the motto was still cited in the preface to Google's Code of Conduct:
"Don't be evil." Googlers generally apply those words to how we serve our users. But "Don't be evil" is much more than that... The Google Code of Conduct is one of the ways we put "Don't be evil" into practice...
Between 21 April and 4 May 2018, Google removed the motto from the preface, leaving a mention in the final line: "And remember… don't be evil, and if you see something that you think isn't right – speak up!"


Interpretations

In their 2004 founders' letter prior to their
initial public offering An initial public offering (IPO) or stock launch is a public offering in which shares of a company are sold to institutional investors and usually also to retail (individual) investors. An IPO is typically underwritten by one or more investment ...
,
Larry Page Lawrence Edward Page (born March 26, 1973) is an American business magnate, computer scientist and internet entrepreneur. He is best known for co-founding Google with Sergey Brin. Page was the chief executive officer of Google from 1997 unt ...
and
Sergey Brin Sergey Mikhailovich Brin (russian: link=no, Сергей Михайлович Брин; born August 21, 1973) is an American business magnate, computer scientist, and internet entrepreneur, who co-founded Google with Larry Page. Brin was the ...
argued that their "Don't be evil" culture prohibited
conflicts of interest A conflict of interest (COI) is a situation in which a person or organization is involved in multiple interests, financial or otherwise, and serving one interest could involve working against another. Typically, this relates to situations i ...
, and required objectivity and an absence of
bias Bias is a disproportionate weight ''in favor of'' or ''against'' an idea or thing, usually in a way that is closed-minded, prejudicial, or unfair. Biases can be innate or learned. People may develop biases for or against an individual, a group, ...
: In 2009, Chris Hoofnagle, director of
University of California The University of California (UC) is a public land-grant research university system in the U.S. state of California. The system is composed of the campuses at Berkeley, Davis, Irvine, Los Angeles, Merced, Riverside, San Diego, San Francisco, ...
,
Berkeley Law The University of California, Berkeley, School of Law (commonly known as Berkeley Law or UC Berkeley School of Law) is the law school of the University of California, Berkeley, a public research university in Berkeley, California. It is one of 1 ...
's
information privacy Information privacy is the relationship between the collection and dissemination of data, technology, the public expectation of privacy, contextual information norms, and the legal and political issues surrounding them. It is also known as data pr ...
programs, stated that Google's original intention expressed by the "don't be evil" motto was linked to the company's separation of search results from advertising. However, he observed that clearly separating search results from sponsored links is required by law, thus, Google's practice had since become mainstream and was no longer remarkable or good. Hoofnagle argued that Google should abandon the motto because: In a 2013
NPR National Public Radio (NPR, stylized in all lowercase) is an American privately and state funded nonprofit media organization headquartered in Washington, D.C., with its NPR West headquarters in Culver City, California. It differs from other ...
interview,
Eric Schmidt Eric Emerson Schmidt (born April 27, 1955) is an American businessman and software engineer known for being the CEO of Google from 2001 to 2011, executive chairman of Google from 2011 to 2015, executive chairman of Alphabet Inc. from 2015 to 20 ...
revealed that when Larry Page and Sergey Brin recommended the motto as a guiding principle for Google, he "thought this was the stupidest rule ever", but then changed his opinion after a meeting where an engineer successfully referred to the motto when expressing concerns about a planned advertising product, which was eventually cancelled. Journalists have raised questions about the actual definition of what Google considered "evil". On the user-facing 'What We Believe' page, Google appeared to replace the original motto altogether (a carefully reworded version stood as of 10 April 2015, "''You can'' make money without doing evil", which varied significantly from the absolute imperative of ''DON'T be'' evil).


Use in criticism of Google

Critics of Google frequently spin the motto in a negative way, such as
InfoWorld ''InfoWorld'' (abbreviated IW) is an information technology media business. Founded in 1978, it began as a monthly magazine. In 2007, it transitioned to a web-only publication. Its parent company today is International Data Group, and its siste ...
's 2014 article "Google? Evil? You have no idea". Google's 2012 announcement to "begin tracking users universally across all its services" (via "Google Plus" accounts) resulted in public backlash on the motto, like "Google's Broken Promise: The End of 'Don't Be Evil'" on
Gizmodo ''Gizmodo'' ( ) is a design, technology, science and science fiction website. It was originally launched as part of the Gawker Media network run by Nick Denton, and runs on the Kinja platform. ''Gizmodo'' also includes the subsite ''io9'', whic ...
. In the same year, major
social networks A social network is a social structure made up of a set of social actors (such as individuals or organizations), sets of dyadic ties, and other social interactions between actors. The social network perspective provides a set of methods for an ...
even co-developed a ''Don't be evil'' browser
bookmarklet A bookmarklet is a bookmark stored in a web browser that contains JavaScript commands that add new features to the browser. They are stored as the URL of a bookmark in a web browser or as a hyperlink on a web page. Bookmarklets are usually smal ...
(specifically to expose alleged SERP manipulation promoting Google-owned content over that of others). On 16 May 2013, Margaret Hodge MP, the chair of the
United Kingdom The United Kingdom of Great Britain and Northern Ireland, commonly known as the United Kingdom (UK) or Britain, is a country in Europe, off the north-western coast of the continental mainland. It comprises England, Scotland, Wales and North ...
Public Accounts Committee, accused Google of being "calculated and unethical" over its use of highly contrived and artificial distinctions to avoid paying billions of pounds in
corporation tax A corporate tax, also called corporation tax or company tax, is a direct tax imposed on the income or capital of corporations or analogous legal entities. Many countries impose such taxes at the national level, and a similar tax may be imposed a ...
owed by its UK operations. The company was accused by the committee, which represents the interests of all UK taxpayers, of being "evil" for not paying its "fair amount of tax". She told
Matt Brittin Matthew John Brittin (born 1 September 1968) is a British businessman, President of EMEA Business & Operations for Google. Since 2007, he is lead spokesperson for Google on its announcements in Europe about digital skills, as well as on issues s ...
, head of Google UK, "I think that you do evil". In 2015, the UK Government introduced a new law intended to penalise Google and other large multinational corporations' artificial tax avoidance. In 2015,
the Commercial Appeal ''The Commercial Appeal'' (also known as the ''Memphis Commercial Appeal'') is a daily newspaper of Memphis, Tennessee, and its surrounding metropolitan area. It is owned by the Gannett Company; its former owner, the E. W. Scripps Company, also ...
reported that "critics say Google's recent moves belie search giant's motto".


Lawsuit

On 29 November 2021, former
Google Google LLC () is an American multinational technology company focusing on search engine technology, online advertising, cloud computing, computer software, quantum computing, e-commerce, artificial intelligence, and consumer electronics. ...
employees filed a lawsuit claiming that Google broke their own moral code by firing them as retaliation for their part in drawing attention to and organizing employees against “controversial projects” which were “doing evil”. The employees felt that they were acting in alignment with the Code of Conduct; "since Google's contract tells employees that they can be fired for failing to abide by the motto, 'don't be evil'”, the motto “amounts to a contractual obligation that the tech giant has violated.”


See also

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Censorship by Google Google and its subsidiary companies, such as YouTube, have removed or omitted information from its services in order to comply with company policies, legal demands, and government censorship laws. Numerous governments have asked Google to censor ...
*
Criticism of Google Criticism of Google includes concern for tax avoidance, misuse and manipulation of search results, its use of others' intellectual property, concerns that its compilation of data may violate people's privacy and collaboration with the US milita ...
*
Ethical code Ethical codes are adopted by organizations to assist members in understanding the difference between right and wrong and in applying that understanding to their decisions. An ethical code generally implies documents at three levels: codes of bus ...
*
Evil corporation An evil corporation is a trope in popular culture that portrays a corporation as ignoring social responsibility, morality, ethics, and sometimes laws in order to make profit for its shareholders. In rare cases, the corporation may be well intentio ...
*
Friendly artificial intelligence Friendly artificial intelligence (also friendly AI or FAI) refers to hypothetical artificial general intelligence (AGI) that would have a positive (benign) effect on humanity or at least align with human interests or contribute to foster the impro ...
*
Googlization ''Googlization'' is a neologism that describes the expansion of Google's search technologies and aesthetics into more markets, web applications, and contexts, including traditional institutions such as the library (see Google Books Library Proje ...
*
List of mottos This list contains the mottos of organizations, institutions, municipalities and authorities. Organizations National mottos * List of national mottos Cultural, philanthropic and scientific * Natura Artis Magistra, Amsterdam Zoo: la, Natura Ar ...
*
Surveillance capitalism Surveillance capitalism is a concept in political economics which denotes the widespread collection and commodification of personal data by corporations. This phenomenon is distinct from government surveillance, though the two can reinforce each o ...


References


External links

* *
Google Code of Conduct
Alphabet Investor Relations {{DEFAULTSORT:Don't Be Evil 2000 neologisms Business ethics Google Mottos Slogans Good and evil sv:Google#Affärskultur