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Direct distance dialing (DDD) is a
telecommunication Telecommunication is the transmission of information by various types of technologies over wire, radio, optical, or other electromagnetic systems. It has its origin in the desire of humans for communication over a distance greater than that fe ...
service feature in North America by which a caller may, without
operator assistance Operator assistance refers to a telephone call in which the calling party requires an operator to provide some form of assistance in completing the call. This may include telephone calls made from pay phones, calls placed station-to-station, per ...
, call any other
user Ancient Egyptian roles * User (ancient Egyptian official), an ancient Egyptian nomarch (governor) of the Eighth Dynasty * Useramen, an ancient Egyptian vizier also called "User" Other uses * User (computing), a person (or software) using an ...
outside the local calling area. Direct dialing by subscribers typically requires extra digits to be dialed as prefixes to the directory telephone number of the destination. International Direct Distance Dialing (IDDD) extends the system beyond the geographic boundaries of the
North American Numbering Plan The North American Numbering Plan (NANP) is a telephone numbering plan for twenty-five regions in twenty countries, primarily in North America and the Caribbean. This group is historically known as World Zone 1 and has the international callin ...
(NANP).


History

The first direct-dialed long-distance telephone calls were possible in the
New Jersey New Jersey is a state in the Mid-Atlantic and Northeastern regions of the United States. It is bordered on the north and east by the state of New York; on the east, southeast, and south by the Atlantic Ocean; on the west by the Delaware ...
communities of Englewood and
Teaneck Teaneck () is a township in Bergen County, in the U.S. state of New Jersey. It is a bedroom community in the New York metropolitan area. As of the 2010 U.S. census, the township's population was 39,776, reflecting an increase of 516 (+1.3%) fr ...
. Customers of the ENglewood 3, ENglewood 4 and TEaneck 7 exchanges, who could already dial telephone numbers in the New York City area, could place calls to eleven major cities across the United States by dialing the three-digit
area code A telephone numbering plan is a type of numbering scheme used in telecommunication to assign telephone numbers to subscriber telephones or other telephony endpoints. Telephone numbers are the addresses of participants in a telephone network, rea ...
and the seven-digit directory number. Local telephone numbers still consisted of the first two letters of the
central office name A telephone exchange name or central office name was a distinguishing and memorable name assigned to a central office. It identified the switching system to which a telephone was connected, and facilitated the connection of telephone calls betwee ...
and five digits. On November 10, 1951, Englewood Mayor
M. Leslie Denning ( ; ; pl. ; ; 1512, from Middle French , literally "my lord") is an honorific title that was used to refer to or address the eldest living brother of the king in the French royal court. It has now become the customary French title of resp ...
made the first customer-dialed
long-distance call In telecommunications, a long-distance call (U.S.) or trunk call (also known as a toll call in the U.K. ) is a telephone call made to a location outside a defined local calling area. Long-distance calls are typically charged a higher billing rate ...
, to Mayor Frank Osborne of
Alameda, California Alameda ( ; ; Spanish for "Avenue (landscape), tree-lined path") is a city in Alameda County, California, located in the East Bay (San Francisco Bay Area), East Bay region of the Bay Area. The city is primarily located on Alameda (island), Alam ...
. The destinations, and their area codes, equipped with a long-distance toll-switch at that time were: *
617 __NOTOC__ Year 617 ( DCXVII) was a common year starting on Saturday (link will display the full calendar) of the Julian calendar. The denomination 617 for this year has been used since the early medieval period, when the Anno Domini calendar e ...
:
Boston Boston (), officially the City of Boston, is the state capital and most populous city of the Commonwealth of Massachusetts, as well as the cultural and financial center of the New England region of the United States. It is the 24th- mo ...
, Massachusetts * 312:
Chicago (''City in a Garden''); I Will , image_map = , map_caption = Interactive Map of Chicago , coordinates = , coordinates_footnotes = , subdivision_type = Country , subdivision_name ...
, Illinois *
216 __NOTOC__ Year 216 (Roman numerals, CCXVI) was a leap year starting on Monday (link will display the full calendar) of the Julian calendar. At the time, it was known as the Year of the Consulship of Sabinus and Anullinus (or, less frequently, ...
:
Cleveland Cleveland ( ), officially the City of Cleveland, is a city in the U.S. state of Ohio and the county seat of Cuyahoga County. Located in the northeastern part of the state, it is situated along the southern shore of Lake Erie, across the U.S. ...
, Ohio * 313:
Detroit Detroit ( , ; , ) is the largest city in the U.S. state of Michigan. It is also the largest U.S. city on the United States–Canada border, and the seat of government of Wayne County. The City of Detroit had a population of 639,111 at th ...
, Michigan * 414:
Milwaukee Milwaukee ( ), officially the City of Milwaukee, is both the most populous and most densely populated city in the U.S. state of Wisconsin and the county seat of Milwaukee County. With a population of 577,222 at the 2020 census, Milwaukee is ...
, Wisconsin * 415:
Oakland Oakland is the largest city and the county seat of Alameda County, California, United States. A major West Coast port, Oakland is the largest city in the East Bay region of the San Francisco Bay Area, the third largest city overall in the Bay A ...
, California *
215 Year 215 ( CCXV) was a common year starting on Sunday (link will display the full calendar) of the Julian calendar. At the time, it was known as the Year of the Consulship of Laetus and Sulla (or, less frequently, year 968 ''Ab urbe condita''). ...
:
Philadelphia Philadelphia, often called Philly, is the largest city in the Commonwealth of Pennsylvania, the sixth-largest city in the U.S., the second-largest city in both the Northeast megalopolis and Mid-Atlantic regions after New York City. Sinc ...
, Pennsylvania * 412:
Pittsburgh Pittsburgh ( ) is a city in the Commonwealth (U.S. state), Commonwealth of Pennsylvania, United States, and the county seat of Allegheny County, Pennsylvania, Allegheny County. It is the most populous city in both Allegheny County and Wester ...
, Pennsylvania * 401:
Providence, Rhode Island Providence is the capital and most populous city of the U.S. state of Rhode Island. One of the oldest cities in New England, it was founded in 1636 by Roger Williams, a Reformed Baptist theologian and religious exile from the Massachusetts Bay ...
*
916 __NOTOC__ Year 916 ( CMXVI) was a leap year starting on Monday (link will display the full calendar) of the Julian calendar. Events By place Europe * Sicilian Berbers in Agrigento revolt and depose the independent Emir Ahmed ibn Kh ...
:
Sacramento ) , image_map = Sacramento County California Incorporated and Unincorporated areas Sacramento Highlighted.svg , mapsize = 250x200px , map_caption = Location within Sacramento ...
, California * 318:
San Francisco San Francisco (; Spanish language, Spanish for "Francis of Assisi, Saint Francis"), officially the City and County of San Francisco, is the commercial, financial, and cultural center of Northern California. The city proper is the List of Ca ...
, California Other areas could not yet be included in DDD as they did not have the necessary toll switching equipment, or because they still did not use a seven-digit local numbering plan.
Montreal Montreal ( ; officially Montréal, ) is the List of the largest municipalities in Canada by population, second-most populous city in Canada and List of towns in Quebec, most populous city in the Provinces and territories of Canada, Canadian ...
,
Quebec Quebec ( ; )According to the Canadian government, ''Québec'' (with the acute accent) is the official name in Canadian French and ''Quebec'' (without the accent) is the province's official name in Canadian English is one of the thirtee ...
, and
Toronto Toronto ( ; or ) is the capital city of the Canadian province of Ontario. With a recorded population of 2,794,356 in 2021, it is the most populous city in Canada and the fourth most populous city in North America. The city is the ancho ...
,
Ontario Ontario ( ; ) is one of the thirteen provinces and territories of Canada.Ontario is located in the geographic eastern half of Canada, but it has historically and politically been considered to be part of Central Canada. Located in Central Ca ...
, in Canada, for example, had a mix of six- and seven-digit telephone numbers from 1951 to 1957, and did not have DDD until 1958.
Whitehorse Whitehorse () is the capital of Yukon, and the largest city in Northern Canada. It was incorporated in 1950 and is located at kilometre 1426 (Historic Mile 918) on the Alaska Highway in southern Yukon. Whitehorse's downtown and Riverdale areas ...
,
Yukon Yukon (; ; formerly called Yukon Territory and also referred to as the Yukon) is the smallest and westernmost of Canada's three territories. It also is the second-least populated province or territory in Canada, with a population of 43,964 as ...
, had seven-digit numbers starting in 1965, but the necessary switching equipment was not in place until 1972. San Francisco required the special area code 318 due to temporary routing requirements. San Francisco and Oakland each had their own separate toll-switches, so calls had to be routed accordingly depending on the final destination. As the telephone equipment used at the time could only handle three-digit translation, the temporary use of area code 318 was required to distinguish between the two areas. Area code 318 was temporarily used to specify San Francisco and areas north of the
Golden Gate The Golden Gate is a strait on the west coast of North America that connects San Francisco Bay to the Pacific Ocean. It is defined by the headlands of the San Francisco Peninsula and the Marin Peninsula, and, since 1937, has been spanned by th ...
, while calls with destinations in
Oakland Oakland is the largest city and the county seat of Alameda County, California, United States. A major West Coast port, Oakland is the largest city in the East Bay region of the San Francisco Bay Area, the third largest city overall in the Bay A ...
and the
East Bay The East Bay is the eastern region of the San Francisco Bay Area and includes cities along the eastern shores of the San Francisco Bay and San Pablo Bay. The region has grown to include inland communities in Alameda and Contra Costa countie ...
continued to use area code 415. When the electromechanical card-translator box became available sometime during 1952–53, six-digit translation became possible and the use of area code 318 was no longer required. Area code 318 was reclaimed for future use (now used as an area code for northern
Louisiana Louisiana , group=pronunciation (French: ''La Louisiane'') is a state in the Deep South and South Central regions of the United States. It is the 20th-smallest by area and the 25th most populous of the 50 U.S. states. Louisiana is borde ...
), and the entire
San Francisco Bay Area The San Francisco Bay Area, often referred to as simply the Bay Area, is a populous region surrounding the San Francisco, San Pablo, and Suisun Bay estuaries in Northern California. The Bay Area is defined by the Association of Bay Area Go ...
returned to using area code 415.


Hardware

The No. 4 Crossbar switching system had been introduced in the early 1940s to switch
four-wire circuit In telecommunication, a four-wire circuit is a two-way circuit using two paths so arranged that the respective signals are transmitted in one direction only by one path and in the other direction by the other path. The four-wire circuit gets its n ...
s and replace the incoming operator. With semiautomatic operation analogous to the early days of the
panel switch The Panel Machine Switching System is a type of automatic telephone exchange for urban service that was used in the Bell System in the United States for seven decades. The first semi-mechanical types of this design were installed in 1915 in Newark, ...
, the operator in the originating city used a multifrequency keypad to dial an access code to connect to the correct city and to send the seven-digit number to incoming equipment at the terminating city. This design was further refined to serve DDD. The card sorter of the 4A/CTS (Number 4A Crossbar / Card Translator System) allowed six-digit translation of the central office code number dialed by the customer. This determined the proper trunk circuits to use, where separate circuit groups were used for different cities in the same area code, as in the case of Oakland and San Francisco. The new device used metal cards similar in principle to computer
punched cards A punched card (also punch card or punched-card) is a piece of stiff paper that holds digital data represented by the presence or absence of holes in predefined positions. Punched cards were once common in data processing applications or to d ...
, and they were rapidly scanned as they fell past a light beam. CTS machines were called 4A (Advanced) if the translator was included in the original installation, and 4M (Modified) if it was added later. A 1970s version of 4XB, the 4A/ETS, used a computer to translate. For international dialing,
Traffic Service Position System The Traffic Service Position System (TSPS) was developed by Bell Labs in Columbus, Ohio to replace traditional cord switchboards. The first TSPS was deployed in 1969 and used the Stored Program Control-1A CPU, "Piggyback" twistor memory (a propr ...
(TSPS) provided the extra computer power. The reach of DDD was limited due to the inefficiency and expense of switching equipment, and the limited ability to process records of completed calls. An early obstacle was that the majority of switching systems did not provide
Automatic Number Identification Automatic number identification (ANI) is a feature of a telecommunications network for automatically determining the origination telephone number on toll calls for billing purposes. Automatic number identification was originally created by the Am ...
(ANI).
Common control In telecommunications, common control is a principle of switching telephone calls in an automatic telephone exchange that employs shared control equipment which is attached to the circuit of a call only for the duration of establishing or otherwis ...
switches, such as the
1XB switch The Number One Crossbar Switching System (1XB), was the primary technology for urban telephone exchanges served by the Bell System in the mid-20th century. Its switch fabric used the electromechanical crossbar switch to implement the topology of the ...
, were fairly quickly retrofitted to provide ANI, and most
5XB switch The Number Five Crossbar Switching System (5XB switch) is a telephone switch for telephone exchanges designed by Bell Labs and manufactured by Western Electric starting in 1947. It was used in the Bell System principally as a Class 5 telephone swit ...
es were initially installed with ANI services.
Panel switch The Panel Machine Switching System is a type of automatic telephone exchange for urban service that was used in the Bell System in the United States for seven decades. The first semi-mechanical types of this design were installed in 1915 in Newark, ...
were eventually retrofitted, as were some step-by-step systems that were not scheduled for immediate replacement. Even if a switch had ANI, it could not identify callers on party lines. This was only partly overcome by tip-party identification for two-party lines. As the cost of subscriber line carrier declined, party lines were gradually phased out. As this and other improved technologies became available, as well as Automatic Message Accounting (AMA) computers to process the long-distance records into customer bills, the reach of DDD was slow in the 1950s, but quickened in the early 1960s. Electronic switching systems allowed electronic processing of the dialed digits, referring to electronic memories to determine call routing, and this has reached the state of the art, with digital
telephone exchange A telephone exchange, telephone switch, or central office is a telecommunications system used in the public switched telephone network (PSTN) or in large enterprises. It interconnects telephone subscriber lines or virtual circuits of digital syst ...
s which are basically specialized computers that route voice traffic from one "peripheral" to another as digital data. Call routing can now be done based on the area code, central office code and even the first two digits of the line number, although routing based on digits past the central office code is usually limited to cases of
competitive local exchange carrier A competitive local exchange carrier (CLEC), in the United States and Canada, is a telecommunications provider company (sometimes called a " carrier") competing with other, already established carriers, generally the incumbent local exchange carrie ...
s,
number pooling Number pooling is a method of reallocating telephony numbering space in the North American Numbering Plan, primarily in growth areas in the United States. Instead of allocating blocks of ten thousand numbers to each carrier in each community, a bl ...
and number portability.


IDDD

In the 1960s, with the domestic conversion still underway, plans were laid to extend Direct Distance Dialing beyond North America (including a number of the Caribbean Islands). Some subscribers could already directly dial transatlantic telephone calls to certain destinations as early as in 1957 over the recently completed Atlantic cable to England. A new systematic extension of Direct Distance Dialing was developed and was introduced as International Direct Distance Dialing (IDDD) in March 1970.AT&T, ''Notes on Distance Dialing'' (1975) With so much new equipment already working that could not handle more than the requisite ten-digit telephone numbers of DDD, the new system was based on designs by which most toll offices did not have to store and forward the whole international telephone number. Gateway offices were set up in New York, London and Paris, connected to the ordinary automatic toll network. The New York gateway was at
32 Avenue of the Americas 32 Avenue of the Americas (also known as the AT&T Long Lines Building, AT&T Building, or 32 Sixth Avenue) is a 27-story, telecommunications building in the Tribeca neighborhood of Manhattan in New York City. Completed in 1932, it was one of s ...
. The new LT1
5XB switch The Number Five Crossbar Switching System (5XB switch) is a telephone switch for telephone exchanges designed by Bell Labs and manufactured by Western Electric starting in 1947. It was used in the Bell System principally as a Class 5 telephone swit ...
on the tenth floor of 435 West 50th Street received new originating registers and outgoing senders able to handle fifteen-digit telephone numbers, with appropriate modifications to completing markers and other equipment. Other 5XB in the next few years were installed with IDDD as original equipment, and in the 1970s ESS offices also provided the service. The key to the new system was two-stage
multi-frequency In telephony, multi-frequency signaling (MF) is a type of signaling that was introduced by the Bell System after World War II. It uses a combination of audible tones for address (telephone number) transport and supervision signaling on trunk lines b ...
pulsing. The outgoing sender sent its Class 4 toll center an
off-hook In telephony, on-hook and off-hook are two states of a communication circuit. On subscriber telephones the states are produced by placing the handset onto or off the hookswitch. Placing the circuit into the off-hook state is also called ''seizing th ...
signal as usual, received a wink as usual as a "proceed to send" signal, and outpulsed only a special three-digit (later six-digit) access code. The toll center picked a trunk through the long-distance network to the gateway office, which sent a second wink to the originating office, which then sent the whole dialed number. Thus the toll switching system needed no modification except at the gateway. The international trunks used Signaling System No. 5, a "North Atlantic" version of the North American multi-frequency signaling system, with minor modifications including slightly higher digit rate. European MF systems of the time used
compelled signaling The term compelled signalling refers to a class of telecommunications signalling protocols where receipt of each discrete signal needs to be explicitly acknowledged before the next signal is able to be sent.Traffic Service Position System The Traffic Service Position System (TSPS) was developed by Bell Labs in Columbus, Ohio to replace traditional cord switchboards. The first TSPS was deployed in 1969 and used the Stored Program Control-1A CPU, "Piggyback" twistor memory (a propr ...
(TSPS). With these new computers in place, digit storage in the toll system was no longer a problem. End offices were less extensively modified, and sent all their digits in a single stream. TSPS handled the gateway codes and other complexities of toll connections to the gateway office.


Equivalent service in the United Kingdom

In the United Kingdom and other parts of the
Commonwealth of Nations The Commonwealth of Nations, simply referred to as the Commonwealth, is a political association of 56 member states, the vast majority of which are former territories of the British Empire. The chief institutions of the organisation are the Co ...
, an equivalent service to direct distance dialing is
subscriber trunk dialing Subscriber trunk dialling (STD), also known as subscriber toll dialing, is a telephone numbering plan feature and telecommunications technology for the dialling of trunk calls by telephone subscribers without the assistance from switchboard ope ...
(STD), and ISD for international subscriber trunk dialing. Queen
Elizabeth II Elizabeth II (Elizabeth Alexandra Mary; 21 April 1926 – 8 September 2022) was Queen of the United Kingdom and other Commonwealth realms from 6 February 1952 until her death in 2022. She was queen regnant of 32 sovereign states during ...
inaugurated STD on 5 December 1958, when she dialed a call from Bristol to Edinburgh and spoke to the Lord Provost.


See also

*
1958 in the United Kingdom Events from the year 1958 in the United Kingdom. Incumbents * Monarch – Elizabeth II * Prime Minister – Harold Macmillan (Conservative) *Parliament – 41st Events * 6 January – Chancellor of the Exchequer Peter Thorneycroft together wi ...


References

* *


External links


4XB switch
{{DEFAULTSORT:Direct Distance Dialing Telecommunication services Telecommunications-related introductions in 1951 it:Teleselezione