The Dilbert principle is a satirical concept of
management
Management (or managing) is the administration of an organization, whether it is a business, a nonprofit organization, or a government body. It is the art and science of managing resources of the business.
Management includes the activities o ...
developed by
Scott Adams
Scott Raymond Adams (born June 8, 1957) is an American author and cartoonist. He is the creator of the syndicated ''Dilbert'' comic strip, and the author of several nonfiction works of satire, commentary, and business. ''Dilbert'' gained nation ...
, creator of the comic strip ''
Dilbert
''Dilbert'' is an American comic strip written and illustrated by Scott Adams, first published on April 16, 1989. It is known for its satirical office humor about a white-collar, micromanaged office with engineer Dilbert as the title characte ...
'', which states that companies tend to
promote incompetent
Incompetence is the inability to perform; lack of competence; ineptitude.
Aspects of incompetence include:
*Administrative incompetence, dysfunctional administrative behaviors that hinder attainment of organization goals
*Incompetence (law), a p ...
employees to management to minimize their ability to harm productivity. The Dilbert principle is inspired by the
Peter principle
The Peter principle is a concept in management developed by Laurence J. Peter, which observes that people in a hierarchy tend to rise to "a level of respective incompetence": employees are promoted based on their success in previous jobs until ...
, which is that employees are promoted based on success until they attain their "level of incompetence" and are no longer successful. By the Dilbert principle, employees who were never competent are promoted to management to limit the damage they can do. Adams first explained the principle in a 1995 ''
Wall Street Journal
''The Wall Street Journal'' is an American business-focused, international daily newspaper based in New York City, with international editions also available in Chinese and Japanese. The ''Journal'', along with its Asian editions, is published ...
'' article, and elaborated upon it in his humorous 1996 book ''The Dilbert Principle''.
Definition
In the ''Dilbert'' comic strip of February 5, 1995,
Dogbert
This is a list of characters that have appeared in Scott Adams' ''Dilbert'' comic strip.
Primary characters
Dilbert
The main character in the strip, Dilbert is a stereotypical technically-minded single male. Prior to October 2014, he was us ...
says that "leadership is nature's way of removing morons from the productive flow". Adams himself explained,
I wrote ''The Dilbert Principle'' around the concept that in many cases the least competent, least smart people are promoted, simply because they’re the ones you don't want doing actual work. You want them ordering the doughnuts and yelling at people for not doing their assignments—you know, the easy work. Your heart surgeons and your computer programmers—your smart people—aren't in management. That principle was literally happening everywhere.
Adams explained the principle in a 1995 ''
Wall Street Journal
''The Wall Street Journal'' is an American business-focused, international daily newspaper based in New York City, with international editions also available in Chinese and Japanese. The ''Journal'', along with its Asian editions, is published ...
'' article. Adams then elaborated his study of the Dilbert principle in his 1996 book ''The Dilbert Principle'', which is required or recommended reading at some management and
business programs.
In the book, Adams writes that, in terms of effectiveness, use of the Dilbert principle is akin to a band of gorillas choosing an
alpha
Alpha (uppercase , lowercase ; grc, ἄλφα, ''álpha'', or ell, άλφα, álfa) is the first letter of the Greek alphabet. In the system of Greek numerals, it has a value of one. Alpha is derived from the Phoenician letter aleph , whic ...
-squirrel to manage them by an incredibly convoluted process. The book has sold more than a million copies and was on the ''New York Times'' bestseller list for 43 weeks.
Comparative principles
The Dilbert principle can be compared to the
Peter principle
The Peter principle is a concept in management developed by Laurence J. Peter, which observes that people in a hierarchy tend to rise to "a level of respective incompetence": employees are promoted based on their success in previous jobs until ...
. As opposed to the Dilbert principle, the Peter principle assumes that people are promoted because they are competent, and that the tasks higher in the hierarchy require skills or talents they do not possess. It concludes that due to this, a competent employee will eventually be promoted to, and then likely remain at, a job at which he or she is incompetent. In his book, ''The Peter Principle'',
Laurence J. Peter
Laurence Johnston Peter (September 16, 1919 – January 12, 1990) was a Canadian educator and " hierarchiologist" who is best known to the general public for the formulation of the Peter principle.
Biography
Peter was born in Vancouver, British ...
explains "percussive sublimation", the act of "kicking a person upstairs" (i.e., promoting him to management) to reduce his interference with productive employees.
The Dilbert principle, by contrast, assumes that hierarchy just serves as a means for removing the incompetent to "higher" positions where they will be unable to cause damage to the workflow, assuming that the upper echelons of an organization have little relevance to its actual production, and that the majority of real, productive work in a company is done by people who rank lower. Unlike the Peter principle, the promoted individuals were not particularly good at any job they previously had, so awarding them a supervisory position is a way to remove them from the workforce without actually dismissing them, rather than a reward for meritorious service. An earlier formulation of this effect was known as
Putt's Law (1981), credited to the pseudonymous author Archibald Putt ("Technology is dominated by two types of people, those who understand what they do not manage and those who manage what they do not understand.").
See also
*
References
Further reading
* ''The Dilbert Principle'' by Scott Adams, HarperBusiness (1996) .
{{Dilbert
1996 books
Organizational theory
Incompetence
Business books
Dilbert books