PT Digital Aplikasi Solusi, traded as Digiserve (formerly known as PT Teltranet Aplikasi Solusi or Telkomtelstra), is a

telecommunication Telecommunication is the transmission of information by various types of technologies over wire, radio, optical, or other electromagnetic systems. It has its origin in the desire of humans for communication over a distance greater than that fe ...

s company based in

Jakarta Jakarta (; , bew, Jakarte), officially the Special Capital Region of Jakarta ( id, Daerah Khusus Ibukota Jakarta) is the capital and largest city of Indonesia. Lying on the northwest coast of Java, the world's most populous island, Jakarta ...

Indonesia Indonesia, officially the Republic of Indonesia, is a country in Southeast Asia and Oceania between the Indian and Pacific oceans. It consists of over 17,000 islands, including Sumatra, Java, Sulawesi, and parts of Borneo and New Guine ...

. It was formed as a joint venture between

Telkom Indonesia PT Telkom Indonesia (Persero) Tbk, also simply known as Telkom, is an Indonesian multinational telecommunications conglomerate. Telkom is listed on the Indonesia Stock Exchange and has a secondary listing on the New York Stock Exchange. The ...

, the nation's largest

fixed-line A landline (land line, land-line, main line, home phone, fixed-line, and wireline) is a telephone connection that uses metal wires or optical fiber telephone line for transmission, as distinguished from a mobile cellular network, which uses ...

operator, and Australian telecommunications company,

Telstra Telstra Group Limited is an Australian telecommunications company that builds and operates telecommunications networks and markets voice, mobile, internet access, pay television and other products and services. It is a member of the S&P/ASX 20 ...

. Digiserve offers managed network services, WAN optimisation, managed

cloud services Cloud computing is the on-demand availability of computer system resources, especially data storage (cloud storage) and computing power, without direct active management by the user. Large clouds often have functions distributed computing, ...

software as a service Software as a service (SaaS ) is a software licensing and delivery model in which software is licensed on a subscription basis and is centrally hosted. SaaS is also known as "on-demand software" and Web-based/Web-hosted software. SaaS is con ...

, infrastructure as a service, platform as a service, unified communication and collaboration services, managed security services, and

professional services Professional services are occupations in the service sector requiring special training in the arts or sciences. Some professional services, such as architects, accountants, engineers, doctors, and lawyers require the practitioner to hold professi ...

. The

joint venture A joint venture (JV) is a business entity created by two or more parties, generally characterized by shared ownership, shared returns and risks, and shared governance. Companies typically pursue joint ventures for one of four reasons: to acces ...

was formed in October 2014, and has over 100 employees.

History

The birth of Digiserve (then known as telkomtelstra) came from an initial meeting and MOU between two companies,

and Telstra, an Australian company. The joint venture agreement was finalized between the two companies’ parents on 29 August 2014. The idea was to select and jointly share specialised resources of the two companies in order to create a new joint venture to be the exclusive provider of network application services (NAS) to business clients in Indonesia,

South-East Asia Southeast Asia, also spelled South East Asia and South-East Asia, and also known as Southeastern Asia, South-eastern Asia or SEA, is the geographical south-eastern region of Asia, consisting of the regions that are situated south of mainland ...

’s largest economy. PT Teltranet Aplikasi Solusi (telkomtelstra) was established by notarial deed No. 36 in Jakarta. The deed of establishment was approved by the

Minister of Justice A justice ministry, ministry of justice, or department of justice is a ministry or other government agency in charge of the administration of justice. The ministry or department is often headed by a minister of justice (minister for justice in a v ...

of the Republic of Indonesia in his decision letter No AHU-31520.40.10.2014, dated October 27, 2014. Since its foundation, it has expanded to include a range of different services, and has been awarded “the most innovative partnership award” by the IDC. On 30 September 2021, Telkomtelstra was rebranded as Digiserve after Telkom acquired Telstra's remaining shares.

Services Provided

Digiserve provides network application services across Indonesia, and is, per its agreement, the exclusive provider of these services in the country. As of today, the services they offer include: Managed Network Services – Digiserve provides management services for the communication networks of both multinational and domestic companies. Managed Cloud Services - Digiserve offers on-demand services to companies via the

internet The Internet (or internet) is the global system of interconnected computer networks that uses the Internet protocol suite (TCP/IP) to communicate between networks and devices. It is a '' network of networks'' that consists of private, pub ...

from cloud systems as opposed to on-premises servers. Software as a Service - Also known as software on demand, Digiserve hosts subscription-based software services. Unified Communication and Collaboration - Digiserve helps companies overcome challenges by bringing all communications into one place, and providing communication services for personnel. Managed Security Services - Services that aim to protect a company, and the sensitive information of customers from attacks and leaks. Professional Services - Consultation services including project management and assessment.

Awards

* Innovation in Events, Silver Stevie Winner, 2016

References

External links

* {{Official website, https://www.digiserve.co.id/
telkomtelstra Launch Highlights
Telecommunications companies of Indonesia Telecommunications companies established in 2014 Companies based in Jakarta Indonesian companies established in 2014 Telkom Indonesia