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Dialling (dialing in US English) is the action of initiating a
telephone call A telephone call is a connection over a telephone network A telephone network is a telecommunications network that connects telephones, which allows telephone calls between two or more parties, as well as newer features such as fax and interne ...
by operating the
rotary dial A rotary dial is a component of a telephone or a telephone switchboard that implements a signaling technology in telecommunications known as pulse dialing. It is used when initiating a telephone call to transmit the destination telephone number ...
or the
telephone keypad A telephone keypad is a keypad installed on a push-button telephone or similar telecommunication device for dialing a telephone number. It was standardized when the dual-tone multi-frequency signaling (DTMF) system was developed in the Bell Syste ...
of a
telephone A telephone is a telecommunications device that permits two or more users to conduct a conversation when they are too far apart to be easily heard directly. A telephone converts sound, typically and most efficiently the human voice, into e ...
.


Rotary dial

Prior to Strowgers invention of SXS,
rotary switch A rotary switch is a switch operated by rotation. These are often chosen when more than 2 positions are needed, such as a three-speed fan or a CB radio with multiple frequencies of reception or "channels". A rotary switch consists of a spindle ...
in 1891, telephone connections involved cranking a handle to generate a voltage that operated a bell on the remote operator's board; the operator would then get on the line to the subscriber and speak to them, they would then raise a voltage on the recipient's phone, alerting them of an incoming call. When this was acknowledged, the operator would patch the two subscribers together using a lead terminating in a jack plug.Rochester's Remarkable Past
Chapter 11. By Donovan A. Shilling, Pancoast Publishing, 2011
Under Strowger's system, which was first introduced commercially in
La Porte, Indiana La Porte (French for "The Door") is a city in LaPorte County, Indiana, United States, of which it is the county seat. Its population was estimated to be 21,341 in 2022. It is one of the two principal cities of the Michigan City-La Porte, India ...
, the number was dialled using two telegraph keys. The subscriber tapped eight times on one, then three times on the second to 'dial' the number 83. When this was introduced into Albion, New York, in 1899, the keys had been replaced by a rotary dial.


National adoption

From 1912, the British
General Post Office The General Post Office (GPO) was the state postal system and telecommunications carrier of the United Kingdom until 1969. Before the Acts of Union 1707, it was the postal system of the Kingdom of England, established by Charles II in 1660. ...
, which also operated the British telephone system, installed several automatic telephone exchanges from several vendors in trials at Darlington on 10 October 1914 (
rotary system The rotary machine switching system, or most commonly known as the rotary system, was a type of automatic telephone exchange manufactured and used primarily in Europe from the 1910s. The system was developed and tested by AT&T's American engineerin ...
), Fleetwood (relay exchange from Sweden), Grimsby (Siemens), Hereford (Lorimer) and Leeds (Strowger).Events in Telecommunications History ā€“ 1927
BT Archives
The BPO selected the Strowger switches for small and medium cities and towns. However, the selection of switching systems for
London London is the capital and largest city of England and the United Kingdom, with a population of just under 9 million. It stands on the River Thames in south-east England at the head of a estuary down to the North Sea, and has been a majo ...
and other large cities was not decided until the 1920s, when the
Director telephone system The director telephone system was a development of the Strowger or step-by-step (SXS) switching system used in London and five other large cities in the UK from the 1920s to the 1980s. A large proportion (c. 70% to 80%) of telephone traffic in ...
was adopted. The Director systems used SXS switches for destination routing and number translation facilities similar to the register used in common-control exchanges. Using similar equipment as in the rest of the network was deemed beneficial and the equipment could be manufactured in Britain.


Touch tone dial

Introduced to the public in 1963 by
AT&T AT&T Inc. is an American multinational telecommunications holding company headquartered at Whitacre Tower in Downtown Dallas, Texas. It is the world's largest telecommunications company by revenue and the third largest provider of mobile tel ...
, Touch-Tone dialing greatly shortened the time of initiating a telephone call. It also enabled direct signaling from a telephone across the long-distance network using audio-frequency tones, which was impossible with the rotary dials that generated digital direct current pulses that had to be decoded by the local central office. The touch tone key pad has sixteen keys laid out in a four-by-four matrix. Each key produces a combination of two audible tone frequencies, determined by their position on the pad. Each column and row has a distinct frequency assigned, thus generating a total of sixteen
dual-tone multi-frequency Dual-tone multi-frequency signaling (DTMF) is a telecommunication signaling system using the voice-frequency band over telephone lines between telephone equipment and other communications devices and switching centers. DTMF was first developed ...
(DTMF) signals. Early keypads only used the keys with the digits 1 through 9 and 0. The extra keys were intended for computer data entry, business functions, and military applications. By 1967, the keys with the asterisk (*) and hash (#) were added on all subscriber telephone sets. The keys A, B, C, D were used as priority signals (FO, F, I, and P) in the Automatic Voice Network (AUTOVON) of the US military. Initial pushbutton designs employed mechanical switches, so that each button activated certain combinations of
capacitor A capacitor is a device that stores electrical energy in an electric field by virtue of accumulating electric charges on two close surfaces insulated from each other. It is a passive electronic component with two terminals. The effect of ...
s and
inductor An inductor, also called a coil, choke, or reactor, is a passive two-terminal electrical component that stores energy in a magnetic field when electric current flows through it. An inductor typically consists of an insulated wire wound into a c ...
s of an oscillator, while later versions used semiconductor logic chips to synthesize the frequencies. The tones are decoded by the receiver to determine the keys pressed by the user. For example, the key ''1'' produces a superimposition of tones of 697 and 1209
hertz The hertz (symbol: Hz) is the unit of frequency in the International System of Units (SI), equivalent to one event (or cycle) per second. The hertz is an SI derived unit whose expression in terms of SI base units is sāˆ’1, meaning that on ...
(Hz).


References

{{reflist Telephony equipment