Dialogic is an American multinational
technology company
A technology company (or tech company) is an electronics-based technological company, including, for example, business relating to digital electronics, software, and internet-related services, such as e-commerce services.
Details
According to ''Fo ...
headquartered in
Parsippany, New Jersey,
United States
The United States of America (U.S.A. or USA), commonly known as the United States (U.S. or US) or America, is a country primarily located in North America. It consists of 50 states, a federal district, five major unincorporated territorie ...
, with operations in over 25 countries. Dialogic provides a cloud-optimized communications technology for real-time communications media, applications, and infrastructure to service providers, enterprises, and developers. Dialogic products are sold directly, as well as through a network of distributors, resellers, and partners, and supplied to OEMs.
History
Dialogic was founded in 1983 in Parsippany, New Jersey by three engineers, Nicholas Zwick and James Shinn, both of whom had worked for Advanced Micro Devices, and Kenneth Burkhardt, formerly with Unisys. In 1999, at the height of the dot-com era, the company was acquired by Intel for $780 million and was run as the Media & Signaling Division. In October 2006,
Eicon
Eicon Networks Corporation is a privately owned designer, developer and manufacturer of communication products founded on October 12, 1984 with headquarters in Montreal, Quebec, Canada. Eicon products are sold worldwide through a large network ...
bought the Media & Signaling Division of
Intel
Intel Corporation is an American multinational corporation and technology company headquartered in Santa Clara, California. It is the world's largest semiconductor chip manufacturer by revenue, and is one of the developers of the x86 seri ...
and then changed its name back to Dialogic.
Since the formation of the new Dialogic, other competitors in the same industry have been acquired and merged into the company, including NMS Communications and Cantata. The latter was itself a collection of companies including Brooktrout and the Excel Switching Corporation.
In May 2010, Dialogic announced a merger with San Jose, California-based Veraz Networks, a company specializing in softswitch and compression technology. The resulting company would retain the name Dialogic. That same year, Dialogic moved its headquarters to
Milpitas, California
Milpitas (Spanish for "little milpas") is a city in Santa Clara County, California, in Silicon Valley. As of the 2020 census, the city population was 80,273. The city's origins lie in Rancho Milpitas, granted to Californio ranchero José Marà ...
.
On November 24, 2014, Dialogic was acquired by Novacap TMT IV, L.P., a Canadian private equity firm. They moved the headquarters back to Parsippany, New Jersey.
On February 9, 2016, Dialogic Corp announced the completed acquisition of Apex Communications, a supplier of global real-time communications applications for service providers and enterprise networks. The company launched an application development practice for networked, premises and cloud-based applications. The line of applications include WebRTC, unified communications, IVR, on-demand voicemail and cloud-based PBX.
On January 9, 2018, Sangoma Technologies Corporation acquired all key assets of the Converged Communication Division (CCD) from Dialogic Corporation. By divesting its CCD hardware business, Dialogic became a software-centric company.
The remaining company, under the name Dialogic Group, was acquired on January 2, 2020, by Enghouse Systems Ltd of Markham, Ontario.
Products
Dialogic designs, sells and supports
real-time communication
Real-time communication (RTC) is a category of software protocols and communication hardware media that gives real-time guarantees, which is necessary to support real-time guarantees of real-time computing.Sharad Sundaresan; Riccardo Bettati"Distr ...
s media,
applications
Application may refer to:
Mathematics and computing
* Application software, computer software designed to help the user to perform specific tasks
** Application layer, an abstraction layer that specifies protocols and interface methods used in a c ...
, and infrastructure solutions to
communications service provider
A telephone company, also known as a telco, telephone service provider, or telecommunications operator, is a kind of communications service provider (CSP), more precisely a telecommunications service provider (TSP), that provides telecommunica ...
s, enterprises, and developers.
Its products include
media server
A media server is a computer appliance or an application software that stores digital media (video, audio or images) and makes it available over a network.
Media servers range from servers that provide video on demand to smaller personal comput ...
s,
gateways and boards;
load balancers, communications applications,
softswitch
A softswitch (''software switch'') is a call-switching node in a telecommunications network, based not on the specialized switching hardware of the traditional telephone exchange, but implemented in software running on a general-purpose computing ...
es, diameter signaling controllers,
session border controller
A session border controller (SBC) is a network element deployed to protect SIP based voice over Internet Protocol (VoIP) networks.
Early deployments of SBCs were focused on the borders between two service provider networks in a peering environme ...
s, signaling stacks and software, fax boards and FoIP software, and
bandwidth optimization
Bandwidth commonly refers to:
* Bandwidth (signal processing) or ''analog bandwidth'', ''frequency bandwidth'', or ''radio bandwidth'', a measure of the width of a frequency range
* Bandwidth (computing), the rate of data transfer, bit rate or th ...
solutions.
References
{{reflist, 2
Companies established in 1983
Software companies based in New Jersey
Telecommunications companies of the United States
VoIP companies of the United States
Privately held companies of the United States
Telecommunications equipment vendors
Software companies of Canada
Telecommunications companies of Canada
Privately held companies of Canada
Parsippany-Troy Hills, New Jersey
Companies based in Morris County, New Jersey
Software companies of the United States