Debashis Sarkar
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Debashis Sarkar is an Indian author, columnist and management consultant. He is the author of 11 books, including ''Building a Lean Service Enterprise – Reflections of a Lean Management Practitioner'' (2016), ''How Can I Help You – 5 Mistakes to Avoid in Customer Service'' (2013), ''Lessons in Lean Management'' (2012), ''Lean for Service Organizations and Offices–Holistic Approach for Achieving Operational Excellence (2008)'', ''5S for Service Organizations and Offices–A Lean Look at Improvement'' (2006) and ''Lessons in Six Sigma'' (2004). He is noted for his work in
Lean management Lean project management is the application of lean concepts such as lean construction, lean manufacturing and lean thinking to project management. Lean project management has many ideas in common with other lean concepts; however, the main prin ...
and Operational excellence. Sarkar is an American Society for Quality (ASQ) Fellow. In recognition of his book, ''Lessons in Lean Management'' (2012), he was awarded the ASQ Crosby Medal in 2014. For his contribution to the field of quality, he also received the first D.L. Shah Quality Champion Platinum Award from
Quality Council of India The Quality Council of India (QCI) was set up as a public private partnership model on the model existing in Netherlands at the time, where although the NAB was not owned by the government, yet it was supported by it and was exceedingly used as a ...
for the year 2017–2018. He has been credited for conceptualizing the DEB-LOREX Model.


Work

Debashis Sarkar is the author of several books, some of which include ''Building a Lean Service Enterprise – Reflections of a Lean Management Practitioner'' (2016), ''How Can I Help You – 5 Mistakes to Avoid in Customer Service'' (2013), ''Lessons in Lean Management'' (2012), ''Lean for Service Organizations and Offices–Holistic Approach for Achieving Operational Excellence (2008)'', ''5S for Service Organizations and Offices–A Lean Look at Improvement'' (2006) and ''Lessons in Six Sigma'' (2004) and ''Quality in Business'' (2003). He has conceptualized the DEB-LOREX Model, a holistic approach for service lean transformation. A book review, published in
Mint MiNT is Now TOS (MiNT) is a free software alternative operating system kernel for the Atari ST system and its successors. It is a multi-tasking alternative to TOS and MagiC. Together with the free system components fVDI device drivers, XaAES g ...
described him as "an authority on Lean management". He served as the global head of reengineering at
Standard Chartered Standard Chartered plc is a multinational bank with operations in consumer, corporate and institutional banking, and treasury services. Despite being headquartered in the United Kingdom, it does not conduct retail banking in the UK, and around 9 ...
, head of organizational excellence group at
ICICI Bank ICICI Bank Limited is an Indian Private bank. It is headquartered at Mumbai. It offers a wide range of banking products and financial services for corporate and retail customers through a variety of delivery channels and specialized subsidiari ...
and also held various leadership positions in
Unilever Unilever plc is a British multinational consumer goods company with headquarters in London, England. Unilever products include food, condiments, bottled water, baby food, soft drink, ice cream, instant coffee, cleaning agents, energy drink, t ...
, Marico and
Coca-Cola Coca-Cola, or Coke, is a carbonated soft drink manufactured by the Coca-Cola Company. Originally marketed as a temperance drink and intended as a patent medicine, it was invented in the late 19th century by John Stith Pemberton in Atlanta ...
. He also served as the chairman of the ASQ Automotive Division-Team India. Sarkar's writings have appeared in The Financial Express,
The Smart Manager The Smart Manager is India's first management magazine, launched in 2002 and published quarterly; the magazine has since changed to a bi-monthly publishing frequency. The magazine is published by ''Spenta MultiMedia'' and was initially founded ...
, Performance Improvement Journal and Quality Digest. He is also a columnist at multiple publications, including
Huffington Post ''HuffPost'' (formerly ''The Huffington Post'' until 2017 and sometimes abbreviated ''HuffPo'') is an American progressive news website, with localized and international editions. The site offers news, satire, blogs, and original content, and ...
and The Economic Times of India.


Bibliography


Books

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Awards and recognition

* He was awarded the first D.L. Shah Quality Champion Platinum Award from
Quality Council of India The Quality Council of India (QCI) was set up as a public private partnership model on the model existing in Netherlands at the time, where although the NAB was not owned by the government, yet it was supported by it and was exceedingly used as a ...
for the year 2017–2018. * He was listed in The Asian Banker's List of Leading Practitioners in 2015. * In 2014, he received the Philip Crosby Medal from American Society for Quality for his book, ''Lessons in Lean Management'' (2012). * Debashis was named Fellow of American Society for Quality (ASQ) in February 2013. * He was listed in the
Who's Who ''Who's Who'' (or ''Who is Who'') is the title of a number of reference publications, generally containing concise biography, biographical information on the prominent people of a country. The title has been adopted as an expression meaning a gr ...
in Quality by Quality Progress, in 2009. * He received the Golden Quill Award twice from
ASQ Quality Press The American Society for Quality (ASQ), formerly the American Society for Quality Control (ASQC), is a society of quality professionals, with nearly 80,000 members. History ASQC was established on 16 February 1946 by 253 members in Milwaukee, ...
in 2008 and in 2007.


References


Further reading

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External links

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Debashis Sarkar
at
WorldCat WorldCat is a union catalog that itemizes the collections of tens of thousands of institutions (mostly libraries), in many countries, that are current or past members of the OCLC global cooperative. It is operated by OCLC, Inc. Many of the OCL ...

“Banking customers have both old and new demands”
(Interview) {{DEFAULTSORT:Sarkar, Debashis Living people Indian management consultants Business writers Business theorists Business educators Indian writers Quality experts Year of birth missing (living people)