Dealer Business System (DBS) is a

supply-chain management In commerce, supply chain management (SCM) is the management of the flow of goods and services including all processes that transform raw materials into final products between businesses and locations. This can include the movement and stor ...

/ dealership management system application developed with

Accenture Accenture plc is an Irish-American professional services company based in Dublin, specializing in information technology (IT) services and consulting. A ''Fortune'' Global 500 company, it reported revenues of $61.6 billion in 2022. Accentur ...

AS/400 The IBM AS/400 (Application System/400) is a family of midrange computers from IBM announced in June 1988 and released in August 1988. It was the successor to the System/36 and System/38 platforms, and ran the OS/400 operating system. Lower-cost ...

minicomputers in the 1990s.

Caterpillar Caterpillars ( ) are the larval stage of members of the order Lepidoptera (the insect order comprising butterflies and moths). As with most common names, the application of the word is arbitrary, since the larvae of sawflies (suborder Sym ...

dealers have been using this application to manage their internal problems as well as external connections to CAT. The main modules include: * Order processing * Parts inventory * Service * Rental * Equipment management system

Versions

Accentures role

In June 2002, Caterpillar and Accenture announced a 10-year agreement to build and provide support for DBS In May 2009, dealers approved the transition of DBS support to the Accenture Dealer Management Services group.

High 5 software's role

In May 2012, High 5 Software announces support to replace the DBSi system after feedback that many of the other software vendor systems are faltering.

Ending of CAT support

In April 2008, Caterpillar announced a change in vision. In developing the new DBSi system strategy, multiple areas were considered such as: * A thorough review of dealer needs five to seven years into the future * An assessment of the long-term financial viability of continuing DBSi development for 80–100 dealers * A review of 3rd party dealer management systems offered in the marketplace * Recent dealer evaluations and decisions to leave DBS/DBSi With this accomplished, consensus from all parties involved resulted in the completion of a new DBSi system strategy. Together, it was concluded that systems from outside providers such as Microsoft, Infor and SAP could meet Caterpillar dealers needs and that continued investments in DBSi to compete with these systems is no longer a viable option for either Caterpillar or the dealers. Since this time Accenture has taken over development of DBS / DBSi. This application runs on

minicomputers locally in dealers' data centers, and connect to CAT systems to place orders.

References

{{IBM midrange computers Supply chain management Caterpillar Inc. 1990s software Mainframe computer software Proprietary software Business software Custom software projects AS/400