Biography
Vance-Cooks held a succession of senior management positions at the GPO since joining the agency in 2004. She served as the Deputy Managing Director of Customer Services, with the responsibility of overseeing the GPO's liaison with federal agencies for in-house print production and printing procurement services. She then served as the Managing Director of the GPO's Publications and Information Sales business unit, where she oversaw a large print distribution and supply chain operation with customers across the United States. In January 2011, Vance-Cooks was named the GPO's Chief of Staff. In that capacity she created and implemented GPO's strategic performance plan and oversaw a buyout program that reduced agency staffing levels by 15%. In December 2011, Vance-Cooks was named Deputy Public Printer, and in that capacity she served as Acting Public Printer from January 2012-August 2013, the longest such tenure in the GPO's history. Under her leadership, the GPO has continued following a program of cutting costs while improving services, generating positive net income for the agency while expanding the availability of government information via mobile apps, bulk data download, and ebooks. Her focus was to move the GPO from a print-centric to a content-centric focus in the digital era, a strategy that was validated by a congressionally mandated study of the GPO by the National Academy of Public Administration, issued in January 2013. President Barack Obama nominated Vance-Cooks as Public Printer on May 9, 2013. The U.S. Senate confirmed her as the 27th Public Printer on August 1, 2013. Before coming to the GPO, Vance-Cooks held several private sector management positions in the health insurance industry. She was the Senior Vice-President of Operations for NYLCare MidAtlantic Health Plan where, among other duties, she was responsible for a digital print work center for production of variable data printing products. She also served as the Director of Customer Service and Claims, Director of Membership and Billing, and Director of Market Research and Product Development for Blue Cross Blue Shield Plans. She also served as the General Manager of HTH Worldwide Insurance Services.References
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* https://www.gpo.gov/about/management_team.htm {{DEFAULTSORT:Vance-Cooks, Davita Living people Year of birth missing (living people) Employees of the United States Congress Obama administration personnel Columbia Business School alumni Tufts University alumni 21st-century American politicians United States Government Publishing Office