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Chitika, Inc. (''pronounced CHIH-tih-ka'') was a
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-targeted
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. It was located in Westborough, Massachusetts, United States. The name Chitika means "in a snap" in Telugu language. On April 17, 2019, Chitika announced that they are shutting down their business.


History

In 2003, co-founders Venkat Kolluri and Alden DoRosario started Chitika after leaving their jobs at
search engine A search engine is a software system designed to carry out web searches. They search the World Wide Web in a systematic way for particular information specified in a textual web search query. The search results are generally presented in a ...
-based company "Lycos". Since launching its
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service in 2004, Chitika has added a Mobile advertising Division as well as a
Real-Time Bidding Real-time bidding (RTB) is a means by which advertising inventory is bought and sold on a per- impression basis, via instantaneous programmatic auction, similar to financial markets. With real-time bidding, advertising buyers bid on an impression a ...
Division. In 2015, Chitika's founders announced Cidewalk, their
local Local may refer to: Geography and transportation * Local (train), a train serving local traffic demand * Local, Missouri, a community in the United States * Local government, a form of public administration, usually the lowest tier of administra ...
mobile ad platform, would spin off into a separate business unit with $4 Million in seed funding and new office space in Southborough, MA. On April 17, 2019, Chitika wrote to publishers advising them of their immediate cessation of business. The email advised publishers to remove all Chitika code from their website. The email further advised publishers that they would not be paid for impressions or clicks occurring since March 1, 2019.


Partnerships

In 2009, Chitika began a partnership with the b5media Network. In 2010, Yahoo! closed their AdSense competitor Yahoo Publisher Network Online (YPNO) and recommended publishers migrate to Chitika as a replacement. In 2013, Chitika announced a multi-year extension of its partnership with Yahoo!. The agreement includes off–network search syndication, monetization of Yahoo! owned and operated properties, and mobile ad serving and monetization.


Awards and recognition

* 2007 ** Inc. top free services for generating revenue on your website: Best For Promoting Ancillary Products * 2008 ** AlwaysOn: Top 100 fastest-growing companies in the Northeast ** Red Herring: Leading private technology companies in North America **
MITX MITx is the massive open online course (MOOC) program at Massachusetts Institute of Technology. A constituent program of MIT's Office of Digital Learning, MITx produces MOOCs from MIT departments and faculty. Prior to 2U's acquisition of edX, ...
2008 Technology Awards: Finalist, Marketing/Customer Relationship Technologies Category * 2009 ** Red Herring: Top 100 Global 2008 Winner * 2010 ** DPAC Award Finalist for Best Mobile Advertising Network Innovation * 2011 ** TiE Boston: Chitika CEO Venkat Kolluri Awarded "Crystal Award." The Crystal Award is given to a TiE Charter Member for building and growing a company from the ground up with no external funding. * 2013 **
Boston Business Journal The ''Boston Business Journal'' is a weekly, business-oriented newspaper published in Boston, Massachusetts. It is published by the American City Business Journals. The newspaper was founded by Robert Bergenheim and launched its first issue on M ...
: Healthiest Employer 2013 Finalist * 2015 ** AdExchanger: Cidewalk Hooks Up With Yahoo Small Business To Reach More Mom-And-Pops.


Controversies

In December 2005, some publishers reported a reduction in revenue after auditing between 25%-90%. In 2010, Chitika removed their ads from thousands of websites. The company stated that the sites they had been doing business with were all suddenly placed under "Pending Review" or "Pending Further Review" status. This meant the company would no longer show ads on the sites. Many dropped the advertising service. On March 16, 2011, the
Federal Trade Commission The Federal Trade Commission (FTC) is an independent agency of the United States government whose principal mission is the enforcement of civil (non-criminal) antitrust law and the promotion of consumer protection. The FTC shares jurisdiction ov ...
(FTC) appeared before the United States Senate Commerce Committee and announced its first behavioral advertising case, filed against Chitika for use of a
deceptive Deception or falsehood is an act or statement that misleads, hides the truth, or promotes a belief, concept, or idea that is not true. It is often done for personal gain or advantage. Deception can involve dissimulation, propaganda and sleight o ...
opt-out mechanism. According to the FTC, Chitika's cookies that opt users out of behavioral tracking were expiring in ten days rather than the stated ten years. A settlement was reached under which Chitika was forbidden from making misleading statements about the extent of data collection about consumers and the extent to which consumers can control the use of their data. Further, the settlement required that Chitika link all its advertising to an effective opt-out mechanism in future. It has been commented that, “this requirement of a hyperlink embedded in online advertisements is a good indicator of the type of
Do Not Track Do Not Track (DNT) is a formerly official HTTP header field, designed to allow internet users to opt-out of tracking by websites—which includes the collection of data regarding a user's activity across multiple distinct contexts, and the retent ...
mechanism that will be acceptable to the FTC if “Do Not Track” becomes mandatory.” According to a press release by the company, their opt-out cookies have been set to ten days since March 2010 when the FTC began their investigation. Chitika subsequently claimed to have made only a total of fifty-five cents from the ten-day opt-out expiration.


Delaying and denying payments

In 2017, Chitika shocked its publishers by changing the minimum payout from $10 to $50. It affected many existing publishers who joined Chitika for its lower payout option. Publishers who cross $50 are banned from the network. On April 17, 2019, Chitika wrote to publishers advising them of their immediate cessation of business. The email advised publishers to remove all Chitika code from their website. The email further advised publishers that they would not be paid for impressions or clicks occurring since March 1, 2019.


References

{{Reflist, 30em Digital marketing companies of the United States Companies based in Massachusetts Online advertising services and affiliate networks