HOME

TheInfoList



OR:

CGI Inc. is a Canadian multinational
information technology Information technology (IT) is the use of computers to create, process, store, retrieve, and exchange all kinds of data . and information. IT forms part of information and communications technology (ICT). An information technology syste ...
consulting and systems integration company headquartered in
Montreal, Quebec Montreal ( ; officially Montréal, ) is the second-most populous city in Canada and most populous city in the Canadian province of Quebec. Founded in 1642 as '' Ville-Marie'', or "City of Mary", it is named after Mount Royal, the triple-pe ...
, Canada. CGI has a market value of $21.8 billion, making it one of the top 30 companies in Canada. The company went public in 1986 with a primary listing on the
Toronto Stock Exchange The Toronto Stock Exchange (TSX; french: Bourse de Toronto) is a stock exchange located in Toronto, Ontario, Canada. It is the 10th largest exchange in the world and the third largest in North America based on market capitalization. Based in the ...
. CGI is also a constituent of the
S&P/TSX 60 The S&P/TSX 60 Index is a stock market index of 60 large companies listed on the Toronto Stock Exchange. Maintained by the Canadian S&P Index Committee, a unit of Standard & Poor's, it exposes the investor to nine industry sectors. Combined with ...
and has a secondary listing on the
New York Stock Exchange The New York Stock Exchange (NYSE, nicknamed "The Big Board") is an American stock exchange in the Financial District of Lower Manhattan in New York City. It is by far the world's largest stock exchange by market capitalization of its liste ...
. As of 2022 CGI is based in forty countries with around 400 offices and employs approximately 88,000 people. Services provided by CGI as of 2018 include application services, business consulting, business process services, IT infrastructure services, IT outsourcing services, and systems integration services, among others. CGI has customers in a wide array of industries and markets, with many in
financial services Financial services are the economic services provided by the finance industry, which encompasses a broad range of businesses that manage money, including credit unions, banks, credit-card companies, insurance companies, accountancy companies, ...
.


History


1970s-1980s: Early years

CGI Inc. was founded as an
IT consulting In management, information technology consulting (also called IT consulting, computer consultancy, business and technology services, computing consultancy, technology consulting, and IT advisory) is a field of activity which focuses on advising o ...
company on June 15, 1976, in
Quebec City Quebec City ( or ; french: Ville de Québec), officially Québec (), is the capital city of the Canadian province of Quebec. As of July 2021, the city had a population of 549,459, and the metropolitan area had a population of 839,311. It is t ...
, Québec, by Serge Godin. Within several months he was joined by co-founder André Imbeau from Quebec City. They initially ran the business from Godin's basement with a single phone. Starting with one client, as the company grew in size the co-founders moved to
Montreal Montreal ( ; officially Montréal, ) is the second-most populous city in Canada and most populous city in the Canadian province of Quebec. Founded in 1642 as '' Ville-Marie'', or "City of Mary", it is named after Mount Royal, the triple- ...
, and by the end of their first year they had generated $138,000 in revenue. While CGI stands for ''"Conseillers en gestion et informatique"'' in
French French (french: français(e), link=no) may refer to: * Something of, from, or related to France ** French language, which originated in France, and its various dialects and accents ** French people, a nation and ethnic group identified with Franc ...
(which translates to "consultants in management and information technology" in English), the official English meaning would become "Consultants to Government and Industry." In later years the company began to go to market as simply CGI. Throughout the 1970s CGI grew in size and continued to focus on the
information technology Information technology (IT) is the use of computers to create, process, store, retrieve, and exchange all kinds of data . and information. IT forms part of information and communications technology (ICT). An information technology syste ...
(IT) services market, soon offering systems integration alongside consulting. Near the end of the 1970s, however, the systems integration market began to shift to
outsourcing Outsourcing is an agreement in which one company hires another company to be responsible for a planned or existing activity which otherwise is or could be carried out internally, i.e. in-house, and sometimes involves transferring employees and ...
, with CGI responding by branching into IT outsourcing as well. The company also secured a number of government contracts, and the UK Ministry of Defence brought in CGI around 1980 to act as a
systems integrator A systems integrator (or system integrator) is a person or company that specializes in bringing together component subsystems into a whole and ensuring that those subsystems function together, a practice known as system integration. They also sol ...
, among other roles. CGI's annual revenue in 1986 was $25 million, and that year the company began acquiring a number of smaller IT services companies. CGI went public with an
initial public offering An initial public offering (IPO) or stock launch is a public offering in which shares of a company are sold to institutional investors and usually also to retail (individual) investors. An IPO is typically underwritten by one or more investme ...
(IPO) to fund the acquisitions, and by the late 1980s CGI was expanding further, acquiring several
business processes A business process, business method or business function is a collection of related, structured activities or tasks by people or equipment in which a specific sequence produces a service or product (serves a particular business goal) for a parti ...
services (BPS) companies and expanding beyond Canada.


1990s: Doubling in size

The CGI Management Foundation was formed in 1992 to manage CGI's "management frameworks, policies and guidelines." CGI earned
ISO 9001 The ISO 9000 family is a set of five quality management systems (QMS) standards that help organizations ensure they meet customer and other stakeholder needs within statutory and regulatory requirements related to a product or service. ISO ...
certification for their "
project management Project management is the process of leading the work of a team to achieve all project goals within the given constraints. This information is usually described in project documentation, created at the beginning of the development process. T ...
framework" in 1994, and in doing so became the first IT consulting firm in North America to comply with the ISO quality standard. A year later CGI's AMICUS library management software was first developed in collaboration with the
National Library of Canada Library and Archives Canada (LAC; french: Bibliothèque et Archives Canada) is the federal institution, tasked with acquiring, preserving, and providing accessibility to the documentary heritage of Canada. The national archive and library is ...
, and in 1997 a customized version was commissioned by the
British Library The British Library is the national library of the United Kingdom and is one of the largest libraries in the world. It is estimated to contain between 170 and 200 million items from many countries. As a legal deposit library, the Briti ...
. By the mid-1990s CGI had a client base both in Canada and internationally, and was establishing the company's long-term "build and buy" growth strategy. In 1995 CGI entered into a commercial alliance with the large
telecommunications Telecommunication is the transmission of information by various types of technologies over wire, radio, optical, or other electromagnetic systems. It has its origin in the desire of humans for communication over a distance greater than that ...
company
Bell Canada Bell Canada (commonly referred to as Bell) is a Canadian telecommunications company headquartered at 1 Carrefour Alexander-Graham-Bell in the borough of Verdun in Montreal, Quebec, Canada. It is an ILEC (incumbent local exchange carrier) in ...
, with Bell Canada purchasing CGI shares then valued at $18.4 million. By the end of 1996, CGI's annual revenue was $122 million. In April 1997, CGI acquired the company CDSL Holdings Limited (CDSL) for a purchase price of about $36.5 million. At the time CDSL was Canada's largest "independent provider of retail banking services and
electronic commerce E-commerce (electronic commerce) is the activity of electronically buying or selling of products on online services or over the Internet. E-commerce draws on technologies such as mobile commerce, electronic funds transfer, supply chain manage ...
/switching services," and largely serviced the
credit union A credit union, a type of financial institution similar to a commercial bank, is a member-owned nonprofit financial cooperative. Credit unions generally provide services to members similar to retail banks, including deposit accounts, provis ...
industry in Canada. After the acquisition, CGI's employees in both Canada and internationally numbered 2,500. After various commercial relationships with
Interac Interac is a Canadian interbank network that links financial institutions and other enterprises for the purpose of exchanging electronic financial transactions. Interac serves as the Canadian debit card system and the predominant funds transf ...
since the mid-1980s, in 1997 CGI became the first non-financial company in Canada to enable Interac money transfers for clients. In 1998 CGI acquired the Canadian company Bell Sygma, a Bell Canada subsidiary, which almost doubled CGI's size. The deal was one of the largest Canadian outsourcing contracts of the time.


2000s: Expansion into international markets

By 2000 CGI had clients in the
banking A bank is a financial institution that accepts deposits from the public and creates a demand deposit while simultaneously making loans. Lending activities can be directly performed by the bank or indirectly through capital markets. Because ...
industry. CGI acquired the company IMRGlobal in 2001 for $438 million, which added "global delivery options" for CGI. After almost doubling in size with the 1998 acquisition of Bell Sygma, CGI acquired IMRGlobal in 2001 for $438 million, which added "global delivery options" for CGI. Other significant purchases include
American Management Systems American Management Systems (previous NASDAQ symbol: AMSY) was a high technology and management consulting firm, founded in 1970 by a group of five former Defense Department officials who had worked under Robert McNamara in the Kennedy and Johnso ...
(AMS) for $858 million in 2004, In January 2003, the Canadian tech company Cognicase was bought out by CGI for US$221 million, and at the end of 2003 CGI had annual sales of $1.85 billion. In May 2004, CGI purchased the majority of
American Management Systems American Management Systems (previous NASDAQ symbol: AMSY) was a high technology and management consulting firm, founded in 1970 by a group of five former Defense Department officials who had worked under Robert McNamara in the Kennedy and Johnso ...
(AMS) for $858 million, acquiring the commercial divisions and all government business not related to national defense. The acquisition grew CGI's presence in the United States, Europe and Australia and led to the formation of the CGI Federal division. The defense and intelligence practice divisions were sold to
CACI CACI International Inc. (originally California Analysis Center, Inc., then Consolidated Analysis Center, Inc.) is an American multinational professional services and information technology company headquartered in Northern Virginia. CACI prov ...
for $415 million. As of late 2004, CGI was the world's eighth-largest independent provider of information technology services. CGI co-founder Serge Godin stepped aside as CEO in 2006, taking the new position of executive chairman of the board and appointing as new CEO Michael Roach, who quickly focused on further company expansion. Annual revenue at CGI was $3.5 billion by the fiscal end of 2006. That same year, CGI became one of four primary
Recovery Audit Contractor The Recovery Audit Contractor, or RAC, program was created through the Medicare Modernization Act of 2003 (MMA) to identify and recover improper Medicare payments paid to healthcare providers under fee-for-service (FFS) Medicare plans. The Unit ...
s in the US, with responsibilities to audit region B. At the end of 2007, CGI had a backlog worth $12.04 billion and an annual revenue of $3.7 billion, employing around 26,500 people. Continuing to develop SaaS products, in 2008 CGI's AMS Advantage ERP system won a Best of Kentucky Award for its use by the
Commonwealth of Kentucky Kentucky ( , ), officially the Commonwealth of Kentucky, is a state in the Southeastern region of the United States and one of the states of the Upper South. It borders Illinois, Indiana, and Ohio to the north; West Virginia and Virginia to ...
.


2010-2012: Second doubling in size

In August 2010, CGI Federal acquired
Stanley, Inc. Stanley, Inc. (NYSE:SXE), acquired by CGI Group in 2010, was an information technology company based in Arlington, Virginia. Founded in 1966 as a small, entrepreneurial consulting company, it evolved into an employee-owned corporation with almost ...
for an
enterprise value Enterprise value (EV), total enterprise value (TEV), or firm value (FV) is an economic measure reflecting the market value of a business (i.e. as distinct from market price). It is a sum of claims by all claimants: creditors (secured and unsecured) ...
of approximately $1.07 billion. The deal came close to doubling CGI's presence in the United States and expanded CGI into defense and intelligence contracts. Several years earlier, CGI had been legally unable to acquire AMS's defense division because of a lack of
U.S. Department of Defense The United States Department of Defense (DoD, USDOD or DOD) is an executive branch department of the federal government charged with coordinating and supervising all agencies and functions of the government directly related to national secur ...
-required infrastructure. In 2010, however, the infrastructure was in place. At the time of merger, Stanley earned annual revenues of $865 million, and that amount, combined with CGI Federal's profit, brought their joint income to about $1.2 billion. In 2010, CGI was included in the ''
Forbes Global 2000 The ''Forbes'' Global 2000 is an annual ranking of the top 2000 public companies in the world, published by ''Forbes'' magazine. "The Global 2000" annual ranking is assembled by ''Forbes'' using a weighted assessment of four metrics: sales, profit ...
'' ranking of the 2,000 largest public companies in the world. As of 2011, there were 31,000 CGI employees in 125 offices worldwide and 89% of professionals at CGI also owned company shares. That fall, the
EPA The Environmental Protection Agency (EPA) is an independent executive agency of the United States federal government tasked with environmental protection matters. President Richard Nixon proposed the establishment of EPA on July 9, 1970; it be ...
awarded CGI Federal a "$207 million task order renewal over a six year period to support the EPA's Central Data Exchange (CDX)." In August 2012, CGI acquired the UK-based computer services company
Logica Logica plc was a multinational IT and management consultancy company headquartered in London and later Reading, United Kingdom. Founded in 1969, the company had offices in London and in a number of major cities across England, Wales and Sc ...
for £1.7 billion (CAN$2.7 billion) in cash. The acquisition raised the number of CGI's staff from 31,000 to 68,000, and CGI became the fifth largest independent business processes and IT services company in the world, with clients in the Americas, Asia, and Europe. It also made CGI the biggest tech firm in Canada. In September 2012, CGI Federal won a $143 million contract to provide operational support for the Army's training elements, the Deputy Chief of Staff for Intelligence, and the
United States Army Training and Doctrine Command The United States Army Training and Doctrine Command (TRADOC) is a major command of the United States Army headquartered at Fort Eustis, Virginia. It is charged with overseeing training of Army forces and the development of operational doctrine. ...
. Also that September, it was announced that CGI Federal's "health and compliance programs business unit" had been given the highest rating possible by the
Software Engineering Institute The Software Engineering Institute (SEI) is an American research and development center headquartered in Pittsburgh, Pennsylvania. Its activities cover cybersecurity, software assurance, software engineering and acquisition, and component capabi ...
. In doing so, CGI Federal became the tenth company in the United States to receive the Level 5 rating for CMMI Development. At this point CGI was working on a number of successful health-related projects, largely in North America. However, in 2012 CGI had its $46.2-million contract to build an electronic diabetes registry for eHealth Ontario formally cancelled after it failed to meet deadlines imposed by eHealth. The work that CGI did would later be declared obsolete, and it was overtaken by more recent technology developed by other contractors.


2013-2014: Contract work

In 2013, CGI won a significant contract to provide
cloud computing Cloud computing is the on-demand availability of computer system resources, especially data storage ( cloud storage) and computing power, without direct active management by the user. Large clouds often have functions distributed over mu ...
services to the UK government, and that April, CGI began working with CIFAS on a modernized platform to visualize and analyse data from the National Fraud Database. At the time, CGI's train occupancy mobile app, iNStAPP, was being used by several train companies and institutions in Europe. In February 2013, the independent analyst firm Verdantix published a report comparing technology consulting and systems integration firms' ability to build efficient
renewable energy Renewable energy is energy that is collected from renewable resources that are naturally replenished on a human timescale. It includes sources such as sunlight, wind, the movement of water, and geothermal heat. Although most renewable energy ...
management systems A management system is a set of policies, processes and procedures used by an organization to ensure that it can fulfill the tasks required to achieve its objectives. These objectives cover many aspects of the organization's operations (including ...
. The report named CGI as No. 4 on the "overall capabilities" score. Continuing to work in the financial sector, CGI was rated as a "major contender" by Everest Group in a 2013 PEAK Matrix study looking at IT outsourcing
capital market A capital market is a financial market in which long-term debt (over a year) or equity-backed securities are bought and sold, in contrast to a money market where short-term debt is bought and sold. Capital markets channel the wealth of savers ...
s. In 2011 CGI Federal was one of several dozen contractors selected by the
United States Department of Health and Human Services The United States Department of Health and Human Services (HHS) is a cabinet-level executive branch department of the U.S. federal government created to protect the health of all Americans and providing essential human services. Its motto is ...
to establish a new federal
health insurance marketplace In the United States, health insurance marketplaces, also called health exchanges, are organizations in each state through which people can purchase health insurance. People can purchase health insurance that complies with the Patient Protecti ...
. Delays in the two-year development process attracted widespread coverage in the media, and following the public launch of HealthCare.gov on October 1, 2013, technical issues surfaced which prevented many users from logging in. As one of primary contractors involved, CGI Federal's contributions were scrutinized by the press and policy makers, though the
Lexington Institute The Lexington Institute is a center-right think tank headquartered in Arlington, Virginia, United States. It focuses mainly on defense and security policy. History, staff, and positions The Lexington Institute was founded in 1998 by former U.S. ...
later concluded that "many of the early problems with GI'spart of the project were traceable to a front-end feature assembled by a different contractor for which CGI wasn't responsible." CGI was also contracted to help develop health insurance marketplaces for a number of state governments. Some, like the websites for Colorado and
Kentucky Kentucky ( , ), officially the Commonwealth of Kentucky, is a state in the Southeastern region of the United States and one of the states of the Upper South. It borders Illinois, Indiana, and Ohio to the north; West Virginia and Virginia ...
were launched smoothly, while the websites for
Vermont Vermont () is a U.S. state, state in the northeast New England region of the United States. Vermont is bordered by the states of Massachusetts to the south, New Hampshire to the east, and New York (state), New York to the west, and the Provin ...
,
Massachusetts Massachusetts (Massachusett: ''Muhsachuweesut Massachusett_writing_systems.html" ;"title="nowiki/> məhswatʃəwiːsət.html" ;"title="Massachusett writing systems">məhswatʃəwiːsət">Massachusett writing systems">məhswatʃəwiːsət'' En ...
, and Hawaii Health Connector experienced difficulties. By the December 2013 deadline the problems had largely been fixed, and within several weeks enrollment in the federal marketplace was at 1.1 million people. Analysis of the situation by journalists, government officials, and
think tanks A think tank, or policy institute, is a research institute that performs research and advocacy concerning topics such as social policy, political strategy, economics, military, technology, and culture. Most think tanks are non-governmental org ...
has varied. Despite the press scrutiny over HealthCare.gov, in late 2013 and early 2014 the
Centers for Medicare and Medicaid Services The Centers for Medicare & Medicaid Services (CMS), is a federal agency within the United States Department of Health and Human Services (HHS) that administers the Medicare program and works in partnership with state governments to administer M ...
awarded CGI a value of $37 million in various contracts. However, the agency did not renew CGI Federal's contract for HealthCare.gov when it ended in February 2014, citing that the firm was ineffective at fixing the website's problems. According to CGI, the agreement was mutual. As of 2016, CGI ranked No. 955 on the ''
Forbes ''Forbes'' () is an American business magazine owned by Integrated Whale Media Investments and the Forbes family. Published eight times a year, it features articles on finance, industry, investing, and marketing topics. ''Forbes'' also r ...
''
Forbes Global 2000 The ''Forbes'' Global 2000 is an annual ranking of the top 2000 public companies in the world, published by ''Forbes'' magazine. "The Global 2000" annual ranking is assembled by ''Forbes'' using a weighted assessment of four metrics: sales, profit ...
. At the time CGI had assets worth C$20.9 billion, annual sales of $10.7 billion, and a market value of $9.6 billion. In 2014, CGI claimed an "$8 billion pipeline of future task orders—doubling its federal business over the period of a year." Among these contracts were $871 million with the Defense Information Services Agency, $143 million for visa processing in China, and an "indefinite quantity" contract for the
Coast Guard A coast guard or coastguard is a maritime security organization of a particular country. The term embraces wide range of responsibilities in different countries, from being a heavily armed military force with customs and security duties to ...
and
Department of Homeland Security The United States Department of Homeland Security (DHS) is the U.S. federal executive department responsible for public security, roughly comparable to the interior or home ministries of other countries. Its stated missions involve anti-ter ...
. CGI also continued to work with state governments, for example signing a $399 million contract to work on the California Enterprise Data to Revenue (EDR) Project for the
California Franchise Tax Board The California Franchise Tax Board (FTB) administers and collects state personal income tax and corporate franchise and income tax of California. It is part of the California Government Operations Agency. The board is composed of the Californ ...
. In October 2014, ''
The Globe and Mail ''The Globe and Mail'' is a Canadian newspaper printed in five cities in western and central Canada. With a weekly readership of approximately 2 million in 2015, it is Canada's most widely read newspaper on weekdays and Saturdays, although it ...
'' reported that CGI was operating ten security centers, from which 1,400 CGI employees monitor "data traffic for an undisclosed number of customers" that include the
Canadian Payments Association Canadian Payments Association, carrying on business under the brand name Payments Canada, is an organization that operates a payment clearing and settlement system in Canada. The Canadian Payments Association was established by the ''Canadian P ...
, the
National Bank of Canada The National Bank of Canada (french: Banque Nationale du Canada) is the sixth largest commercial bank in Canada. It is headquartered in Montreal, and has branches in most Canadian provinces and 2.4 million personal clients. National Bank is the ...
, and about forty Canadian government departments. By 2014, CGI had been working with the European space industry for years, and had developed software that helps support the missions of over 200 individual
satellite A satellite or artificial satellite is an object intentionally placed into orbit in outer space. Except for passive satellites, most satellites have an electricity generation system for equipment on board, such as solar panels or radioiso ...
s. CGI had also created the Constellation Control Facility that control's the Galileo Commercial Service's 30 satellites, and software for the first satellite in the world with e-sail ( electric solar wind sail). In November 2014 CGI was awarded a new contract by Inmarsat to "support data communications between the pilot and air traffic controller within the European airspace." Inmarsat is the safety communications provider for 98% of airlines. With 16% of CGI's revenue coming from software in 2014, other software projects that year included an app for remote elevator monitoring that uses "machine learning," as well as several high-profile
smart grid A smart grid is an electrical grid which includes a variety of operation and energy measures including: *Advanced metering infrastructure (of which smart meters are a generic name for any utility side device even if it is more capable e.g. a f ...
s. In November 2014, CGI was awarded a $2 billion IT contract extension from BCE, which is the parent company of
Bell Canada Bell Canada (commonly referred to as Bell) is a Canadian telecommunications company headquartered at 1 Carrefour Alexander-Graham-Bell in the borough of Verdun in Montreal, Quebec, Canada. It is an ILEC (incumbent local exchange carrier) in ...
, to continue operating Bell's IT network. A month later,
PostNord PostNord AB is a provider of postal services operating mainly in the Nordic countries. The company was formed on 24 June 2009, under the name ''Posten Norden'', as the holding company in a merger between the Danish and Swedish postal service pro ...
, a large Nordic logistics company, also renewed its 2005
human resources Human resources (HR) is the set of people who make up the workforce of an organization, business sector, industry, or economy. A narrower concept is human capital, the knowledge and skills which the individuals command. Similar terms includ ...
contract with CGI, with CGI continuing to manage
payroll A payroll is the list of employees of some company that is entitled to receive payments as well as other work benefits and the amounts that each should receive. Along with the amounts that each employee should receive for time worked or tasks pe ...
processing for PostNord's 26,000 employees in Sweden.


2014-Present: recent developments

November 2014, CGI Federal was recognized by the Coalition for Government Procurement for its veteran hiring program. At that point, around a quarter of CGI Federal's new hires each year were war veterans. Also in 2014, ''
Canadian Business ''Canadian Business'' is the longest-publishing business magazine based in Toronto, Ontario, Canada, and founded in 1927. The print edition terminated in the end of 2016. Beginning in January 2017, the magazine was published online only. In Octob ...
'' named Michael Roach their Most Innovative CEO of the year. Fiscal revenue by the end of 2014 was C$10.5 billion, and in the first quarter of 2015, CGI had revenues of $2.54 billion. Concerning media speculation over new CGI acquisitions, on April 30, 2015, CEO Michael Roach was quoted saying that "CGI will not rush into acquisitions," though the company is "open to deals if there is a strategic fit." Many of CGI's more visible projects in 2015 have been related to software and municipal safety, including an emergency response system for the Estonian Rescue Board. In March 2015 CGI was awarded a contract by the UK Ministry of Defence (MOD) to provide support for the MOD's Fire Control Battlefield Information System Application (FC BISA) and the Fire Control Application (FCA) systems. In January 2016, CGI and the
British Columbia British Columbia (commonly abbreviated as BC) is the westernmost province of Canada, situated between the Pacific Ocean and the Rocky Mountains. It has a diverse geography, with rugged landscapes that include rocky coastlines, sandy beaches, for ...
Ministry of Health extended their partnership. Less than a week later, CGI won a contract with the
U.S. Navy The United States Navy (USN) is the maritime service branch of the United States Armed Forces and one of the eight uniformed services of the United States. It is the largest and most powerful navy in the world, with the estimated tonnage o ...
to work on their NAVSUP Business Systems Center. In March, 2016, CGI secured a $61.2 million contract for support of the Swedish social insurance agency. In May 2016, CGI signed an agreement with Sears Canada for a 10-year modernization. Later in May, CGI won the Queensland government contract for debt recovery. About a week later, CGI launched an initiative with the Canadian Securities Administration to help with IT modernization. In June, CGI signed an eight-year contract with Banque Postale. The same month, the US DISA awarded CGI task order to provide a test and evaluation of DoD Healthcare Management System Modernization. At the end of June, the
US State Department The United States Department of State (DOS), or State Department, is an executive department of the U.S. federal government responsible for the country's foreign policy and relations. Equivalent to the ministry of foreign affairs of other nati ...
extended their global visa processing work with CGI. In August 2016, CGI secured a $34.2 million contract from the
US Army The United States Army (USA) is the land service branch of the United States Armed Forces. It is one of the eight U.S. uniformed services, and is designated as the Army of the United States in the U.S. Constitution.Article II, section 2, cla ...
Training and Doctrine Command Intelligence Directorate (TRADOOC G2). Later in the month, CGI's software platform was used for the eHealth exchange. CGI aided in the implementation of a California Franchise Tax Board IT modernization project that has generated $2.6 billion in revenue over 5 years. In September 2016, CGI was selected by 139 of
Maine Maine () is a state in the New England and Northeastern regions of the United States. It borders New Hampshire to the west, the Gulf of Maine to the southeast, and the Canadian provinces of New Brunswick and Quebec to the northeast and nor ...
's State agencies to strengthen cloud security and workflow with a $39 million contract. In October 2016, George D. Schindler succeeded Michael Roach as the third CEO in CGI's history. Additionally, in October 2016, CGI was awarded a $824M contract by USDA. Soon after, the Department of Veteran Affairs selected the USDA as the provider for their new enterprise financial system. About a week after this news, CGI was selected by Solvay to modernize its IT applications and to support operations. In November 2016, CGI acquired Collaborative Consulting, agreed to work with GAO Financial Management, and signed a 10-year contract with Yellow Pages. A month later, CGI and iA Financial expanded their long-term partnership. In 2017, CGI acquired Affecto Plc. and CGI continues to acquire local and IP-based services firms like JSL and Alcyane. In January 2017, CGI was selected by a UK Environment Agency to develop a cloud-based flood forecasting platform and selected by Veteran Affairs Community Care to work on a care recovery audit. In February 2017, Swedish insurer Alecta hired CGI to modernize its IT capabilities. Also in 2017, CGI acquired Summa Technologies and Paragon Solutions. Additionally, in 2017, CGI acquired
Greenwood Village The City of Greenwood Village is a home rule municipality located in Arapahoe County, Colorado, United States. The city population was 15,691 at the 2020 United States Census. Greenwood Village is a part of the Denver–Aurora–Lakewood, CO Met ...
-based IT firm, ECS Team, along with CTS Inc., a large technology company based in Birmingham. In March 2017, the state of Colorado selected CGI to update and modernize their payroll system. CGI also secured a contract with the National Police of the Netherlands in March 2017 to create a digital platform for community policing. In April 2017, CGI began operating the IT system for England's water and sewerage supply market. That same month, both Bisnode, a Swedish data service firm, and Aerojet Rocketdyne, an aerospace company, contracted CGI to manage their IT systems. In May 2017, CGI secured a $43 million contract from the city of Los Angeles and a multi-state cooperative contract to offer an enterprise resource planning
SaaS Software as a service (SaaS ) is a software licensing and delivery model in which software is licensed on a subscription basis and is centrally hosted. SaaS is also known as "on-demand software" and Web-based/Web-hosted software. SaaS is co ...
platform. In June 2017, SEB, a Swedish financial services group, selected to implement CGI's transaction platform. The next month, CGI secured a $68 million contract from the Los Angeles County Office of Education. Additionally in July 2017, CGI was awarded four contracts totaling $92.5 million to provide services for
U.S. Army Aviation and Missile Command The United States Army Aviation and Missile Command (AMCOM) develops, acquires, fields and sustains aviation, missile and unmanned aerial vehicles. AMCOM is primarily responsible for lifecycle management of army missile, helicopter, unmanned gro ...
programs. In October 2017, CGI was awarded another contract with the U.S. Army for $37.4 billion. The city of
Glasgow Glasgow ( ; sco, Glesca or ; gd, Glaschu ) is the most populous city in Scotland and the fourth-most populous city in the United Kingdom, as well as being the 27th largest city by population in Europe. In 2020, it had an estimated popu ...
awarded CGI an IT contract in November 2017. In February 2018, CGI renewed and expanded its IT outsourcing contract with Bombardier Aerospace, and extended its contract with Airbus Group to support its global HR system. Mid-2018, CGI was selected by Fingrid Data Hub to develop and run core DataHub for electricity information exchange and was awarded a $530M DHS CDM contract to support the cyber security of federal agencies. In September 2018, CGI announced a merger with ckc AG and GE and CGI an alliance agreement between CGI and GE to develop and implement electric grid software in North America. A month later, CGI worked with
USAID The United States Agency for International Development (USAID) is an independent agency of the U.S. federal government that is primarily responsible for administering civilian foreign aid and development assistance. With a budget of over $27 bi ...
to migrate to a hybrid cloud environment. In the same month, CGI partnered with Scotiabank on intelligent process automation POC for trade finance transactions. A few days earlier, CGI partnered with Hydro-Quebec to launch MILES, a data analytics tool to address the root causes of electricity outages before they occur. In November 2018, CGI partnered with the
Swedish Migration Agency The Swedish Migration Agency ( sv, Migrationsverket; previous English name: Swedish Migration Board), is a Swedish government agency, established on 1 July 1969. Its task is to evaluate and decide on applications from people who want to seek a te ...
to improve its immigration services. In May 2018, CGI signed two strategic application management contracts with SNCF. In the same month, CGI was selected by Meyer Werft to advance its global growth strategy through IT modernization, and CGI partnered with TD to leverage CGI's Wealth360 portfolio management software. In February 2019, CGI entered into an agreement with YIT, a Finnish construction company. In the same year, CGI and League Data extended their outsourcing agreement (originating in 2002) through 2023. The value of the extensions is $18 million. In late 2019, ''
The Wall Street Journal ''The Wall Street Journal'' is an American business-focused, international daily newspaper based in New York City, with international editions also available in Chinese and Japanese. The ''Journal'', along with its Asian editions, is published ...
'' indicated CGI was part of the Chinese APT10 group's Operation Cloud Hopper hack, which exposed companies' data from 2013 to 2017. The first known target was
Rio Tinto Rio Tinto, meaning "red river", may refer to: Businesses * Rio Tinto (corporation), an Anglo-Australian multinational mining and resources corporation ** Rio Tinto Alcan, based in Canada ** Rio Tinto Borax in America *** Rio Tinto Borax Mine, ...
, who was accessed through CGI's managed cloud.


Corporate affairs

CGI originally stood for ''"Conseillers en gestion et informatique"''(Advisors on Management and Computer Systems). More recently, in English speaking countries it is taken to stand for ''"Consultants to Government and Industries"'').


Markets and corporate structure

CGI has an international client base, with large institutional clients in a wide array of industries and markets. The United States made up 29% of their client base as of March 2015, while Canada was the second-highest percentage at 15%. The majority of CGI's remaining contracts are in Europe (around 40%), with 15% in the rest of the world. CGI has a primary listing on the
Toronto Stock Exchange The Toronto Stock Exchange (TSX; french: Bourse de Toronto) is a stock exchange located in Toronto, Ontario, Canada. It is the 10th largest exchange in the world and the third largest in North America based on market capitalization. Based in the ...
and is a constituent of the
S&P/TSX 60 The S&P/TSX 60 Index is a stock market index of 60 large companies listed on the Toronto Stock Exchange. Maintained by the Canadian S&P Index Committee, a unit of Standard & Poor's, it exposes the investor to nine industry sectors. Combined with ...
. It has a secondary listing on the
New York Stock Exchange The New York Stock Exchange (NYSE, nicknamed "The Big Board") is an American stock exchange in the Financial District of Lower Manhattan in New York City. It is by far the world's largest stock exchange by market capitalization of its liste ...
. As of March 2015, CGI made 42% of its revenue through government contracts.


CGI Federal

CGI Federal is a wholly owned subsidiary of CGI Inc. CGI Federal has partnered with U.S. federal agencies to provide IT services in defense, diplomacy, intelligence, healthcare, environment, homeland security, justice, treasury and more. CGI Federal's board of directors includes former senior U.S. federal government executives such as Dr. James B. Peake, who was Secretary of the Department of Veterans Affairs from 2007 to 2009. CGI Federal has annual revenue exceeding US$1 billion and holds positions on some of the most competitive contract vehicles for the federal government, including the Alliant 2 government wide acquisition contract (GWAC). Innovation In 2018, CGI Federal opened an Innovation Center in Arlington, Virginia, to provide a dedicated collaboration space for agency and CGI experts to jointly explore the potential of new technologies. Notable projects of recent years include: * 2019: CGI Federal wins $223M Navy Electronic Procurement System Contract * 2018: CGI helps USAID adopt hybrid cloud IT infrastructure CGI awarded $530 million Continuous Diagnostics and Mitigation contract to strengthen cyber security of federal agencies * 2017: Social Security Administration (SSA) taps CGI, Leidos, Northrop for $7.8B IT services contract CGI Federal to provide contract writing management software under potential $134M Army deal * 2016: CGI wins position on US Navy's $809M NAVSUP Business Systems Center Contract USDA awards CGI potential $824M cloud-based financial shared services contract * 2015: USDA offers CGI's Momentum as a federal shared service * 2014: CGI Federal selected as prime contractor for General Services Administration (GSA) OASIS * 2013: Department of Homeland Security awarded CGI Federal a position on $6 billion BPA to provide continuous diagnostic and mitigation tools * 2012: The Centers for Medicare & Medicaid Services and CGI redesigned and relaunched Medicare.gov * 2011: CGI was contracted to develop the federal health insurance exchange (also referred to as Healthcare.gov or Obamacare) by the Centers of Medicare and Medicaid Services


Products and services

Originally CGI focused its products and services on
IT consulting In management, information technology consulting (also called IT consulting, computer consultancy, business and technology services, computing consultancy, technology consulting, and IT advisory) is a field of activity which focuses on advising o ...
, and the company later branched into
outsourcing Outsourcing is an agreement in which one company hires another company to be responsible for a planned or existing activity which otherwise is or could be carried out internally, i.e. in-house, and sometimes involves transferring employees and ...
,
software development Software development is the process of conceiving, specifying, designing, programming, documenting, testing, and bug fixing involved in creating and maintaining applications, frameworks, or other software components. Software development invo ...
, and systems integration, among other industries. At the end of 2014, CGI earned 52% of its revenue from providing outsourcing services (specifically through IT services and to a lesser degree, business process services) and 48% of its revenue from systems integration and consulting. Services CGI supplies in relation to business consulting include
business intelligence Business intelligence (BI) comprises the strategies and technologies used by enterprises for the data analysis and management of business information. Common functions of business intelligence technologies include reporting, online analytical ...
, business transformation,
change management Change management (sometimes abbreviated as CM) is a collective term for all approaches to prepare, support, and help individuals, teams, and organizations in making organizational change. It includes methods that redirect or redefine the use ...
,
cyber security Computer security, cybersecurity (cyber security), or information technology security (IT security) is the protection of computer systems and networks from attack by malicious actors that may result in unauthorized information disclosure, the ...
, CIO advisory services, digital enterprise, as well as other industry-specific services. In relation to business process services, CGI offers
customer service Customer service is the assistance and advice provided by a company to those people who buy or use its products or services. Each industry requires different levels of customer service, but in the end, the idea of a well-performed service is that ...
and billing,
payment services A payment service provider (PSP) is a third-party company that assists businesses to accept electronic payments, such as credit cards and debit cards payments. PSPs act as intermediaries between those who make payments, i.e. consumers, and those ...
, enterprise services,
collections Collection or Collections may refer to: * Cash collection, the function of an accounts receivable department * Collection (church), money donated by the congregation during a church service * Collection agency, agency to collect cash * Collection ...
,
engineering Engineering is the use of scientific principles to design and build machines, structures, and other items, including bridges, tunnels, roads, vehicles, and buildings. The discipline of engineering encompasses a broad range of more speciali ...
and
logistics Logistics is generally the detailed organization and implementation of a complex operation. In a general business sense, logistics manages the flow of goods between the point of origin and the point of consumption to meet the requirements of ...
, document and data services, and a BPS service launch. CGI provides full IT outsourcing services. The following is an overview of services provided by CGI as of 2015: * Application services * Business consulting * Business process services * Infrastructure services * IT outsourcing services * Systems integration services CGI also develops products and services for markets such as
telecommunications Telecommunication is the transmission of information by various types of technologies over wire, radio, optical, or other electromagnetic systems. It has its origin in the desire of humans for communication over a distance greater than that ...
,
health Health, according to the World Health Organization, is "a state of complete physical, mental and social well-being and not merely the absence of disease and infirmity".World Health Organization. (2006)''Constitution of the World Health Organ ...
,
manufacturing Manufacturing is the creation or production of goods with the help of equipment, labor, machines, tools, and chemical or biological processing or formulation. It is the essence of secondary sector of the economy. The term may refer to ...
,
oil and gas A fossil fuel is a hydrocarbon-containing material formed naturally in the Earth's crust from the remains of dead plants and animals that is extracted and burned as a fuel. The main fossil fuels are coal, oil, and natural gas. Fossil fuels ...
, posts and
logistics Logistics is generally the detailed organization and implementation of a complex operation. In a general business sense, logistics manages the flow of goods between the point of origin and the point of consumption to meet the requirements of ...
,
retail Retail is the sale of goods and Service (economics), services to consumers, in contrast to wholesaling, which is sale to business or institutional customers. A retailer purchases goods in large quantities from manufacturing, manufacturers, dire ...
and
consumer services Consumer services refers to the formulation, deformulation, technical consulting and testing of most consumer products, such as food, herbs, beverages, vitamins, pharmaceuticals, cosmetics, hair products, household cleaners, paints, plastics, metals ...
,
transportation Transport (in British English), or transportation (in American English), is the intentional movement of humans, animals, and goods from one location to another. Modes of transport include air, land ( rail and road), water, cable, pipelin ...
, and
utilities A public utility company (usually just utility) is an organization that maintains the infrastructure for a public service (often also providing a service using that infrastructure). Public utilities are subject to forms of public control and ...
. Clients include both private entities and central governments, state, provincial and local governments, and government departments dealing with
defense Defense or defence may refer to: Tactical, martial, and political acts or groups * Defense (military), forces primarily intended for warfare * Civil defense, the organizing of civilians to deal with emergencies or enemy attacks * Defense indus ...
,
intelligence Intelligence has been defined in many ways: the capacity for abstraction, logic, understanding, self-awareness, learning, emotional knowledge, reasoning, planning, creativity, critical thinking, and problem-solving. More generally, it can ...
,
space Space is the boundless three-dimensional extent in which objects and events have relative position and direction. In classical physics, physical space is often conceived in three linear dimensions, although modern physicists usually consi ...
,
health Health, according to the World Health Organization, is "a state of complete physical, mental and social well-being and not merely the absence of disease and infirmity".World Health Organization. (2006)''Constitution of the World Health Organ ...
,
human services Human services is an interdisciplinary field of study with the objective of meeting human needs through an applied knowledge base, focusing on prevention as well as remediation of problems, and maintaining a commitment to improving the overall qua ...
,
public safety Public security or public safety is the prevention of and protection from events that could endanger the safety and security of the public from significant danger, injury, or property damage. It is often conducted by a state government to ensur ...
,
justice Justice, in its broadest sense, is the principle that people receive that which they deserve, with the interpretation of what then constitutes "deserving" being impacted upon by numerous fields, with many differing viewpoints and perspective ...
,
tax A tax is a compulsory financial charge or some other type of levy imposed on a taxpayer (an individual or legal entity) by a governmental organization in order to fund government spending and various public expenditures (regional, local, or n ...
,
revenue In accounting, revenue is the total amount of income generated by the sale of goods and services related to the primary operations of the business. Commercial revenue may also be referred to as sales or as turnover. Some companies receive rev ...
and
collections Collection or Collections may refer to: * Cash collection, the function of an accounts receivable department * Collection (church), money donated by the congregation during a church service * Collection agency, agency to collect cash * Collection ...
.


Recent projects

Secure cloud computing CGI was the first large cloud provider to receive the U.S. Federal Risk and Authorization Management Program (FedRAMP) cloud security certification. CGI has also received the
Defense Information Systems Agency The Defense Information Systems Agency (DISA), known as the Defense Communications Agency (DCA) until 1991, is a United States Department of Defense (DoD) combat support agency composed of military, federal civilians, and contractors. DISA pro ...
's (DISA) cloud security accreditation. In December 2014 the firm IDC named CGI a "leader" in cloud IaaS services for governments. Emerging technologies The company has worked on numerous projects utilizing
emerging technologies Emerging technologies are technologies whose development, practical applications, or both are still largely unrealized. These technologies are generally new but also include older technologies finding new applications. Emerging technologies a ...
, and in 2013 the
World Anti-Doping Agency The World Anti-Doping Agency (WADA; french: Agence mondiale antidopage, AMA) is a foundation initiated by the International Olympic Committee based in Canada to promote, coordinate, and monitor the fight against drugs in sports. The agency's key ...
(WADA) launched the "whereabouts" mobile application. Developed with CGI, the app was put into use by over 25,000 athletes, allowing them to enter, check and change information on their whereabouts as part of their regulatory obligations. CGI's other emerging technology projects in 2014 included an "
Internet of Things The Internet of things (IoT) describes physical objects (or groups of such objects) with sensors, processing ability, software and other technologies that connect and exchange data with other devices and systems over the Internet or other com ...
"-based predictive maintenance software for remote elevator monitoring that uses "machine learning." In January 2015, CGI worked with the Estonian Ministry of the Interior and the Estonian Rescue Board to develop an emergency response system with the intent of accelerating response time in public safety missions. In July 2014, the analyst firm IDC named CGI a "major player" in "worldwide utilities mobile field force management software." Smart meters and smart grids The DECC selected CGI to work on the DCC User Gateway, which is a network for businesses and utilities to access a central network on smart meters. As of 2014 CGI has also been commissioned to build
smart grid A smart grid is an electrical grid which includes a variety of operation and energy measures including: *Advanced metering infrastructure (of which smart meters are a generic name for any utility side device even if it is more capable e.g. a f ...
s for high-profile projects such as Low Carbon London and InovGrid in Portugal. Asset management and manufacturing CGI has long been involved in the
asset management Asset management is a systematic approach to the governance and realization of value from the things that a group or entity is responsible for, over their whole life cycles. It may apply both to tangible assets (physical objects such as buildings ...
market, developing a number of related software projects such as the PragmaCAD. CGI's ARM product suite is primarily used by US distribution companies, while CGI's Renewable Management System is used by companies such as EDP Renewables to "monitor and control energy production." CGI continues to be a member of the Institute of Asset Management (IAM) in the UK, and along with the IAM and the
British Standards Institution The British Standards Institution (BSI) is the national standards body of the United Kingdom. BSI produces technical standards on a wide range of products and services and also supplies certification and standards-related services to busines ...
was involved in developing the ISO 55000 asset integrity standard. Logica had co-founded the IAM in 2003 before its acquisition by CGI. As a member of the board of the Manufacturing Enterprise Solutions Association (MESA), CGI is also a provider of MESA C-level training. CGI has developed asset management software for clients in highly regulated markets such as the oil and gas industries, and by the early 2000s CGI had developed ProSteward360 for chemical firms, which is a "point solution for chemical and regulatory compliance." CGI released the IBOR program in 2011, which is a "public space smart control and management system" used to increase energy efficiency in areas such as street lighting. Using IBOR, CGI began working with SPIE Belgium in April 2015 on a project to "modernize the remote management of highway lighting within the
Flemish Region The Flemish Region ( nl, Vlaams Gewest, ),; german: Flämische Region usually simply referred to as Flanders ( nl, link=no, Vlaanderen ) ; german: link=no, Flandern is one of the three regions of Belgium—alongside the Walloon Region and ...
". In July 2014, the firm IDC released a report naming CGI as a "major player" in worldwide enterprise asset management software for energy and water delivery utilities. Financial management and fraud detection CGI began working with CIFAS in April 2013 on a modernized version of the fraud detection CaseLink platform, which was released in September 2014 in the UK. The platform is used to visualize and analyze data from the National Fraud Database. CGI's HotScan software scans payments and customer data as a watchlist filter, and since 2005 it has been certified by the
Society for Worldwide Interbank Financial Telecommunication Swift or SWIFT most commonly refers to: * SWIFT, an international organization facilitating transactions between banks ** SWIFT code * Swift (programming language) * Swift (bird), a family of birds It may also refer to: Organizations * SWIFT, a ...
(SWIFT) as a plugin for the SWIFT Alliance Add-on Label. CGI worked with the
Commonwealth of Virginia Virginia, officially the Commonwealth of Virginia, is a state in the Mid-Atlantic and Southeastern regions of the United States, between the Atlantic Coast and the Appalachian Mountains. The geography and climate of the Commonwealth are ...
to develop eVA, which is Virginia's electronic purchasing software. In April 2014, CGI worked with the UK Payments Council to create
Paym Paym ( ) is a mobile payment system provided by banks and building societies in the United Kingdom. Recipients are identified by their mobile phone number instead of bank details such as sort code and account number. The service was develope ...
, an app that allows customers of major banks in the UK to send and receive funds with their mobile phone.
Australia and New Zealand Banking Group The Australia and New Zealand Banking Group Limited (ANZ) is an Australian multinational banking and financial services company headquartered in Melbourne, Victoria. It is Australia's second-largest bank by assets and fourth-largest bank by ma ...
renewed its contract with CGI in October 2014 for software-as-a-service (SaaS), in an effort to use their banking platform to expand their international trade program with the CGI Trade360 service. The program was at that point being used by ANZ to allow trading in 28 countries. Government and Military In March 2015, CGI won a contract with the
North Wales Police North Wales Police ( cy, Heddlu Gogledd Cymru) is the territorial police force responsible for policing North Wales. Its headquarters are in Colwyn Bay. , the force has 1,510 police officers, 170 special constables, 182 police community suppor ...
for close to $27.4 million, to provide the department with "managed ICT (information and communications technology) and associated business services." Also in March, the British
Ministry of Defence {{unsourced, date=February 2021 A ministry of defence or defense (see spelling differences), also known as a department of defence or defense, is an often-used name for the part of a government responsible for matters of defence, found in state ...
(MOD) selected CGI to provide training needs analysis at the Defense College of Technical Training and to provide support for the MOD's Fire Control Battlefield Information System Application (FC BISA) and the Fire Control Application (FCA) systems. Health insurance marketplaces in the United States The
Patient Protection and Affordable Care Act The Affordable Care Act (ACA), formally known as the Patient Protection and Affordable Care Act and colloquially known as Obamacare, is a landmark U.S. federal statute enacted by the 111th United States Congress and signed into law by Pres ...
was signed into law in 2010, and called for the creation of
health insurance marketplace In the United States, health insurance marketplaces, also called health exchanges, are organizations in each state through which people can purchase health insurance. People can purchase health insurance that complies with the Patient Protecti ...
s for US citizens. In 2011 CGI Federal won a $93.7 million contract with the
United States Department of Health and Human Services The United States Department of Health and Human Services (HHS) is a cabinet-level executive branch department of the U.S. federal government created to protect the health of all Americans and providing essential human services. Its motto is ...
to help establish the software back-end of a new federal health insurance marketplace. For the next two years the
Centers for Medicare and Medicaid Services The Centers for Medicare & Medicaid Services (CMS), is a federal agency within the United States Department of Health and Human Services (HHS) that administers the Medicare program and works in partnership with state governments to administer M ...
oversaw the website's design,
outsourcing Outsourcing is an agreement in which one company hires another company to be responsible for a planned or existing activity which otherwise is or could be carried out internally, i.e. in-house, and sometimes involves transferring employees and ...
to 55 federal contractors such as
Experian Experian is an American–Irish multinational data analytics and consumer credit reporting company. Experian collects and aggregates information on over 1 billion people and businesses including 235 million individual U.S. consumers and more ...
and Quality Software Services, Inc. CGI Federal subcontracted the back-end work to other companies, as is common on large government contracts, and was also responsible for building some of the state-level healthcare exchanges. The
Obama administration Barack Obama's tenure as the 44th president of the United States began with his first inauguration on January 20, 2009, and ended on January 20, 2017. A Democrat from Illinois, Obama took office following a decisive victory over Republican ...
repeatedly modified policies pertaining to the
Patient Protection and Affordable Care Act The Affordable Care Act (ACA), formally known as the Patient Protection and Affordable Care Act and colloquially known as Obamacare, is a landmark U.S. federal statute enacted by the 111th United States Congress and signed into law by Pres ...
until the summer of 2013, meaning contractors had to adapt the software to changing requirements and delay aspects of development. Following the public launch of HealthCare.gov on October 1, 2013, technical issues surfaced which prevented many users from logging in. As one of primary contractors involved, CGI Federal came under scrutiny for the difficulties, with the
Lexington Institute The Lexington Institute is a center-right think tank headquartered in Arlington, Virginia, United States. It focuses mainly on defense and security policy. History, staff, and positions The Lexington Institute was founded in 1998 by former U.S. ...
later concluding that "CGI Federal was raked over the coals in congressional hearings because it was responsible for the portal — even though many of the early problems with its part of the project were traceable to a front-end feature assembled by a different contractor for which CGI wasn't responsible." By the December 2013 deadline the HealthCare.gov problems had largely been fixed, and within several weeks enrollment via the federal website was at 1.1 million people. Analysis of the situation by journalists, government officials, and
think tanks A think tank, or policy institute, is a research institute that performs research and advocacy concerning topics such as social policy, political strategy, economics, military, technology, and culture. Most think tanks are non-governmental org ...
has varied, and the
Government Accountability Office The U.S. Government Accountability Office (GAO) is a legislative branch government agency that provides auditing, evaluative, and investigative services for the United States Congress. It is the supreme audit institution of the federal gover ...
released a non-partisan study in July 2014 concluding that the Obama administration failed to provide "effective planning or oversight practices" during development. Other analysts argued that the
Centers for Medicare and Medicaid Services The Centers for Medicare & Medicaid Services (CMS), is a federal agency within the United States Department of Health and Human Services (HHS) that administers the Medicare program and works in partnership with state governments to administer M ...
(CMS) was ill-suited for a systems integration role, and that US regulations pertaining to large government contracts stifled
agile software development In software development, agile (sometimes written Agile) practices include requirements discovery and solutions improvement through the collaborative effort of self-organizing and cross-functional teams with their customer(s)/ end user(s), ...
. The state governments of
Vermont Vermont () is a U.S. state, state in the northeast New England region of the United States. Vermont is bordered by the states of Massachusetts to the south, New Hampshire to the east, and New York (state), New York to the west, and the Provin ...
and
Massachusetts Massachusetts (Massachusett: ''Muhsachuweesut Massachusett_writing_systems.html" ;"title="nowiki/> məhswatʃəwiːsət.html" ;"title="Massachusett writing systems">məhswatʃəwiːsət">Massachusett writing systems">məhswatʃəwiːsət'' En ...
also contracted with CGI to work on their
health insurance marketplace In the United States, health insurance marketplaces, also called health exchanges, are organizations in each state through which people can purchase health insurance. People can purchase health insurance that complies with the Patient Protecti ...
s, and both experienced difficulties with their launches in late 2013. CGI was also responsible for developing Hawaii Health Connector, and though the site did launch as planned on October 1, 2013, underlying technical issues prevented registered users from comparing and shopping insurance plans until October 15, 2013. The
Colorado Colorado (, other variants) is a state in the Mountain West subregion of the Western United States. It encompasses most of the Southern Rocky Mountains, as well as the northeastern portion of the Colorado Plateau and the western edge of the ...
health insurance market system, Connect for Health Colorado, which unlike the federal website had development led by CGI, has been running relatively smoothly and as of May 6, 2014, it was announced that 129,000 Coloradans signed up for commercial health insurance through the state's health insurance marketplace since opening October 1, 2013. CGI also developed a successful exchange website for
Kentucky Kentucky ( , ), officially the Commonwealth of Kentucky, is a state in the Southeastern region of the United States and one of the states of the Upper South. It borders Illinois, Indiana, and Ohio to the north; West Virginia and Virginia ...
. Mobile transport services CGI is one of 34 members of MOBiNET, a European consortium that aims to introduce mobile transport services across Europe. CGI branched into the
electric car An electric car, battery electric car, or all-electric car is an automobile that is propelled by one or more electric motors, using only energy stored in batteries. Compared to internal combustion engine (ICE) vehicles, electric cars are quiet ...
market early in the industry's growth cycle, and by 2010 CGI's Charge-Point Interactive Management System (CiMS) was in use by car companies such as Foundation ElaadNL, which was using the open communication protocol to deploy electric car charging stations throughout the Netherlands. In July 2014, CGI began working with
Volvo The Volvo Group ( sv, Volvokoncernen; legally Aktiebolaget Volvo, shortened to AB Volvo, stylized as VOLVO) is a Swedish multinational manufacturing corporation headquartered in Gothenburg. While its core activity is the production, distributio ...
to provide "authentication certificate services" for each new Volvo car. CGI also developed the SIGMA program for
ProRail ProRail () is a Dutch government organisation responsible for the maintenance and extension of the national railway network infrastructure (not the metro or tram), the allocation of rail capacity, and controlling rail traffic. Prorail is a part ...
. According to the organization
Esri Esri (; Environmental Systems Research Institute) is an American multinational geographic information system (GIS) software company. It is best known for its ArcGIS products. With a 43% market share, Esri is the world's leading supplier of GIS ...
, "the application is based on
ArcGIS ArcGIS is a family of client, server and online geographic information system (GIS) software developed and maintained by Esri. ArcGIS was first released in 1999 and originally was released as ARC/INFO, a command line based GIS system for manipul ...
for Servers and enables employees to manage the condition of the rail lines and combine design and measurement-data of the railroad track in multiple dimensions." As of 2013, CGI's train occupancy mobile app, iNStAPP, had won a number of industry awards, and was being used by several train companies and institutions in Europe. Other projects relating to passenger experience include a travel journey planner CGI developed for the city of
Helsinki, Finland Helsinki ( or ; ; sv, Helsingfors, ) is the capital, primate, and most populous city of Finland. Located on the shore of the Gulf of Finland, it is the seat of the region of Uusimaa in southern Finland, and has a population of . The city ...
. As of 2014 the app was used by around 150,000 people daily. Space and aviation In July 2014, CGI's Space, Defence and National Security division in the UK was awarded a contract by the European Commission Directorate General for Enterprise and Industry (DG ENTR) to build the "core infrastructure" for the first demonstrator of the Galileo Commercial Service, which is a new service to be created as part of the European Global Navigation Satellite System (GNSS). The service is intended for satellite navigation, and "was introduced with the goal of creating a potential revenue source to support the future maintenance of EU satellite navigation services." Wrote ''GPS Daily'', "once complete, the demonstrator will be made available to other GNSS service providers to test across vertical markets, including transport, insurance and personal mobility." As of 2014 CGI was also involved with developing software for the ESTCube-1, which is the first satellite in the world with electric solar wind sail (e-sail). A Mission Control System is currently being developed by the students of
Tartu University The University of Tartu (UT; et, Tartu Ülikool; la, Universitas Tartuensis) is a university in the city of Tartu in Estonia. It is the national university of Estonia. It is the only classical university in the country, and also its biggest ...
under the supervision of CGI. In November 2014, CGI was awarded a new contract by the British satellite telecommunications company Inmarsat to "support data communications between the pilot and air traffic controller within the European airspace." Inmarsat brought CGI in to help develop the Iris Precursor, particularly "key safety and security features needed for future European
air traffic management 334x334px, Air traffic management (ATM) is an aviation term encompassing all systems that assist aircraft to depart from an aerodrome, transit airspace, and land at a destination aerodrome, consisting of air traffic services (ATS) including air tr ...
communications." Also, "CGI will develop ground-based gateways" that will allow the SwiftBroadband system and the
Single European Sky ATM Research Single European Sky ATM Research (SESAR) is a collaborative project to completely overhaul European airspace and its air traffic management (ATM). The actual program is managed by the SESAR Joint Undertaking as a public–private partnership (PP ...
program to interface. In 2015, CGI's contract to provide IT services to
Airbus Airbus SE (; ; ; ) is a European multinational aerospace corporation. Airbus designs, manufactures and sells civil and military aerospace products worldwide and manufactures aircraft throughout the world. The company has three divisions: '' ...
was extended.


Awards

CGI Federal is ranked 26th on the 2018 Washington Technology Top 100, and 72nd on the 2019 Bloomberg Government 200 (BGOV200). The company also was a finalist for the 2018 Greater Washington Government Contractor Awards, Contractor of the Year ($300 million+), and a 2017 ACT-IACT Igniting Innovation Award. A number of CGI Federal executives are recognized for leadership in their sectors, including: Tim Hurlebaus, President: 2019 Wash100, 2018 Fed100 and GovCon 2018 Executive of the Year finalist; Stephanie Mango, Senior Vice President: 2018 Pinnacle Awards, National Security Executive of the Year  and 2018 Top 10 Executives to Watch In National Security; Malcolm Harden, Vice President: 2019 Fed100; and Steve Soussa, Senior Vice President: 2018 Top 10 Health Care Leaders to Watch.


See also

* :CGI Group *
Canadian industrial research and development organizations Expenditures by Canadian corporations on research and development accounted for about 50% of all spending on scientific research and development in Canada in 2007. In the corporate sector research and development tends to focus on the creation or ...
* Companies listed on the Toronto Stock Exchange (C) * Companies listed on the New York Stock Exchange (C) *
Economy of Montreal The economy of Montreal is the second largest of all cities in Canada and the first in Quebec. Montreal is a centre of commerce, industry, technology, culture, finance, and world affairs. In 2015, Metropolitan Montreal was responsible for $193 B ...
*
List of companies of Canada Canada is a country in the northern part of North America. Canada is the world's eighth-largest economy , with a nominal GDP of approximately US$2.2 trillion. It is a member of the Organisation for Economic Co-operation and Development (OE ...
*
S&P/TSX Composite Index The S&P/TSX Composite Index is the benchmark Canadian index, representing roughly 70% of the total market capitalization on the Toronto Stock Exchange (TSX) with about 250 companies included in it. The Toronto Stock Exchange is made up of over 1, ...


References


External links

* {{DEFAULTSORT:Cgi Group 1976 establishments in Quebec Call centre companies Canadian brands Canadian companies established in 1976 Companies based in Montreal Companies listed on the New York Stock Exchange Companies listed on the Toronto Stock Exchange Consulting firms established in 1976 Information technology companies of Canada Information technology consulting firms International information technology consulting firms Management consulting firms Outsourcing companies S&P/TSX 60 Technology companies established in 1976