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Credit One Bank, N.A. is an American bank and financial services company specializing in credit cards, particularly for borrowers with low credit scores. It is a wholly-owned subsidiary of Credit One Financial, incorporated in
Nevada Nevada ( ; ) is a state in the Western region of the United States. It is bordered by Oregon to the northwest, Idaho to the northeast, California to the west, Arizona to the southeast, and Utah to the east. Nevada is the 7th-most extensive, ...
. Credit One Financial is an S corporation that is affiliated with Sherman Financial Group through common beneficial ownership. Despite the similar names and "nearly identical" logos, Credit One is not affiliated with the much larger
Capital One Capital One Financial Corporation is an American bank holding company specializing in credit cards, auto loans, banking, and savings accounts, headquartered in McLean, Virginia with operations primarily in the United States. It is on the li ...
.


History

Credit One Bank began operations as a full-service bank under the name First National Bank of Marin (FNBM) in
San Rafael, California San Rafael ( ; Spanish for " St. Raphael", ) is a city and the county seat of Marin County, California, United States. The city is located in the North Bay region of the San Francisco Bay Area. As of the 2020 U.S. census, the city's populatio ...
, on July 30, 1984. FNBM maintained a wide range of products until 1995 when it began focusing primarily on two types of products, partially and fully secured credit cards. FNBM received a limited purpose designation from the
Office of the Comptroller of the Currency The Office of the Comptroller of the Currency (OCC) is an independent bureau within the United States Department of the Treasury that was established by the National Currency Act of 1863 and serves to charter, regulate, and supervise all natio ...
(OCC), a bureau of the United States Department of the Treasury, in June 1996. Limited purpose banks offer only a narrow product line. The bank moved from San Rafael, California, to Las Vegas, Nevada, in November 1998. FNBM obtained its CEBA status in March 2005 and subsequently changed its name to Credit One Bank, N.A. on February 1, 2006. In 2018, Credit One Bank moved its headquarters to a new facility. In 2021, the bank expanded its headquarters.


Sponsorships

Credit One Bank started sponsoring Chip Ganassi Racing in 2016. In 2017,
Jamie McMurray James Christopher McMurray (born June 3, 1976), nicknamed Jamie Mac, is an American former professional stock car racing driver and currently an analyst for '' Fox NASCAR''. He raced in the NASCAR Cup Series on a full-time basis from 2003 to 2018 ...
drove a Credit One Bank No. 1 car for four races. The next year, the bank changed its sponsorship to
Kyle Larson Kyle Miyata Larson (born July 31, 1992) is an American professional auto racing driver. He competes full-time in the NASCAR Cup Series, driving the No. 5 Chevrolet Camaro ZL1 for Hendrick Motorsports. Larson is the 2021 NASCAR Cup Series champi ...
, who drove a sponsored No. 42 car in eight Monster Energy Cup events and two NASCAR Xfinity Series events. After
Target Target may refer to: Physical items * Shooting target, used in marksmanship training and various shooting sports ** Bullseye (target), the goal one for which one aims in many of these sports ** Aiming point, in field artillery, f ...
’s departure from NASCAR after 2017, Credit One Bank became Larson's primary sponsor for the No. 42 Chevrolet starting the following season. Since 2016, Credit One Bank has been sponsoring the broadcast of the white flag lap of most NASCAR races. In 2017, Credit One Bank became a sponsor of the
National Hockey League The National Hockey League (NHL; french: Ligue nationale de hockey—LNH, ) is a professional ice hockey league in North America comprising 32 teams—25 in the United States and 7 in Canada. It is considered to be the top ranked professional ...
's
Vegas Golden Knights The Vegas Golden Knights are a professional ice hockey team based in the Las Vegas metropolitan area. They compete in the National Hockey League (NHL) as a member of the Pacific Division in the Western Conference. Founded in 2017 as an expa ...
in their inaugural season. In 2019, Credit One Bank became a founding partner with Minor League Baseball's
Las Vegas Aviators The Las Vegas Aviators, formerly known as the Las Vegas 51s and Las Vegas Stars, are a Minor League Baseball team of the Pacific Coast League (PCL) and the Triple-A affiliate of the Oakland Athletics. They are located in Summerlin South, Nevada ...
, a Triple-A affiliate of the Oakland Athletics. Credit One Bank is also a sponsor of the
Las Vegas Raiders The Las Vegas Raiders are a professional American football team based in the Las Vegas metropolitan area. The Raiders compete in the National Football League (NFL) as a member club of the league's American Football Conference (AFC) West div ...
. Credit One Bank sponsored a 2020 women's tennis tournament, The Credit One Bank Invitational.


Criticism

The
Better Business Bureau Better Business Bureau (BBB) is a private, 501(c)(6) nonprofit organization founded in 1912. BBB's self-described mission is to focus on advancing marketplace trust, consisting of 97 independently incorporated local BBB organizations in the Unite ...
's profile for Credit One Bank includes an alert reading, "BBB files indicate that this business has a pattern of complaints concerning billing/collection issues. Complainants allege that this Credit One Bank charges consumers, sometimes repeatedly, without authorization, which may include late or unexplained fees. Complainants also allege that Credit One Bank forwards incorrect information to credit reporting agencies such as Equifax, Experian and TransUnion."
The Motley Fool The Motley Fool is a private financial and investing advice company based in Alexandria, Virginia. It was founded in July 1993 by co-chairmen and brothers David Gardner and Tom Gardner, and Erik Rydholm, who has since left the company. The compa ...
gave a one-star (out of five) review to Credit One Bank's credit card. The review praised the bank for making the card available to customers with poor credit and for offering cash-back incentives, while criticizing the card's complicated application process and high fees. On June 9, 2022, ''
The Wall Street Journal ''The Wall Street Journal'' is an American business-focused, international daily newspaper based in New York City, with international editions also available in Chinese and Japanese. The ''Journal'', along with its Asian editions, is published ...
'' reported: "A bankruptcy judge found Credit One Bank liable to roughly 288,000 credit-card customers, saying the bank lied about turning over all its documents." The ''Wall Street Journal'' reported that the Sherman Financial Group, Credit One's parent company, increased its litigation activity against customers with delinquent accounts during the
COVID-19 pandemic The COVID-19 pandemic, also known as the coronavirus pandemic, is an ongoing global pandemic of coronavirus disease 2019 (COVID-19) caused by severe acute respiratory syndrome coronavirus 2 (SARS-CoV-2). The novel virus was first identi ...
at a time when many other financial companies had decreased theirs.Most Big Debt Collectors Backed Off During the Pandemic. One Pressed Ahead.
By Shane Shifflett and Justin Scheck,
Wall Street Journal ''The Wall Street Journal'' is an American business-focused, international daily newspaper based in New York City, with international editions also available in Chinese and Japanese. The ''Journal'', along with its Asian editions, is published ...
, April 7, 2021
The Credit One Bank logo and the
Capital One Capital One Financial Corporation is an American bank holding company specializing in credit cards, auto loans, banking, and savings accounts, headquartered in McLean, Virginia with operations primarily in the United States. It is on the li ...
logo both have an arcing "swoosh" above their names. This has led to some confusion among consumers. Credit One Bank adopted their black and blue logo in 2006 after they changed their name, and Capital One adopted their blue and red logo in 2008. Capital One's subsequent $13 billion marketing campaign led to a large number of new customers for both itself and Credit One, some of whom were unaware that the two were different companies.


References


External links

* {{Official site, https://www.creditonebank.com Banks based in Nevada Banks established in 1984 Companies based in Paradise, Nevada