Conversation theory is a
cybernetic
Cybernetics is the transdisciplinary study of circular causal processes such as feedback and recursion, where the effects of a system's actions (its outputs) return as inputs to that system, influencing subsequent action. It is concerned with ...
approach to the study of conversation, cognition and learning that may occur between two participants who are engaged in conversation with each other.
It presents an experimental framework heavily utilizing
human-computer interactions and
computer theoretic models as a means to present a scientific theory explaining how conversational interactions lead to the emergence of knowledge between participants. The theory was developed by
Gordon Pask
Andrew Gordon Speedie Pask (28 June 1928 – 29 March 1996) was a British cybernetician, inventor and polymath who made multiple contributions to cybernetics, educational psychology, educational technology, applied epistemology, chemical comp ...
, who credits Bernard Scott, Dionysius Kallikourdis, Robin McKinnon-Wood, and others during its initial development and implementation as well as
Paul Pangaro during subsequent years.
[Other contributors include: Brian Lewis, Robin Bailey, David Ensor, Tony Newton, Valary Robinson, Robert Newton, Elizibeth Pask, V. Midora and N. Green.]
Overview
Conversation theory may be described as a
formal
Formal, formality, informal or informality imply the complying with, or not complying with, some set of requirements ( forms, in Ancient Greek). They may refer to:
Dress code and events
* Formal wear, attire for formal events
* Semi-formal atti ...
theory of conversational process, as well as a theoretical methodology concerned with
concept
A concept is an abstract idea that serves as a foundation for more concrete principles, thoughts, and beliefs.
Concepts play an important role in all aspects of cognition. As such, concepts are studied within such disciplines as linguistics, ...
-forming and concept-sharing between conversational participants. It may be viewed as a framework that may be used to examine learning and development through the means of conversational techniques by means of human-machine interactions; the results of which may then inform approaches to education,
educational psychology
Educational psychology is the branch of psychology concerned with the scientific study of human learning. The study of learning processes, from both cognitive psychology, cognitive and behavioral psychology, behavioral perspectives, allows researc ...
, and
epistemology
Epistemology is the branch of philosophy that examines the nature, origin, and limits of knowledge. Also called "the theory of knowledge", it explores different types of knowledge, such as propositional knowledge about facts, practical knowle ...
. While the framework is interpretable as a psychological framework with educational applications (specifically, as a general framework to think about teaching and learning), Pask's motivation in developing the theory has been interpreted by some who closely worked with him develop upon certain theoretical concerns regarding the nature of cybernetic inquiry.
The theory has been noted to have been influenced by a variety of psychological, pedagogical and philosophical influences such as
Lev Vygotsky
Lev Semyonovich Vygotsky (, ; ; – June 11, 1934) was a Russian and Soviet psychologist, best known for his work on psychological development in children and creating the framework known as cultural-historical activity theory. After his ear ...
,
R. D. Laing and
George H. Mead. With some authors suggesting that the kind of human-machine learning interactions documented in conversation theory to be mirroring Vygotsky's descriptions of the
zone of proximal development
The zone of proximal development (ZPD) is a concept in educational psychology that represents the space between what a learner is capable of doing unsupported and what the learner cannot do even with support. It is the range where the learner is a ...
, and his descriptions of spontaneous and scientific concepts.
The theory prioritizes learning and teaching approaches related to education. A central idea of the theory is that learning occurs through
conversation
Conversation is interactive communication between two or more people. The development of conversational skills and etiquette is an important part of socialization. The development of conversational skills in a new language is a frequent focus ...
s: For if participant ''A'' is to be conscious with participant ''B'' of a topic of inquiry, both participants must be able to converse with each other about that topic. Because of this, participants engaging in a discussion about a subject matter make their knowledge claims explicit through the means of such conversational interactions.
The theory is concerned with a variety of "psychological, linguistic, epistemological, social or non-commitally mental events of which there is awareness".
Awareness in this sense is not of a person-specific type, i.e., it is not necessarily localized in a single participant. Instead, the type of awareness examined in conversation theory is the kind of joint awareness that may be shared between entities.
While there is an acknowledgment of its similarities to
phenomenology
Phenomenology may refer to:
Art
* Phenomenology (architecture), based on the experience of building materials and their sensory properties
Philosophy
* Phenomenology (Peirce), a branch of philosophy according to Charles Sanders Peirce (1839� ...
, the theory extends its analysis to examine cognitive processes. However, the concept of cognition is not viewed as merely being confined to an individual's brain or central nervous system. Instead, cognition may occur at the level of a group of people (leading to the emergence of social awareness), or may characterize certain types of computing machines.
Initial results from the theory lead to a distinction in the type of learning strategies participants used during the learning process; whereby students in general gravitated towards ''holistic'' or ''serialist'' learning strategies (with the optimal mixture producing a ''versatile'' learning strategy).
Conversation
Following
Hugh Dubberly and
Paul Pangaro, a conversation in the context of conversation theory involves an exchange between two participants whereby each participant is contextualized as a learning system whose internal states are changed through the course of the conversation.
What can be discussed through conversation, i.e., topics of discussion, are said to belong to a conversational domain.
Conversation is distinguished from the mere exchange of information as seen in
information theory
Information theory is the mathematical study of the quantification (science), quantification, Data storage, storage, and telecommunications, communication of information. The field was established and formalized by Claude Shannon in the 1940s, ...
, by the fact that utterances are interpreted within the context of a given perspective of such a learning system.
Each participant's meanings and perceptions change during the course of a conversation, and each participant can agree to commit to act in certain ways during the conversation. In this way, conversation permits not only learning but also collaboration through participants coordinating themselves and designating their roles through the means of conversation.
Since meanings are agreed during the course of a conversation, and since purported agreements can be illusory (whereby we think we have the same understanding of a given topic but in fact do not), an empirical approach to the study of conversation would require stable reference points during such conversational exchanges between peers so as to permit reproducible results. Using computer theoretical models of cognition, conversation theory can document these intervals of understanding that arise in the conversations between two participating individuals, such that the development of individual and collective understandings can be analyzed rigorously.
In this way, Pask has been argued to have been an early pioneer in AI-based educational approaches: Having proposed that advances in computational media may enable conversational forms of interactions to take place between man and machine.
Language
The types of languages that conversation theory utilizes in its approach are distinguishable based on a language's role in relation to an experiment in which a conversation is examined as the subject of inquiry; thus, it follows that conversations can be conducted at different levels depending on the role a language has in relation to an experiment.
The types of languages are as follows: Natural languages used for general discussions outside the experiment; object languages which are the subject of inquiry during an experiment, and finally a metalanguage which is used to talk about the design, management, and results on an experiment.
A natural language
is treated as an unrestricted language used between a source (say a participant) and an interrogator or analyst (say an experimenter).
For this reason, it may be considered a language for general discussion in the context of conversation theory.
An object language
meanwhile, has some of the qualities of a natural language (which permits commands, questions, ostentation and predication),
but is used in conversation theory specifically as the language studied during experiments. Finally, the metalanguage
is an observational language used by an interrogator or analysis for describing the conversational system under observation, prescribing actions that are permitted within such a system, and posing parameters regarding what may be discussed during an experiment under observation.
The object language
differs from most formal languages, by virtue of being "a command and question language
not an assertoric language like
predicate calculus".
Moreover,
is a language primarily dealing with metaphors indicating
material
A material is a matter, substance or mixture of substances that constitutes an Physical object, object. Materials can be pure or impure, living or non-living matter. Materials can be classified on the basis of their physical property, physical ...
analogies and not on the kind of propositions dealing with
truth or falsity values.
Since conversation theory specifically focuses on learning and development within human subjects, the object language is separated into two distinct modes of conversing.
Conversation theory conceptualises learning as being the result of two integrated levels of control: The first level of control is designated by
and designates a set of problem-solving procedures which attempt to attain goals or subgoals, whereas the second level of control is designated as
and denotes various constructive processes that have been acquired by a student through maturation, imprinting and previous learning.
The object language
then is demarcated in conversation theory based on these considerations, whereby it is split between
and
lines of inquiry such that an object language is the
ordered pair
In mathematics, an ordered pair, denoted (''a'', ''b''), is a pair of objects in which their order is significant. The ordered pair (''a'', ''b'') is different from the ordered pair (''b'', ''a''), unless ''a'' = ''b''. In contrast, the '' unord ...
of such discourse types
.
According to Bernard Scott,
discourse of an object language may be conceptualized as the level of how, i.e., discourse that is concerned with "how to “do” a topic: how to recognize it, construct it, maintain it and so on".
Meanwhile,
discourse may be conceptualized as the level of why, i.e., it is discourse "concerned with explaining or justifying what a topic means in terms of other topics".
Concepts
A
concept
A concept is an abstract idea that serves as a foundation for more concrete principles, thoughts, and beliefs.
Concepts play an important role in all aspects of cognition. As such, concepts are studied within such disciplines as linguistics, ...
in conversation theory, is conceived of as the production, reproduction, and maintenance of a given topic relation
from other topic relations
, all belonging to a given conversational domain
. This implies
, where
and
are used to represent a number on a finite
index
Index (: indexes or indices) may refer to:
Arts, entertainment, and media Fictional entities
* Index (''A Certain Magical Index''), a character in the light novel series ''A Certain Magical Index''
* The Index, an item on the Halo Array in the ...
of numbers. A concept must satisfy the twin condition that it must entail
and be entailed
by other topics.
A concept in the context of conversation theory is not a class, nor description of a class, nor a stored description: Instead, a concept is specifically used to reconstruct, reproduce or stabilize relations. Thus, if
is the head topic of discussion, then
implies that the concept of that relation produces, reproduces, and maintains that relation.
Now, a concept itself is considered to consist of the ordered pair containing a program and an interpretation:
Whereby a program attempts to derive a given topic relation, while an interpretation refers to the compilation of that program.
In other words, given a specific topic relation, a program attempts to derive that relation through a series of other topic relations, which are compiled in such a way as to derive the initial topic relation.
A concept as defined above is considered to be a
-procedure, which is embodied by an underlying
processor called a
-processor.
In this way, Pask envisages concepts as mental organisations that hold a hypothesis and seek to test that hypothesis in order to confirm or deny its validity. This notion of a concept has been noted as formally resembling a TOTE cycle discussed by
Miller
A miller is a person who operates a mill, a machine to grind a grain (for example corn or wheat) to make flour. Milling is among the oldest of human occupations. "Miller", "Milne" and other variants are common surnames, as are their equivalents ...
,
Galanter and
Pribram.
[Pask believed Miller's model had been "carelessly applied to analogize the mind and computer programs without considering hepossibility of recursive circularity between problem-solvers of varied competence iteratively supplementing each other's understandings" .] The contents and structure that a concept might have at a given interaction of its continuous deformation can be represented through an entailment structure.
Such conceptual forms are said to be emergent through conversational interactions. They are encapsulated through entailment structures, which is a way by which we may visualize an organized and publicly available collection of resultant knowledge. Entailment structures may afford certain advantages compared to certain
semantic network
A semantic network, or frame network is a knowledge base that represents semantic relations between concepts in a network. This is often used as a form of knowledge representation. It is a directed or undirected graph consisting of vertices, ...
structures, as they force semantic relations to be expressed as belonging to
coherent structures. The entailment structure is composed of a series of nodes and arrows representing a series of topic relations and the derivations of such topic relations. For example:

In the above illustration, let
, such that there are topic relations that are members of a set of topic relations. Each topic relation is represented by a node, and the entailment represented by the black arc. It follows that
in the case above, such that the topics ''P'' and ''Q'' entail the topic of ''T''.

Assuming we use the same derivation process for all topics in above entailment structure, then we are let with the following product as illustrated above. This represents a minimal entailment mesh consisting of a triad of derivations:
,
, and
. The solid arc indicates that a given head topic relation is derived from subordinate topics, whereas the arcs with dotted lines represent how the head topic may be used to derive other topics. Finally:

Represents two solid arcs permitting alternative derivations of the topic ''T''. This can be expressed as
, which reads either the set containing ''P'' and ''Q'', or the set containing ''R'' and ''S'' entail ''T''. Lastly, a formal analogy is shown where two topics ''T'' and ''T belonging to two entailment meshes are demonstrated to have a one-to-one correspondence with each other. The diamond shape
below denotes analogy relation that can be claimed to exist between any three topics of each entailment mesh.

The relation of one topic ''T'' to another ''T by an analogy can also be seen as: Being based on an isomorphism
, a semantic distinction
between two individual universes on interpretation
. Assuming an analogy holds for two topics in two distinct entailment meshes, then it should hold for all if the analogy is to be considered coherent and stable.
Cognitive Reflector
From conversation theory, Pask developed what he called a "Cognitive Reflector". This is a virtual machine for selecting and executing concepts or topics from an entailment mesh shared by at least a pair of participants. It features an external modelling facility on which agreement between, say, a teacher and pupil may be shown by reproducing public descriptions of behaviour.
We see this in essay and report writing or the "practicals" of science teaching.
Lp was Pask's protolanguage which produced operators like Ap which concurrently executes the concept, Con, of a Topic, T, to produce a Description, D. Thus:
Ap(Con(T)) => D(T), where => stands for produces.
A succinct account of these operators is presented in Pask
Amongst many insights he points out that three indexes are required for concurrent execution, two for parallel and one to designate a serial process. He subsumes this complexity by designating participants A, B, etc.
In Commentary toward the end of Pask, he states:
: The form not the content of the theories (conversation theory and interactions of actors theory) return to and is congruent with the forms of physical theories; such as wave particle duality (the set theoretic unfoldment part of conversation theory is a radiation and its reception is the interpretation by the recipient of the descriptions so exchanged, and vice versa). The particle aspect is the recompilation by the listener of what a speaker is saying. Theories of many universes, one at least for each participant A and one to participant B- are bridged by analogy. As before this is the ''
truth value
In logic and mathematics, a truth value, sometimes called a logical value, is a value indicating the relation of a proposition to truth, which in classical logic has only two possible values ('' true'' or '' false''). Truth values are used in ...
of any interaction; the metaphor for which is culture itself''.
Learning strategies
In order to facilitate learning, Pask argued that subject matter should be represented in the form of structures which show what is to be learned. These structures exist in a variety of different levels depending upon the extent of the relationships displayed. The critical method of learning according to Conversation Theory is "teachback" in which one person teaches another what they have learned.
Pask identified two different types of learning strategies:
* Serialists – Progress through a structure in a sequential fashion
* Holists – Look for higher order relations
The ideal is the versatile learner who is neither vacuous holist "globe trotter" nor serialist who knows little of the context of his work.
In learning, the stage where one converges or evolves, many Cyberneticians describe the act of understanding as a closed-loop. Instead of simply “taking in” new information, one goes back to look at their understandings and pulls together information that was “triggered” and forms a new connection. This connection becomes tighter and one's understanding of a certain concept is solidified or “stable” (Pangaro, 2003). Furthermore, Gordon Pask emphasized that conflict is the basis for the notion of “calling for
'' additional information (Pangaro, 1992).
According to Entwistle, experiments which lead to the investigation of phenomenon later denoted by the term learning strategy came about through the implementation of a variety of learning tasks. Initially, this was done through utilising either CASTE, INTUITION, or the Clobbits pseudo-taxonomy.
However, given issues resulting from either the time-consuming nature or operating experiments or inexactness of experimental conditions, new tests were created in the form of the Spy Ring History test and the Smuggler's test. The former test involved a participant having to learn the history of a fictitious spy ring (in other words, the history of a fictitious espionage network); the participant, having to learn about the history of five spies in three countries over the period of five years. The comprehension learning component of the test involved learning the similarities and differences between a set of networks; whereas the operation learning aspect of the test involved learning the role each spy played and what sequence of actions that spy played over a given year.
While Entwistle noted difficulties regarding the length of such tests for groups of students who were engaged in the Spy Ring History test, the results of the test did seem to correspond with the type of learning strategies discussed. However, it has been noted that while Pask and associates work on learning styles has been influential in both the development of conceptual tools and methodology, the Spy Ring History test and Smuggler's test may have been biased towards STEM students than humanities in its implementation, with Entwistle arguing that the "rote learning of formulae and definitions, together with a positive reaction to solving puzzles and problems of a logical nature, are characteristics more commonly found in science than arts student".
Applications
One potential application of conversation theory that has been studied and developed is as an alternative approach to common types of
search engine
A search engine is a software system that provides hyperlinks to web pages, and other relevant information on World Wide Web, the Web in response to a user's web query, query. The user enters a query in a web browser or a mobile app, and the sea ...
Information retrieval
Information retrieval (IR) in computing and information science is the task of identifying and retrieving information system resources that are relevant to an Information needs, information need. The information need can be specified in the form ...
algorithms.
Unlike
PageRank
PageRank (PR) is an algorithm used by Google Search to rank web pages in their search engine results. It is named after both the term "web page" and co-founder Larry Page. PageRank is a way of measuring the importance of website pages. Accordin ...
-like algorithms, which determine the priority of a search result based on how many
hyperlink
In computing, a hyperlink, or simply a link, is a digital reference providing direct access to Data (computing), data by a user (computing), user's point and click, clicking or touchscreen, tapping. A hyperlink points to a whole document or to ...
s on the web link to them, conversation theory has been used to apply a discursive approach to web search requests.
''ThoughtShuffler'' is an attempt to build a search engine utilizing design principles from conversation theory: In this approach, terms that are input into a search request yield search results relating to other terms that derive or help provide context to the meaning of the first in a way that mimics derivations of topics in an entailment structure.
For example, given the input of a search term, a neighbourhood of corresponding terms that comprise the meaning of the first term may be suggested for the user to explore. In doing this, the search engine interface highlights snippets of webpages corresponding to a neighbourhood terms that help provide meaning to the first.
The aim of this design, is to provide just enough information for a user to become curious about a topic in order to induce the intention to explore other subtopics related to the main term input into the search engine.
Gallery
File:Deriv.png, Nick Green's original illustration of a derivation process.
File:Cycl.png, Nick Green's original illustration of an entailment mesh.
File:Disjunctive.png, Nick Green's original illustraction of a disjunctive set of derivations.
File:Analogy.png, Nick Green's original illustration of an analogy relation made between two topics.
See also
*
Conversational constraints theory
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*
Integrative learning
*
Text and conversation theory
Footnotes
References
Citation Sources
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Further reading
* Ranulph Glanville and Karl H. Muller (eds.), ''Gordon Pask, Philosopher Mechanic- An Introduction to the Cybernetician's Cybernetician'' edition echoraum 2007
* Aleksej Heinze, Chris Procter
"Use of conversation theory to underpin blended learning" in: ''International Journal of Teaching and Case Studies'' (2007) – Vol. 1, No.1/2 pp. 108 – 120
* W. R. Klemm
''Software Issues for Applying Conversation Theory For Effective Collaboration Via the Internet'' Manuscript 2002.
* Gordon Pask, ''Conversation, cognition and learning''. New York: Elsevier, 1975.
* Gordon Pask, ''The Cybernetics of Human Learning and Performance'', Hutchinson. 1975
* Gordon Pask, ''Conversation Theory, Applications in Education and Epistemology'', Elsevier, 1976.
* Gordon Pask, ''Heinz von Foerster's Self-Organisation, the Progenitor of Conversation and Interaction Theories'', 1996.
* Scott, B. (ed. and commentary) (2011). "Gordon Pask: ''The Cybernetics of Self-Organisation, Learning and Evolution Papers 1960-1972''" pp 64
(2011).
External links
PDFs of Pask's books and key papers at pangaro.comoverview from web.cortland.edu.
by
Paul Pangaro, 1994–2000.
Conversation Theory: Reasoning about significance and mutualityby Mike Martin and John Dobson,
by Yitzhak I. Hayut-Man ea, 1995.
{{Systems
Educational psychology
Oral communication
Cybernetics
Science and technology studies