Consumer Protection Act, 2019 is an Act of the

Parliament of India The Parliament of India ( IAST: ) is the supreme legislative body of the Republic of India. It is a bicameral legislature composed of the president of India and two houses: the Rajya Sabha (Council of States) and the Lok Sabha (House of the ...

. It repeals and replaces the

Consumer Protection Act, 1986 The Consumer Protection Act,1986 (COPRA) was an Act by the Parliament of India elected to protect the interests of consumers in India.It was replaced by the Consumer Protection Act, 2019. It was made for the establishment of consumer councils ...

About

The Consumer Protection Act , 2019 was introduced in the Lok Sabha as a replacement of Copra 1986 on 8 July 2019 by the Minister of Consumer Affairs, Food and Public Distribution,

Ram Vilas Paswan Ram Vilas Paswan (5 July 19468 October 2020) was an Indian politician from Bihar and the Cabinet Minister of Consumer Affairs, Food and Public Distribution in the first and second Modi ministries. Paswan was also the president of the Lok Jansh ...

. It was passed by

Lok Sabha The Lok Sabha, constitutionally the House of the People, is the lower house of India's bicameral Parliament, with the upper house being the Rajya Sabha. Members of the Lok Sabha are elected by an adult universal suffrage and a first-p ...

on 30 July 2019 and later passed in

Rajya Sabha The Rajya Sabha, constitutionally the Council of States, is the upper house of the bicameral Parliament of India. , it has a maximum membership of 245, of which 233 are elected by the legislatures of the states and union territories using si ...

on 6 August 2019.' The bill received assent from President

Ram Nath Kovind Ram Nath Kovind (; born 1 October 1945) is an Indian politician who served as the 14th President of India from 2017 to 2022. He is a member of the Bharatiya Janata Party. He is the second person after K. R. Narayanan, from the Dalit community ...

on 9 August, and was notified in ''

The Gazette of India ''The Gazette of India'' is a public journal and an authorised legal document of the Government of India, published weekly by the Department of Publication, Ministry of Housing and Urban Affairs. As a public journal, the ''Gazette'' prints offi ...

'' on the same date. The Act came into effect by 20 July 2020, while certain other provisions of the Act like establishing the Central Consumer Protection Authority came into effect from 24 July

2020 2020 was heavily defined by the COVID-19 pandemic, which led to global social and economic disruption, mass cancellations and postponements of events, worldwide lockdowns and the largest economic recession since the Great Depression in t ...

. The Act features focuses on giving customer more power by taking transparency to another level. In September 2020 government declared a new draft known as advertising code which gives customer protection against false advertisements.

Provisions

The Consumer Protection Act has made it mandatory for every e-commerce entity to display the

country of origin Country of origin (CO) represents the country or countries of manufacture, production, design, or brand origin where an article or product comes from. For multinational brands, CO may include multiple countries within the value-creation process ...

Rights of consumers

The consumer protection bill 2019 primarily defines the following consumer rights. # Be protected against marketing of goods and services which are hazardous to life and property. # Be informed of the quality, quantity, potency, purity, standard and price of goods and services. # Be assured of access to a variety of goods or services at competitive prices. # Seek redressal against unfair and restrictive trade practices.

References

{{Reflist Acts of the Parliament of India 2019 Consumer protection legislation 2019 in Indian law Consumer protection in India Ministry of Consumer Affairs, Food and Public Distribution False advertising law