Configuration Management (CM) is an
ITIL
The Information Technology Infrastructure Library (ITIL) is a set of detailed practices for IT activities such as IT service management (ITSM) and IT asset management (ITAM) that focus on aligning IT services with the needs of business.
ITIL d ...
version 2 and an IT Service Management (
ITSM) process that tracks all of the individual Configuration Items (CI) in an
IT system
Information technology (IT) is the use of computers to create, process, store, retrieve, and exchange all kinds of data . and information. IT forms part of information and communications technology (ICT). An information technology system ...
which may be as simple as a singl
server or as complex as the entire IT department. In large organizations a configuration manager may be appointed to oversee and manage the CM process. In ITIL version 3, this process has been renamed as Service Asset and Configuration Management.
References
Configuration management
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