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Comcast Corporation (formerly known as American Cable Systems and Comcast Holdings),Before the
AT&T AT&T Inc. is an American multinational telecommunications holding company headquartered at Whitacre Tower in Downtown Dallas, Texas. It is the world's largest telecommunications company by revenue and the third largest provider of mobile te ...
merger in 2001, the parent company was Comcast Holdings Corporation. Comcast Holdings Corporation now refers to a subsidiary of Comcast Corporation, not the parent company (see
Bloomberg profile on Comcast Holdings Corporation
. Technically, the current parent company was founded December 7, 2001 as CAB Holdings Corporation, which changed its name to AT&T Comcast Corporation before finally taking on the Comcast Corporation name (see
Nov 2002 8K/A Form
an
Nov 2002 S-4
)
headquartered in
Philadelphia Philadelphia, often called Philly, is the largest city in the Commonwealth of Pennsylvania, the sixth-largest city in the U.S., the second-largest city in both the Northeast megalopolis and Mid-Atlantic regions after New York City. Sinc ...
, is the largest American multinational
telecommunications Telecommunication is the transmission of information by various types of technologies over wire, radio, optical, or other electromagnetic systems. It has its origin in the desire of humans for communication over a distance greater than that fe ...
conglomerate. It is the second-largest
broadcasting Broadcasting is the distribution (business), distribution of sound, audio or video content to a dispersed audience via any electronic medium (communication), mass communications medium, but typically one using the electromagnetic spectrum (radio ...
and
cable television Cable television is a system of delivering television programming to consumers via radio frequency (RF) signals transmitted through coaxial cables, or in more recent systems, light pulses through fibre-optic cables. This contrasts with broa ...
company in the world by revenue (behind
AT&T AT&T Inc. is an American multinational telecommunications holding company headquartered at Whitacre Tower in Downtown Dallas, Texas. It is the world's largest telecommunications company by revenue and the third largest provider of mobile te ...
), the largest pay-TV company, the largest cable TV company and largest home
Internet service provider An Internet service provider (ISP) is an organization that provides services for accessing, using, or participating in the Internet. ISPs can be organized in various forms, such as commercial, community-owned, non-profit, or otherwise private ...
in the United States, and the nation's third-largest home
telephone service provider A telephone company, also known as a telco, telephone service provider, or telecommunications operator, is a kind of communications service provider (CSP), more precisely a telecommunications service provider (TSP), that provides telecommunicat ...
. It provides services to U.S. residential and commercial customers in 40 states and the
District of Columbia ) , image_skyline = , image_caption = Clockwise from top left: the Washington Monument and Lincoln Memorial on the National Mall, United States Capitol, Logan Circle, Jefferson Memorial, White House, Adams Morgan, ...
.Comcast 2008 Form 10-K
, files.shareholder.com
As the parent company of the international media company
NBCUniversal NBCUniversal Media, LLC is an American multinational mass media and entertainment conglomerate corporation owned by Comcast and headquartered at 30 Rockefeller Plaza in Midtown Manhattan, New York City, United States. NBCUniversal is primari ...
since 2011, Comcast is a producer of
feature film A feature film or feature-length film is a narrative film (motion picture or "movie") with a running time long enough to be considered the principal or sole presentation in a commercial entertainment program. The term ''feature film'' originall ...
s for theatrical exhibition, and over-the-air and cable television programming. Comcast owns and operates the
Xfinity Comcast Cable Communications, LLC, doing business as Xfinity, is an American telecommunications company and division of Comcast Corporation used to market consumer cable television, internet, telephone, and wireless services provided by the c ...
residential cable communications subsidiary, Comcast Business, a commercial services provider; Xfinity Mobile, an
MVNO A mobile virtual network operator (MVNO) is a wireless communications services provider that does not own the wireless network infrastructure over which it provides services to its customers. An MVNO enters into a business agreement with a mobile ...
of
Verizon Verizon Communications Inc., commonly known as Verizon, is an American multinational telecommunications conglomerate and a corporate component of the Dow Jones Industrial Average. The company is headquartered at 1095 Avenue of the Americas ...
; over-the-air national broadcast network channels (
NBC The National Broadcasting Company (NBC) is an American English-language commercial broadcast television and radio network. The flagship property of the NBC Entertainment division of NBCUniversal, a division of Comcast, its headquarters are l ...
,
Telemundo Telemundo (; formerly NetSpan) is an American Spanish-language Terrestrial television, terrestrial television network owned by NBCUniversal Television and Streaming#NBCUniversal Telemundo Enterprises, NBCUniversal Telemundo Enterprises, a divi ...
,
TeleXitos TeleXitos is an American Spanish language digital multicast television network owned by NBCUniversal Telemundo Enterprises, a subsidiary of the NBCUniversal Filmed and Entertainment division of NBCUniversal (itself a division of Comcast). Aime ...
, and Cozi TV); multiple cable-only channels (including
MSNBC MSNBC (originally the Microsoft National Broadcasting Company) is an American news-based pay television cable channel. It is owned by NBCUniversala subsidiary of Comcast. Headquartered in New York City, it provides news coverage and politi ...
,
CNBC CNBC (formerly Consumer News and Business Channel) is an American basic cable business news channel. It provides business news programming on weekdays from 5:00 a.m. to 7:00 p.m., Eastern Time, while broadcasting talk sho ...
,
USA Network USA Network (simply USA) is an American basic cable television channel owned by the NBCUniversal Television and Streaming division of Comcast's NBCUniversal through NBCUniversal Cable Entertainment. It was originally launched in 1977 as Madison ...
,
Syfy Syfy (formerly Sci-Fi Channel, later shortened to Sci Fi; stylized as SYFY) is an American basic cable channel owned by the NBCUniversal Television and Streaming division of Comcast's NBCUniversal through NBCUniversal Cable Entertainment. Lau ...
, NBCSN,
Oxygen Oxygen is the chemical element with the symbol O and atomic number 8. It is a member of the chalcogen group in the periodic table, a highly reactive nonmetal, and an oxidizing agent that readily forms oxides with most elements as wel ...
,
Bravo Bravo(s) or The Bravo(s) may refer to: Arts and entertainment Music Groups and labels *Bravo (band), a Russian rock band * Bravo (Spanish group), represented Spain at Eurovision 1984 *Bravo Music, an American concert band music publishing company ...
, and E!); the film studio
Universal Pictures Universal Pictures (legally Universal City Studios LLC, also known as Universal Studios, or simply Universal; common metonym: Uni, and formerly named Universal Film Manufacturing Company and Universal-International Pictures Inc.) is an Ameri ...
; the VOD streaming service
Peacock Peafowl is a common name for three bird species in the genera ''Pavo (genus), Pavo'' and ''Afropavo'' within the tribe Pavonini of the family Phasianidae, the pheasants and their allies. Male peafowl are referred to as peacocks, and female pea ...
; animation studios (
DreamWorks Animation DreamWorks Animation LLC (DWA, also known as DreamWorks Animation Studios and simply known as DreamWorks) is an American animation studio that produces animated films and television programs and is a subsidiary of Universal Pictures, a division ...
, Illumination,
Universal Animation Studios Universal Animation Studios (formerly known as Universal Cartoon Studios) is an American animation studio and a division of Universal Pictures, a subsidiary of NBCUniversal, which is owned by Comcast. It has produced direct-to-video sequels to U ...
) and
Universal Parks & Resorts Universal Parks & Resorts, also known as Universal Studios Theme Parks or solely Universal Theme Parks, is the theme park unit of NBCUniversal, a subsidiary of Comcast. The company, headquartered in Orlando, Florida, operates Universal theme par ...
. It also has significant holdings in digital distribution, such as
thePlatform thePlatform was a Seattle, Washington based online video publishing company that was acquired by Comcast in 2006. The company worked with digital media companies to manage and publish video and audio. It was absorbed into the newly formed Comc ...
, which it acquired in 2006; and ad-tech company FreeWheel, which it acquired in 2014, and has also been the owner of the British media and telecommunications company
Sky Group Sky Group Limited is a British media and telecommunications conglomerate, which is a division of Comcast, and headquartered in London. It has operations in the United Kingdom, Ireland, Germany, Austria, Switzerland and Italy. Sky is Europe's ...
since October 2018. Comcast has been criticized for a variety of reasons. Its customer satisfaction ratings were among the lowest in the cable industry during the years 2008–2010.J.D. Power Releases 2008 Residential Television Service Satisfaction Survey
News.ecoustics.com. Retrieved on July 8, 2011.
It has violated
net neutrality Network neutrality, often referred to as net neutrality, is the principle that Internet service providers (ISPs) must treat all Internet communications equally, offering users and online content providers consistent rates irrespective of co ...
practices in the past, and, despite its commitment to a narrow definition of net neutrality, critics advocate a definition that precludes any distinction between Comcast's
private network In Internet networking, a private network is a computer network that uses a private address space of IP addresses. These addresses are commonly used for local area networks (LANs) in residential, office, and enterprise environments. Both the IP ...
services and the rest of the Internet.Modine, Austin. (January 21, 2009
TheRegister.co.uk
TheRegister.co.uk. Retrieved on July 8, 2011.
Critics also point out a lack of competition in the vast majority of Comcast's service areas; in particular, the limited competition among cable providers. Given its negotiating power as a large ISP, some suspect that it could leverage paid
peering agreements In computer networking, peering is a voluntary interconnection of administratively separate Internet networks for the purpose of exchanging traffic between the "down-stream" users of each network. Peering is settlement-free, also known as "bill-and ...
to unfairly influence end-user connection speeds. Its ownership of both content production (in NBCUniversal) and distribution (as an ISP) has raised antitrust concerns. These issues and others led to Comcast being dubbed "The Worst Company in America" by ''
The Consumerist ''Consumerist'' (also known as ''The Consumerist'') was a non-profit consumer affairs website owned by Consumer Media LLC, a subsidiary of ''Consumer Reports'', with content created by a team of full-time reporters and editors. The site's focu ...
'' in 2010 and 2014.


Overview


Leadership

Comcast is described as a
family business A family business is a commercial organization in which decision-making is influenced by multiple generations of a family, related by blood or marriage or adoption, who has both the ability to influence the vision of the business and the willingn ...
.
Brian L. Roberts Brian L. Roberts (born June 28, 1959) is an American billionaire businessman, and the chairman and CEO of Comcast, an American company providing cable, entertainment, and communications products and services which was founded by his father, Ralph ...
, its chairman, president and CEO, is the son of founder Ralph J. Roberts. Roberts owns or controls about 1% of all Comcast shares but all of the Class B supervoting shares, giving him an "undilutable 33% voting power over the company".All of Comcast's class B common stock, which controls 33.3% of voting power, is owned by CEO Brian Roberts. (see ) Legal expert Susan P. Crawford has said this gives him "effective control over omcast'severy step". In 2010, he was one of the highest paid executives in the United States, with total compensation of about $31 million.


Board of directors

As of May 17, 2020: *
Brian L. Roberts Brian L. Roberts (born June 28, 1959) is an American billionaire businessman, and the chairman and CEO of Comcast, an American company providing cable, entertainment, and communications products and services which was founded by his father, Ralph ...
, chairman and CEO of Comcast * Kenneth J. Bacon, former
Fannie Mae The Federal National Mortgage Association (FNMA), commonly known as Fannie Mae, is a United States government-sponsored enterprise (GSE) and, since 1968, a publicly traded company. Founded in 1938 during the Great Depression as part of the N ...
executive * Madeline S. Bell, president and CEO of
Children's Hospital of Philadelphia The Children's Hospital of Philadelphia (CHOP) is a children's hospital in Philadelphia, Pennsylvania, with its primary campus located in the University City neighborhood of West Philadelphia in the campus of the University of Pennsylvania. The ...
* Edward D. Breen (lead independent director), executive chairman and CEO of
DuPont DuPont de Nemours, Inc., commonly shortened to DuPont, is an American multinational chemical company first formed in 1802 by French-American chemist and industrialist Éleuthère Irénée du Pont de Nemours. The company played a major role in ...
* Gerald Hassell, former chairman and CEO of
The Bank of New York Mellon The Bank of New York Mellon Corporation, commonly known as BNY Mellon, is an American investment banking services holding company headquartered in New York City. BNY Mellon was formed from the merger of The Bank of New York and the Mellon Finan ...
* Jeffrey Honickman, CEO of
Pepsi-Cola Pepsi is a carbonated soft drink manufactured by PepsiCo. Originally created and developed in 1893 by Caleb Bradham and introduced as Brad's Drink, it was renamed as Pepsi-Cola in 1898, and then shortened to Pepsi in 1961. History Pepsi was ...
Bottling * Maritza Montiel, former deputy chairman and CEO of
Deloitte Deloitte Touche Tohmatsu Limited (), commonly referred to as Deloitte, is an international professional services network headquartered in London, England. Deloitte is the largest professional services network by revenue and number of profession ...
* Asuka Nakahara, former CFO of Trammell Crow * David C. Novak, former chairman and CEO of
YUM! Brands Yum! Brands, Inc. (or Yum!), formerly Tricon Global Restaurants, Inc., is an American fast food corporation listed on the Fortune 1000. Yum! operates the brands KFC, Pizza Hut, Taco Bell, and The Habit Burger Grill, except in China, where the br ...


Corporate offices

Comcast is headquartered in Philadelphia, Pennsylvania, and has offices in
Atlanta Atlanta ( ) is the capital and most populous city of the U.S. state of Georgia. It is the seat of Fulton County, the most populous county in Georgia, but its territory falls in both Fulton and DeKalb counties. With a population of 498,715 ...
,
Detroit Detroit ( , ; , ) is the largest city in the U.S. state of Michigan. It is also the largest U.S. city on the United States–Canada border, and the seat of government of Wayne County. The City of Detroit had a population of 639,111 at th ...
,
Denver Denver () is a consolidated city and county, the capital, and most populous city of the U.S. state of Colorado. Its population was 715,522 at the 2020 census, a 19.22% increase since 2010. It is the 19th-most populous city in the Unit ...
,
Manchester, New Hampshire Manchester is a city in Hillsborough County, New Hampshire, United States. It is the most populous city in New Hampshire. At the 2020 census, the city had a population of 115,644. Manchester is, along with Nashua, one of two seats of New Hamp ...
and
New York City New York, often called New York City or NYC, is the List of United States cities by population, most populous city in the United States. With a 2020 population of 8,804,190 distributed over , New York City is also the L ...
. On January 3, 2005, it announced it would become the anchor tenant in the new
Comcast Center Comcast Center, also known as the Comcast Tower, is a skyscraper in Center City, Philadelphia. The 58-story, tower is the second-tallest building in Philadelphia and in the U.S. state of Pennsylvania (after the Comcast Technology Center), ...
in downtown Philadelphia—at , the second-tallest skyscraper in Pennsylvania. In the fall of 2018, it finished construction of the
Comcast Technology Center The Comcast Technology Center is a supertall skyscraper in Center City, Philadelphia. The 60-floor building, with a height of , is the tallest building in Philadelphia and the Commonwealth of Pennsylvania, the fourteenth-tallest building in the ...
, Pennsylvania's tallest skyscraper, adjacent to its original headquarters. As of 2019, the company had 184,000 employees.


Employee relations

Comcast is often criticized by the media and its own staff for its less-than-upstanding policies of employee relations. A 2014 investigative series published by ''
The Verge ''The Verge'' is an American technology news website operated by Vox Media, publishing news, feature stories, guidebooks, product reviews, consumer electronics news, and podcasts. The website launched on November 1, 2011, and uses Vox Media' ...
'' involved interviews with 150 Comcast employees, and examined why the company was so widely criticized by its customers, the media, and its own workers. It concluded that Comcast's staff endured unreasonable corporate policies: "Customer service has been replaced by an obsession with sales; technicians are understaffed … tech support is poorly trained, and the company is hobbled by internal fragmentation." A widely read article by an anonymous Comcast call center employee appeared in November 2014 on ''Cracked''. Titled "Five Nightmares You Live While Working For America's Worst Company", it claimed that Comcast was obsessed with sales, didn't train its employees properly, and concluded that "the system makes good customer service impossible." Comcast has also earned a reputation as anti-union. A company training manual says, "Comcast does not feel union representation is in the best interest of its employees, customers, or shareholders". A dispute in 2004 with
CWA CWA or Cwa may refer to: Organisations * CWA Constructions, a Swiss manufacturer of gondolas and people mover cabins, a division of Doppelmayr Garaventa Group * Catch Wrestling Association, a former German professional wrestling promotion * Contin ...
, a labor union representing many employees at Comcast's Beaverton, Oregon offices, led to allegations of management intimidating workers, requiring them to attend anti-union meetings and unwarranted disciplinary action for union members. In 2011, Comcast received criticism from
Writers Guild of America The Writers Guild of America is the joint efforts of two different US labor unions representing TV and film writers: * The Writers Guild of America, East (WGAE), headquartered in New York City and affiliated with the AFL–CIO * The Writers Guil ...
for its policies regarding unions. Despite these criticisms, Comcast has appeared on multiple "top places to work" lists. In 2009, it was included on ''CableFAX'' magazine's "Top 10 Places to Work in Cable", which cited its "scale, savvy and vision". Similarly, the ''
Philadelphia Business Journal American City Business Journals, Inc. (ACBJ) is an American newspaper publisher based in Charlotte, North Carolina. ACBJ publishes The Business Journals, which contains local business news for 44 markets in the United States, Hemmings Motor New ...
'' awarded Comcast the silver medal among extra-large companies in Philadelphia, with the gold medal going to partner organization, Comcast-Spectacor. ''
The Boston Globe ''The Boston Globe'' is an American daily newspaper founded and based in Boston, Massachusetts. The newspaper has won a total of 27 Pulitzer Prizes, and has a total circulation of close to 300,000 print and digital subscribers. ''The Boston Glob ...
'' found Comcast to be that city's top place to work in 2009. Employee diversity is also an attribute upon which Comcast receives strong marks. In 2008, ''
Black Enterprise ''Black Enterprise'' is a black-owned multimedia company. Since the 1970s, its flagship product ''Black Enterprise'' magazine has covered African-American businesses with a readership of 3.7 million. The company was founded in 1970 by Earl ...
'' magazine rated Comcast among the top 15 companies for workforce diversity. Comcast was also named a "Top 2014 Workplace" by ''
The Washington Post ''The Washington Post'' (also known as the ''Post'' and, informally, ''WaPo'') is an American daily newspaper published in Washington, D.C. It is the most widely circulated newspaper within the Washington metropolitan area and has a large nati ...
'' in their annual feature. The
Human Rights Campaign The Human Rights Campaign (HRC) is an American LGBTQ advocacy group. It is the largest LGBTQ political lobbying organization within the United States. Based in Washington, D.C., the organization focuses on protecting and expanding rights for LGB ...
has given Comcast a 100 on the Corporate Equality Index and one of the best places for LGBT people to work.


Financial performance

The book value of the company nearly doubled from $8.19 a share in 1999 to $15 a share in 2009. Revenues grew sixfold from 1999's $6 billion to almost $36 billion in 2009. Net profit margin rose from 4.2% in 1999 to 8.4% in 2009, with operating margins improving 31% and return on equity doubling to 6.7% in the same time span. Between 1999 and 2009, return on capital nearly tripled to 7%.Malcolm Berko: Taking stock
, ''
The State Journal-Register ''The State Journal-Register'' is the only local daily newspaper for Springfield, Illinois, and its surrounding area. It was founded in 1831 as the ''Sangamo Journal'' by William Bailhache and Edward Baker, and describes itself as "the oldest new ...
'', October 7, 2009.
Comcast reported first quarter 2012 profit increases of 30% due to increase in high-speed internet customers. In February 2014, Comcast generated $1.1 billion in revenue during the first quarter due to the
2014 Winter Olympics , ''Zharkie. Zimnie. Tvoi'') , nations = 88 , events = 98 in 7 sports (15 disciplines) , athletes = 2,873 , opening = 7 February 2014 , closing = 23 February 2014 , opened_by = President Vladimir Putin , cauldron = , stadium = Fisht Olympic ...
in
Sochi Sochi ( rus, Со́чи, p=ˈsotɕɪ, a=Ru-Сочи.ogg) is the largest resort city in Russia. The city is situated on the Sochi River, along the Black Sea in Southern Russia, with a population of 466,078 residents, up to 600,000 residents in ...
. , Comcast is ranked 28th on the Fortune 500 rankings of the largest United States corporations by total revenue. For the fiscal year 2017, Comcast reported earnings of US$22.7 billion, with an annual revenue of US$84.5 billion, an increase of 5.5% over the previous fiscal cycle. Comcast's shares traded at over $47 per share, and its market capitalization was valued at over US$213.4 billion in February 2022.


Lobbying and electoral fundraising

With $18.8 million spent in 2013, Comcast has the seventh largest
lobbying In politics, lobbying, persuasion or interest representation is the act of lawfully attempting to influence the actions, policies, or decisions of government officials, most often legislators or members of regulatory agency, regulatory agencie ...
budget of any individual company or organization in the United States. Comcast employs multiple former U.S. Congressmen as lobbyists. The
National Cable & Telecommunications Association NCTA – The Internet & Television Association (formerly the National Cable & Telecommunications Association, and commonly known as the NCTA) is the principal trade association for the U.S. broadband and pay television industries. It represents ...
, which has multiple Comcast executives on its board, also represents Comcast and other cable companies as the fifth largest lobbying organization in the United States, spending $19.8 million in 2013. Comcast was among the top backers of
Barack Obama Barack Hussein Obama II ( ; born August 4, 1961) is an American politician who served as the 44th president of the United States from 2009 to 2017. A member of the Democratic Party, Obama was the first African-American president of the U ...
's presidential runs, with Comcast vice president David Cohen raising over $2.2 million from 2007 to 2012. Cohen has been described by many sources as influential in the U.S. government, though he is no longer a registered lobbyist, as the time he spends lobbying falls short of the 20% which requires official registration. Comcast's PAC, the Comcast Corporation and NBCUniversal Political Action Committee, is among the largest PACs in the U.S., raising about $3.7 million from 2011 to 2012 for the campaigns of various candidates for office in the
United States Federal Government The federal government of the United States (U.S. federal government or U.S. government) is the national government of the United States, a federal republic located primarily in North America, composed of 50 states, a city within a fe ...
. Comcast is also a major backer of the National Cable and Telecommunications Association Political Action Committee, which raised $2.6 million from 2011 to 2012. Comcast spent the most money of any organization in support of the
Stop Online Piracy The Stop Online Piracy Act (SOPA) was a controversial proposed United States congressional bill to expand the ability of U.S. law enforcement to combat online copyright infringement and online trafficking in counterfeit goods. Introduced on O ...
and PROTECT IP bills, spending roughly $5 million to lobby for their passage. Comcast also backs lobbying and PACs on a regional level, backing organizations such as the Tennessee Cable Telecommunications Association and the Broadband Communications Association of Washington PAC. Comcast and other cable companies have lobbied state governments to pass legislation restricting or banning individual cities from offering public broadband service.
Municipal broadband Municipal broadband is broadband Internet access owned by public entities. Services are often provided either fully or partially by local governments to residents within certain areas or jurisdictions. Common connection technologies include unlice ...
restrictions of varying scope have been passed in a total of 20 U.S. States. According to watchdog group Documented, in 2020 Comcast contributed $200,000 to the Rule of Law Defense Fund, a fund-raising arm of the Republican Attorneys General Association that was shown to have provided funding to the Save America March that devolved into an attack on the U.S. Capitol on January 6, 2021.


Philanthropy

Comcast offers low cost internet and cable service to schools, subsidized by general broadband consumers through the U.S. government's
E-Rate E-Rate is the commonly used name for the Schools and Libraries Program of the Universal Service Fund, which is administered by the Universal Service Administrative Company (USAC) under the direction of the Federal Communications Commission (FCC). ...
program. Critics have noted that many of the strongest supporters of Comcast's business deals have received substantial funding from the Comcast Foundation. However, it is important to note that for years, Comcast has been relying on subsidiaries to finance philanthropic pursuits.


History


American Cable Systems

In 1963, Ralph J. Roberts in conjunction with his two business partners, Daniel Aaron and
Julian A. Brodsky Julian A. Brodsky (born July 16, 1933) is an American businessman, the co-founder of Comcast Corporation and served as its chief financial officer and vice chairman. He also served as co-founder and chair of Comcast Interactive Capital, Comcast ...
, purchased American Cable Systems as a
corporate spin-off A corporate spin-off, also known as a spin-out, or starburst or hive-off, is a type of corporate action where a company "splits off" a section as a separate business or creates a second incarnation, even if the first is still active. Characte ...
from its parent,
Jerrold Electronics Jerrold Electronics was an American provider of cable television equipment, including subscriber converter boxes, distribution network equipment (amplifiers, multitap outlets), and headend equipment in the United States. History The company was ...
, for U.S. $500,000. At the time, American Cable was a small cable operator in Tupelo, Mississippi, with five channels and 12,000 customers. In 1965, American Cable Systems purchased Storecast Corporation of America, a product placement supermarket specialist marketing firm. In 1968, American Cable Systems purchased its first franchise of
Muzak Muzak is an American brand of background music played in retail stores and other public establishments. The name has been in use since 1934, and has been owned by a division or subsidiary of one or another company ever since. In 1981, Westingho ...
, a brand of background music played in retail stores. Storecast was a client of Muzak.


Comcast

The company was re-incorporated in Pennsylvania in 1969, under the new name Comcast Corporation. Comcast's
initial public offering An initial public offering (IPO) or stock launch is a public offering in which shares of a company are sold to institutional investors and usually also to retail (individual) investors. An IPO is typically underwritten by one or more investment ...
occurred on June 29, 1972, with a
market capitalization Market capitalization, sometimes referred to as market cap, is the total value of a publicly traded company's outstanding common shares owned by stockholders. Market capitalization is equal to the market price per common share multiplied by t ...
of U.S. $3,010,000. In 1977,
HBO Home Box Office (HBO) is an American premium television network, which is the flagship property of namesake parent subsidiary Home Box Office, Inc., itself a unit owned by Warner Bros. Discovery. The overall Home Box Office business unit is ba ...
was first launched on a Comcast system with 20,000 customers in western Pennsylvania with a five-night free preview getting a 15% sign up rate. In 1986, Comcast bought 26% of
Group W Cable The Westinghouse Broadcasting Company, also known as Group W, was the broadcasting division of Westinghouse Electric Corporation. It owned several radio and television stations across the United States and distributed television shows for syndicat ...
, a broadcast company, doubling its number of subscribers to 1 million. Also that year, Comcast made a founding investment of $380 million in
QVC QVC (short for "Quality Value Convenience") is an American free-to-air television network, and flagship shopping channel specializing in televised home shopping, owned by Qurate Retail Group. Founded in 1986 by Joseph Segel in West Chester, Pen ...
. In 1988, Comcast was able to buy a 50% share of SCI Holdings in a joint deal with
Tele-Communications Inc. Tele-Communications, Inc. (TCI) was a cable television provider in the United States, and for most of its history was controlled by Bob Magness and John Malone. The company was started in 1958 in Bozeman, Montana as Western Microwave, Inc. and Co ...
Comcast also acquired American Cellular Network Corporation in 1988 for $230 million, marking the first time it became a
mobile phone operator A mobile phone operator, wireless provider, or carrier is a mobile telecommunications company that provides wireless Internet GSM services for mobile device users. The operator gives a SIM card to the customer who inserts it into the mobile dev ...
.


Increasing market share (1990–2001)

In February 1990, Ralph Roberts' son, Brian L. Roberts, succeeded his father as president of Comcast. Two years later, the company's mobile division, Comcast Cellular, purchased a controlling interest in
Metromedia Metromedia (also often MetroMedia) was an American media company that owned radio and television stations in the United States from 1956 to 1986 and controlled Orion Pictures from 1988 to 1997. Metromedia was established in 1956 after the DuMon ...
's Philadelphia-area cellular telephone interests, Metrophone. By 1994, Comcast owned 50% stock in the cable communications company
Garden State Cable Comcast Corporation (formerly known as American Cable Systems and Comcast Holdings),Before the AT&T merger in 2001, the parent company was Comcast Holdings Corporation. Comcast Holdings Corporation now refers to a subsidiary of Comcast Corpora ...
, who by that year were serving approximately 195,000 subscribers. That same year, Comcast became the third-largest cable operator in the United States, with around 3.5 million subscribers following its purchase of
Maclean-Hunter Maclean-Hunter (M-H) was a Canadian communications company, which had diversified holdings in radio, television, magazines, newspapers and cable television distribution. History The company began in 1887, when brothers John Bayne Maclean and Hu ...
's American division for $1.27 billion. Comcast grew to 4.3 million subscribers the following year with the purchase of the cable operation of
E. W. Scripps Company The E. W. Scripps Company is an American broadcasting company founded in 1878 as a chain of daily newspapers by Edward Willis "E. W." Scripps and his sister, Ellen Browning Scripps. It was also formerly a media conglomerate. The company is he ...
for $1.575 billion in stock. Comcast offered internet connection for the first time in 1996, with its part in the launch of the
@Home Network @Home Network was a high-speed cable Internet service provider from 1996 to 2002. It was founded by Milo Medin, cable companies Tele-Communications Inc. (TCI), Comcast, and Cox Communications, and William Randolph Hearst III, who was their ...
. Also in 1996, Comcast formed
Comcast Spectacor Comcast Spectacor is a Philadelphia-based American sports and entertainment company. It owns the Philadelphia Flyers of the National Hockey League, the Maine Mariners of the ECHL, the Philadelphia Wings of the National Lacrosse League, the Phi ...
, which became owner of the Philadelphia Flyers. In 1997,
Microsoft Microsoft Corporation is an American multinational technology corporation producing computer software, consumer electronics, personal computers, and related services headquartered at the Microsoft Redmond campus located in Redmond, Washing ...
invested $1 billion in Comcast, and the company launched its digital TV service. That same year, in partnership with
Disney The Walt Disney Company, commonly known as Disney (), is an American multinational mass media and entertainment conglomerate headquartered at the Walt Disney Studios complex in Burbank, California. Disney was originally founded on October ...
, Comcast got a 50.1% controlling interest in E! Entertainment. By December 31, 1997, it was available in the Philadelphia, Detroit,
Baltimore Baltimore ( , locally: or ) is the List of municipalities in Maryland, most populous city in the U.S. state of Maryland, fourth most populous city in the Mid-Atlantic (United States), Mid-Atlantic, and List of United States cities by popula ...
,
Orange County, California Orange County is located in the Los Angeles metropolitan area in Southern California. As of the 2020 census, the population was 3,186,989, making it the third-most-populous county in California, the sixth-most-populous in the United States, a ...
,
Sarasota Sarasota () is a city in Sarasota County on the Gulf Coast of the U.S. state of Florida. The area is renowned for its cultural and environmental amenities, beaches, resorts, and the Sarasota School of Architecture. The city is located in the sou ...
and Union, New Jersey areas. Comcast's cable acquisitions in 1997 were Jones Intercable, Inc. with 1 million customers, and a stake in Prime Communications with 430,000 subscribers. In February 1998, Comcast sold its U.K. division to
NTL NTL may refer to: Companies * NTL Incorporated and NTL Internet, later Virgin Media, communications media company ** NTL Ireland, later Virgin Media Ireland * Arqiva, UK company formerly ''NTL Broadcast'' and ''National Transcommunications L ...
for US$600 million, along with the division's $397 million in debt. In 1999, Comcast sold Comcast Cellular to SBC Communications for $400 million, releasing them from $1.27 billion in debt. Also in 1999, Comcast acquired Greater Philadelphia Cablevision, and launched Comcast University as well as Comcast Interactive Capital Group. In November 1999, Comcast purchased Lenfest Communications, who were the ninth largest cable television operator at the time and were the largest operator in the Philadelphia area. This consolidated Comcast's control over all of the Philadelphia region, and earned them approximately 1.3 million additional cable subscribers. The purchase of Lenfest also bought Comcast the remaining 50% stock of the cable operator Garden State Communications — a company whom Comcast had already owned half of in partnership with Lenfest for years. Comcast quickly replaced the ten-year general manager at Garden State with their own executive, and eventually Garden State ceased operating under its own name and was fully merged to become a part of the Comcast Corporation.


Largest U.S. cable provider (2001–present)

In 2001, Comcast announced it would acquire the assets of the largest cable television operator at the time, AT&T Broadband, for $44.5 billion. The proposed name for the merged company was "AT&T Comcast", but the companies ultimately decided to keep only the Comcast name. In 2002, Comcast acquired all assets of AT&T Broadband, thus making Comcast the largest cable television company in the United States with over 22 million subscribers. This spurred the start of Comcast Advertising Sales (using AT&T's groundwork) which would later be renamed
Comcast Spotlight Comcast Cable Communications, LLC, doing business as Xfinity, is an American telecommunications company and division of Comcast Corporation used to market consumer cable television, internet, telephone, and wireless services provided by the com ...
and now effectv, A Comcast Company. As part of this acquisition, Comcast also acquired the National Digital Television Center in Centennial,
Colorado Colorado (, other variants) is a state in the Mountain West subregion of the Western United States. It encompasses most of the Southern Rocky Mountains, as well as the northeastern portion of the Colorado Plateau and the western edge of t ...
as a wholly owned subsidiary, now known as the ''Comcast Media Center''. In 2003, Comcast became one of the original investors in
The Golf Channel Golf Channel (also verbally referred to as simply Golf) is an American sports television network owned by the NBC Sports Group division of NBCUniversal, a subsidiary of Comcast. Founded in Birmingham, Alabama, it is currently based out of NBC S ...
. After Excite@Home went bankrupt in October 2001, Comcast took over providing internet directly to consumers in January 2002. On February 11, 2004, Comcast announced a $54 billion bid for
The Walt Disney Company The Walt Disney Company, commonly known as Disney (), is an American multinational mass media and entertainment conglomerate headquartered at the Walt Disney Studios complex in Burbank, California. Disney was originally founded on October ...
, including taking on $12 billion of Disney's debt. The deal would have made Comcast the largest
media conglomerate A media conglomerate, media group, or media institution is a company that owns numerous companies involved in mass media enterprises, such as music, television, radio, publishing, motion pictures, theme parks, or the Internet. According to the ...
in the world. However, after rejection by Disney and uncertain response from investors, the bid was abandoned in April. In 2004, Comcast sold its QVC shares to Liberty Media for $7.9 billion. On April 8, 2005, a partnership led by Comcast and Sony Pictures Entertainment finalized a deal to acquire
MGM Metro-Goldwyn-Mayer Studios Inc., also known as Metro-Goldwyn-Mayer Pictures and abbreviated as MGM, is an American film, television production, distribution and media company owned by Amazon through MGM Holdings, founded on April 17, 1924 a ...
and its affiliate studio,
United Artists United Artists Corporation (UA), currently doing business as United Artists Digital Studios, is an American digital production company. Founded in 1919 by D. W. Griffith, Charlie Chaplin, Mary Pickford, and Douglas Fairbanks, the studi ...
, and created an additional outlet to carry MGM/UA's material for cable and Internet distribution. On October 31, 2005, Comcast officially announced that it had acquired Susquehanna Communications, a
South Central Pennsylvania South Central Pennsylvania is a region of the U.S. state of Pennsylvania that includes the fourteen counties of Adams, Cumberland, Dauphin, Franklin, Huntingdon, Juniata, Lancaster, Lebanon, Mifflin, Perry, Snyder, and York. Portions of w ...
-based cable television and broadband services provider and unit of the former
Susquehanna Pfaltzgraff The Susquehanna Pfaltzgraff Company was a conglomerate of companies that started in the 19th century with Johann George Pfaltzgraff's emigration from Germany to York, Pennsylvania (in the Susquehanna Valley). Johann Pfaltzgraff was a potter and, ...
company, for $775 million cash. Comcast previously owned approximately 30% of Susquehanna Communications through its affiliate company, Lenfest. In December 2005, Comcast announced the creation of
Comcast Interactive Media Comcast Interactive Media (CIM) was a division of Comcast focusing on digital media. CIM was created in 2005 and originally led by President, Amy Banse, and Executive Vice President, Sam Schwartz. Comcast Interactive Media products included: www ...
, a new division focused on online media. In July 2006, Comcast purchased the Seattle-based software company thePlatform. This represented an entry into a new line of business—selling software to allow companies to manage their Internet (and IP-based) media publishing efforts. On April 3, 2007, Comcast announced it would acquire the cable systems owned and operated by Patriot Media, a privately held company owned by cable veteran Steven J. Simmons,
Spectrum Equity Investors Spectrum Equity is an American growth equity firm that invests in businesses related to the information economy. The company operates out of offices in Boston, MA and San Francisco, CA. The company was an early investor in Ancestry.com and Grubhub ...
and Spire Capital, that served approximately 81,000 video subscribers for $483 million. Comcast announced in May 2007 and launched in September 2008 a dashboard called SmartZone that allowed users to perform mobile functions online. There was also Cloudmark
spam Spam may refer to: * Spam (food), a canned pork meat product * Spamming, unsolicited or undesired electronic messages ** Email spam, unsolicited, undesired, or illegal email messages ** Messaging spam, spam targeting users of instant messaging ( ...
and
phishing Phishing is a type of social engineering where an attacker sends a fraudulent (e.g., spoofed, fake, or otherwise deceptive) message designed to trick a person into revealing sensitive information to the attacker or to deploy malicious softwa ...
protection and
Trend Micro is an American-Japanese multinational cyber security software company with global headquarters in Tokyo, Japan and Irving, Texas, United State.Other regional headquarters and R&D centers are located around East Asia, Southeast Asia, Europe, and ...
antivirus Antivirus software (abbreviated to AV software), also known as anti-malware, is a computer program used to prevent, detect, and remove malware. Antivirus software was originally developed to detect and remove computer viruses, hence the nam ...
. The address book is Comcast
Plaxo Plaxo was an online address book that launched in 2002. It was a subsidiary of cable television company Comcast from 2008 to 2017. At one point it offered a social networking service. History The company was founded by Sean Parker and two Stanfo ...
software. In May 2008, Comcast purchased Plaxo for a reported $150 million to $170 million. Comcast won the ''Consumerist'' Worst Company In America ("Golden Poo") award in 2010. A gold trophy in the shape of a pile of human feces was delivered to Comcast Corporate Headquarters to commemorate the unmatched level of enmity flowing from their customer base to their business. Comcast responded immediately by publicly acknowledging the dubious award and citing ongoing efforts to improve its customer service. One effort to change this is a new app called Tech ETA that allows customers to see exactly when a technician is coming.


Adelphia purchase

In April 2005, Comcast and Time Warner Cable announced plans to buy the assets of bankrupted
Adelphia Cable Adelphia Communications Corporation was an American cable television company with headquarters in Coudersport, Pennsylvania. It was founded in 1952 by brothers Gus and John Rigas after the pair purchased a cable television franchise for US$300. C ...
. The two companies paid a total of $17.6 billion in the deal that was finalized in the second quarter of 2006—after the U.S.
Federal Communications Commission The Federal Communications Commission (FCC) is an independent agency of the United States federal government that regulates communications by radio, television, wire, satellite, and cable across the United States. The FCC maintains jurisdiction ...
(FCC) completed a seven-month investigation without raising an objection.
Time Warner Cable Time Warner Cable, Inc. (TWC) was an American cable television company. Before it was acquired by Charter Communications on May 18, 2016, it was ranked the second largest cable company in the United States by revenue behind only Comcast, operat ...
became the second-largest cable provider in the U.S., ranking behind Comcast. As part of the deal, Time Warner Cable and Comcast traded existing subscribers in order to consolidate them into larger geographic clusters. In August 2006, Comcast and Time Warner Cable dissolved a 50/50 partnership that controlled the systems in the
Houston Houston (; ) is the most populous city in Texas, the most populous city in the Southern United States, the fourth-most populous city in the United States, and the sixth-most populous city in North America, with a population of 2,304,580 in ...
, Southwest Texas,
San Antonio ("Cradle of Freedom") , image_map = , mapsize = 220px , map_caption = Interactive map of San Antonio , subdivision_type = Country , subdivision_name = United States , subdivision_type1= U.S. state, State , subdivision_name1 = Texas , s ...
, and Kansas City markets under the Time Warner Cable brand. After the dissolution, Comcast obtained the Houston system, and Time Warner retained the others. On January 1, 2007, Comcast officially took control of the Houston system but continued to operate under the Time Warner Cable brand until June 19, 2007.


NBCUniversal

Media outlets began reporting in late September 2009 that Comcast was in talks to buy
NBC Universal The National Broadcasting Company (NBC) is an American English-language commercial broadcast television and radio network. The flagship property of the NBC Entertainment division of NBCUniversal, a division of Comcast, its headquarters are ...
. Comcast denied the rumors at first, while NBC would not comment on them. However, CNBC itself reported on October 1 that
General Electric General Electric Company (GE) is an American multinational conglomerate founded in 1892, and incorporated in New York state and headquartered in Boston. The company operated in sectors including healthcare, aviation, power, renewable energ ...
was considering spinning NBC Universal off into a separate company that would merge the NBC television network and its cable properties such as USA Network, Syfy and MSNBC, as well as Universal Studios, with Comcast's content assets. GE would maintain 49% control of the new company, while Comcast owned 51%.
Vivendi Vivendi SE is a French mass media holding company headquartered in Paris. Widely known as the owner of Gameloft, Groupe Canal+, Havas, Editis, Prisma Media, Vivendi Village and Dailymotion, the company has activities in television, film, video ...
, which owns 20%, would have to sell its stake to GE. It was reported that under the current deal with GE that it would happen in November or December. It was also reported that
Time Warner Warner Media, LLC ( traded as WarnerMedia) was an American multinational mass media and entertainment conglomerate. It was headquartered at the 30 Hudson Yards complex in New York City, United States. It was originally established in 1972 by ...
would be interested in placing a bid, until CEO Jeffrey L. Bewkes directly denied interest, leaving Comcast the sole bidder. On November 1, 2009, ''
The New York Times ''The New York Times'' (''the Times'', ''NYT'', or the Gray Lady) is a daily newspaper based in New York City with a worldwide readership reported in 2020 to comprise a declining 840,000 paid print subscribers, and a growing 6 million paid ...
'' reported Comcast had moved closer to a deal to purchase NBC Universal and that a formal announcement could be made sometime the following week. Following a tentative agreement on December 1, the parties announced that Comcast would buy a controlling 51% stake in NBC Universal, including
Universal Pictures Universal Pictures (legally Universal City Studios LLC, also known as Universal Studios, or simply Universal; common metonym: Uni, and formerly named Universal Film Manufacturing Company and Universal-International Pictures Inc.) is an Ameri ...
, for $6.5 billion in cash and $7.3 billion in programming on December 3. GE would take over the remaining 49% stake in NBC Universal, using $5.8 billion to buy out Vivendi's 20% minority stake in NBC Universal. On January 18, 2011, the FCC approved the deal by a vote of 4 to 1. The transaction was completed on January 28, 2011. In December 2012, Comcast adopted a new corporate logo, which incorporates NBC's peacock logo to signify its ownership of the broadcaster. On February 12, 2013, Comcast announced that it would acquire the remaining 49% of General Electric's interest in NBCUniversal, in a deal valued at approximately $16.7 billion. The acquisition was completed on March 19, 2013. Comcast reported that third-quarter net profits in 2020 fell 37 percent to $2.02 billion from $3.22 billion the previous year, in part due to the limited capacity measures for the
COVID-19 pandemic The COVID-19 pandemic, also known as the coronavirus pandemic, is an ongoing global pandemic of coronavirus disease 2019 (COVID-19) caused by severe acute respiratory syndrome coronavirus 2 (SARS-CoV-2). The novel virus was first identif ...
at theme parks like Universal Studios and movie theaters, with revenues falling 4.8 percent. With their theme park in
California California is a U.S. state, state in the Western United States, located along the West Coast of the United States, Pacific Coast. With nearly 39.2million residents across a total area of approximately , it is the List of states and territori ...
being closed since March 2020 and limited capacity at locations in
Florida Florida is a state located in the Southeastern region of the United States. Florida is bordered to the west by the Gulf of Mexico, to the northwest by Alabama, to the north by Georgia, to the east by the Bahamas and Atlantic Ocean, and to ...
and
Japan Japan ( ja, 日本, or , and formally , ''Nihonkoku'') is an island country in East Asia. It is situated in the northwest Pacific Ocean, and is bordered on the west by the Sea of Japan, while extending from the Sea of Okhotsk in the north ...
, the company was prompted to lay off a number of their employees; revenue for their theme park locations fell 81 percent to $311 million from $1.63 billion in 2019.


Failed purchase of Time Warner Cable

On February 12, 2014, the ''
Los Angeles Times The ''Los Angeles Times'' (abbreviated as ''LA Times'') is a daily newspaper that started publishing in Los Angeles in 1881. Based in the LA-adjacent suburb of El Segundo since 2018, it is the sixth-largest newspaper by circulation in the Un ...
'' reported that Comcast sought to acquire Time Warner Cable in a deal valued at $45.2 billion. On February 13, it was reported that Time Warner Cable agreed to the acquisition. This was to add several metropolitan areas to the Comcast portfolio, such as New York City,
Los Angeles Los Angeles ( ; es, Los Ángeles, link=no , ), often referred to by its initials L.A., is the largest city in the state of California and the second most populous city in the United States after New York City, as well as one of the world' ...
, Dallas–Fort Worth,
Cleveland Cleveland ( ), officially the City of Cleveland, is a city in the U.S. state of Ohio and the county seat of Cuyahoga County. Located in the northeastern part of the state, it is situated along the southern shore of Lake Erie, across the U.S. ...
,
Columbus Columbus is a Latinized version of the Italian surname "''Colombo''". It most commonly refers to: * Christopher Columbus (1451-1506), the Italian explorer * Columbus, Ohio, capital of the U.S. state of Ohio Columbus may also refer to: Places ...
,
Cincinnati Cincinnati ( ) is a city in the U.S. state of Ohio and the county seat of Hamilton County. Settled in 1788, the city is located at the northern side of the confluence of the Licking and Ohio rivers, the latter of which marks the state line wit ...
,
Charlotte Charlotte ( ) is the most populous city in the U.S. state of North Carolina. Located in the Piedmont region, it is the county seat of Mecklenburg County. The population was 874,579 at the 2020 census, making Charlotte the 16th-most populo ...
,
San Diego San Diego ( , ; ) is a city on the Pacific Ocean coast of Southern California located immediately adjacent to the Mexico–United States border. With a 2020 population of 1,386,932, it is the List of United States cities by population, eigh ...
, and San Antonio. Time Warner Cable and Comcast aimed to merge into one company by the end of 2014 and both have praised the deal, emphasizing the increased capabilities of a combined telecommunications network, and to "create operating efficiencies and economies of scale". In 2014, critics expressed concern that the deal would give Comcast greater negotiating power in a number of areas, including
rebroadcast fee Retransmission consent is a provision of the 1992 United States Cable Television Consumer Protection and Competition Act that requires cable operators and other multichannel video programming distributors (MVPDs) to obtain permission from commerc ...
s with television channels, and
peering In computer networking, peering is a voluntary interconnection of administratively separate Internet networks for the purpose of exchanging traffic between the "down-stream" users of each network. Peering is settlement-free, also known as "bill-and ...
agreements with ISPs. Critics noted in 2013 that
Tom Wheeler Thomas Edgar Wheeler (born April 5, 1946) is an American businessman and former government official. A member of the Democratic Party, he served as the 31st Chairman of the Federal Communications Commission. He was appointed by President Bar ...
, the head of the FCC, which has to approve the deal, is the former head of both the largest cable lobbying organization, the National Cable & Telecommunications Association, and as largest wireless lobby,
CTIA – The Wireless Association CTIA is a trade association representing the wireless communications industry in the United States. The association was established in 1984 and is headquartered in Washington, D.C. It is a 501(c)(6) nonprofit membership organization, and repre ...
. According to ''
Politico ''Politico'' (stylized in all caps), known originally as ''The Politico'', is an American, German-owned political journalism newspaper company based in Arlington County, Virginia, that covers politics and policy in the United States and intern ...
'', Comcast "donated to almost every member of Congress who has a hand in regulating it". The U.S. Senate Judiciary Committee held a hearing on the deal on April 9, 2014. The House Judiciary Committee planned its own hearing. On March 6, 2014, the
United States Department of Justice Antitrust Division The United States Department of Justice Antitrust Division is a division of the U.S. Department of Justice that enforces U.S. antitrust law. It has exclusive jurisdiction over U.S. federal criminal antitrust prosecutions. It also has jurisdic ...
confirmed it was investigating the deal. In March 2014, the division's chairman, William Baer, recused himself because he was involved in the prior Comcast NBCUniversal acquisition. Several states' attorneys general have announced support for the federal investigation. On April 24, 2015, Jonathan Sallet, general counsel of the F.C.C., explained that he was going to recommend a hearing before an administrative law judge, equivalent to a collapse of the deal. In August 2015, Comcast announced to speed up Internet for low-income customers from 5 megabits per second (mbps) to 10 Mbit/s, provide free wireless routers, and will pilot an initiative to increase Internet access for low-income senior citizens. In September of that year Comcast also launched Watchable, a
YouTube YouTube is a global online video platform, online video sharing and social media, social media platform headquartered in San Bruno, California. It was launched on February 14, 2005, by Steve Chen, Chad Hurley, and Jawed Karim. It is owned by ...
competitor. The move was seen by ''Variety'' as an attempt to appeal to the
cord-cutting In broadcast television, cord-cutting refers to the pattern of viewers, referred to as cord-cutters, cancelling their subscriptions to multichannel television services available over cable or satellite, dropping pay television channels or reduc ...
market.


DreamWorks Animation

In April 2016, Comcast confirmed that its NBCUniversal division would acquire
DreamWorks Animation DreamWorks Animation LLC (DWA, also known as DreamWorks Animation Studios and simply known as DreamWorks) is an American animation studio that produces animated films and television programs and is a subsidiary of Universal Pictures, a division ...
for $3.8 billion. The deal closed on August 22, 2016, as DreamWorks Animation is now operating as a division of the Universal Filmed Entertainment Group. DreamWorks Animation's deal with
20th Century Fox 20th Century Studios, Inc. (previously known as 20th Century Fox) is an American film production company headquartered at the Fox Studio Lot in the Century City area of Los Angeles. As of 2019, it serves as a film production arm of Walt Dis ...
expired, and
Universal Universal is the adjective for universe. Universal may also refer to: Companies * NBCUniversal, a media and entertainment company ** Universal Animation Studios, an American Animation studio, and a subsidiary of NBCUniversal ** Universal TV, a ...
's distribution deal with DreamWorks Animation debuted with the release of '' How to Train Your Dragon: The Hidden World'' (2019).


Cellular service

In September 2016, Comcast confirmed that it had reached a partnership with
Verizon Wireless Verizon is an American wireless network operator that previously operated as a separate division of Verizon Communications under the name Verizon Wireless. In a 2019 reorganization, Verizon moved the wireless products and services into the div ...
to launch a
cellular network A cellular network or mobile network is a communication network where the link to and from end nodes is wireless. The network is distributed over land areas called "cells", each served by at least one fixed-location transceiver (typically thre ...
as an
MVNO A mobile virtual network operator (MVNO) is a wireless communications services provider that does not own the wireless network infrastructure over which it provides services to its customers. An MVNO enters into a business agreement with a mobile ...
. The new service, described as being a "Wi-Fi and MVNO-integrated product", and was expected to launch in mid-2017. The partnership and the addition of wireless would allow Comcast to offer a
quadruple play In telecommunications, quadruple play or quad play is a marketing term combining the triple play service of broadband Internet access, television and telephone with wireless service provisions. This service set is also sometimes referred to as "The ...
of services. Including Comcast's Home Security offering, customers now have the option of a Quintuple Play. The service was officially announced on April 6, 2017, as Xfinity Mobile.


Attempted acquisition of Fox and subsequence of Sky

On November 16, 2017, it was reported that Comcast attempted to purchase 21st Century Fox, following the news 10 days earlier that The Walt Disney Company negotiated with Fox to acquire the same assets. Like Disney, the deal included the 20th Century Fox film and television studios, cable entertainment and broadcast satellite networks including
FX Networks FX Networks, LLC, is a company consisting of a network of cable channels plus a production company and a subsidiary of the Disney General Entertainment Content segment of The Walt Disney Company. Originally a part of 21st Century Fox, the compan ...
,
National Geographic Partners National Geographic Partners, LLC is a joint venture between The Walt Disney Company (which owns 73% of shares) and the namesake non-profit scientific organization National Geographic Society (which owns 27%). The company oversees all commercial ...
, Fox Sports Networks, and international channels such as Star India. It would not include the
Fox Broadcasting Company The Fox Broadcasting Company, commonly known simply as Fox and stylized in all caps as FOX, is an American commercial broadcast television network owned by Fox Corporation and headquartered in New York City, with master control operations an ...
,
Fox Television Stations Fox Television Stations, LLC (FTS; alternately Fox Television Stations Group, LLC), is a group of television stations located within the United States, which are owned-and-operated by the Fox Broadcasting Company, a subsidiary of the Fox Co ...
,
Fox Sports Fox Sports is the brand name for a number of sports channels, broadcast divisions, programming, and other media around the world. The ''Fox Sports'' name has since been used for other sports media assets. These assets are held mainly by the F ...
, and
Fox News The Fox News Channel, abbreviated FNC, commonly known as Fox News, and stylized in all caps, is an American multinational conservative cable news television channel based in New York City. It is owned by Fox News Media, which itself is owne ...
units, all which will be spun-off into a new independent company, which is later known as the
Fox Corporation Fox Corporation (stylized in all-caps as FOX Corporation) is a publicly traded American mass media company operated and controlled by media mogul Rupert Murdoch and headquartered at 1211 Avenue of the Americas in New York City. Incorporated ...
since the 2019 launch. However, on December 11, 2017, Comcast officially dropped the bid, saying that "We never got the level of engagement needed to make a definitive offer." On December 14, Disney officially confirmed its acquisition of 21st Century Fox for $52.4 billion in stock, pending review from the United States Department of Justice Antitrust Division. On February 5, 2018, a new report by CNBC claims that despite the Disney/Fox deal, Comcast was considering topping Disney's $52.4 billion offer once the
AT&T AT&T Inc. is an American multinational telecommunications holding company headquartered at Whitacre Tower in Downtown Dallas, Texas. It is the world's largest telecommunications company by revenue and the third largest provider of mobile te ...
Time Warner Warner Media, LLC ( traded as WarnerMedia) was an American multinational mass media and entertainment conglomerate. It was headquartered at the 30 Hudson Yards complex in New York City, United States. It was originally established in 1972 by ...
merger goes through, after the Department of Justice Antitrust Division sued to block the merger on November 20, 2017. On February 27, 2018, Comcast offered to purchase 61% stake in Sky plc at a value of £12.50 per-share, approximately £22.1 billion. 21st Century Fox, which owns 39% stake in Sky, had previously declined a US$60 billion acquisition offer by Comcast in favor of its deal with Disney, due to anti-competition concerns. NBCUniversal CEO Steve Burke stated that purchasing Sky would roughly double its presence in English-speaking markets, and allow for synergies between the respective networks and studios of NBCUniversal and Sky. Fox stated that it "remains committed to its recommended cash offer for Sky", and that Comcast had not yet made a "firm offer". On April 12, the
Panel on Takeovers and Mergers The Panel on Takeovers and Mergers, or more commonly The Takeover Panel, is the United Kingdom's regulatory body charged with the administration of The Takeover Code. It was set up in 1968 and is located in London, England. Its role is to ensu ...
ruled that Disney had to acquire all of Sky within 28 days of fully acquiring Fox if the latter's acquisition of Sky was not completed by the time the merger was done, or if Comcast's counter-offer wasn't accepted. On April 25, 2018, Comcast made its formal counter-bid for Sky plc, offering £12.50 per-share; Sky subsequently withdrew its recommendation of the Fox bid. On May 7, 2018, Comcast announced a potential bid against Disney's effort to acquire Fox after it spoke to investment banks about making a $60 billion cash offer, pending on approval of the AT&T–Time Warner merger. Eight days later, several Fox investors expressed interests in signing a deal with Comcast due to their all-cash offer as opposed to Disney's $52.4 billion stock offer. Then on June 5, 2018,
Culture Secretary The secretary of state for digital, culture, media and sport, also referred to as the culture secretary, is a secretary of state in the Government of the United Kingdom, with overall responsibility for strategy and policy across the Department f ...
Matt Hancock Matthew John David Hancock (born 2 October 1978) is a British politician who served as Minister for the Cabinet Office and Paymaster General from 2015 to 2016, Secretary of State for Digital, Culture, Media and Sport from January to July 201 ...
cleared both 21st Century Fox and Comcast's respective offers to acquire Sky plc. Fox's offer is contingent on the divestiture of Sky News. Eight days later, Comcast officially announced a $65 billion counter-offer to acquire the 21st Century Fox's assets that Disney offered to purchase. On June 15, 2018, the European Commission gave antitrust clearance to Comcast's offer to purchase Sky, citing that in terms of their current assets in Europe, there would be limited impact on competition. Comcast included a 10-year commitment to the operations and funding of Sky News similar to that of Disney's offer. On June 19, 2018, Disney formally agreed to acquire Sky News as part of Fox's proposed bid, with a 15-year commitment to increase its annual funding from £90 million to £100 million. However, on June 20, 2018, Disney and Fox announced that they had amended their previous merger agreement, upping Disney's offer to $71.3 billion (a 10% premium over Comcast's $65 billion offer), while also offering shareholders the option of receiving cash instead of stock. On June 27, the
United States Department of Justice The United States Department of Justice (DOJ), also known as the Justice Department, is a federal executive department of the United States government tasked with the enforcement of federal law and administration of justice in the United State ...
gave antitrust approval to Disney under the condition of selling Fox's 22 regional sports channels, to which the company has agreed. On the next day, Disney and Fox shareholders scheduled July 27, 2018 as the day to vote on Fox's properties being sold to Disney, giving Comcast enough time to make a higher counter-offer for the Fox assets. On July 11, 2018, 21st Century Fox raised its bid to purchase Sky plc assets to $32.5 billion, and $18.57 a share. In response, Comcast increased its bid to $34 billion, and $19.5 a share. At the same time, Fox was given clearance by the British government to purchase Sky. On July 18, 2018, ''Bloomberg'' reported that the Sky board scheduled July 27, 2018 as the day shareholders vote on selling Sky properties. However, on July 12, 2018, the Department of Justice filed a notice of appeal with the D.C. Circuit to reverse the District Court's approval for AT&T acquisition of Time Warner (now renamed WarnerMedia). Although analysts say that the chances of the DOJ win are small, they say it is the "final nail in the coffin for Comcast's Fox chase. This is a clear gift to Disney." On the next day, CEO of AT&T
Randall Stephenson Randall Lynn Stephenson (born April 22, 1960) is a retired American telecommunications executive. He served as chairman and chief executive officer (CEO) of AT&T Inc. from May 9, 2007 – June 30, 2020 and as executive chairman of AT&T Inc. from ...
gave an interview with CNBC, about Comcast's bid for Fox: "It probably can't help it. You're in a situation where two entities are bidding for an asset, and this kind of action can obviously influence the outcome of those actions." On July 16, 2018, CNBC reported that Comcast was unlikely to continue its bidding war to acquire Fox from Disney in favor of
Sky The sky is an unobstructed view upward from the surface of the Earth. It includes the atmosphere and outer space. It may also be considered a place between the ground and outer space, thus distinct from outer space. In the field of astronomy, ...
. Three days later, Comcast officially announced that it was dropping its bid on the Fox assets in order to focus on their bid for Sky. CEO of Comcast, Brian L. Roberts said: "I'd like to congratulate Bob Iger and the team at Disney and commend the Murdoch family and Fox for creating such a desirable and respected company." Eight days later, 21st Century Fox shareholders agreed to sell the majority of its assets to Disney for $71.3 billion. The sale covered the majority of 21CF's entertainment assets, including 20th Century Fox,
FX Networks FX Networks, LLC, is a company consisting of a network of cable channels plus a production company and a subsidiary of the Disney General Entertainment Content segment of The Walt Disney Company. Originally a part of 21st Century Fox, the compan ...
, and National Geographic Partners among others. On September 22, 2018, Comcast outbid 21st Century Fox, by raising its bid for Sky plc to $40 billion, or $22.57 a share. On September 25, 2018, Comcast bought a 30% stake of Sky plc. The next day on September 26, 2018, Fox with the consent of its acquirer sold its 39% stake to Comcast in exchange for $15 billion in cash. In October 2018 Comcast later acquired the rest of the shares of Sky with the company being delisted in November. The merger was completed on November 7, 2018 when the company was delisted after becoming a wholly owned subsidiary and division of Comcast. On June 20, 2022, Comcast acquired Levl, an American-Israeli startup develops technology that authenticates wireless devices and can help prevent hacking, for an estimated $50 million. Following the acquisition, Comcast announced it will set up its first development center in
Israel Israel (; he, יִשְׂרָאֵל, ; ar, إِسْرَائِيل, ), officially the State of Israel ( he, מְדִינַת יִשְׂרָאֵל, label=none, translit=Medīnat Yīsrāʾēl; ), is a country in Western Asia. It is situated ...
.


Divisions and subsidiaries


Comcast Cable (Xfinity)

Comcast Cable, which goes by the brand name
Xfinity Comcast Cable Communications, LLC, doing business as Xfinity, is an American telecommunications company and division of Comcast Corporation used to market consumer cable television, internet, telephone, and wireless services provided by the c ...
, provides cable television, broadband internet, and home telephone services. Comcast Cable also provides similar services to small to medium-sized business through its
Comcast Business Comcast Business is a subsidiary of Comcast, which, through several iterations, has handled the sales, marketing, and delivery of internet, phone, and cable television to businesses (in contrast, consumer services are primarily offered under the X ...
brand, and Fortune 1000 companies through its Comcast Enterprise brand.


NBCUniversal

Comcast delivers third-party television programming content to its own customers, and also produces its own first-party content both for subscribers and customers of other competing television services. Fully or partially owned Comcast programming includes Comcast Newsmakers,
Comcast SportsNet NBC Sports Regional Networks is the collective name for a group of regional sports networks in the United States that are primarily owned and operated by the NBCUniversal division of the cable television company Comcast. The networks were origin ...
,
SportsNet New York SportsNet New York (SNY) is an American regional sports network owned by Sterling Entertainment Enterprises, LLC, itself a joint venture between the Fred Wilpon (which owns a controlling 65% interest) Sterling Equities, Charter Communications th ...
,
MLB Network The MLB Network is an American television sports channel dedicated to baseball. It is primarily owned by Major League Baseball, with Warner Bros. Discovery through its sports unit, Comcast's NBC Sports Group, Charter Communications, and Cox C ...
,
The Golf Channel Golf Channel (also verbally referred to as simply Golf) is an American sports television network owned by the NBC Sports Group division of NBCUniversal, a subsidiary of Comcast. Founded in Birmingham, Alabama, it is currently based out of NBC S ...
, Syfy, and USA Network. On May 19, 2009,
Disney The Walt Disney Company, commonly known as Disney (), is an American multinational mass media and entertainment conglomerate headquartered at the Walt Disney Studios complex in Burbank, California. Disney was originally founded on October ...
and
ESPN ESPN (originally an initialism for Entertainment and Sports Programming Network) is an American international basic cable sports channel owned by ESPN Inc., owned jointly by The Walt Disney Company (80%) and Hearst Communications (20%). The ...
announced an agreement to allow Comcast Corporation to carry the channels ESPNU and
ESPN3 ESPN3 (formerly ESPN360 and ESPN3.com) is an online streaming service owned by ESPN Inc., a joint venture between The Walt Disney Company (which operates the network, through its 80% controlling ownership interest) and Hearst Communications ...
. Comcast's content networks and assets also include E!,
Oxygen Oxygen is the chemical element with the symbol O and atomic number 8. It is a member of the chalcogen group in the periodic table, a highly reactive nonmetal, and an oxidizing agent that readily forms oxides with most elements as wel ...
, Golf Channel, NBCSN,
Universal Kids Universal Kids is an American children's television channel owned by the NBCUniversal Television and Streaming unit of Comcast's NBCUniversal. The channel launched on September 26, 2005, as PBS Kids Sprout, a preschool-oriented channel jointly ...
,
Bravo Bravo(s) or The Bravo(s) may refer to: Arts and entertainment Music Groups and labels *Bravo (band), a Russian rock band * Bravo (Spanish group), represented Spain at Eurovision 1984 *Bravo Music, an American concert band music publishing company ...
, and the regional NBC Sports Networks. When Comcast took majority ownership in NBCUniversal, a significant number of cable networks were added to this list. Comcast's NHL deal obligated them to create a U.S. version of NHL Network, launched in October 2007. Comcast has also operated local channels in some markets, such as Comcast Television in the Detroit region, Comcast Network in the Philadelphia and Mid-Atlantic regions (formerly CN8), and Comcast Entertainment Television in Denver and parts of Utah. They primarily carried local programs and sports (including, in some cases, serving as the designated overflow channel for local
regional sports network In the United States and Canada, a regional sports network (RSN) is a cable television channel (many of which are also distributed on direct broadcast satellite services) that presents sports programming to a local market or geographical region. ...
s).


DreamWorks Animation

On August 22, 2016, NBCUniversal bought DreamWorks Animation, along with its major IPs including ''
Shrek ''Shrek'' is a 2001 American computer-animated comedy film loosely based on the 1990 book of the same name by William Steig. It is the first installment in the ''Shrek'' franchise. The film was directed by Andrew Adamson and Vicky Jenso ...
'', ''
How to Train Your Dragon ''How to Train Your Dragon'' (abbreviated ''HTTYD'') is an American media franchise from DreamWorks Animation and loosely based on the eponymous series of children's books by British author Cressida Cowell. It consists of three feature films: ' ...
'', ''
Kung Fu Panda ''Kung Fu Panda'' is an American media franchise that originally started in 2008 with the release of the animated feature film of the same name, produced by DreamWorks Animation. Following the adventures of the titular Po Ping (primarily voic ...
'', ''
Trolls A troll is a being in Nordic folklore, including Norse mythology. In Old Norse sources, beings described as trolls dwell in isolated areas of rocks, mountains, or caves, live together in small family units, and are rarely helpful to human bei ...
'', and ''
Madagascar Madagascar (; mg, Madagasikara, ), officially the Republic of Madagascar ( mg, Repoblikan'i Madagasikara, links=no, ; french: République de Madagascar), is an island country in the Indian Ocean, approximately off the coast of East Africa ...
'' and
Big Idea Entertainment Big Idea Entertainment, LLC (formerly known as Big Idea Productions, Inc. and Big Idea, Inc.; also simply as Big Idea) is an American Christian animation company, best known for its computer-animated ''VeggieTales'' series of Christian-themed ...
owning its famous Christian
computer animated Computer animation is the process used for digitally generating animations. The more general term computer-generated imagery (CGI) encompasses both static scenes ( still images) and dynamic images ( moving images), while computer animation re ...
direct-to-video Direct-to-video or straight-to-video refers to the release of a film, TV series, short or special to the public immediately on home video formats rather than an initial theatrical release or television premiere. This distribution strategy was p ...
franchise ''
VeggieTales ''VeggieTales'' is an American Christian media, computer generated musical children's animation, and book franchise created by Phil Vischer and Mike Nawrocki under Big Idea Entertainment. The series sees fruit and vegetable characters retell ...
''.


Sky Group

Through Sky, Comcast offers any first-party and third-party television programming which using the satellite distribution system to its customers and subscribers across several countries in Europe, such as the
United Kingdom The United Kingdom of Great Britain and Northern Ireland, commonly known as the United Kingdom (UK) or Britain, is a country in Europe, off the north-western coast of the continental mainland. It comprises England, Scotland, Wales and North ...
,
Ireland Ireland ( ; ga, Éire ; Ulster Scots dialect, Ulster-Scots: ) is an island in the Atlantic Ocean, North Atlantic Ocean, in Northwestern Europe, north-western Europe. It is separated from Great Britain to its east by the North Channel (Grea ...
,
Germany Germany,, officially the Federal Republic of Germany, is a country in Central Europe. It is the second most populous country in Europe after Russia, and the most populous member state of the European Union. Germany is situated betwe ...
,
Austria Austria, , bar, Östareich officially the Republic of Austria, is a country in the southern part of Central Europe, lying in the Eastern Alps. It is a federation of nine states, one of which is the capital, Vienna, the most populous ...
,
Switzerland ). Swiss law does not designate a ''capital'' as such, but the federal parliament and government are installed in Bern, while other federal institutions, such as the federal courts, are in other cities (Bellinzona, Lausanne, Luzern, Neuchâtel ...
,
Italy Italy ( it, Italia ), officially the Italian Republic, ) or the Republic of Italy, is a country in Southern Europe. It is located in the middle of the Mediterranean Sea, and its territory largely coincides with the homonymous geographical re ...
and
Spain , image_flag = Bandera de España.svg , image_coat = Escudo de España (mazonado).svg , national_motto = ''Plus ultra'' (Latin)(English: "Further Beyond") , national_anthem = (English: "Royal March") , i ...
. It is Europe's largest media company and
pay-TV Pay television, also known as subscription television, premium television or, when referring to an individual service, a premium channel, refers to subscription-based television services, usually provided by multichannel television providers, but ...
broadcaster by revenue (), with 23 million subscribers and more than 31,000 employees as of 2019. Until November 2018, Sky was owned by 21st Century Fox through a 39.14% controlling stake; on 9 December 2016, following a previous attempt under
News Corporation News Corporation (abbreviated News Corp.), also variously known as News Corporation Limited, was an American multinational mass media corporation controlled by media mogul Rupert Murdoch and headquartered at 1211 Avenue of the Americas in Ne ...
that was affected by the
News International phone hacking scandal The News International phone hacking scandal was a controversy involving the now-defunct ''News of the World'' and other British newspapers owned by Rupert Murdoch. Employees of the newspaper were accused of engaging in phone hacking, police b ...
, 21st Century Fox announced that it had agreed to buy the remainder of Sky, pending government approval. However, after a bidding war that included Disney (which was, in turn, acquiring most of 21st Century Fox assets), Comcast acquired the entirety of Sky in 2018 for £17.28 per-share.


Xumo

Xumo Xumo ( ) is an American over-the-top internet television service owned by Comcast. Founded in 2011, it offers a free ad-supported streaming television (FAST) and advertising video on demand (AVOD) service that primarily offers a selection of p ...
is a
free ad-supported streaming television Free ad-supported streaming television, commonly abbreviated FAST, is a category of streaming television services which are available to consumers without a paid subscription, are funded solely by advertising, and stream traditional television prog ...
(FAST) service, which Comcast acquired on February 25, 2020 for an undisclosed amount. The service operates as a business within the Comcast Cable division. Comcast planned to position the service as a compliment to its premium streaming service Peacock (as well as compete with ViacomCBS's
Pluto TV Pluto TV is a free, ad-supported video streaming service owned and operated by the Paramount Streaming division of Paramount Global. Co-founded by Tom Ryan, Ilya Pozin and Nick Grouf in 2013 and based in Los Angeles, California, in the United Sta ...
and Fox Corporation's
Tubi Tubi is an American over-the-top content platform and ad-supported streaming service owned by Fox Corporation. The service was launched on April 1, 2014, and is based in Los Angeles, California. In January 2021, Tubi reached 33 million monthly ...
), and leverage its streaming technology, as well as its distribution partnerships with
smart TV A smart TV, also known as a connected TV (CTV), is a traditional television set with integrated Internet and interactive Web 2.0 features, which allows users to stream music and videos, browse the internet, and view photos. Smart TVs are a techno ...
manufacturers. On October 19, 2021, Comcast announced "XClass TV", a line of smart TVs manufactured by
Hisense Hisense Group is a Chinese multinational major appliance and electronics manufacturer headquartered in Qingdao, Shandong Province, China. Televisions are the main products of Hisense, and it is the largest TV manufacturer in China by market ...
that would be powered by the X1 software platform used by its cable services. In April 2022, Comcast and
Charter Communications Charter Communications, Inc., is an American telecommunications and mass media company with services branded as Spectrum. With over 32 million customers in 41 states, it is the second-largest cable operator in the United States by subscribe ...
announced that they would form a joint venture to form a "next-generation streaming platform", with Comcast contributing its
Xfinity Flex Comcast Cable Communications, LLC, doing business as Xfinity, is an American telecommunications company and division of Comcast Corporation used to market consumer cable television, internet, telephone, and wireless services provided by the com ...
, XClass TV, and Xumo businesses. In November 2022, Comcast and Charter announced that the joint venture would use the Xumo name, with Xfinity Flex, Xumo, and XClassTV rebranded as Xumo Stream Box, Xumo Play, and Xumo TV respectively.


Professional sports

In 1996, Comcast bought a controlling stake in Spectacor from the company's founder,
Ed Snider Edward Malcolm Snider (January 6, 1933 – April 11, 2016) was an American business executive. He was the chairman of Comcast Spectacor, a Philadelphia-based sports and entertainment company that owns the Philadelphia Flyers of the National Ho ...
. Comcast Spectacor holdings now include the
Philadelphia Flyers The Philadelphia Flyers are a professional ice hockey team based in Philadelphia. The Flyers compete in the National Hockey League (NHL) as a member of the Metropolitan Division in the Eastern Conference. The team plays its home games in Well ...
NHL The National Hockey League (NHL; french: Ligue nationale de hockey—LNH, ) is a professional ice hockey league in North America comprising 32 teams—25 in the United States and 7 in Canada. It is considered to be the top ranked professional ...
hockey team and their home arena in
Philadelphia Philadelphia, often called Philly, is the largest city in the Commonwealth of Pennsylvania, the sixth-largest city in the U.S., the second-largest city in both the Northeast megalopolis and Mid-Atlantic regions after New York City. Sinc ...
. Over a number of years, Comcast became majority owner of Comcast SportsNet, as well as Golf Channel and NBCSN (formerly the Outdoor Life Network, then Versus). In 2002, Comcast paid the
University of Maryland The University of Maryland, College Park (University of Maryland, UMD, or simply Maryland) is a public land-grant research university in College Park, Maryland. Founded in 1856, UMD is the flagship institution of the University System of M ...
$25 million for
naming rights Naming rights are a financial transaction and form of advertising or memorialization whereby a corporation, person, or other entity purchases the right to name a facility, object, location, program, or event, typically for a defined period of t ...
to the new basketball arena built on the College Park campus, the Xfinity Center. Before it was renamed for Comcast's cable subsidiary, Xfinity Center was called Comcast Center from its opening in 2002 through July 2014. Comcast became the sponsor of
NASCAR The National Association for Stock Car Auto Racing, LLC (NASCAR) is an American auto racing sanctioning and operating company that is best known for stock car racing. The privately owned company was founded by Bill France Sr. in 1948, and hi ...
's second-tier series renaming it the
NASCAR Xfinity Series The NASCAR Xfinity Series (NXS) is a stock car racing series organized by NASCAR. It is promoted as NASCAR's second-tier circuit to the organization's top level Cup Series. NXS events are frequently held as a support race on the day prior to a ...
in 2015.


Criticism and controversies

In 2004 and 2007, the
American Customer Satisfaction Index The American Customer Satisfaction Index (ACSI) is an economic indicator that measures the satisfaction of consumers across the U.S. economy. It is produced by the American Customer Satisfaction Index (ACSI LLC) based in Ann Arbor, Michigan. The A ...
(ACSI) survey found that Comcast had the worst customer satisfaction rating of any company or government agency in the country, including the
Internal Revenue Service The Internal Revenue Service (IRS) is the revenue service for the United States federal government, which is responsible for collecting U.S. federal taxes and administering the Internal Revenue Code, the main body of the federal statutory ta ...
. The ACSI indicates that almost half of all cable customers (regardless of company) have registered complaints, and that cable is the only industry to score below 60 in the ACSI. Comcast's Customer Service Rating by the ACSI surveys indicate that the company's customer service has not improved since the surveys began in 2001. Analysis of the surveys states that "Comcast is one of the lowest scoring companies in ACSI. As its customer satisfaction eroded by 7% over the past year, revenue increased by 12%." The ACSI analysis also addresses this contradiction, stating that "Such
pricing power In economics, market power refers to the ability of a firm to influence the price at which it sells a product or service by manipulating either the supply or demand of the product or service to increase economic profit. In other words, market powe ...
usually comes with some level of monopoly protection and most cable companies have little competition at the local level. This also means that a cable company can do well financially even though its customers are not particularly satisfied." In April 2014, Comcast was awarded the 2014 "Worst Company in America" award; an annual contest by the consumer affairs blog ''The Consumerist'' that runs a series of reader polls to determine the least popular company in America. This was the second time Comcast had been awarded this title, the first being in 2010. Comcast spends millions of dollars annually on
lobbying In politics, lobbying, persuasion or interest representation is the act of lawfully attempting to influence the actions, policies, or decisions of government officials, most often legislators or members of regulatory agency, regulatory agencie ...
. Comcast employs the spouses, sons and daughters of mayors, councilmen, commissioners, and other officials to assure its continued preferred market allocations.''The Washington Post'', ''Md. Lawmakers Call for Probe of Comcast Ties''
Washington Post (March 8, 2006). Retrieved on July 8, 2011.
Law.com, ''Federal Judge Certifies Antitrust Class Against Comcast''
Law.com. Retrieved on July 8, 2011.
Comcast was given an "F" for its corporate governance practices in 2010, by Corporate Library, an independent shareholder-research organization. According to Corporate Library, Comcast's board of directors ability to oversee and control management was severely compromised (at least in 2010) by the fact that several of the directors either worked for the company or had business ties to it (making them susceptible to management pressure), and a third of the directors were over 70 years of age. According to ''
The Wall Street Journal ''The Wall Street Journal'' is an American business-focused, international daily newspaper based in New York City, with international editions also available in Chinese and Japanese. The ''Journal'', along with its Asian editions, is published ...
'' nearly two thirds of the flights of Comcast's $40 million corporate jet purchased for business travel related to the NBCU acquisition, were to CEO Brian Roberts' private homes or to resorts. On August 1, 2016, Washington State Attorney General Bob Ferguson filed a lawsuit against Comcast Corporation in King County Superior Court, alleging the company's own documents reveal a pattern of illegally deceiving their customers to pad their bottom line by tens of millions of dollars. The FCC issued a $2.3 million fine to Comcast after finding that the company was charging customers for unordered services and equipment. More than a thousand customers issued complaints about these unprecedented charges to their bill. In addition, numerous customers reported inappropriate name-calling and interrogation by customer service representatives. Comcast's executive vice president, David Cohen, admitted the company needed to improve their customer service. On August 8, 2016 an official Comcast employee confirmed that Comcast was changing native 1080i channels to the 720p60 format. "Official Employees are from multiple teams within Comcast: Product, Support, Leadership." In February 2017, Comcast was ordered by the self-regulatory National Advertising Review Board to cease using a claim based on Speedtest.net data that it has "America's fastest internet", stating that "Ookla's data showed only that Xfinity consumers who took advantage of the free tests offered on the Speedtest.net website subscribed to tiers of service with higher download speeds than Verizon FiOS consumers who took advantage of the tests." They were also ordered to stop using a claim that the company offers the "fastest in-home Wi-Fi," which was poorly substantiated. On December 21, 2018, Minnesota State Attorney General Lori Swanson filed a lawsuit against Comcast in Hennepin County over allegations that the company had overcharged customers for cable packages, added home security, service protection plans, modem and other equipment packages to customers bills without their consent, and did not give customers the prepaid 200$ Visa cards they promised to give if customers kept up-to-date on their monthly bills for 90 days on their advertisements. On January 25, 2020, the lawsuit was settled, Comcast being ordered to refund 15,600 customers and give 16,000 other customers debt relief. Comcast was also ordered to disclose the full amounts customers will be charged for using their services on their advertisements. As of fall 2019, Comcast is the last major cable provider or streamer to neglect to carry the ACC Network, prompting some customers to consider cutting the cord or switching providers.ACC Fans Celebrate: ACC Network is Finally on U-Verse
accessed October 1, 2019
''
Forbes ''Forbes'' () is an American business magazine owned by Integrated Whale Media Investments and the Forbes family. Published eight times a year, it features articles on finance, industry, investing, and marketing topics. ''Forbes'' also re ...
'' magazine criticized the decision not to carry the college sports network as violating a fundamental principle of marketing: "never give your customers a reason to switch."
North Carolina North Carolina () is a state in the Southeastern region of the United States. The state is the 28th largest and 9th-most populous of the United States. It is bordered by Virginia to the north, the Atlantic Ocean to the east, Georgia and So ...
Governor
Roy Cooper Roy Asberry Cooper III (born June 13, 1957) is an American attorney and politician, serving as the 75th governor of North Carolina since 2017. A member of the Democratic Party, he served as the 49th attorney general of North Carolina from 20 ...
asked Comcast and AT&T to carry the network, after which AT&T did so on their
U-Verse U-verse TV is a DirecTV brand of IPTV service. Launched on June 26, 2006, U-verse included broadband Internet (now AT&T Internet or AT&T Fiber), IP telephone (now AT&T Phone), and IPTV (U-verse TV) services in 48 states.Supreme Court rejected a petition for review by Comcast regarding an anti-trust lawsuit by Viamedia, Inc. after the
Biden administration Joe Biden's tenure as the 46th president of the United States began with his inauguration on January 20, 2021. Biden, a Democrat from Delaware who previously served as vice president under Barack Obama, took office following his victory ...
had recommended against review.


Carbon footprint

Comcast reported total CO2e emissions (direct + indirect) for the twelve months ending 31 December 2020 at 2,291 Kt (-249 /-9.8% y-o-y).Alt URL
/ref>


Notes


References


External links

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