Closed-loop communication is a

communication Communication (from la, communicare, meaning "to share" or "to be in relation with") is usually defined as the transmission of information. The term may also refer to the message communicated through such transmissions or the field of inquir ...

technique used to avoid misunderstandings. When the sender gives a message, the receiver repeats this back. The sender then confirms the message; thereby common is using the word “''yes''”. When the receiver incorrectly repeats the message back, the sender will say “negative” (or something similar) and then repeat the correct message. If the sender, the person giving the message, does not get a reply back, he must repeat it until the receiver starts closing the loop. To get the attention of the receiver, the sender can use the receiver's name or functional position, touch his or her shoulder, etc.

References

Communication studies Social groups Teams Risk management Human communication {{Communication-studies-stub