A clerk is a white-collar worker who conducts general office tasks, or a worker who performs similar sales-related tasks in a retail environment. The responsibilities of clerical workers commonly include

record keeping Records management, also known as records and information management, is an organizational function devoted to the management of information in an organization throughout its life cycle, from the time of creation or receipt to its eventual disposi ...

, filing, staffing service counters, screening callers, and other administrative tasks.

History and etymology

The word ''clerk'' is derived from the Latin ''clericus'' meaning " cleric" or " clergyman", which is the latinisation of the Greek ''κληρικός'' (''klērikos'') from a word meaning a "lot" (in the sense of drawing lots) and hence an "apportionment" or "area of land".Klerikos
Henry George Liddell, Robert Scott, "A Greek-English Lexicon", at Perseus The association derived from medieval courts, where writing was mainly entrusted to clergy because most

laymen In religious organizations, the laity () consists of all members who are not part of the clergy, usually including any non-ordained members of religious orders, e.g. a nun or a lay brother. In both religious and wider secular usage, a layperson ...

could not read. In this context, the word ''clerk'' meant " scholar". Even today, the term clerk regular designates a type of cleric (one living life according to a

rule Rule or ruling may refer to: Education * Royal University of Law and Economics (RULE), a university in Cambodia Human activity * The exercise of political or personal control by someone with authority or power * Business rule, a rule perta ...

). The cognate terms in some languages, notably ''Klerk'' in Dutch, became – at the end of the nineteenth century – restricted to a specific, fairly low rank in the administrative hierarchy.

United States

Clerical workers are the largest occupational group in the United States. In 2004, there were 3.1 million general office clerks, 1.5 million office administrative supervisors and 4.1 million secretaries. Clerical occupations often do not require a college degree, though some college education or 1 to 2 years in vocational programs are common qualifications. Familiarity with office equipment and certain software programs is also often required. Employers may provide clerical training. In 2006, the median salary for clerks was $23,000, while the national median income for workers age 25 or older was $33,000. Median salaries ranged from $22,770 for general office clerks to $34,970 for secretaries and $41,030 for administrative supervisors. Clerical workers are considered working class by American sociologists such as William Thompson, Joseph Hickey or James Henslin as they perform highly routinized tasks with relatively little autonomy. Sociologist Dennis Gilbert, argues that the white and blue collar divide has shifted to a divide between professionals, including some semi-professionals, and routinized white collar workers. White collar office supervisors may be considered lower middle class with some secretaries being located in that part of the socio-economic strata where the working and middle classes overlap.

References

{{Authority control Sales occupations Office and administrative support occupations Office work

History and etymology

United States

See also

References