The Civica Group is an international software business group. It is a privately owned group of companies headquartered in London, UK, and with regional head offices in Australia, Singapore and North America.

History

Civica was set up through a management buy-out from the Sanderson Group in 1999, backed by venture capitalist group Alchemy Partners and led by Simon Downing who became chief executive. The Civica Group was officially formed from the Sanderson Group in 2002. The group was subsequently listed on the

Alternative Investment Market AIM (formerly the Alternative Investment Market) is a sub-market of the London Stock Exchange that was launched on 19 June 1995 as a replacement to the previous Unlisted Securities Market (USM) that had been in operation since 1980. It allows ...

of the

London Stock Exchange London Stock Exchange (LSE) is a stock exchange in the City of London, England, United Kingdom. , the total market value of all companies trading on LSE was £3.9 trillion. Its current premises are situated in Paternoster Square close to St Pau ...

in 2004. It was delisted in 2008 when it was acquired by 3i for £190 million. In September 2009 Civica acquired in4tek, a community health and social care record software specialist based in Altrincham. In April 2011 Civica UK, a wholly owned subsidiary of Civica Group, acquired specialized document and records management services provider Cave Tab. In May 2011 it acquired PSCAL, a financial management software and services provider for the NHS. In June 2012 Civica acquired Gateway Computing Ltd, publisher of WinDIP Enterprise, a document and records management software suite. In 2013 Civica acquired Corero Business Systems, an educational software provider. In 2014 Civica acquired both Coldharbour Systems, a software provider, and Healthcare and Keystone Asset Management, an asset management specialist for the Housing market. Also, in 2014 Civica acquired Asidua, a local government contact management and application specialist and telecoms specialist. In 2016 Civica acquired Norwel Legal and

IPL Information Processing Limited IPL Information Processing Limited, commonly known as IPL, is a privately owned European software services company headquartered in Bath, UK, providing business consultancy, technical consultancy, IT solutions and support services. The fi ...

. In 2016 Civica also acquired government digital specialist SFW LTD.

through which Civica transformed SFW India Pvt LTD. to Civica offshore resourcing center in Vadodara, India. In December 2016 Civica acquired Abritas a social housing software developer and service provider based in Reading, Berkshir

It was sold to Partners Group in July 2017 for £1.06 billion. At that point it had about 3,700 staff. In 2017 Civica was awarded the Civic Compliance contract for the State Government of Victoria for both enforcement and Customer Service.

Operations

Civica offers services across the following markets: *

Local Government Local government is a generic term for the lowest tiers of public administration within a particular sovereign state. This particular usage of the word government refers specifically to a level of administration that is both geographically-loca ...

* Social housing *Parking enforcement & public protection * Libraries and

education Education is a purposeful activity directed at achieving certain aims, such as transmitting knowledge or fostering skills and character traits. These aims may include the development of understanding, rationality, kindness, and honesty. Va ...

*Mobile fleet and asset management *Public protection *Pension administration * Health and Social Care * Legal

Local Government

Civica provides specialist systems and outsourcing services to local authorities and their partners in the UK,

Europe Europe is a large peninsula conventionally considered a continent in its own right because of its great physical size and the weight of its history and traditions. Europe is also considered a Continent#Subcontinents, subcontinent of Eurasia ...

and

Australia Australia, officially the Commonwealth of Australia, is a Sovereign state, sovereign country comprising the mainland of the Australia (continent), Australian continent, the island of Tasmania, and numerous List of islands of Australia, sma ...

. Services offered include electronic document management (EDM) systems, parking infrastructure, IT infrastructure, and

E-payments Electronic funds transfer (EFT) is the electronic transfer of money from one bank account to another, either within a single financial institution or across multiple institutions, via computer-based systems, without the direct intervention of b ...

systems. The group works with 94% of UK local authorities as well as police forces in England and Wales. Its systems manage £4 billion of local revenues and £1 billion in secure electronic transactions per year on behalf of local authorities including

Manchester City Council Manchester City Council is the local authority for Manchester, a city and metropolitan borough in Greater Manchester, England. Manchester is the sixth largest city in England by population. Its city council is composed of 96 councillors, three ...

Sunderland City Council Sunderland City Council is the local authority of the City of Sunderland in Tyne and Wear, England. It is a metropolitan district council, one of five in Tyne and Wear and one of 36 in the metropolitan counties of England, and provides the major ...

Hammersmith and Fulham The London Borough of Hammersmith and Fulham () is a London borough in West London and which also forms part of Inner London. The borough was formed in 1965 from the merger of the former Metropolitan Boroughs of Hammersmith and Fulham. The borou ...

Enfield and Haringey Enfield and Haringey is a constituency represented in the London Assembly. It consists of the combined area of the London Borough of Enfield and the London Borough of Haringey. Overlapping constituencies The equivalent Westminster seats are: *E ...

Social housing

Civica supplies housing management and data systems to housing development agencies with a focus on automating business processes. Around one million social housing properties are managed through Civica systems.

Enforcement

Civica supplies

Automatic Number Plate Recognition Automatic number-plate recognition (ANPR; see also #Other names, other names below) is a technology that uses optical character recognition on images to read vehicle registration plates to create vehicle location data. It can use existing close ...

(ANPR) to UK police forces as well as retail centres, hospitals and other commercial premises. The group also provides anti-social behaviour reporting systems for 170 local authorities.

Education and libraries

Civica provides software and IT services to education and learning services, including shared learning environments, library management services, and software licensing frameworks. The group also provides IT services including virtual learning environments (VLE) for schools in Sheffield and Luton under the

Building Schools for the Future Building Schools for the Future (BSF) was the name given to the British government's investment programme in secondary school buildings in England in the 2000s. The programme was ambitious in its costs, timescales and objectives, with politicia ...

(BSF) program. Civica currently supplies around 50 UK universities. Through its SPYDUS software, Civica supplies libraries with automated stock ordering, lending and tracking systems including remote access to library catalogues. Civica manages the library systems for the

Government of Singapore The Government of Singapore is defined by the Constitution of Singapore to mean the executive branch of the state, which is made up of the president and the Cabinet. Although the president acts in their personal discretion in the exercise ...

's Future Schools initiative. In the UK, Civica provides library services for the eleven libraries that are members of the South East Library Management Services (SELMS) consortium. In total, the group manages over 1,500 libraries worldwide.

Mobile fleet and asset management

Civica has supplied asset and fleet management services for 25 years. The company currently services around 500 customers including around 100 local authorities. Civica offers Tranman fleet software to

local government Local government is a generic term for the lowest tiers of public administration within a particular sovereign state. This particular usage of the word government refers specifically to a level of administration that is both geographically-loca ...

, enterprises and the emergency services. It won Fleet Excellence awards in 2003, 2004, 2005 and 2006 as well as a Green Fleet award in 2006 for its use. "Tranman keeps the army moving" ''Logistics manager''

External links

*https://web.archive.org/web/20101127064512/http://www.guardianpublic.co.uk/civca-survey-council-managers Civica conference coverage,''

The Guardian ''The Guardian'' is a British daily newspaper. It was founded in 1821 as ''The Manchester Guardian'', and changed its name in 1959. Along with its sister papers ''The Observer'' and ''The Guardian Weekly'', ''The Guardian'' is part of the Gu ...

'' *https://web.archive.org/web/20101127234310/http://www.guardianpublic.co.uk/public-private-sector-partnerships Civica Chief Executive Simon Downing discusses public-private partnerships, ''

'' *https://web.archive.org/web/20101214141917/http://www.civicaplc.com/NR/rdonlyres/2E6C2C25-581F-45FF-8078-4075386FE54E/1725/CivicaBrochure.pdf Civica service brochure *https://web.archive.org/web/20110722194851/http://www.localgov.co.uk/index.cfm?method=news.detail&id=66168 Civica company profile, ''Localgov.co.uk''

References

{{Reflist Outsourcing companies