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CinemaScore is a
market research Market research is an organized effort to gather information about target markets and customers: know about them, starting with who they are. It is an important component of business strategy and a major factor in maintaining competitiveness. Mark ...
firm based in
Las Vegas Las Vegas (; Spanish for "The Meadows"), often known simply as Vegas, is the 25th-most populous city in the United States, the most populous city in the state of Nevada, and the county seat of Clark County. The city anchors the Las Vegas ...
. It surveys film audiences to rate their viewing experiences with letter grades, reports the results, and forecasts box office receipts based on the data.


Background

Ed Mintz founded CinemaScore in 1979 after disliking ''
The Cheap Detective ''The Cheap Detective'' is a 1978 American mystery comedy film written by Neil Simon and directed by Robert Moore. It stars Peter Falk as Lou Peckinpaugh, a parody of Humphrey Bogart. The film is a parody of Bogart films such as '' Casablan ...
'' despite being a fan of
Neil Simon Marvin Neil Simon (July 4, 1927 – August 26, 2018) was an American playwright, screenwriter and author. He wrote more than 30 plays and nearly the same number of movie screenplays, mostly film adaptations of his plays. He has received mo ...
, and hearing another disappointed attendee wanting to hear the opinions of ordinary people instead of
critic A critic is a person who communicates an assessment and an opinion of various forms of creative works such as art, literature, music, cinema, theater, fashion, architecture, and food. Critics may also take as their subject social or governmen ...
s. A
Yom Kippur Yom Kippur (; he, יוֹם כִּפּוּר, , , ) is the holiest day in Judaism and Samaritanism. It occurs annually on the 10th of Tishrei, the first month of the Hebrew calendar. Primarily centered on atonement and repentance, the day's ...
donation card with tabs inspired the survey cards given to audience members. The company conducts surveys to audiences who have seen a film in theaters, asking them to rate the film and specifying what drew them to the film. Its results are published in ''
Entertainment Weekly ''Entertainment Weekly'' (sometimes abbreviated as ''EW'') is an American digital-only entertainment magazine based in New York City, published by Dotdash Meredith, that covers film, television, music, Broadway theatre, books, and popular cul ...
''. CinemaScore also conducts surveys to determine audience interest in renting films on video, breaking the demographic down by age and sex and passing along information to video companies such as Fox Video Corporation. CinemaScore pollster Dede Gilmore reported the trend in 1993, "Most movies get easily a B-plus. I think people come wanting the entertainment. They have high expectations. They're more lenient with their grades. But as (moviegoers) do it more and more, they get to be stronger critics". In 1993, films that were graded with an A included '' Scent of a Woman'', ''
A Few Good Men ''A Few Good Men'' is a 1992 American legal drama film based on Aaron Sorkin's 1989 play. It was written by Sorkin, directed by Rob Reiner, and produced by Reiner, David Brown and Andrew Scheinman. It stars an ensemble cast including Tom Cru ...
'' and ''
Falling Down ''Falling Down'' is a 1993 American action film directed by Joel Schumacher, written by Ebbe Roe Smith and released by Warner Bros. in the United States on February 26, 1993. The film stars Michael Douglas in the lead role of William Foster, a di ...
''. Films graded with a B included ''
Sommersby ''Sommersby'' is a 1993 American romantic period drama film directed by Jon Amiel from a screenplay written by Nicholas Meyer and Sarah Kernochan, adapted from the historical account of the 16th century French peasant Martin Guerre. Based on t ...
'' and ''
Untamed Heart ''Untamed Heart'' is a 1993 American romantic drama film directed by Tony Bill, written by Tom Sierchio, and starring Christian Slater and Marisa Tomei. It tells the story of an unlikely romance between a young woman unlucky in love and a shy youn ...
''. A C-grade film for the year was '' Body of Evidence''. CinemaScore at first reported its findings to consumers, including a newspaper column and a radio show. After
20th Century Fox 20th Century Studios, Inc. (previously known as 20th Century Fox) is an American film production company headquartered at the Fox Studio Lot in the Century City area of Los Angeles. As of 2019, it serves as a film production arm of Walt Dis ...
approached the company in 1989, it began selling the data to studios instead. A website was launched by CinemaScore in 1999, after three years' delay in which the president sought sponsorship from magazines and video companies. Brad Peppard was president of CinemaScore Online from 1999 to 2002. The website included a database of nearly 2,000 feature films and the audiences' reactions to them. Prior to the launch, CinemaScore results had been published in ''
Las Vegas Review-Journal The ''Las Vegas Review-Journal'' is a daily subscription newspaper published in Las Vegas, Nevada, since 1909. It is the largest circulating daily newspaper in Nevada and one of two daily newspapers in the Las Vegas area. The ''Review-Journal'' ...
'' and ''
Reno Gazette-Journal The ''Reno Gazette Journal'' is the main daily newspaper for Reno, Nevada. It is owned and operated by the Gannett Company. It came into being when the ''Nevada State Journal'' (founded on November 23, 1870) and the ''Reno Evening Gazette'' (fou ...
''. CinemaScore's expansion to the Internet included a weekly email subscription for cinephiles to keep up with reports of audience reactions. In 1999, CinemaScore was rating approximately 140 films a year, including 98–99% of
major studio Major film studios are production and distribution companies that release a substantial number of films annually and consistently command a significant share of box office revenue in a given market. In the American and international markets, the ...
releases. For each film, employees polled 400–500 moviegoers in three of CinemaScore's 15 sites, which included the cities Las Vegas,
Los Angeles Los Angeles ( ; es, Los Ángeles, link=no , ), often referred to by its initials L.A., is the largest city in the state of California and the second most populous city in the United States after New York City, as well as one of the world' ...
,
San Diego San Diego ( , ; ) is a city on the Pacific Ocean coast of Southern California located immediately adjacent to the Mexico–United States border. With a 2020 population of 1,386,932, it is the List of United States cities by population, eigh ...
,
Denver Denver () is a consolidated city and county, the capital, and most populous city of the U.S. state of Colorado. Its population was 715,522 at the 2020 census, a 19.22% increase since 2010. It is the 19th-most populous city in the Unit ...
,
Milwaukee Milwaukee ( ), officially the City of Milwaukee, is both the most populous and most densely populated city in the U.S. state of Wisconsin and the county seat of Milwaukee County. With a population of 577,222 at the 2020 census, Milwaukee is ...
,
St. Louis St. Louis () is the second-largest city in Missouri, United States. It sits near the confluence of the Mississippi and the Missouri Rivers. In 2020, the city proper had a population of 301,578, while the bi-state metropolitan area, which e ...
,
Dallas Dallas () is the List of municipalities in Texas, third largest city in Texas and the largest city in the Dallas–Fort Worth metroplex, the List of metropolitan statistical areas, fourth-largest metropolitan area in the United States at 7.5 ...
,
Atlanta Atlanta ( ) is the capital and most populous city of the U.S. state of Georgia. It is the seat of Fulton County, the most populous county in Georgia, but its territory falls in both Fulton and DeKalb counties. With a population of 498,715 ...
,
Tampa Tampa () is a city on the Gulf Coast of the U.S. state of Florida. The city's borders include the north shore of Tampa Bay and the east shore of Old Tampa Bay. Tampa is the largest city in the Tampa Bay area and the seat of Hillsborough County ...
,
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Coral Springs Coral Springs, officially the City of Coral Springs, is a city in Broward County, Florida, United States. The city is located approximately northwest of Fort Lauderdale. As of the 2020 U.S. Census, the city had a population of 134,394. It is a ...
. In the summer of 2002, CinemaScore reported that the season had the biggest collective grade since 1995. In the summer of 2000, 25 out of 32 films received either an A or B grade. Twenty-six of the summer of 2001's 30 films got similar grades, while 32 of the summer of 2002's 34 films got similar grades, the latter being the highest ratio in a decade. Since July 2014, CinemaScore reports its results also on
Twitter Twitter is an online social media and social networking service owned and operated by American company Twitter, Inc., on which users post and interact with 280-character-long messages known as "tweets". Registered users can post, like, and ...
, and from January 16, 2016, it began with ''
Collateral Beauty ''Collateral Beauty'' is a 2016 American fantasy drama film directed by David Frankel and written by Allan Loeb. The film stars an ensemble cast of Will Smith, Edward Norton, Keira Knightley, Michael Peña, Naomie Harris, Jacob Latimore, Kate Wi ...
'' to use for each of them an image with the movie poster on the left and the grade obtained on the right. Usually, only films that open in more than 1,500 screens are polled and reported on CinemaScore's website and social media. The distributor of a film that opens in fewer screens can optionally contract with CinemaScore for a private survey, whose result would be disclosed only to the client.


Rating

CinemaScore describes itself as "the industry leader in measuring movie appeal". There are 35 to 45 teams of CinemaScore representatives present in 25 large cities across North America. Each Friday, representatives in five randomly chosen cities give opening-day audiences a small survey card. The card asks for age, gender, a grade for the film ("A", "B", "C", "D" or "F"), whether they would rent or buy the film on DVD or Blu-ray, why they chose the film and whether or not they felt the film lined up with its marketing. CinemaScore typically receives about 400 cards per film; the company estimates a 65% response rate and 6%
margin of error The margin of error is a statistic expressing the amount of random sampling error in the results of a survey. The larger the margin of error, the less confidence one should have that a poll result would reflect the result of a census of the ent ...
. An overall grade of "A+" and "F" is calculated as the average of the grades given by responders. In this case, grades other than "F" are qualified with a plus (high end), minus (low end) or neither (middle). The ratings are divided by gender and age groups (under 21, 21–34, 35 and up). Film studios and other subscribers receive the data at about 11 pm
Pacific Time The Pacific Time Zone (PT) is a time zone encompassing parts of western Canada, the western United States, and western Mexico. Places in this zone observe standard time by subtracting eight hours from Coordinated Universal Time ( UTC−08:00). ...
. CinemaScore publishes letter grades to the public on social media and, although the detailed data is proprietary, the grades become widely shared in the media and the industry. Subsequent advertisements for highly ranked films often cite their CinemaScore grades. As opening-night audiences are presumably more enthusiastic about a film than ordinary patrons, a "C" grade from them is – according to the ''Los Angeles Times'' – "bad news, the equivalent of a failing grade". According to Ed Mintz, "A's generally are good, B's generally are shaky, and C's are terrible. D's and F's, they shouldn't have made the movie, or they promoted it funny and the absolute wrong crowd got into it". Horror films consistently score lower; ''
The Conjuring ''The Conjuring'' is a 2013 American supernatural horror film directed by James Wan and written by Chad Hayes and Carey W. Hayes. It is the inaugural film in ''The Conjuring'' Universe franchise. Patrick Wilson and Vera Farmiga star as Ed an ...
''s "A−" was the first time a horror film scored better than "B+". CinemaScore's Harold Mintz said that "An F in a horror film is equivalent to a B− in a comedy". An "A+" typically predicts a successful box office. From 1982 to August 2011, only 52 films (about two a year) received the top grade, including seven
Academy Award for Best Picture The Academy Award for Best Picture is one of the Academy Awards presented annually by the Academy of Motion Picture Arts and Sciences (AMPAS) since the awards debuted in 1929. This award goes to the producers of the film and is the only category ...
winners. From 2000 to January 2020, there were 53 movies with "A+". , about 90 films have received "A+". From 2004 to 2014, those rated "A+" and "A" had multiples of 4.8 and 3.6, respectively, while C-rated films' total revenue was 2.5 times their opening weekend. Ed Mintz cited Leonardo DiCaprio and
Tom Cruise Thomas Cruise Mapother IV (born July 3, 1962), known professionally as Tom Cruise, is an American actor and producer. One of the world's highest-paid actors, he has received various accolades, including an Honorary Palme d'Or and three Gol ...
as the "two stars, it doesn't matter how bad the film is, they can pull (the projections) up". (DiCaprio's ''
Shutter Island ''Shutter Island'' is a novel by American writer Dennis Lehane, published by HarperCollins in April 2003. It is about a U.S. Marshal who goes to an isolated hospital for the criminally insane to investigate the disappearance of a patient who is ...
'' had a 3.1 revenue multiple despite a "C+" grade, and Cruise's ''
Vanilla Sky ''Vanilla Sky'' is a 2001 American science fiction thriller film directed, written, and co-produced by Cameron Crowe. It is an English-language remake of Alejandro Amenábar's 1997 Spanish film '' Open Your Eyes'', which was written by Amenábar ...
'' had a 4 multiple with a "D" grade.) , 22 films have received an "F" grade.
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wrote that besides horror, Vulture cited as examples of such F-graded films
Steven Soderbergh Steven Andrew Soderbergh (; born January 14, 1963) is an American film director, producer, screenwriter, cinematographer and editor. A pioneer of modern independent cinema, Soderbergh is an acclaimed and prolific filmmaker. Soderbergh's direc ...
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George Clooney George Timothy Clooney (born May 6, 1961) is an American actor and filmmaker. He is the recipient of List of awards and nominations received by George Clooney, numerous accolades, including a British Academy Film Awards, British Academy Film A ...
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Andrew Dominik Andrew Dominik (born 7 October 1967) is an Australian film director and screenwriter. He has directed the crime film '' Chopper'' (2000), the Western drama film ''The Assassination of Jesse James by the Coward Robert Ford'' (2007), the neo-noir ...
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Killing Them Softly ''Killing Them Softly'' (stylized in marketing as ''killing them softly'') is a 2012 American neo-noir crime film written and directed by Andrew Dominik and stars Brad Pitt. Based on George V. Higgins' 1974 novel '' Cogan's Trade'', the stor ...
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Brad Pitt William Bradley Pitt (born December 18, 1963) is an American actor and film producer. He is the recipient of various accolades, including two Academy Awards, a British Academy Film Award, two Golden Globe Awards, and a Primetime Emmy Award. ...
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Darren Aronofsky Darren Aronofsky (born February 12, 1969) is an American film director, producer, and screenwriter. His films are noted for their surrealistic, melodramatic, and sometimes disturbing elements, often in the form of psychological fiction. Aronof ...
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Jennifer Lawrence Jennifer Shrader Lawrence (born August 15, 1990) is an American actress. The world's highest-paid actress in 2015 and 2016, her films have grossed over $6 billion worldwide to date. She appeared in ''Time''s 100 most influential people i ...
. In an essay for ''
The Hollywood Reporter ''The Hollywood Reporter'' (''THR'') is an American digital and print magazine which focuses on the Cinema of the United States, Hollywood film industry, film, television, and entertainment industries. It was founded in 1930 as a daily trade pap ...
'',
Martin Scorsese Martin Charles Scorsese ( , ; born November 17, 1942) is an American film director, producer, screenwriter and actor. Scorsese emerged as one of the major figures of the New Hollywood era. He is the recipient of List of awards and nominatio ...
strongly criticized this type of approach by writing: "The brutal judgmentalism that has made opening-weekend grosses into a bloodthirsty spectator sport seems to have encouraged an even more brutal approach to film reviewing. I'm talking about market research firms like CinemaScore .. They have everything to do with the movie business and absolutely nothing to do with either the creation or the intelligent viewing of film. The filmmaker is reduced to a content manufacturer and the viewer to an unadventurous consumer." Mintz rejected being lumped in with
Rotten Tomatoes Rotten Tomatoes is an American review-aggregation website for film and television. The company was launched in August 1998 by three undergraduate students at the University of California, Berkeley: Senh Duong, Patrick Y. Lee, and Stephen Wang ...
, and defended their methodology of polling select audiences on the opening night, to see if the film meets the expectations of the people who most want to see it, and further defended the accuracy of their data and the correlation to box office results. CinemaScore's forecasts for box-office receipts based on the surveys are, according to the ''Los Angeles Times'', "surprisingly accurate" as "most of
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picks...are in the ballpark", in 2009 correctly predicting the success of ''
The Hangover ''The Hangover'' is a 2009 American comedy film directed by Todd Phillips, co-produced with Daniel Goldberg, and written by Jon Lucas and Scott Moore. It is the first installment in ''The Hangover'' trilogy. The film stars Bradley Cooper, Ed ...
'' and the failure of ''
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''. Hollywood executives are divided on CinemaScore's accuracy. One told ''
Deadline Hollywood ''Deadline Hollywood'', commonly known as ''Deadline'' and also referred to as ''Deadline.com'', is an online news site founded as the news blog ''Deadline Hollywood Daily'' by Nikki Finke in 2006. The site is updated several times a day, with ...
'' "It's not always right, but it's a pretty good indicator. I rely on it", while another said that competitor
PostTrak PostTrak is a U.S.-based service that surveys film audiences for film studios. History The service conducts surveys in the top 20 markets in the U.S. and Canada with the use of polling cards and electronic kiosks. A PostTrak report for a film a ...
was "much better...more thorough and in-depth".


List of "A+" films

As of 2022, only three directors have made the list three times: Rob Reiner (1987, 1989, 1992), Alex Kendrick (2011, 2015, 2019), and the Erwin Brothers (2015, 2018, 2021). The following directors have appeared on the list twice: Steven Spielberg (1982, 1993), James Cameron (1991, 1997), Robert Zemeckis (1994, 2004), Pete Docter (2001, 2009), Malcolm D. Lee (2013, 2017), Peter Berg (2013, 2016), Brad Bird (2004, 2018), and George Tillman Jr. (1997, 2018).


List of "F" films


References


External links

* {{Official website Film organizations in the United States Market research companies of the United States