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Chitika, Inc. (''pronounced CHIH-tih-ka'') was a
search Searching or search may refer to: Computing technology * Search algorithm, including keyword search ** :Search algorithms * Search and optimization for problem solving in artificial intelligence * Search engine technology, software for findi ...
-targeted
advertising company An advertising agency, often referred to as a creative agency or an ad agency, is a business dedicated to creating, planning, and handling advertising and sometimes other forms of promotion and marketing for its clients. An ad agency is generally ...
. It was located in Westborough,
Massachusetts Massachusetts (Massachusett language, Massachusett: ''Muhsachuweesut assachusett writing systems, məhswatʃəwiːsət'' English: , ), officially the Commonwealth of Massachusetts, is the most populous U.S. state, state in the New England ...
, United States. The name Chitika means "in a snap" in
Telugu language Telugu (; , ) is a Dravidian language spoken by Telugu people predominantly living in the Indian states of Andhra Pradesh and Telangana, where it is also the official language. It is the most widely spoken member of the Dravidian language fami ...
. On April 17, 2019, Chitika announced that they are shutting down their business.


History

In 2003, co-founders Venkat Kolluri and Alden DoRosario started Chitika after leaving their jobs at
search engine A search engine is a software system designed to carry out web searches. They search the World Wide Web in a systematic way for particular information specified in a textual web search query. The search results are generally presented in a ...
-based company "Lycos". Since launching its
online advertising Online advertising, also known as online marketing, Internet advertising, digital advertising or web advertising, is a form of marketing and advertising which uses the Internet to promote products and services to audiences and platform users. ...
service in 2004, Chitika has added a
Mobile advertising Mobile advertising is a form of advertising via mobile (wireless) phones or other mobile devices. It is a subset of mobile marketing, mobile advertising can take place as text ads via SMS, or banner advertisements that appear embedded in a mob ...
Division as well as a
Real-Time Bidding Real-time bidding (RTB) is a means by which advertising inventory is bought and sold on a per- impression basis, via instantaneous programmatic auction, similar to financial markets. With real-time bidding, advertising buyers bid on an impression a ...
Division. In 2015, Chitika's founders announced Cidewalk, their
local Local may refer to: Geography and transportation * Local (train), a train serving local traffic demand * Local, Missouri, a community in the United States * Local government, a form of public administration, usually the lowest tier of administrat ...
mobile ad platform, would spin off into a separate business unit with $4 Million in
seed funding Seed money, sometimes known as seed funding or seed capital, is a form of securities offering in which an investor invests capital in a startup company in exchange for an equity stake or convertible note stake in the company. The term ''seed'' su ...
and new office space in Southborough, MA. On April 17, 2019, Chitika wrote to publishers advising them of their immediate cessation of business. The email advised publishers to remove all Chitika code from their website. The email further advised publishers that they would not be paid for impressions or clicks occurring since March 1, 2019.


Partnerships

In 2009, Chitika began a partnership with the b5media Network. In 2010,
Yahoo! Yahoo! (, styled yahoo''!'' in its logo) is an American web services provider. It is headquartered in Sunnyvale, California and operated by the namesake company Yahoo Inc., which is 90% owned by investment funds managed by Apollo Global Man ...
closed their AdSense competitor Yahoo Publisher Network Online (YPNO) and recommended publishers migrate to Chitika as a replacement. In 2013, Chitika announced a multi-year extension of its partnership with Yahoo!. The agreement includes off–network search syndication, monetization of Yahoo! owned and operated properties, and mobile ad serving and monetization.


Awards and recognition

* 2007 ** Inc. top free services for generating revenue on your website: Best For Promoting Ancillary Products * 2008 ** AlwaysOn: Top 100 fastest-growing companies in the Northeast **
Red Herring A red herring is a figurative expression referring to a logical fallacy in which a clue or piece of information is or is intended to be misleading, or distracting from the actual question. Red herring may also refer to: Animals * Red herring (fis ...
: Leading private technology companies in North America **
MITX MITx is the massive open online course (MOOC) program at Massachusetts Institute of Technology. A constituent program of MIT's Office of Digital Learning, MITx produces MOOCs from MIT departments and faculty. Prior to 2U's acquisition of edX, MI ...
2008 Technology Awards: Finalist, Marketing/Customer Relationship Technologies Category * 2009 ** Red Herring: Top 100 Global 2008 Winner * 2010 ** DPAC Award Finalist for Best Mobile Advertising Network Innovation * 2011 ** TiE Boston: Chitika CEO Venkat Kolluri Awarded "Crystal Award." The Crystal Award is given to a TiE Charter Member for building and growing a company from the ground up with no external funding. * 2013 **
Boston Business Journal The ''Boston Business Journal'' is a weekly, business-oriented newspaper published in Boston, Massachusetts. It is published by the American City Business Journals. The newspaper was founded by Robert Bergenheim and launched its first issue on ...
: Healthiest Employer 2013 Finalist * 2015 ** AdExchanger: Cidewalk Hooks Up With Yahoo Small Business To Reach More Mom-And-Pops.


Controversies

In December 2005, some publishers reported a reduction in revenue after auditing between 25%-90%. In 2010, Chitika removed their ads from thousands of websites. The company stated that the sites they had been doing business with were all suddenly placed under "Pending Review" or "Pending Further Review" status. This meant the company would no longer show ads on the sites. Many dropped the advertising service. On March 16, 2011, the
Federal Trade Commission The Federal Trade Commission (FTC) is an independent agency of the United States government whose principal mission is the enforcement of civil (non-criminal) antitrust law and the promotion of consumer protection. The FTC shares jurisdiction ov ...
(FTC) appeared before the
United States Senate The United States Senate is the upper chamber of the United States Congress, with the House of Representatives being the lower chamber. Together they compose the national bicameral legislature of the United States. The composition and pow ...
Commerce Committee and announced its first behavioral advertising case, filed against Chitika for use of a
deceptive Deception or falsehood is an act or statement that misleads, hides the truth, or promotes a belief, concept, or idea that is not true. It is often done for personal gain or advantage. Deception can involve dissimulation, propaganda and sleight o ...
opt-out The term opt-out refers to several methods by which individuals can avoid receiving unsolicited product or service information. This option is usually associated with direct marketing campaigns such as e-mail marketing or direct mail. A list of thos ...
mechanism. According to the FTC, Chitika's cookies that opt users out of behavioral tracking were expiring in ten days rather than the stated ten years. A settlement was reached under which Chitika was forbidden from making misleading statements about the extent of data collection about consumers and the extent to which consumers can control the use of their data. Further, the settlement required that Chitika link all its advertising to an effective opt-out mechanism in future. It has been commented that, “this requirement of a hyperlink embedded in online advertisements is a good indicator of the type of
Do Not Track Do Not Track (DNT) is a formerly official HTTP header field, designed to allow internet users to opt-out of tracking by websites—which includes the collection of data regarding a user's activity across multiple distinct contexts, and the retent ...
mechanism that will be acceptable to the FTC if “Do Not Track” becomes mandatory.” According to a press release by the company, their opt-out cookies have been set to ten days since March 2010 when the FTC began their investigation. Chitika subsequently claimed to have made only a total of fifty-five cents from the ten-day opt-out expiration.


Delaying and denying payments

In 2017, Chitika shocked its publishers by changing the minimum payout from $10 to $50. It affected many existing publishers who joined Chitika for its lower payout option. Publishers who cross $50 are banned from the network. On April 17, 2019, Chitika wrote to publishers advising them of their immediate cessation of business. The email advised publishers to remove all Chitika code from their website. The email further advised publishers that they would not be paid for impressions or clicks occurring since March 1, 2019.


References

{{Reflist, 30em Digital marketing companies of the United States Companies based in Massachusetts Online advertising services and affiliate networks