Cayan (formerly Merchant Warehouse) is a provider of payment technologies and merchant services, based in

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. The company enables payments in physical stores and mobile locations, as well as e-commerce. Cayan ranks among the largest merchant acquirers in the United States. Clients vary in size from large-scale chains to small, one-location businesses. The company supports businesses of all industries, including restaurants and retail. Cayan has won several industry awards, and was recognized for the early adoption and speed of its

EMV technology EMV is a payment method based on a technical standard for smart payment cards and for payment terminals and automated teller machines which can accept them. EMV stands for " Europay, Mastercard, and Visa", the three companies that created th ...

History

Cayan was founded as Merchant Warehouse in 1998 by current CEO Henry Helgeson. Helgeson was working as a payment terminal salesman in upstate New York, and realized the still-nascent Internet could allow him to sell terminals at much lower margins. He focused on early internet search engines like Alta Vista. The company grew over the ensuing decades. In 2013, Cayan opened a technology development center in

Belfast Belfast ( , ; from ga, Béal Feirste , meaning 'mouth of the sand-bank ford') is the capital and largest city of Northern Ireland, standing on the banks of the River Lagan on the east coast. It is the 12th-largest city in the United Kingdom ...

Northern Ireland Northern Ireland ( ga, Tuaisceart Éireann ; sco, label= Ulster-Scots, Norlin Airlann) is a part of the United Kingdom, situated in the north-east of the island of Ireland, that is variously described as a country, province or region. Nort ...

. On December 18, 2017, it was announced that Cayan would be acquired by

TSYS Total System Services, Inc. (commonly referred to as TSYS), is an American financial technology company headquartered in Columbus, Georgia. In 2019, TSYS was merged into Global Payments, Global Payments Inc. TSYS is the largest third-party payment ...

in an all-cash deal valuing the company at approximately $1.05 billion.

Product

Cayan offers payment and payment processing solutions for online and brick-and-mortar retailers, as well as point-of-sale (POS) developers, value-added resellers (VARs) and agents. Their solutions can stand alone or complement point-of-sale systems. The product line centers around its Genius platform, which exists in countertop, handheld, and mobile attachment forms. The platform is intended to allow retailers to use a suite of features while enabling tracking, reporting, and more across several channels. Recently, Cayan’s Genius Smart P2PE solution was certified P2PE 2.0 compliant by the PCI Council. It is a validated

Point to Point Encryption Point-to-point encryption (P2PE) is a standard established by the PCI Security Standards Council. Payment solutions that offer similar encryption but do not meet the P2PE standard are referred to as end-to-end encryption (E2EE) solutions. The obje ...

solution.

Awards and recognition

Cayan has a vendor rating of "A+" with the

Better Business Bureau Better Business Bureau (BBB) is a private, 501(c)(6) nonprofit organization founded in 1912. BBB's self-described mission is to focus on advancing marketplace trust, consisting of 97 independently incorporated local BBB organizations in the Unite ...

. Cayan has also received a variety of industry awards, including Boston Business Journal Pacesetters Program: Boston's Fastest-Growing Private Companies (for six consecutive years), Business Solutions Magazine: Best Channel Vendor, Deloitte's Technology Fast 500™, Inc: Hire Power Award, MITX: Best Digital Innovation from a Large Enterprise, Stevie Awards: Best New Product or Service - Business-to-Business Products.

Data Breach

Cayan was subject to a data breach in mid-November 2020, which included the personal data of approximately two hundred employees located in Northern Ireland. Parent company TSYS said that no customer card data was affected as it is processed by a separate system.

References

External links

*{{official website, http://www.cayan.com/ Online payments