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OpenText Corporation (also written ''opentext'') is a Canadian company that develops and sells
enterprise information management Enterprise information management (EIM) is a business discipline specializing in providing solutions for optimal use of information within organizations, for instance to support decision-making processes or day-to-day operations that require the ava ...
(EIM)
software
Software is a set of computer programs and associated documentation and data. This is in contrast to hardware, from which the system is built and which actually performs the work.
At the lowest programming level, executable code consists ...
.
OpenText, headquartered in
Waterloo, Ontario
Waterloo is a city in the Canadian province of Ontario. It is one of three cities in the Regional Municipality of Waterloo (formerly Waterloo County, Ontario, Waterloo County). Waterloo is situated about west-southwest of Toronto. Due to the c ...
, Canada, is Canada's fourth-largest software company as of 2022, and recognized as one of Canada's top 100 employers 2016 by Mediacorp Canada Inc.
OpenText software applications manage content or unstructured data for large companies, government agencies, and professional service firms. OpenText aims its products at addressing information management requirements, including management of large volumes of content, compliance with regulatory requirements, and mobile and online experience management.
OpenText employs over 16,000 people worldwide, and is a publicly traded company, listed on the NASDAQ (OTEX) and the Toronto Stock Exchange (OTEX).
History
Timothy Bray, with University of Waterloo professors
Frank Tompa
Frank Tompa is a Canadian-American computer scientist.
He is best known for his contributions to the creation of an electronic version of the Oxford English Dictionary, work that was further commercialized in the founding of Open Text Corporatio ...
and
Gaston Gonnet
Gaston H. Gonnet is a Uruguayan Canadian computer scientist and entrepreneur. He is best known for his contributions to the Maple computer algebra system and the creation of a digital version of the Oxford English Dictionary.
Education and ear ...
, founded OpenText Corporation in 1991. It grew out of OpenText Systems Inc., founded in 1989. The founders spun the company off from a
University of Waterloo
The University of Waterloo (UWaterloo, UW, or Waterloo) is a public research university with a main campus in Waterloo, Ontario
Waterloo is a city in the Canadian province of Ontario. It is one of three cities in the Regional Municipality ...
project that developed technology to index the
Oxford English Dictionary
The ''Oxford English Dictionary'' (''OED'') is the first and foundational historical dictionary of the English language, published by Oxford University Press (OUP). It traces the historical development of the English language, providing a com ...
.
Key people involved later include Tom Jenkins, who joined the company as COO in 1994. Tom Jenkins later became president and Chief Executive Officer, and has been Executive Chairman since 2013. John Shackleton served as president from 1998 to 2011, and as CEO from 2005 to 2011. Mark Barrenechea has been president and CEO of OpenText since 2012. Mark Barrenechea was named Canadian Business CEO of the year in 2015.
From January 2016, Steve Murphy served as the President; however, the company eliminated the position in Q1 2017.
OpenText is a supporter of the
University of Waterloo Stratford Campus
The Stratford School of Interaction Design and Business, also known as the University of Waterloo Stratford School and formerly the University of Waterloo Stratford Campus, is a satellite campus of the University of Waterloo located in Stratfo ...
, contributing both funds and in-kind services to the school.
In July 2020, OpenText has partnered with NINJIO. The collaboration strengthens Webroot Security Awareness Training with interactive, Hollywood-style videos showcasing viral material aimed at encouraging cyber-resilient activities such as phishing emails and inappropriate URLs detected.
Acquisitions
In 2003, OpenText acquired IXOS Software AG.
In 2004, OpenText acquired Artesia.
In 2006, OpenText acquired
Hummingbird Ltd.
Hummingbird Ltd. (previously NASDAQ: HUMC, TSX: HUM) is a subsidiary of OpenText and is a provider of enterprise software solutions including Exceed. Initially founded as a consulting business in 1984, Hummingbird moved into the connectivity ma ...
for US$489 million.
In 2008, the company acquired Captaris, Inc. for US$131 million.
In 2009, the company acquired
Vignette Corporation
Vignette Corporation was a company that offered a suite of content management, web portal, collaboration, document management, and records management software. Targeted at the enterprise market, Vignette offered products under the name StorySer ...
for US$321 million in cash and stock.
In 2012, the company acquired EasyLink for US$232 million.
In 2014, OpenText acquired
GXS Inc.
GXS (OpenText GXS) is a subsidiary of OpenText Corporation headquartered in Gaithersburg, Maryland, United States. Its GXS Trading Grid managed more than twelve billion transactions in 2011. Since 2004, GXS has invested more than $250 million in ...
and integrated it into their OpenText Business Network, which then acquired Inovis. In 2014 they also acquired
Cordys for $33 million,
and Actuate.
In 2015, OpenText acquired Daegis for US$13.5 million.
On September 12, 2016, OpenText further expanded its share of the
enterprise content management
Enterprise content management (ECM) extends the concept of content management by adding a timeline for each content item and, possibly, enforcing processes for its creation, approval and distribution. Systems using ECM generally provide a secure ...
software market by buying that division of
Dell EMC
Dell EMC (EMC Corporation until 2016) is an American multinational corporation headquartered in Hopkinton, Massachusetts and Round Rock, Texas, United States. Dell EMC sells data storage, information security, virtualization, analytics, cloud c ...
, which included
Documentum
Documentum is an enterprise content management platform, now owned by OpenText, as well as the name of the software company that originally developed the technology. EMC acquired Documentum for $1.7 billion in December, 2003. The Documentum pla ...
, for US$1.6 billion. OpenText had originally had
Documentum
Documentum is an enterprise content management platform, now owned by OpenText, as well as the name of the software company that originally developed the technology. EMC acquired Documentum for $1.7 billion in December, 2003. The Documentum pla ...
and
Hummingbird, Ltd., as its chief competitors in this space, but this acquisition brought the long-time third competitor in
Documentum
Documentum is an enterprise content management platform, now owned by OpenText, as well as the name of the software company that originally developed the technology. EMC acquired Documentum for $1.7 billion in December, 2003. The Documentum pla ...
under one corporate roof.
Also in 2016, OpenText acquired Recommind after previously engaging with the company as a strategic partner.
In 2017, OpenText acquired
Guidance Software
Guidance Software, Inc. was a public company (NASDAQ: GUID) founded in 1997. Headquartered in Pasadena, California, the company developed and provided software solutions for digital investigations primarily in the United States, Europe, the Middl ...
for US$240 million, and
Covisint
Covisint was an American information technology company that was purchased by OpenText, a Canadian company for US$103 million in July, 2017. ThOpenText Business Networkmission is "Integrate, manage and securely exchange data across people, systems ...
for US$103 million, which they integrated into their OpenText Business Network.
In 2018, OpenText acquired Liaison Technologies for US$310 million, which they integrated into their OpenText ALLOY Platform.
In 2019, OpenText acquired Catalyst Repository Systems, and then acquired
Carbonite Inc. (including
Webroot
Webroot Inc. is an American privately-held cybersecurity software company that provides Internet security for consumers and businesses. The company was founded in Boulder, Colorado, US, and is now headquartered in Broomfield, Colorado, and h ...
and
Mozy
Mozy () was an online backup service for both Windows and macOS users. Linux's support was made available in Q3, 2014. In 2007 Mozy was acquired by EMC, and in 2013 Mozy was included in the EMC Backup Recovery Systems division's product list.
O ...
, which Carbonite Inc. had earlier acquired) for approximately US$1.45 billion.
In 2020, OpenText acquired Xmedius for US$75 million.
In 2021, OpenText announced planned acquisition of
Zix Corp
Zix Corporation (ZixCorp) was a security technology company that provides email encryption services, email data loss prevention (DLP), and mobile applications designed to address bring your own device (BYOD) corporate technology trend. Before being ...
for US$860 million, and in November, OpenText completed the acquisition of Bricata enabling next-generation Network Detection & Response (NDR) technology to the OpenText Security and Protection Cloud.
In 2022, OpenText announced it would acquire British software firm
Micro Focus
Micro Focus International plc is a British multinational software and information technology business based in Newbury, Berkshire, England. The firm provides software and consultancy. The company is listed on the London Stock Exchange and is ...
in a deal valued at US$6billion, which is expected to close in early 2023.
Products
OpenText's products include enterprise content management (OpenText Content Suite, OpenText Extended ECM, OpenText Documentum), Business Network,
customer experience management
Customer experience (CX) is a totality of cognitive, affective, sensory, and behavioral consumer responses during all stages of the consumption process including pre-purchase, consumption, and post-purchase stages. Pine and Gilmore described ...
(OpenText Customer Experience Platform), digital process automation (OpenText AppWorks), discovery (OpenText Axcelerate eDiscovery and Investigations), security (OpenText EnCase Forensic Security Suite, OpenText Carbonite and Webroot solutions), and AI and analytics (OpenText Magellan Product Suite).
OpenText announced cloud-native containerized versions of many of the company's software applications in April 2020.
OpenText Documentum
This is the family of Documentum products. Documentum (company) was acquired by
EMC, and when EMC was acquired by Dell, all of the Documentum IP was sold to Opentext.
OpenText Document Server Alchemy Edition
Rebranded product resulting from the acquisition of Captaris
OpenText Content Suite Platform
In 1996, the product originally called "Livelink" became OpenText's.
Between 2003 and 2005, "Livelink" evolved from being the name of a single product to being a brand applied to the names of several OpenText software products. As a result of this change, "Livelink Server" became known as "Livelink Enterprise Server" (LES) and later "Livelink ECM.
In 2012, OpenText introduced the OpenText Content Suite. Then the technology component formerly known as Livelink ECM - Enterprise Server became known as ''OpenText Content Server'', which is now a key component of OpenText Content Suite Platform.
OpenText Archive Center (Archive Server)
First released in May 2006, Livelink Enterprise Archive (LEA) became Archive Server in 2010. It is a key product in the Extended ECM scenario. With Version 16, the Archive Server was renamed to Archive Center.
OpenText Magellan
In July 2017, OpenText launched its artificial intelligence (AI) and analytics platform, OpenText Magellan, at the company's Enterprise World conference. The platform combines open source machine learning with advanced analysis and is able to merge, manage, and analyze both structure data and unstructured, textual content. It offers machine-assisted decision-making, automation, and business optimization in a scalable, flexible solution.
OpenText RightFax
OpenText RightFax provides network-based fax functionality to enterprise organizations and has evolved through many versions since it was first released in 1992.
RedDot and content authoring
RedDot, founded in 1993, was a business unit of OpenText Corporation that the company refers to as the ''Web Solutions Group''. The software assists in the management of content, with regulatory compliance and industry specific requirements.
Its core product, RedDot CMS is a
Windows
Windows is a group of several proprietary graphical operating system families developed and marketed by Microsoft. Each family caters to a certain sector of the computing industry. For example, Windows NT for consumers, Windows Server for serv ...
-based server application that provides Web content management in a multi-user environment. Complementary to the CMS or as a standalone product, LiveServer aggregates disparate document resources and serves them as Web pages.
Red dots on the authoring interface indicated sections of editable content for each web page, hence the name RedDot for the product. This feature was popular with customers and won awards in 2001 for its usability. By 2006 RedDot was one of the few
WCM vendors that continued to develop their own content authoring interface. Most other WCM vendors had moved to open source alternatives, or had licensed an
online rich-text editor
An online rich-text editor is the interface for editing rich text within web browsers, which presents the user with a "what-you-see-is-what-you-get" (WYSIWYG) editing area. The aim is to reduce the effort for users trying to express their formatt ...
from commercial vendors such as Ephox or
Ektron
Accel-KKR is an American technology-focused private equity firm with over $14 billion in total assets under management. The firm invests primarily in middle-market software and technology-enabled services businesses, providing capital for buyo ...
. In response to customer attempts to work around the limitations of the RedDot editor by installing other editors RedDot developed an integration layer to support
CKeditor
CKEditor (formerly known as FCKeditor) is a WYSIWYG rich text editor which enables writing content directly inside of web pages or online applications. Its core code is written in JavaScript and it is developed by CKSource. CKEditor is available ...
and Ephox EditLive! as alternative editors. In 2009 RedDot (rebranded the OpenText Web Solutions Group) made the
Telerik
Telerik AD (''Телерик АД'') is a Bulgarian company offering software tools for web, mobile, desktop application development, tools and subscription services for cross-platform application development. Founded in 2002 as a company focused o ...
RadEditor available alongside the existing RedDot editor for CMS 9.
After the acquisition of Vignette, Web Solutions was rebranded again to become OpenText Web Site Management.
OpenText Intelligent Capture (formerly Captiva)
Captiva Software became a subsidiary of OpenText in 2017. It makes software for document information processing and data capture from paper and electronic documents and provides related services. Information in the form of extracted content and files are acquired in the Captiva Solution and then delivered for storage or workflow into
document management system
A document management system (DMS) is usually a computerized system used to store, share, track and manage files or documents. Some systems include history tracking where a log of the various versions created and modified by different users is r ...
s such as those from
Documentum
Documentum is an enterprise content management platform, now owned by OpenText, as well as the name of the software company that originally developed the technology. EMC acquired Documentum for $1.7 billion in December, 2003. The Documentum pla ...
, OpenText,
Microsoft
Microsoft Corporation is an American multinational technology corporation producing computer software, consumer electronics, personal computers, and related services headquartered at the Microsoft Redmond campus located in Redmond, Washing ...
, or
IBM. In 2019 Captiva was rebranded as OpenText Intelligent Capture.
OpenText AppEnhancer (formerly ApplicationXtender)
AppEnhancer is a content management system that manages, organizes, and stores information from an application or as an extension to an existing application. The product was acquired during OpenText's purchase of Dell EMC's ECD (Enterprise Content Division) in 2017.
References
External links
Official Website
{{Authority control
Canadian companies established in 1991
Companies based in Waterloo, Ontario
Software companies established in 1991
Companies listed on the Nasdaq
Companies listed on the Toronto Stock Exchange
Content management systems
Customer communications management
Internet search engines
Portal software
Records management technology
Business software companies
Software companies of Canada
Customer relationship management software companies
1991 establishments in Ontario
Canadian brands
1996 initial public offerings