CM.com (formerly called CM Telecom) is a mobile services company based in the

Netherlands ) , anthem = ( en, "William of Nassau") , image_map = , map_caption = , subdivision_type = Sovereign state , subdivision_name = Kingdom of the Netherlands , established_title = Before independence , established_date = Spanish Netherl ...

. The company was formed in 1999, and provides software for direct messaging, VoIP messaging,

ecommerce E-commerce (electronic commerce) is the activity of electronically buying or selling of products on online services or over the Internet. E-commerce draws on technologies such as mobile commerce, electronic funds transfer, supply chain managemen ...

payments and digital identification. In recent years, CM has acquired a number of messaging and media startups. CM.com was the main sponsor of football club

NAC Breda NAC Breda (), often simply known as NAC, is a Dutch professional football club, based in Breda, Netherlands. NAC Breda play in the Rat Verlegh Stadium, named after their most important player, Antoon 'Rat' Verlegh. They play in the Eerste Divi ...

from 2015 to 2020.

History

CM.com was founded in February 1999 by Jeroen van Glabbeek and Gilbert Gooijers. In the company's first year, it was known as ClubMessage B.V. The company's main product at the time GroupText, used by event organisers to distribute information to clubbers and event attendees. The software was predominantly used across the

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by large nightlife venues to promote their nights and DJ events. As the company grew, they began to operate in other event sectors, such as

music festival A music festival is a community event with performances of singing and instrument playing that is often presented with a theme such as musical genre (e.g., rock, blues, folk, jazz, classical music), nationality, locality of musicians, or h ...

s. During the next couple of years, the company focused on the expansion of its SMS messaging service, and created and patented the software MailText. In recent years, CM has diversified into the

mobile payment A mobile payment, also referred to as mobile money, mobile money transfer and mobile wallet, is any of various payment processing services operated under financial regulations and performed from or via a mobile device, as the cardinal class of d ...

s market, with the launch of CM Payments Worldwide. In September 2013, CM.com acquired Dutch mobile app developer OneSixty Mobile B.V. with offices in 's-Hertogenbosch and London, enabling its initial physical presence in the UK. In early 2015 it was announced that the company would be opening offices in both

Paris Paris () is the capital and most populous city of France, with an estimated population of 2,165,423 residents in 2019 in an area of more than 105 km² (41 sq mi), making it the 30th most densely populated city in the world in 2020. S ...

and

London London is the capital and largest city of England and the United Kingdom, with a population of just under 9 million. It stands on the River Thames in south-east England at the head of a estuary down to the North Sea, and has been a majo ...

. During the same year, CM received coverage on The Next Web for their growing innovations in media messaging. Their solution for managing push message campaigns, where companies or app developers can measure and drive interaction with their users. Firstly push messages are sent using the CM solution. Customers can then be automatically contacted by

SMS Short Message/Messaging Service, commonly abbreviated as SMS, is a text messaging service component of most telephone, Internet and mobile device systems. It uses standardized communication protocols that let mobile devices exchange short text ...

if the push notification goes unread. In March 2016, CM.com acquired GlobalMessaging, which was based in

Peterborough Peterborough () is a cathedral city in Cambridgeshire, east of England. It is the largest part of the City of Peterborough unitary authority district (which covers a larger area than Peterborough itself). It was part of Northamptonshire until ...

England England is a country that is part of the United Kingdom. It shares land borders with Wales to its west and Scotland to its north. The Irish Sea lies northwest and the Celtic Sea to the southwest. It is separated from continental Europe b ...

. Around the same time, the company also acquired the mobile app developer, . In July 2017, CM.com took over payment institution Payments from its American owner

Ingram Micro Ingram Micro is an American distributor of information technology products and services. The company is based in Irvine, California, U.S. and has operations around the world. History Ingram Micro's origins trace back to the founding of distrib ...

. In the same month, the company revealed a new visual identity, logo and name change.

Market & products

As part of the instant messaging market, CM has predominantly focused on backend solutions. The mobile services company and others similar have been at the forefront of mobile messaging solutions over the last decade, and the rise of what is often referred to as the messaging economy. CM has become known for their work in the market of hybrid messaging. This type of messaging means that customers can be contacted using a variety of messaging formats. It allows the sender to contact its customers through more than one messaging format. In 2016, they launched a real-time analytics tool for mobile. The web tool provides insights in messaging traffic and conversions to customers.

References

{{reflist Mobile telecommunications Mobile technology companies VoIP companies Cloud communication platforms Dutch companies established in 1999