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The UK Code of Non-broadcast Advertising, Sales Promotion and Direct Marketing (CAP Code) is the rule book for non-broadcast
advertisements Advertising is the practice and techniques employed to bring attention to a product or service. Advertising aims to put a product or service in the spotlight in hopes of drawing it attention from consumers. It is typically used to promote a ...
,
sales promotion Sales promotion is one of the elements of the promotional mix. The primary elements in the promotional mix are advertising, personal selling, direct marketing and publicity/public relations. Sales promotion uses both media and non-media marketing ...
s and
direct marketing Direct marketing is a form of communicating an offer, where organizations communicate directly to a pre-selected customer and supply a method for a direct response. Among practitioners, it is also known as ''direct response marketing''. B ...
communications in the
United Kingdom The United Kingdom of Great Britain and Northern Ireland, commonly known as the United Kingdom (UK) or Britain, is a country in Europe, off the north-western coast of the continental mainland. It comprises England, Scotland, Wales and North ...
. It is written and maintained by the
Committee of Advertising Practice The Committee of Advertising Practice (CAP) is a British organisation responsible for the UK Code of Non-Broadcast Advertising, Sales Promotion and Direct Marketing, which is the main code of practice for self-regulation of the non-broadcast a ...
(CAP) and administered by the Advertising Standards Authority (ASA). The 12th edition of the CAP Code came into force in September 2010. The 12th version was released because the digital remit of the ASA was to be extended to cover
online marketing Online advertising, also known as online marketing, Internet advertising, digital advertising or web advertising, is a form of marketing and advertising which uses the Internet to promote products and services to audiences and platform users. ...
communications, for example
banner advertising Digital display advertising is online graphic advertising through banners, text, images, video, and audio. The main purpose of digital display advertising is to post company ads on third-party websites. A display ad is usually interactive (i.e. ...
, popup windows,
pay-per-click Pay-per-click (PPC) is an internet advertising model used to drive traffic to websites, in which an advertiser pays a publisher (typically a search engine, website owner, or a network of websites) when the ad is clicked. Pay-per-click is usually ...
campaigns,
social media Social media are interactive media technologies that facilitate the creation and sharing of information, ideas, interests, and other forms of expression through virtual communities and networks. While challenges to the definition of ''social medi ...
and online video. Website owners were given a 6-month period of grace to ensure that their websites and online marketing comply with the new CAP Code rules. The rules came into full force on 1 March 2011.


Sections

There are 22 sections of the code and must be followed by all
advertisers Advertising is the practice and techniques employed to bring attention to a product or service. Advertising aims to put a product or service in the spotlight in hopes of drawing it attention from consumers. It is typically used to promote a ...
, agencies and media. The Code is enforced by the Advertising Standards Authority.


01 Compliance

Rules relating to social responsibility; legality and fair competition. It also spells out that the ASA applies the Code in the spirit, as well as the letter.


02 Recognition of marketing communications

Rules about making sure material is clearly identifiable as marketing communications / advertisements / advertorials.


03 Misleading advertising

A key and extensive section of the Code, containing rules such as substantiation (evidence to prove claims); pricing; the use of the word ‘free’; availability of products, comparisons, testimonials and more.


04 Harm and offence

Rules to ensure that ads do not cause harm or serious or widespread offence. Includes rules relating to shock tactics, unsafe practices and photosensitive epilepsy.


05 Children

Rules that must be followed if directing ads at children or featuring them. Includes rules about unsafe practices and unfair pressure; pester power and sales promotions for children.


06 Privacy

Rules about depicting members of the public; referring to people with a public profile; implying endorsement and the Royal Family.


07 Political advertisements

{{see also, Party political broadcast Clarification of when the Code applies to
political advertisements In politics, campaign advertising is the use of an advertising campaign through the media to influence a political debate, and ultimately, voters. These ads are designed by political consultants and political campaign staff. Many countries res ...
.


08 Promotional marketing

An important section about promotions (e.g. competitions, prize draws, instant wins, front page flashes, charity promotions etc.) and incentive schemes. The rules cover the administration of the promotion, as well as the publicity.


09 Distance selling

Rules governing marketing communications that allow readers to place orders without face-to-face contact with the seller. Covers cancellation; fulfilment of orders and refunds.


10 Database practice

A crucial section for anyone doing direct marketing and collecting or using customer information. Covers consent (opt in and opt out), retention of information and suppression requests.


11 Environmental claims

Rules about making ‘green’ claims for products or services. Rules cover evidence, the clarity of claims and ‘life cycle’ of products.


12 Medicines, medical devices, health-related products and beauty products

A high level of scrutiny is applied to marketing communications for such products or treatments. These rules cover evidence levels (very high levels needed for medicinal claims); suitable qualifications for those claiming to treat; medicines rules; herbal and homeopathic product rules; cosmetics and hair growth / loss.


13 Weight control and slimming

Rules for ads for weight control, slimming foodstuffs and aids, including exercise; diets, clinics and medicines. Rules cover the targeting of ads as well as the content.


14 Financial products

Rules for financial marketing communications that are not regulated by the FCA or Trading Standards.


15 Food, food supplements and associated health or nutrition claims

Rules relating to health and nutrition claims in foodstuffs; claims for vitamins and minerals; infant and follow on formula and food and soft drinks marketing to children.


16 Gambling

Social responsibility rules for gambling and spread betting. The rules cover content and targeting are designed to protect under 18s and the vulnerable.


17 Lotteries

Social responsibility rules that apply to lotteries (including The National Lottery; Gambling Commission licensed lotteries and locally registered lotteries)


18 Alcohol

Social responsibility rules for alcoholic drinks. The rules cover content and targeting are designed to protect under 18s and the wider population.


19 Motoring

Social responsibility rules for motor vehicles, covering safety, speed and irresponsible or anti-social driving behaviours.


20 Employment, homework schemes and business opportunities

Rules that require clarity of the nature of employment and business opportunities, including display of earnings and any commitments required from consumers. Section covers employment agencies, homework schemes, business opportunities, vocational training and instruction courses.


21 Tobacco, rolling papers and filters

Rules to prevent promotion of smoking via ads for non-tobacco products.


22 Electronic cigarettes

Rules that apply to the marketing communications for electronic cigarettes and related products.


Additional information

* Preface: Information about the industry committee (CAP) that writes the Code and why they are committed to high standards in marketing communications. * Scope of the Code: What the Code does – and does not – apply to. How the ASA assesses ads, including targeting and audience. * How the system works: A full description of how advertising regulation works and the role of the Advertising Standards Authority, CAP and its funders. Information on the Independent Review procedure (of ASA adjudications.) * History of self-regulation: Details of how advertising self-regulation developed from the 1880s to today. There are three appendixes *Appendix 1 - The CPRs and BPRs: This section explains the law on misleading and unfair marketing communications. This law is reflected within the Code and the ASA has regard to the law when considering misleading, aggressive or unfair marketing communications. *Appendix 2 - Advertising rules for on-demand services regulated by statute: Rules relevant to advertising carried on video on-demand services regulated by Ofcom. *Appendix 3 - Online behavioural advertising: Rules relevant to Online Behavioural Advertising.


References

Mass media complaints authorities