The Automobile et touring club du Québec,

operating as A trade name, trading name, or business name, is a pseudonym used by companies that do not operate under their registered company name. The term for this type of alternative name is a "fictitious" business name. Registering the fictitious name w ...

CAA-Quebec (french: CAA-Québec), is the affiliate club of the

Canadian Automobile Association The Canadian Automobile Association (CAA; french: Association canadienne des automobilistes) is a federation of eight regional not-for-profit automobile associations in Canada, founded in 1913. The constituent associations (also called "clubs") ...

(CAA) which serves members in the

Canadian province Within the geographical areas of Canada, the ten provinces and three territories are sub-national administrative divisions under the jurisdiction of the Canadian Constitution. In the 1867 Canadian Confederation, three provinces of British North ...

Quebec Quebec ( ; )According to the Canadian government, ''Québec'' (with the acute accent) is the official name in Canadian French and ''Quebec'' (without the accent) is the province's official name in Canadian English is one of the thirtee ...

. It is a non-profit organization headquartered in

Quebec City Quebec City ( or ; french: Ville de Québec), officially Québec (), is the capital city of the Provinces and territories of Canada, Canadian province of Quebec. As of July 2021, the city had a population of 549,459, and the Communauté métrop ...

History

CAA-Quebec's earliest predecessor was the Automobile Club of Canada founded by Andrew J. Dawes in 1904. Its first meeting was held on 28 July 1904 at the Windsor Hotel in Montreal, Canada. On 9 August 1912, Frank Carrel founded the Quebec Automobile Club in Quebec. Advocacy started from the beginning: members of the Quebec Automobile Club were already lobbying the government for better infrastructure to sustain their new cars. In 1922, the Quebec Automobile Clubs started offering roadside assistance to its members, and the following year the Montreal club started the same service. In 1950, the Automobile Club of Canada's main demand was a road crossing the island of Montreal. This continuing demand paid off, but only at the end of the decade, with the building of the '' boulevard Métropolitain''. The two clubs of the province began their affiliation with the

American Automobile Association American Automobile Association (AAA – commonly pronounced as "Triple A") is a federation of motor clubs throughout North America. AAA is a privately held not-for-profit national member association and service organization with over 60 m ...

(AAA) respectively in 1940 for the Quebec City club and in 1953 for the Montreal club. This marked the beginning of Trip Tiks (customized planned routes) for members of the Quebec clubs. The two clubs merged into one entity, the Automobile and Touring club of Quebec, in 1984 and later adopted the brand name CAA-Quebec. In 2004, it celebrated its 100th year of existence.

Locations

CAA-Quebec has branches in most major Quebec cities, including Saguenay, Gatineau, Sherbrooke, Trois-Rivieres, Quebec City, Montreal and Laval. These locations offer services including travel services and membership services (Trip Tiks, Tour Books, etc.)

Roadside assistance

All service calls are received at the Montreal Contact Centre where call takers enter the information regarding the breakdown into a

Computer Aided Dispatch Computer-aided dispatch (CAD), also called computer-assisted dispatch, is a method of dispatching taxicabs, couriers, field service technicians, mass transit vehicles or emergency services assisted by computer. It can either be used to send messag ...

(CAD) software. Calls are then sent either to the Montreal dispatch centre (it covers the island of Montreal, Laval, the north shore and the south shore) or to the Quebec City dispatch centre (it covers everywhere Montreal dispatch does not). Services are either done by a CAA-Quebec float truck or by an affiliated station.

References

External links

Official website
{{Authority control Automobile associations in Canada Organizations based in Quebec City 1984 establishments in Quebec Emergency road services