Bukalapak
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PT Bukalapak.com Tbk is an Indonesian
e-commerce E-commerce (electronic commerce) is the activity of electronically buying or selling of products on online services or over the Internet. E-commerce draws on technologies such as mobile commerce, electronic funds transfer, supply chain manageme ...
company. It was founded in 2010 as an online marketplace to facilitate online commerce for
small and medium enterprises Small and medium-sized enterprises (SMEs) or small and medium-sized businesses (SMBs) are businesses whose personnel and revenue numbers fall below certain limits. The abbreviation "SME" is used by international organizations such as the World Bank ...
(SME). Bukalapak later expanded to digitise small family-owned businesses, known in Indonesia as ''
warung A warung ( old spelling: waroeng or warong) is a type of small family-owned business — a small retail, eatery or café — in Indonesia (and to a lesser extent, Malaysia and Suriname). A ''warung'' is an essential part of daily life in ...
s.'' The company is involved in the operations of approximately 25% of Indonesian warungs through its
Mitra ''Mitra'' ( Proto-Indo-Iranian: ''*mitrás'') is the name of an Indo-Iranian divinity from which the names and some characteristics of Rigvedic Mitrá and Avestan Mithra derive. The names (and occasionally also some characteristics) of these t ...
programme. As of 2021, Bukalapak serves over 100 million users and seven million partners, and processes an average of over two million daily transactions. It is one of the largest e-commerce companies in Indonesia and is its fourth startup to become a
unicorn The unicorn is a legendary creature that has been described since antiquity as a beast with a single large, pointed, spiraling horn projecting from its forehead. In European literature and art, the unicorn has for the last thousand years o ...
. Its
initial public offering An initial public offering (IPO) or stock launch is a public offering in which shares of a company are sold to institutional investors and usually also to retail (individual) investors. An IPO is typically underwritten by one or more investment ...
(IPO) on the
Indonesian Stock Exchange Indonesia Stock Exchange (IDX) ( id, Bursa Efek Indonesia, formerly nl, Vereniging voor de Effectenhandel) is a stock exchange based in Jakarta, Indonesia. It was previously known as the Jakarta Stock Exchange (JSX) before its name changed in ...
was the largest ever at the time, in 2021, when it raised up to US$1.5 billion, though it lost nearly 66% of its market value six months later.


History

Bukalapak was co-founded in 2010 by
Achmad Zaky Achmad Zaky (born 24 August 1986) is an entrepreneur and investor. He is a co-founder and the former chief executive officer (CEO) of Bukalapak, an e-commerce company in Indonesia. Education Zaky starting learning computer and programming scien ...
after he graduated from the
Bandung Institute of Technology The Bandung Institute of Technology ( id, Institut Teknologi Bandung, abbreviated as ITB) is a national research university located in Bandung, Indonesia. Since its establishment in 1920, ITB has been consistently recognized as Indonesia's premie ...
, together with his friend Nugroho Herucahyono. Bukalapak means "open a market stall" in Indonesian. Zaky's friend, Fajrin Rasyid, joined the duo to manage Bukalapak's finances. The premise of Bukalapak was simple—to digitise transactions for small businesses. Bukalapak's early phase of development coincided with the popularity of fixie bikes, when many sellers in the community sold various types of bikes and biking accessories. Bukalapak focused on working with these sellers, which led to it being known as a marketplace for bikes at one point. It also contributed to the growth of its user base. The term "pelapak" is commonly used to describe the sellers working with Bukalapak. By 2013, the company recorded an average of IDR 500 million in daily transactions, and was working with more than 80,000 sellers. In December 2019, Zaky announced his plan to resign, and officially resigned in January 2020, appointing Rachmat Kaimuddin as Bukalapak's new
CEO A chief executive officer (CEO), also known as a central executive officer (CEO), chief administrator officer (CAO) or just chief executive (CE), is one of a number of corporate executives charged with the management of an organization especially ...
. Herucahyono also resigned as CTO, later starting a venture fund for early-stage startups with Zaky. Rasjid departed in June 2020 to join
Telkom Indonesia PT Telkom Indonesia (Persero) Tbk, also simply known as Telkom, is an Indonesian multinational telecommunications conglomerate. Telkom is listed on the Indonesia Stock Exchange and has a secondary listing on the New York Stock Exchange. The ...
. The departure of Bukalapak's entire co-founding team coincided with the laying off of employees. Hundreds of employees from its smart retail,
internet of things The Internet of things (IoT) describes physical objects (or groups of such objects) with sensors, processing ability, software and other technologies that connect and exchange data with other devices and systems over the Internet or other comm ...
, and marketing divisions were retrenched as part of a change in strategy. Kaimuddin is credited with recruiting blue chip
venture capitalist Venture capital (often abbreviated as VC) is a form of private equity financing that is provided by venture capital firms or funds to startups, early-stage, and emerging companies that have been deemed to have high growth potential or which hav ...
s and for leading the company's IPO in August 2021, which was the largest in Indonesia to date. He resigned four months later after be appointed as Technology and Sustainability Development Special Advisor Deputy at
Coordinating Ministry for Maritime and Investments Affairs Coordinating Ministry for Maritime and Investment Affairs ( id, Kementerian Koordinator Bidang Kemaritiman dan Investasi) is the Indonesian government ministry in charge of planning, coordinating as well as synchronizing policies in maritime af ...
. Bukalapak's COO, Willix Halim took over as CEO.


Finance

Following a shaky start, Bukalapak secured funding in June 2011 to keep its operations running, when Japanese venture capitalist Takeshi Ebihara from Batavia Incubator invested IDR 2 billion in the company. Ebihara was a mentor of the co-founders. In February 2014, Indonesian conglomerate
Emtek PT Elang Mahkota Teknologi Tbk, trading as Emtek, is an Indonesian technology, telecommunication and media conglomerate headquartered in Jakarta. As of 2013, it is Indonesia's second largest media company. It is the parent company for subsidiar ...
participated in Bukalapak's Series A round, investing for a stake that was less than 20%. Emtek's financial statements in 2015 indicated that Bukalapak received funds from Emtek totalling up to IDR 439 billion. As of July 2020, Emtek holds 35.17% of the company's shares after adjustments—the largest stake among the shareholders. Bukalapak also received investments from Aucfan, IREP,
500 Startups 500 Global (previously 500 Startups) is an early-stage venture fund and seed accelerator founded in 2010 by Dave McClure and Christine Tsai. The fund admitted a first "class" of twelve startups to its incubator office in Mountain View, California ...
, and GREE Ventures. In January 2019, Bukalapak announced the completion of an undisclosed funding round by Mirae-Asset-Naver Asia Growth Fund, a joint venture between South Korean companies Mirae Financial Group and
Naver Naver (Hangul: 네이버) is a South Korean online platform operated by the Naver Corporation. It was launched in 1999 as the first web portal in South Korea to develop and use its own search engine. It was also the world's first operator to in ...
. In November 2020,
Microsoft Microsoft Corporation is an American multinational technology corporation producing computer software, consumer electronics, personal computers, and related services headquartered at the Microsoft Redmond campus located in Redmond, Washing ...
invested US$100 million in Bukalapak as part of a deal that would see the latter adopt
Microsoft Azure Microsoft Azure, often referred to as Azure ( , ), is a cloud computing platform operated by Microsoft for application management via around the world-distributed data centers. Microsoft Azure has multiple capabilities such as software as a ...
as its preferred cloud platform. By June 2022, two-third of Bukalapak's revenue originated from partner companies, with the remaining third from e-commerce. That month, it also announced that losses were expected to exceed US$100 million for the
fiscal year A fiscal year (or financial year, or sometimes budget year) is used in government accounting, which varies between countries, and for budget purposes. It is also used for financial reporting by businesses and other organizations. Laws in many ...
, though revenue is expected to rise by over 60%.


Leadership


Awards

* HR Awards 2022 — Excellence in Workplace Wellbeing * Achmad Bakrie Award XVI 2018 — Technology and Entrepreneurship * YouTube Pulse 2018 — Best Ads – Nego Cincai * Citra Pariwara 2017 — Bronze – Digital Viral and Email Marketing * Tangrams Awards — E-commerce Asia Pacific * EY Entrepreneur of the Year — Achmad Zaky – Technology and Digital Category * PR Awards Marketing Magazine Southeast Asia 2017 — Best PR-led Integrated Communications & Best Direct-to-Consumer PR Campaign * YouTube — The Most Popular Video in Indonesia – Pendekar Jari Sakti (Medok) * The President of Indonesia, Joko Widodo — Satyalancana Wira Karya


See also

*
List of unicorn startup companies This is a list of unicorn startup companies. In finance, a unicorn is a privately held startup company with a current valuation of US$1 billion or more, across technology centers throughout the world. Notable lists of unicorn companies are ma ...


References

{{authority control Online marketplaces of Indonesia Internet properties established in 2010 Companies based in Jakarta Companies listed on the Indonesia Stock Exchange Indonesian companies established in 2010 Indonesian brands 500 Startups companies 2021 initial public offerings Elang Mahkota Teknologi