Boston Consulting Group, Inc. (BCG) is an American global
management consulting
Management consulting is the practice of providing consulting services to organizations to improve their performance or in any way to assist in achieving organizational objectives. Organizations may draw upon the services of management consultant ...
firm founded in 1963 and headquartered in
Boston, Massachusetts. It is one of the
Big Three (or MBB, the world’s three largest management consulting firms by revenue) along with
Bain & Company
Bain & Company is an American management consulting company headquartered in Boston, Massachusetts. The firm provides advice to public, private, and non-profit organizations. One of the Big Three management consultancies, Bain & Company was fou ...
and
McKinsey & Company. Since 2021, the consultancy has been led by the German executive Christoph Schweizer.
History
The firm was founded in 1963 part of The Boston Safe Deposit and Trust Company. Henderson had been recruited from
Arthur D. Little
Arthur D. Little is an international management consulting firm originally headquartered in Boston, Massachusetts, United States, founded in 1886 and formally incorporated in 1909 by Arthur Dehon Little, an MIT chemist who had discovered acetate. ...
to establish the consulting arm operating as a subsidiary under the name Management and Consulting Division of the Boston Safe Deposit and Trust Company. Initially the division only advised clients of the bank, with billings for the first month at just US$500. Henderson hired his second consultant, Arthur P. Contas, in December 1963.
In 1966, BCG opened its second office in Tokyo, Japan.
In 1967, Henderson met
Bill Bain and offered him a role at the firm. Bain agreed and joined in 1967 at a starting salary of $17,000 per year.
In the early 1970s, Bain was considered internally to be Henderson's eventual successor. However, in 1973 Bain resigned from BCG to start his own strategy consulting firm,
Bain & Company
Bain & Company is an American management consulting company headquartered in Boston, Massachusetts. The firm provides advice to public, private, and non-profit organizations. One of the Big Three management consultancies, Bain & Company was fou ...
, hiring away six of BCG's employees.
In 1974, Henderson arranged an
employee stock ownership
Employee stock ownership, or employee share ownership, is where a company's employees own shares in that company (or in the parent company of a group of companies). US employees typically acquire shares through a share option plan. In the UK, Emp ...
plan so that the employees could make the company independent from The Boston Safe Deposit and Trust Company. The buyout of all shares was completed in 1979.
In the 1980s, BCG introduced the concept of time-based competition that reconsidered the role of time management in providing market advantages. The concept was the subject of a essay in the
Harvard Business Review
''Harvard Business Review'' (''HBR'') is a general management magazine published by Harvard Business Publishing, a wholly owned subsidiary of Harvard University. ''HBR'' is published six times a year and is headquartered in Brighton, Ma ...
.
Recruiting
BCG typically hires for an associate or a consultant position, recruiting from top undergraduate colleges, advanced degree programs and
business school
A business school is a university-level institution that confers degrees in business administration or management. A business school may also be referred to as school of management, management school, school of business administration, o ...
s.
BCG growth-share matrix
180px, The BCG growth-share matrix
In the 1970s, BCG created and popularized the "
growth–share matrix
The growth–share matrix (aka the product portfolio matrix, Boston Box, BCG-matrix, Boston matrix, Boston Consulting Group analysis, portfolio diagram) is a chart created in a collaborative effort by BCG employees: Alan Zakon first sketched it ...
," a chart to help large corporations decide how to allocate cash among their business units. The corporation would categorize its business units as "Stars," "Cash Cows," "Question Marks," or "Dogs," and then allocate cash accordingly, moving money from Cash Cows toward Stars and Question Marks, which have higher market growth rates and hence greater upside potential.
BCG extended business units
BCG Digital Ventures
BCG Digital Ventures partners with companies to research, design, and launch new products and services. Ware2Go (a logistics platform developed with
United Parcel Service
United Parcel Service (UPS, stylized as ups) is an American multinational corporation, multinational package delivery, shipping & receiving and supply chain management company founded in 1907. Originally known as the American Messenger Company ...
), Tracr (a
blockchain-based supply chain tracker developed with
De Beers
De Beers Group is an international corporation that specializes in diamond mining, diamond exploitation, diamond retail, diamond trading and industrial diamond manufacturing sectors. The company is active in open-pit, large-scale alluvial and c ...
) and OpenSC (a supply chain tracker developed with the
World Wide Fund for Nature
The World Wide Fund for Nature Inc. (WWF) is an international non-governmental organization founded in 1961 that works in the field of wilderness preservation and the reduction of human impact on the environment. It was formerly named the Wor ...
) are projects backed by BCGDV.
Controversy
Angola
An article published by ''
The New York Times
''The New York Times'' (''the Times'', ''NYT'', or the Gray Lady) is a daily newspaper based in New York City with a worldwide readership reported in 2020 to comprise a declining 840,000 paid print subscribers, and a growing 6 million paid ...
'' on January 19, 2020, identified the Boston Consulting Group as having worked with
Isabel dos Santos
Isabel dos Santos (; born 20 April 1973) is an Angolan businesswoman, the eldest child of Angola's former President José Eduardo dos Santos, who ruled the country as a dictator from 1979 to 2017. Once considered Africa's richest woman accordi ...
, who exploited Angola's natural resources while the country suffers from poverty, illiteracy, and infant mortality.
According to the article, BCG was contracted by the Angolan state-owned petroleum company
Sonangol
Group Sonangol ( pt, Grupo Sonangol) is a parastatal that formerly oversaw petroleum and natural gas production in Angola. The group consisted of Sonangol E.P. ( pt, Sociedade Nacional de Combustíveis de Angola, E.P.) and its many subsidiaries. ...
, as well as the jewelry company
De Grisogono
De Grisogono is a Swiss luxury jeweller founded in Geneva, Switzerland
Geneva ( ; french: Genève ) frp, Genèva ; german: link=no, Genf ; it, Ginevra ; rm, Genevra is the second-most populous city in Switzerland (after Zürich) and the mos ...
, owned by her husband through shell companies in Luxembourg, Malta and the Netherlands; the firm was reportedly paid through offshore companies in tax havens such as Malta.
Saudi Arabia
''The New York Times'' also reported that Boston Consulting Group is one of the consulting firms, along with
McKinsey
McKinsey & Company is a global management consulting firm founded in 1926 by University of Chicago professor James O. McKinsey, that offers professional services to corporations, governments, and other organizations. McKinsey is the oldest and ...
and
Booz Allen Booz may refer to:
*Booz (surname), a surname (including a list of people with the name)
* Strategy&, formerly known as Booz & Company, a global management consulting firm now part of PricewaterhouseCoopers
*Booz Allen Hamilton, a global managemen ...
, helping
Crown Prince
A crown prince or hereditary prince is the heir apparent to the throne in a royal or imperial monarchy. The female form of the title is crown princess, which may refer either to an heiress apparent or, especially in earlier times, to the wif ...
Mohammed bin Salman
Mohammed bin Salman Al Saud ( ar, محمد بن سلمان آل سعود, translit=Muḥammad bin Salmān Āl Su‘ūd; born 31 August 1985), colloquially known by his initials MBS or MbS, is Crown Prince and Prime Minister of Saudi Arabia. H ...
consolidate power in
Saudi Arabia
Saudi Arabia, officially the Kingdom of Saudi Arabia (KSA), is a country in Western Asia. It covers the bulk of the Arabian Peninsula, and has a land area of about , making it the fifth-largest country in Asia, the second-largest in the A ...
.
While a BCG spokesperson said the firm turns down projects involving military and intelligence strategy, BCG is involved in designing the economic blueprint for the country, a plan called
Vision 2030.
In June 2021, BCG was hired to examine the feasibility for the country to host the
2030 FIFA World Cup. The bid was assessed to be a great deal, as
FIFA
FIFA (; stands for ''Fédération Internationale de Football Association'' ( French), meaning International Association Football Federation ) is the international governing body of association football, beach football and futsal. It was found ...
’s policy of continental rotation blocked all the
Asian Football Confederation
The Asian Football Confederation is the governing body of association football, beach soccer, and futsal in some countries/territories in Asia and Oceania. It has 47 member countries most of which are located in Asia. Australia, formerly in ...
(AFC) nations from hosting the World Cup until 2034, after
Qatar
Qatar (, ; ar, قطر, Qaṭar ; local vernacular pronunciation: ), officially the State of Qatar,) is a country in Western Asia. It occupies the Qatar Peninsula on the northeastern coast of the Arabian Peninsula in the Middle East; it sh ...
was set to become the first Middle Eastern nation to host the tournament in 2022.
Sweden
Boston Consulting Group has received criticism for its involvement in the construction of the
New Karolinska Solna University Hospital after an investigation by
Dagens Nyheter
''Dagens Nyheter'' (, ), abbreviated ''DN'', is a daily newspaper in Sweden. It is published in Stockholm and aspires to full national and international coverage, and is widely considered Sweden's newspaper of record.
History and profile
''Da ...
. Specifically, the potential conflict of interest where a former BCG employee and then hospital executive approved numerous expenses without proper receipts and the high cost paid for external consultants including BCG. In the
investigative journalism
Investigative journalism is a form of journalism in which reporters deeply investigate a single topic of interest, such as serious crimes, political corruption, or corporate wrongdoing. An investigative journalist may spend months or years res ...
book ''Konsulterna - Kampen om Karolinska'' (roughly ''The Consultants - The Struggle for the Karolinska University Hospital''), the authors and Dagens Nyheter journalists Anna Gustavsson and Lisa Röstlund argue that the
value-based health care
Value-based health care (VBHC) is a framework for restructuring health care systems with the overarching goal of value for patients, with value defined as health outcomes per unit of costs. The concept was introduced in 2006 by Michael Porter and ...
model as recommended by BCG had not been properly investigated and have resulted in an exponential growth in administration and lack of responsibility for patients.
Notable current and former employees
See also
*
DICE framework
References
{{Consulting
Consulting firms established in 1963
1963 establishments in Massachusetts
International management consulting firms
Privately held companies based in Massachusetts
Macroeconomics consulting firms
Management consulting firms of the United States
Companies based in Boston
History of Boston
Information technology consulting firms of the United States