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C.E.X. Limited, trading as CeX (), is a British retailer predominately dealing in pre-owned video games, DVDs, Blu-rays and consumer electronics, established in 1992 in London as the Computer Exchange. The retailer later renamed itself as the Complete Entertainment Exchange. As of January 2024, there are 390 stores in the UK, and a further 230 internationally, with a number of its locations being franchises.


History

CeX was started by Paul Farrington, Robert Dudani, Hugh Man, Charlie Brooker, Oli Smith and Oliver Ball. The first shop opened on London's Whitfield Street, close to Tottenham Court Road in 1992. As a second hand retailer, CeX trades with customers offering either cash or a voucher for redemption in any CeX shop. CeX offer a 24-month warranty subject to terms on all of the second hand products the company sells. The "CeX" name moved away from "Computer eXchange" into an acronym for "Complete Entertainment eXchange", and company letterheads state "CeX LTD is trading as CeX Entertainment Exchange". In 2005, CeX began issuing licences for franchising. Dudani appeared on the British Channel 4 TV show '' The Secret Millionaire''. This was after the business was affected by the
2011 England riots The 2011 England riots, more widely known as the London riots, were a series of riots between 6 and 11 August 2011. Thousands of people rioted in cities and towns across England, which saw looting, arson, as well as mass deployment of police ...
. In December 2013, CeX began Designer Exchange buying luxury leather goods, jewellery and handbags, with stores in
Kensington Kensington is a district in the Royal Borough of Kensington and Chelsea in the West End of London, West of Central London. The district's commercial heart is Kensington High Street, running on an east–west axis. The north-east is taken up b ...
, Chelsea, Knightsbridge, Manchester, Birmingham, Leeds and Madrid. The pronunciation of the chain's acronym name was confirmed as "sex" in British commercials aired in February 2017. In November 2017, CeX launched a technology repair service called Tech Centre (formerly called CeX Clinic) in the UK. The service covers the repair of
video game consoles A video game console is an electronic device that outputs a video signal or image to display a video game that can be played with a game controller. These may be home consoles, which are generally placed in a permanent location connected to a t ...
. Tech Center offers a 2 year warranty on device repairs and a no fix, no fee promise to customers.


Locations


See also

* Game (retailer) * Cash Converters *
Cash Generator Cash Generator is a United Kingdom-based Buy and Sell store. Its headquarters are in Edinburgh, United Kingdom. The retailer opened its first store in Bolton in February 1994. The company has expanded, with corporate and franchise stores, and cur ...


References


External links


CeX Official websiteCeXClinic Official websiteCeX Official app
* {{Commons category-inline, CeX (company) 1992 establishments in the United Kingdom Retail companies of the United Kingdom Video game retailers in the United Kingdom Companies based in Watford Retail companies established in 1992