''Billion Dollar Bully'' is a
documentary film
A documentary film or documentary is a non-fictional motion-picture intended to "document reality, primarily for the purposes of instruction, education or maintaining a historical record". Bill Nichols has characterized the documentary in te ...
about
Yelp
Yelp Inc. is an American company that develops the Yelp.com website and the Yelp mobile app, which publish crowd-sourced reviews about businesses. It also operates Yelp Guest Manager, a table reservation service. It is headquartered in San F ...
and its
alleged business practices. The film is directed by Kaylie Milliken and produced by Prost Productions.
The film was released on May 21, 2019.
Production background
Milliken said that she decided to take on the project when her doctor told her that she had begun seeing negative Yelp reviews for her practice that she was unable to reconcile with actual patient visits, and that she had become convinced that some of the reviews were fictitious when a complaint was posted describing symptoms she had never seen in her practice.
''
Business Insider
''Insider'', previously named ''Business Insider'' (''BI''), is an American financial and business news website founded in 2007. Since 2015, a majority stake in ''Business Insider''s parent company Insider Inc. has been owned by the German pub ...
'' reported that on the day following the film's initial press release and
Kickstarter campaign, Yelp stock declined by 4% in afternoon trading.
''
The Hollywood Reporter
''The Hollywood Reporter'' (''THR'') is an American digital and print magazine which focuses on the Hollywood film, television, and entertainment industries. It was founded in 1930 as a daily trade paper, and in 2010 switched to a weekly larg ...
'' announced on August 12, 2015, that public relations specialist Michael Levine, would become the executive producer for ''Billion Dollar Bully''. Levine has represented 58 Academy Award winners, most notably including
Charlton Heston. The film has an unspecified budget, and some backers were requesting that they remain unnamed.
Yelp response
An unnamed spokesperson for Yelp, commented to ''
Business Insider
''Insider'', previously named ''Business Insider'' (''BI''), is an American financial and business news website founded in 2007. Since 2015, a majority stake in ''Business Insider''s parent company Insider Inc. has been owned by the German pub ...
'', "The director has a conflict of interest, as she has a history of trying to mislead consumers on Yelp. There is no merit to the claims they appear to highlight, which have been repeatedly dismissed by courts of law, investigated by government regulators, including the FTC, and disproven by academic study."
Milliken, however, has since responded to Yelp's allegations, citing the fact that the reviews in question had appeared before she and her husband were married and that repeated reviews were submitted due to a misunderstanding.
Legal background
In ''Levitt v. Yelp! Inc.'' (2011), Judge Edward Chen, found that removal of positive reviews, or re-ordering of reviews, fell within the
Section 230 of the Communications Decency Act's "traditional editorial functions." Additionally, the firm's motive and ethical underpinnings are irrelevant under Section 230's editorializing allowance. Judge Chen concluded: "The Ninth Circuit has made it clear that the need to defend against a proliferation of lawsuits, regardless of whether the provider ultimately prevails, undermines the purpose of section 230."
[
This judgment was appealed, and in 2014 the Ninth Circuit Court of Appeals found that businesses do not have a pre-existing right to have positive reviews, and that "threatening economic harm to induce a person to pay" therefore was not extortion under California law. In its primary ruling, the court held that, "We conclude, first, that Yelp’s manipulation of user reviews was not wrongful use of economic fear, and, second, that the business owners pled insufficient facts to make out a plausible claim that Yelp authored negative reviews of their businesses. Accordingly, we agree with the district court that these allegations do not support a claim for extortion."](p. 12) Secondarily, "In sum, to state a claim of economic extortion under both federal and California law, a litigant must demonstrate either that he had a pre-existing right to be free from the threatened harm, or that the defendant had no right to seek payment for the service offered. Any less stringent standard would transform a wide variety of legally acceptable business dealings into extortion."[Levitt v. Yelp! Inc., 765 F.3d 1123 (9th Cir. 2014)](_blank)
/ref>(p. 18)
Eric Goldman
Eric Goldman (born April 15, 1968) is a law professor at Santa Clara University School of Law. He also co-directs the law school's High Tech Law Institute. and co-supervises the law school's Privacy Law Certificate.
Career overview
Goldman is a ...
, writing for ''Forbes Magazine
''Forbes'' () is an American business magazine owned by Integrated Whale Media Investments and the Forbes family. Published eight times a year, it features articles on finance, industry, investing, and marketing topics. ''Forbes'' also rep ...
'', explains that extortion by economic threat is a narrow construct and that this ruling only addresses extortion. Other 2014 pending cases against Yelp included false advertisement, and securities fraud.
After the Federal Trade Commission revealed a number of complaints, shareholders are taking Yelp to court, claiming Yelp artificially inflated the price of stock for its executive's benefit.
The Class Action lawsuit,[Federal Trade Commission class action lawsuit](_blank)
/ref> being led by investor Joseph Curry, focuses on Yelp's "first-hand" reviews. The suit says Yelp required businesses "to pay to suppress negative reviews," and then lied about the practice.
Crowdfunding campaigns
''Billion Dollar Bully'' surpassed its initial Kickstarter funding goal of $60,000 by 150%. Subsequent campaigns were held during the production phase, including an Indiegogo campaign.
References
External links
Trailer at YouTube
Prost Productions website
*{{IMDb title, 4645636
Chris Crum, ''Web Pros News'' (March 19, 2015)
"Yelp Plays Defense as 'Billion Dollar Bully' Nears $60,000 Goal", CBS KPIX 5 Local (March 26, 2015)
2019 films
Documentary films about the Internet
American documentary films
Kickstarter-funded documentaries
Crowdfunded films
Documentary films about business
2019 documentary films
2010s English-language films
2010s American films
Films about companies