Bill of IT is an exhaustive list of
information technology
Information technology (IT) is the use of computers to create, process, store, retrieve, and exchange all kinds of data . and information. IT forms part of information and communications technology (ICT). An information technology system (I ...
asset
In financial accountancy, financial accounting, an asset is any resource owned or controlled by a business or an economic entity. It is anything (tangible or intangible) that can be used to produce positive economic value. Assets represent value ...
s and
services
Service may refer to:
Activities
* Administrative service, a required part of the workload of university faculty
* Civil service, the body of employees of a government
* Community service, volunteer service for the benefit of a community or a p ...
owned by a
company
A company, abbreviated as co., is a Legal personality, legal entity representing an association of people, whether Natural person, natural, Legal person, legal or a mixture of both, with a specific objective. Company members share a common p ...
. The bill displays a breakdown of all the IT assets and services in relation to various items. The bill is often used by companies as a
chargeback and showback tool because it shows the relation between specific service/asset and employee,
cost center, department, location,
line of business
Line of business (LOB) is a general term which refers to a product or a set of related products that serve a particular customer transaction or business need.
In some industry sectors, like insurance, "line of business" also has a regulatory and ac ...
, etc. It allows companies to see what they own and how their resources are allocated in the organizations. Most bills of IT show the following element (among other details):
* Cost - What each asset/service cost (price per unit);
* Price - The price of each service/asset multiply by the quantity of service/asset (predefined unit rate);
*
Budget
A budget is a calculation play, usually but not always financial, for a defined period, often one year or a month. A budget may include anticipated sales volumes and revenues, resource quantities including time, costs and expenses, environmenta ...
-The full budget (cost) associated with the use of this service/asset for a year or any chosen reporting period;
* Quality - The quality of the service/asset is shown through various metrics:
uptime
Uptime is a measure of system reliability, expressed as the percentage of time a machine, typically a computer, has been working and available. Uptime is the opposite of downtime.
It is often used as a measure of computer operating system reliabi ...
,
response time
Response time may refer to:
*The time lag between an electronic input and the output signal which depends upon the value of passive components used.
* Responsiveness, how quickly an interactive system responds to user input
* Response time (biolog ...
(with support, etc);
*
Benchmarking
Benchmarking is the practice of comparing business processes and performance metrics to industry bests and best practices from other companies. Dimensions typically measured are quality, time and cost.
Benchmarking is used to measure performan ...
- Comparison of this service/asset to the company’s benchmarks (use, efficiency, etc.);
Ultimately, the goal of a bill of IT is to clarify IT
investments
Investment is the dedication of money to purchase of an asset to attain an increase in value over a period of time. Investment requires a sacrifice of some present asset, such as time, money, or effort.
In finance, the purpose of investing is ...
in an
organization
An organization or organisation (Commonwealth English; see spelling differences), is an entity—such as a company, an institution, or an association—comprising one or more people and having a particular purpose.
The word is derived from ...
by presenting a detailed view of IT expenses.
References
Business terms
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